Customer Success Manager

About the Role

We are looking for a Cloud Product Owner who will drive the success of the InMotion Cloud platform by translating product strategy into clear, actionable direction for engineering teams. You will own the complete product lifecyclefrom market analysis and roadmap definition to launch and adoption optimization. This role demands a rare blend of technical depth, product thinking, and cross-functional leadership.

You will act as the voice of the customer in all product decisions, partner with engineering to deliver core cloud capabilities, and ensure alignment between technical architecture and business goals.

Responsibilities

• Product Strategy & Vision
• Be the functional and technical expert for how the product works, including underlying features that enable critical user journeys
• Research and analyze current product features and competitive landscape to define new capabilities that enhance sales and profitability
• Translate product strategy into detailed requirements, user stories, and prioritized backlogs
• Identify key pain points in cloud adoption (pricing complexity, performance, support, migration) and incorporate into roadmap
• Customer & Market Insights
• Gather and synthesize feedback from internal and external sources: customers, support, sales, and marketing
• Understand and evaluate current user experience, product usage patterns, and workflows
• Provide recommendations to improve experience and increase adoption
• Act as the primary liaison between engineering, sales, marketing, and support
• Execution & Delivery
• Work directly with engineering teams to deliver core cloud capabilities (compute, storage, networking, orchestration)
• Ensure alignment between technical architecture and customer-facing features
• Drive Agile product development processes: sprint planning, backlog refinement, release management, go-to-market (GTM)
• Analyze and report on team deliverables, milestones, impediments, and successes
• Support product launches, including internal enablement and external positioning
• Growth & Optimization
• Partner with marketing and sales to define messaging, packaging, and pricing strategies
• Track product adoption, usage metrics, and technical performance
• Continuously optimize the offering based on data and customer feedback
• Establish and maintain professional working relationships across all departments and sites

Requirements

• Experience & Knowledge:
• 3-5 years in an engineering leader, product management, or product ownership role, preferably in cloud, hosting, or infrastructure
• Strong understanding of cloud computing fundamentals (IaaS, virtualization, networking, storage)
• Experience working with technical teams in Agile/Scrum environments
• Ability to translate complex technical concepts into clear business value
• Strong analytical and problem-solving skills
• Experience preparing and presenting projections, estimates, and product/program performance reports
• A degree in software engineering, business, or a related field (or equivalent experience)

Skills & Abilities:

• Excellent written, verbal, and interpersonal communication skills
• Ability to communicate effectively across teams and departments
• Ability to work in a fast-paced, multi-faceted role, take initiative, and multi-task on complex projects
• Strong organizational skills with attention to detail
• Ability to meet deadlines and manage competing priorities

· Perl as a Developer.

· Python

· Strong knowledge of MS SQL Server (or any database like Sybase/Oracle/MySQL etc),

· Good understanding of RHEL Linux,

· Good understanding and hands-on with HTML and web technologies.

Secondary Skills (Good to have)

DevOps, Ansible, Git/S

• Develop new sales opportunities through SDR generated leads and personal outbound outreach
• Drive revenue for CloudEagle, owning the entire sales cycle through close
• Lead tailored demos with customers that highlight the features they will utilize for their specific business needs and use cases  
• Develop strategies for closing opportunities within your assigned accounts
• Leverage sales methodologies to uncover customer needs and pain points
• Show CloudEagle’s value proposition by using the appropriate sales qualification standards
• Own sales activity and monthly revenue forecasting

Hubstream:

Hubstream is a fast-growing startup software company with headquarters located near Seattle, Washington, USA, and having Development & Research Center in Chennai. Our software is currently used by the world's largest law enforcement agencies and large enterprises. We help countries, companies, and nonprofits keep people and property safe. Our investigation and crime analytics intelligence software put thoughtful, innovative tools in the hands of people whose passion is to identify and rescue victims or improve their business operations. We have experienced leaders who have grown Hubstream into a world market leader in online child protection. We're quickly expanding to various domains such as Brand Protection, Trademark, Trust and Safety, Cybercrime, etc.

Responsibilities:

We are looking for an experienced developer(s) who has excellent communication skills, interested in interacting with Customers across the globe and helping to solve issues, is self-motivated, looking for a challenge, can see the bigger picture, and takes responsibility. Here are some of the responsibilities.

• Design, develop, and deploy highly scalable secure Web applications and Web Jobs

• Design, develop, test, and deploy backend applications using Microsoft technologies.

• Establish and maintain high coding standards in design and development.

• Ability to take a leadership role thereby mentoring and coaching junior developers as the team grows

Required Candidate Profile:

• B.E/ME/MTech/MCA in Computer Science or related field or equivalent experience

• Demonstrated ability to work on a distributed or remote team is highly preferred.

• Ability to learn and grasp concepts quickly in a fast-paced environment.

• Proven problem-solving, design, and testing skills.

• Excellent collaboration skills and the ability to be adaptable and agile in development.

• Ability to be self-directed and work with minimal supervision. 

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh

Language: English & Hindi

Salary: 2.50 LPA to 4.80 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

About Us:

Are you ready to join one of the leading business schools in Africa? Regenesys Business School, established in 1998, offers internationally recognized undergraduate and post-graduate programs in various disciplines such as Business Management, Public Management, Finance, Law, and Technology. With both offline and online courses available for students and working professionals, we provide unparalleled opportunities for growth and development. 

Located in the heart of Africa, Sandton Johannesburg, South Africa, we have expanded our reach to India, Nigeria, Kenya, and the United States of America over the past 25 years. Our alumni network spans 190 countries and comprises over 200,000 individuals who are making a difference in their respective fields. 

Profile Summary:

We are currently in search of a qualified Business Development Executive who possesses exceptional communication and sales skills. The ideal candidate should be able to effectively establish and maintain customer relationships, and successfully negotiate deals. This position requires an individual with a proven track record in business development, who can confidently represent the company and its products/services. If you possess these skills and are interested in this opportunity, please apply.

Responsibilities include: 

• Building and maintaining long-lasting relationships with clients through exceptional sales service. 
• Actively sourcing new sales opportunities through cold-calling and emailing. 
• Developing in-depth knowledge of our product features and benefits. 
• Utilizing virtual meetings to build relationships with new customers. 
• Advising customers on suitable product selection based on their needs and specifications. 
• Creating a robust sales pipeline. 
• Following up on sales inquiries made by potential clients through website chats, emails, and outbound calls. 
• Setting up virtual meetings between potential clients and your TL. 

The position is based in Vashi, Navi Mumbai and requires working 6 days a week. Fluency in English is mandatory. 

Visit https://www.regenesys.net/

We are looking for 30 Candidates with good written and verbal communication skills.

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 844 855 (0986) to fix up an interview

Designation : Travel Sales Executive (Blended Process - Chat & Calling)

Job Type: Full Time

Work Experience: 0 to 4 years - Freshers Welcome

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Working Days: 6 (Rotational Weekly Offs)

Office Location: Rajouri Garden, New Delhi - 110027

Number of Openings: 30 Candidates

Salary : As per the industry Standards with Good Incentives

Responsibilities:

1. Customer Service: Provide excellent customer service by actively listening to customers' travel requirements, offering personalized recommendations, and addressing any inquiries or concerns promptly and professionally.

2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements to create tailored travel itineraries that align with their needs. Offer expertise on popular destinations, attractions, transportation options, and accommodations to enhance the travel experience.

3. Sales and Booking: Handle the customers over chat and phone, email etc. and Convert customers' inquiries into confirmed bookings by effectively promoting travel products and services, negotiating prices, and closing sales. Utilize the booking system to make reservations for flights, hotels, transfers, tours, and other travel-related services.

4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product offerings to provide accurate and up-to-date information to customers. Actively participate in training programs and familiarize yourself with the OTA's supplier network to offer a wide range of travel options.

5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by recommending additional services, upgrades, or add-ons such as travel insurance, airport transfers, sightseeing tours etc.

6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and repeat business.

7. Documentation and Administration: Ensure accurate and timely documentation of customer information, bookings, and financial transactions in the OTA's systems. Adhere to company policies, procedures, and quality standards to maintain professionalism and data integrity.

8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators (KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets.

Qualifications:

·       High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.

·       Previous experience in a similar role, preferably as a travel consultant or sales representative.

·       Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.

·       Proficiency in using computer reservation systems, booking platforms, and office software.

·       Excellent communication and interpersonal skills to build rapport with customers and colleagues.

·       The customer-focused mindset with a passion for delivering exceptional service.

·       Ability to work independently and as part of a team in a fast-paced, target-driven environment.

·       Attention to detail, organizational skills, and the ability to multitask effectively.

·       Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required in the travel industry.

Email ID – hr(dot)proglogix.com

Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard

We are looking for a Developers who can create crafted web and mobile applications from UI using the React library. Your primary responsibility will be the implementation of visual elements and their behaviors with user interactions and ensure technical feasibility of UI/UX designs.. You will be defining how the application looks and functions by working with both the front-end and back-end developers.

1.A developer who is proficient with ReactJS (Redux or Flex)

2.Strong hands on the backend with nodeJS and has experience in developing robust web application with javascript

3.Should have basic understanding of AWS, various Databases and able to write simple api with express

4.Familiar with concepts like Isomorphic web apps , state management, push state, local storage, and promises

5.Sufficient knowledge on git, test driven development and browser debugging

SKILLS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Educational qualifications of B.E. or M.E. equivalent degrees in Computer Science will be preferred

Must Have

Degree in Computer Science or related field.
3 - 4 years’ experience in Angular or React.
Expertise in responsive and adaptive front end design and development. Proficiency in HTML, CSS, JavaScript, and jQuery.
Experience is RESTful web services.
Understanding of key design principles.
Experience in version control using Git, CI-CD principles.
Good problem-solving skills.
Excellent verbal communication skills.
Good interpersonal skills.

Nice to have

Experience with graphic design applications such as Adobe Illustrator. Understanding of SEO principles.
Knowledge of Cloud technologies like AWS or Azure.