- Manage a portfolio of accounts and drive adoption, renewal, and expansion
- Monitor account health and take proactive steps to drive engagement
- Build meaningful relationships across multiple communication channels
- Be the voice of the customers and champion their interests internally.
- Work closely with the Product and Engineering teams to build what helps your customers.
- Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates
- Conduct product onboarding, training sessions, and ongoing check-ins
Requirements:
- Undergraduate degree in any discipline
- 1–3 years of SaaS experience in a customer-facing role
- Fluent in written and spoken English
- Strong problem-solving skills and ability to work under pressure
- Smart, scrappy, and self-sufficient—able to figure things out
- High-energy, confident, humble, and receptive to feedback
- Adaptable and resilient in a fast-paced startup environment
- Growth-minded with a desire to learn and expand your skill set
- Motivated by impact and ownership
Why Optmyzr:
• A team that cultivates an environment of trust and understanding - for both customers and employees.
• Focus on high quality product development, efficiency, and building what will sell.
• Informal work environment, where people like to be mentors instead of managers.
• Very flexible and understanding team - with initiatives like “Select your own holiday list.
• Cool unorthodox perks like “Wanderlust” - where the company comps a vacation trip for employees.
• Completely bootstrapped and profitable business model, that allows us to decide our own priorities.
• Strong belief in growing sustainably, nurturing people, and having a work environment that has a happy and positive vibe.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Optmyzr
About
Optmyzr is a fast moving, profitable, and stable B2B SaaS startup. We have been in business for 6+ years, profitable from year 1, and our team is comprised of amazing folks with experience at Google, Microsoft, Amazon, and so on. We are a developer focussed team with end to end ownership of our features. We have offices in 4 countries - this position is for our main development center which is in Hyderabad.
Optmyzr is a product company and we do not offer outsouring services. This gives us a lot of control over the design, as well as how we as a team choose to build features. Of course - with great power comes great responsibility!
We are featured in the Inc 5000 list of fastest growing companies in the USA for 3 years in a row.
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