Customer Success Manager

Job Title: Bilingual Recruiter (English/French), Remote

Location: Fully Remote (Must be available to work across various Canadian time zones)

Employment Type: Full-Time

About the Role:

We’re looking for a motivated and adaptable Bilingual Recruiter fluent in both English and French. While some recruitment experience is preferred, what matters most is your eagerness to learn and grow under the guidance of a senior recruiter — and your commitment to creating exceptional experiences for both clients and candidates.

You’ll be supporting recruitment across a wide variety of industries and client types, giving you exposure to different roles, hiring styles, and organizational cultures.

• Key Responsibilities:Conduct full-cycle recruitment in English and French, including sourcing, screening, interviewing, and offer coordination.
• Ensure a full understanding of each client’s needs, business context, and expectations to deliver focused and effective recruitment support.
• Collaborate closely with clients and internal team members to create a positive and professional client experience marked by responsiveness, clarity, and results.
• Create a strong candidate experience by being respectful, organized, and transparent throughout the hiring journey.
• Work closely with a senior recruiter to build your recruitment skillset, gain mentorship, and grow your capacity over time.
• Maintain accurate documentation and workflows within our recruitment platforms and tools.
• Proactively contribute to team meetings, brainstorms, and shared files — bringing a team-first mindset to everything you do.
• What We’re Looking For:Fluency in English and French (spoken and written).
• Some experience in recruitment or talent acquisition (agency or in-house).
• Strong interpersonal, written, and verbal communication skills.
• A team player who collaborates, communicates well, and supports shared goals.
• A client-service orientation with a passion for understanding people and solving hiring challenges.
• Well-organized and comfortable managing multiple tasks and roles remotely.
• A desire to learn, grow, and build toward a senior recruiter path.
• What Success Looks Like:Timely, high-quality candidate placements.
• Consistent positive feedback from clients and candidates.
• Ability to manage competing priorities with professionalism and accuracy.
• Ongoing development and increasing confidence as a recruiter.

Tools & Technology:

We use a variety of modern recruitment tools and platforms to streamline sourcing, communication, and scheduling — including applicant tracking systems (ATS), candidate databases, scheduling tools, and internal collaboration platforms. While prior experience is an asset, we’re happy to train you on the systems we use.

Our Work Culture:

We believe in collaboration, curiosity, and doing the right thing — for our clients, our candidates, and each other. We’re supportive, flexible, and focused on delivering real results while enjoying the work we do.

Lead Java Full Stack Engineer

Pune, Maharashtra, India

Must-Haves :

Top Mandatory Skills: Java, Microservices, Spring Boot, React, JavaScript, typeScript 

Joining time / Notice Period: Immediate joiners

Minimum Relevant Experience: 08+ Years

************

No gaps in organization

No job hoppers(candidate must have good stability)

Joining time / Notice Period: Immediate to 30 days

No Poach Clients (Plus other Strict No-Nos) :

NA 

Nice to Haves :

Skills: Cryptography

Target Companies :

Additional Guidelines :

Office Location : Pune - Hybrid work Model - 3 days a week

Interview Process : 2 - 3 Technical Rounds (Panel in the US)

Relocation Expenses: NA

Notice period : Immediate to 30days

Apply here: https://grnh.se/9a8ca0ef4us

Drive marketing initiatives at a fast-growing NYC-based start-up!

Fresh Prints is an NYC-based custom apparel startup. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth.

How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints? These are the questions our cross-functional Growth Team members work on every day. They do so not as developers, designers, or marketers, but as entrepreneurs, determined to drive the business forward.

We’re looking for someone willing to take ownership of projects, is super attentive to detail, is proactive, and can stay calm under pressure. The ideal candidate should love taking on new challenges.

Needless to say, you’ll grow as Fresh Prints grows. This is the perfect role for someone early on in their Marketing and/or Growth careers. You’ll get all the time and support you need to learn a lot, develop professionally, and have a big impact.

Description of the Role

• Develop and execute email and text messaging strategies aligned with organizational goals and target audience preferences.
• Plan and schedule email and text campaigns, considering timing, frequency, and segmentation to optimize engagement and conversion rates.
• Set up and maintain automated email workflows and drip campaigns using marketing automation platforms, ensuring seamless customer journeys and timely follow-ups.
• Design and optimize email templates and text message formats for various campaigns, ensuring consistency with brand guidelines and responsiveness across devices.
• Plan A/B tests on subject lines, content, calls-to-action, and other elements to optimize campaign performance and conversion rates.
• Monitor and analyze email and text campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI, providing insights for continuous improvement.
• Collaborate with cross-functional teams such as design, content, sales, and product to align email and text campaigns with overall marketing and business objectives.
• Utilize data analysis and segmentation techniques to create targeted email and text campaigns tailored to specific audience segments, increasing relevance and engagement.
• Prepare and present regular reports on email and text campaign performance, highlighting key metrics, trends, and actionable insights for stakeholders and management.

Requirements

• Strong collaboration and communication skills.
• Fluency in English is a must
• Strong time management & prioritization skills
• Super detail-oriented and meticulous with work
• Self-motivated and excited to work on different kinds of projects
• Understanding basic HTML and CSS will earn you brownie points
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Basic knowledge of Google Sheets and MS Excel

Personal Attributes

• Proactive: Self-motivated and always on the lookout for ways to improve and take initiative
• In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Problem Solver: Resourceful and good at finding solutions to challenges that come up during campaign execution
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues
• Detail-Oriented: You pay attention to the little things, ensuring accuracy and consistency in all campaigns
• Thrives on feedback: You love learning, growing, and constantly improving. You see feedback as an opportunity to grow
• Analytical: You have a knack for interpreting data and turning it into actionable insights
• Team Player: You work well with others and have strong collaboration skills to work effectively with cross-functional teams

Compensation & Benefits

• $700 per month and $40 NSA
• Health Insurance
• The opportunity to learn a lot rapidly
• Working with a talented and busy team dedicated to building a business together

Details

This is a WFH role

Hours are Monday - Friday, 12:30 PM - 9:30 PM IST

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Key Details:

We are looking for an enthusiastic Front-End Trainer / Full-Stack Trainer. The Trainer has to be a master of his/her respective field and possess technical aptitude combined with a passion for teaching.

• Role : Full-Time Trainer
• Type : In-Person Training
• Base Location : Chennai (with a willingness to travel to other locations when needed)

Job Role & Responsibilities:

● Work closely with our Mentors & Co-founders to gain comprehensive understanding of our

training processes and implement the same in training session

● Handle daily sessions offline at the client location

● Ensure the sessions have a good mix of training classes and hands-on coding sessions

● Determine overall effectiveness of training and make improvements

● Use your own cutting-edge coding content including code-along projects, labs and notes

Skills:

● Must have experience in training on Frontend Technologies

● Expertise in HTML, CSS, Flexbox, React, Redux, TypeScript, DOM, ES6, Cypress, ES Lint, TS Lint

● Minimum 5+ years of Training experience is a must

● Hands-on development experience is an added advantage

● Excellent communication skills with ability to connect effectively with a diversified student base

● Knowledge of various training and teaching pedagogies

● Prior experience delivering sessions for both freshers and experienced preferred

• Own the development/improvement of products and features.
• Own the responsibility for creating a great user experience on the products and features you work on.
• Build features end-to-end: both the user interfaces and the backend APIs.
• Set technical standards and lead the team in building a world-class scalable software development process.
• Lead large-scale design updates and rollouts.
• Partner with infrastructure engineers to scale the product.
• Investigate state-of-the-art frameworks and tooling to build our next-generation architecture.
• Guide and mentor junior team members 

• 8+ years of relevant front-end development experience, previous start up experience is highly desirable.
• Experience building, running, and debugging single-page apps in a modern JavaScript framework.
• Demonstrated knowledge of React, Redux and CSSAbility to work independently as well as cross-functionally with other engineering teams and product.
• Tech Lead / Management experience.

• Experience with full-stack development.
• Experience with building APIs using spring boot.
• Experience with front-end test frameworks (Jasmine/Mocha/Jest)
• Exposure to mobile platforms

Responsibilities:

• Writing and maintaining the modules of Magento 2.X EE websites;
• Write clean, modular, robust code to implement the desired requirements with little or no supervision;
• Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround;
• Contribute ideas for making the application better and easier to use;
• Create reusable components, which can be configured for different projects;
• Create test plans and perform thorough quality analysis on the code before go live;
• Research on new integration and plug-in capabilities.

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Telugu (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage

Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.

Tech Skills –

MEAN (MongoDB, Express, Angular/React, Node.js) – Expert level - at least 2-3 full sized projects

Cloud technology – Familiar with using cloud technology (AWS, GCP etc) – Intermediate – Should be able to interact with the services from cloud (e.g. firebase etc)

HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers

Mobile technology – Hybrid (ionic, Cordova, capacitor, flutter), Native (Android, iOS) – Beginner – Should have understanding of concepts, good with basics