
We are seeking a dynamic and dependable Process Executive to be part of our US voice process team. In this role, you will oversee live operations, manage customer interactions, and coordinate with service partners across the United States. The ideal candidate will be an effective communicator, comfortable handling multiple tasks at once, and able to remain composed in fast-paced situations.
Responsibilities
Answer and make calls to assist customers with their service requests.
Confirm and record accurate details such as service type, customer location, and contact information.
Allocate tasks to service providers based on availability and capability.
Monitor ongoing jobs to ensure timely completion and a positive customer experience.
Communicate updates, timelines, and resolutions clearly to customers and partners.
Update internal systems with accurate, real-time notes and job status.
Escalate delays, issues, or cancellations to supervisors as needed.

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Sales Executive – IT Services
We are hiring a motivated Sales Executive with experience in IT Services and Digital Marketing Sales for international markets including the United States, Canada, United Kingdom, and Europe.
Services
SEO SMO PPC Web Development Mobile App Development
Responsibilities
Generate leads and close deals
Connect with international clients
Handle sales calls, proposals, and follow-ups
Achieve sales targets
Requirements
Experience in IT/Digital Marketing sales
Strong communication and negotiation skills
Knowledge of LinkedIn outreach, lead generation, and client handling
Experience with US/UK/Canada/Europe clients preferred
Skills: B2B Sales Lead Generation Business Development International Sales Client Acquisition
As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.
- What You’ll Do :
- Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
- Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks).
- Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
- Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
- Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
- Dev Environments: Set up and manage developer and staging environments across teams.
- Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
- Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.
Must-Haves :
- 5+ years of experience in backend development and cloud infrastructure.
- Strong expertise in Node.js (TypeScript) and/or Python.
- Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
- Deep understanding of cloud platforms, preferably GCP and Firebase.
- Hands-on experience with CI/CD, DevOps tools, and automation.
- Solid knowledge of distributed systems and performance tuning.
- Experience setting up and managing development & staging environments.
• Proficiency in English and remote communication.
Good to have :
- Event-driven architecture experience (e.g., Pub/Sub, MQTT).
- Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
- Previous work on large-scale SaaS products.
- Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
- Experience with edge computing on Nvidia Jetson devices.
What We Offer :
- Competitive salary for the Indian market (depending on experience).
- Remote-first culture with async-friendly communication.
- Autonomy and responsibility from day one.
- A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
- A mission-driven company tackling real-world environmental challenges.
Night shift
ONSITE at programming office except Gurugram, Chennai
Need Candidate with good Comm Skills
Exp required - 8 Years
Salary: 22 - 24 LPA
We are looking for a highly skilled Frontend Developer with strong expertise in Angular (latest version) and hands-on experience in UI/UX design tools such as Figma and Adobe XD. The ideal candidate will be responsible for developing modern, responsive, and high-performance web applications while also contributing to the design and user experience process.
Key Responsibilities:
· Develop, optimize, and maintain web applications using Angular (latest versions).
· Collaborate with designers to translate wireframes and mockups from Figma or Adobe XD into responsive, pixel-perfect web interfaces.
· Implement reusable components, services, and modules following best practices.
· Ensure cross-browser compatibility, responsiveness, and high performance of applications.
· Work closely with product managers, designers, and backend developers to deliver seamless user experiences.
· Optimize application performance and troubleshoot issues.
· Stay up to date with the latest trends in Angular, UI/UX design, and front-end development.
Required Skills & Qualifications:
· Strong proficiency in Angular (latest version) and TypeScript.
· Solid understanding of HTML5, CSS3, SCSS, and JavaScript/ES6+.
· Experience in UI/UX design tools: Figma and Adobe XD.
· Knowledge of responsive design principles and best practices.
· Familiarity with RESTful APIs and integration with front-end applications.
· Good understanding of version control systems (Git).
· Strong problem-solving and debugging skills.
· Excellent communication and collaboration abilities.
Preferred Qualifications (Good to Have):
· Experience with Angular Material, Bootstrap, or Tailwind CSS.
· Knowledge of Agile methodologies.
· Exposure to unit testing frameworks (Jasmine, Karma, Jest).
· Understanding of UI accessibility (WCAG) guidelines.
Experience Required:
· 8+ years of experience in Angular development.
· Hands-on experience in creating UI designs using Figma and Adobe XD.
Roles and Responsibilities:
Strategize & Execute campaigns on Facebook, Google Ads & other portals to drive growth.
Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
Analyzing & Reporting of Data & executing changes based on learnings.
Coordinate with agencies & design team to ensure campaign implementation.
Planning & Testing of creatives & Audiences Work on creatives & communication for the ads on various portals.
Understand business growth and track record through analysis
Requirements:
Digital Marketing
Experience: 3-4 years
Good written and verbal communication skills.
Knowledge of Microsoft Excel, Google/Facebook Ads and any other Paid Marketing certifications.
We need to have resumes that talk about ROAS, CAC,
- B.E in computer science or related fields.
- Hand-on development experience with web & database technologies (MS SQL).
- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
- Ability to work at the tactical and strategic levels of IT initiatives.
- Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
- Self-Motivated, flexible & Innovative.
2. Can demonstrate an understanding of the
following concepts
● Common Linux Utilities
● Server/Application Architecture and
Security Hardening
● Virtualization
● Load Balancing
● Networking Concepts
3. Install, configure, manage and maintain all Linux
server-based applications
4. Strong Knowledge in redhat Clustering
5. Ensure all Linux based systems have the
appropriate patches installed, includes but is not
limited to, security, applications, and OS
6. Ensure all Linux based systems are running
current versions of antivirus software with
current virus definition files
7. Follow the Policies and procedures at the client
location
DATAKYND seeks a Python Developer who can collaborate with our front end developers and designers to meet multiple project needs for our clients. We seek team player that can think beyond the code to provide recommendations and solutions focused on meeting client’s needs.
Responsibilities:
- Full-stack development
- Develop data migration, conversion, cleansing, retrieval tools and processes (ETL) using pandas
- Web Automation, Web crawlers and scrapers
- Data import/export formats for third-party applications (JSON/CSV)
- Integrations with third-party applications (REST API)
- Requirements analysis and providing solutions using Python and related tools.
- Supporting and maintaining existing Python scripts, applications and interfaces.
- Evaluating emerging open-source libraries and providing recommendations.
- Strong analytical and problem-solving skills is necessary
Primary Technical and Functional Skills:
- Python 3.x , Web frameworks (Django, Flask)
- JS, HTML, JavaScript, CSS, Bootstrap
- PostgreSQL, MongoDB, SQL
- Multithreading, Logging, Email, Schedulers
- Third-party integration, Rest APIs and microservice
- JSON/CSV
Secondary Technical and Functional Skills:
- Basics of Linux, Nginx, Gunicorn, Apache, Wsgi
- Github , Docker
- Cloud platforms such as GCP, Azure or AWS
- Design and workflow document preparation
Desired profile:
- Should have excellent verbal and written communication skill
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team
The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products. Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.
We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.
Who you are
- Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
- You work with cloud technologies, including the testing of REST services.
- You implement automatic reporting that will contribute to rapid resolution of failures.
- Capable of bringing together system testing with independently working components.
- Develop and execute comprehensive test strategies.
- You like mentoring other engineers about engineering, automation and testing best practices.
- You independently analyze and troubleshoot advanced Python code and microservices.
- You communicate and work cross-functionally and across management levels.
- You advocate for doing the right thing even if it’s difficult.
What you will achieve
In your first 3 months: Fluency
- You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
- You will have developed a strong understanding and strategy for the independent nature of our testing needs.
- You will apply that strategy to design and start building an initial framework with reporting.
- You will commit multiple high-value automated tests and start the process of addressing CI failures.
In your first 6 months: Mastery
- You will contribute to design discussions and participate in code reviews.
- You will continuously learn and expand the automation testing framework.
- You will contribute to improving functional API documentation.
- You will take ownership of test failures to ensure our CI system stays reliable.
- You will mentor and coordinate work with other SDETs
- You will start to explore performance and other testing areas of testing needs.
Bonus if you have:
- Knowledge of IP traffic concepts and terminology
- Experience with VoIP, Telecommunication Systems, and Communication technologies
- Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes
- Build automation that developers can use locally.
- Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2
- Experience in load testing complex real-time communication platforms
Benefits
Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Healthcare and Wellness
Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Flexible Work Accommodations
These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Education
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Meals & Transportation
Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.







