Customer Relationship Executive

Role Overview:

The International Inside Sales – Team Lead will be responsible for driving sales growth in global markets, leading a small inside sales team, and ensuring effective client engagement. This role involves prospecting, nurturing leads, converting opportunities, and meeting sales targets for international markets while coaching and motivating the team.

Key Responsibilities:

1. Sales & Revenue Generation

 Develop and implement strategies to achieve monthly, quarterly, and annual

international sales targets.

 Identify new business opportunities in international markets (B2B, retail, e-

commerce).

 Drive the full sales cycle – from prospecting and lead qualification to closing

deals.

 Upsell and cross-sell products to existing international customers.

2. Team Leadership

 Lead, mentor, and guide the inside sales team to deliver on sales goals.

 Monitor performance metrics, provide feedback, and ensure team members are

equipped with the necessary skills and tools.

 Foster a positive, motivated, and performance-driven team culture.

3. Client Relationship Management

 Build and maintain strong relationships with key international customers,

distributors, and partners.

 Handle escalations and resolve customer concerns in a professional and timely

manner.

 Collaborate with the marketing team to create tailored campaigns for specific

regions.

4. Market Intelligence

 Stay updated on global organic food trends, competitor activities, and market

conditions.

 Provide regular reports and insights to management for strategic decision-

making.

Qualifications & Skills:

 Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

 4–6 years of sales experience, with at least 1–2 years in a team leadership role.

 Experience in international sales, preferably in FMCG, food, or organic products.

 Strong communication, negotiation, and interpersonal skills.

 Target-driven, self-motivated, and able to work under pressure.

 Proficient in CRM tools, MS Office, and online sales platforms.

Key Performance Indicators (KPIs):

 Achievement of international sales targets.

 Conversion rate from leads to closed deals.

 Customer satisfaction and retention rate.

 Team performance and productivity.

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Preferred

• Preferred (Experience) - Retail domain experience

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Role - Technology Lead

Role Overview 

As a Tech lead, you will take an active role in the definition and evolution of standard practices and  procedures, working closely with the co-founders in building a team. You will be responsible for  defining and developing software for tasks associated with the developing, designing and  debugging of the software applications. The technology lead will be a part of the core leadership  team and will be involved in all crucial decisions. So apart from strong technical skills, leadership is  something we are looking for.  

Responsibilities  

▪ Work Experience between 3 to 5 years in large scale applications with desire to work in fast  paced startups  

▪ Must have led a team of 3 to 10 engineers. Excellent business understanding and  prioritization skills. Fully hands on with coding and up to date with technology trends. 
▪ Focus on code maintainability and performance of application and a demonstrated product  development ability.  

▪ Must be excellent with hiring and should have built a team from scratch or small size 
▪ Provide technical advice and assists in solving programming problems  

▪ Continuously create new and interactive features that would help to improve user  experience and user engagement.  

▪ Assist with troubleshooting of issues as needed 

Tech Stack -

Node Js, Nativescript, Angular, React, React Native, MongoDB, AWS.  

Additional Responsibilities: • Knowledge of more than one technology • Basics of Architecture and Design fundamentals • Knowledge of Testing tools • Knowledge of agile methodologies • Understanding of Project life cycle activities on development and maintenance projects • Understanding of one or more Estimation methodologies, Knowledge of Quality processes • Basics of business domain to understand the business requirements • Analytical abilities, Strong Technical Skills, Good communication skills • Good understanding of the technology and domain • Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods • Awareness of latest technologies and trends • Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: • Primary skills: Java • Desirables: Java->Microservices, Java->Springboot Preferred Skills: Java Generic Skills: Java->Microservices Java->Springboot Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance * Location of posting is subject to business requirements.

We're urgently looking for a ROR developer to join our highly motivated team.

Experience Required- 1-3years

Skills Required:

• Experience in Rails 5
• Good knowledge of MySQL and PostgreSQL
• Experience with popular libraries and APIs such as jQuery, Bootstrap, Ajax.
• Experience in front-end technologies, such as JavaScript, HTML5, and CSS3 will be highly valued.
• Proficient understanding of code versioning tools like GitHub, SVN.
• Knowledge of CI/CD tools is a plus.
• Deploying and maintaining Multistage, Multitier applications in staging and production environments.
• Client Interaction, Addressing client needs.
• Problem-solving attitude with a passion for technology.
• Team worker who can effectively coordinate and communicate with other teams.
• UI technology experience in REACT a plus.
• Must have good communication skills as the candidate will have to interface with clients.
• Candidate having good knowledge of Shopify.

< Good hike on current salary .
<Friendly environment.

<5 days working.

Why join SigNoz?
SigNoz helps developers monitor applications and troubleshoot problems in their deployed applications. SigNoz uses distributed tracing to gain visibility into your software stack.

• SigNoz is backed by YCombinator 
• We have taken up a big challenge to replace $B companies via the power of opensource and community. You will get a feel of what climbing an Everest feels like.
• Work with the founding team from IITD and IIMA
• Developers from all over the world are trying out SigNoz. Be a part of building a deep tech global OSS product from India

Why is the role fantastic?

• You will be a founding engineer (one of the early team members who get a stake in our company)
• Get a chance to work on some data intensive frontend projects
• Get a chance to work on real time graphs
• You will get an opportunity to build your profile as an evangelist and communicate will fellow developers in the community.
• Your code will be open sourced, hence code quality will be crucial. You will manage the repo and review PRs
• You get to learn other aspects of development and product, from deployment to discussing features.

Must have skills

• Past experience of working in a global user-facing product
• A strong grasp of libraries and frameworks such as React.js and Typescript will be integral to your success. You may need to tweak other OSS libraries
• Strong working knowledge of HTML, CSS
• Aggressive in building stuff