Customer Relationship Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by

the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO,

Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

We have opening for Business Development Manager for Mumbai ( Andheri Location )

Experience: Minimum 3–4 Years (as BDM)

Industry Exposure: Corporate Gifting, Digital Marketing, ATL & BTL Events, and advertising company experience preferred  

Key Responsibilities:

Identify and develop new business opportunities in corporate gifting, digital marketing, and event activation (ATL & BTL) domains.

Build and maintain strong relationships with clients to ensure business growth and repeat engagement.

Prepare and deliver customized business proposals and presentations.

Achieve monthly and quarterly revenue targets through effective lead conversion and account management.

Conduct market analysis to identify potential business leads, partnerships, and growth trends.

Coordinate with internal teams to ensure timely project execution and client satisfaction.

Key Requirements:

Proven minimum experience of 3–4 years as a Business Development Manager in the above-mentioned industries.

Strong communication, negotiation, and presentation skills.

Excellent client handling and relationship-building abilities.

Result-oriented mindset with a focus on achieving targets.

Self-driven, proactive, and capable of managing responsibilities independently.

Job Title : Embedded System Software Engineer

Experience Required : 1 to 3 Years

Duration : 6+ Months (Extendable)

Notice Period : Immediate

Job Description :

We are seeking a motivated and skilled Embedded System Software Engineer to join our team.

The ideal candidate will have 1 to 3 Years of experience in embedded software development with a solid foundation in C++ and Qt 5.

This role involves working with embedded Linux systems and contributing to the development and maintenance of robust embedded applications.

Mandatory Skills : C++, Qt 5, Embedded Linux (Yocto preferred), SOAP/REST protocols, Git, problem-solving, and analytical skills.

Key Responsibilities :

• Design, develop, and maintain embedded software applications using C++ and Qt 5.
• Work on embedded Linux systems, with a preference for experience in The Yocto Project.
• Integrate and manage network communication using protocols such as SOAP and REST.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
• Utilize Git for version control and collaborative development.
• Troubleshoot and debug software and system issues efficiently.
• Continuously improve code quality through code reviews, testing, and optimization.

Required Skills and Qualifications :

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1 to 3 Years of hands-on experience in software development.
• Proficiency in C++ and Qt 5 Framework.
• Experience working with Embedded Linux; knowledge of Yocto Project is a strong plus.
• Basic understanding of network protocols, including SOAP and REST.
• Familiarity with Git or other version control systems.
• Strong problem-solving and analytical skills.

Preferred Skills (Nice to Have) :

• Experience in cross-compiling and deployment for embedded targets.
• Familiarity with CI/CD tools and automated testing for embedded systems.
• Understanding of hardware-software integration challenges.

We are seeking a highly motivated and skilled AI Engineer. You will have strong fundamentals in applied machine learning. You will have a passion for building and deploying production-grade AI solutions for enterprise clients. You will be a key technical expert and the face of our company. You will directly interface with customers to design, build, and deliver cutting-edge AI applications. This is a customer-facing role. It requires a balance of deep technical expertise and excellent communication skills.

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Roles & Responsibilities

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Design & Deliver AI Solutions

• Interact directly with customers.
• Understand their business requirements.
• Translate them into robust, production-ready AI solutions.
• Manage AI projects with the customer's vision in mind.
• Build long-term, trusted relationships with clients.

Build & Integrate Agents

• Architect, build, and integrate intelligent agent systems.
• Automate IT functions and solve specific client problems.
• Use expertise in frameworks like LangChain or LangGraph to build multi-step tasks.
• Integrate these custom agents directly into the RapidCanvas platform.

Implement LLM & RAG Pipelines

• Develop grounding pipelines with retrieval-augmented generation (RAG).
• Contextualize LLM behavior with client-specific knowledge.
• Build and integrate agents with infrastructure signals like logs and APIs.

Collaborate & Enable

• Work with customer data science teams.
• Collaborate with other internal Solutions Architects, Engineering, and Product teams.
• Ensure seamless integration of AI solutions.
• Serve as an expert on the RapidCanvas platform.
• Enable and support customers in building their own applications.
• Act as a Product Champion, providing crucial feedback to the product team to drive innovation.

Data & Model Management

• Oversee the entire AI project lifecycle.
• Start from data preprocessing and model development.
• Finish with deployment, monitoring, and optimization.

Champion Best Practices

• Write clean, maintainable Python code.
• Champion engineering best practices.
• Ensure high performance, accuracy, and scalability.

Key Skills Required

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Experience

• Minimum 5+ years of hands-on experience in AI/ML engineering or backend systems.
• Recent exposure to LLMs or intelligent agents is a must.

Technical Expertise

• Proficiency in Python.
• Proven track record of building scalable backend services or APIs.
• Expertise in machine learning, deep learning, and Generative AI concepts.
• Hands-on experience with LLM platforms (e.g., GPT, Gemini).
• Deep understanding of and hands-on experience with agentic frameworks like LangChain, LangGraph, or CrewAI.
• Experience with vector databases (e.g., Pinecone, Weaviate, FAISS).

Customer & Communication Skills

• Proven ability to partner with enterprise stakeholders.
• Excellent presentation skills.
• Comfortable working independently.
• Manage multiple projects simultaneously.

Preferred Skills

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of MLOps practices.
• Experience in the AI services industry or startup environments.

Why Join us

• High-impact opportunity: Play a pivotal role in building a new business vertical within a rapidly growing AI company.
• Strong leadership & funding: Backed by top-tier investors, our leadership team has deep experience scaling AI-driven businesses.
• Recognized as a top 5 Data Science and Machine Learning platform by independent research firm G2 for customer satisfaction.

Job Description

Overview:

We are seeking an experienced Azure Data Engineer to join our team in a hybrid Developer/Support capacity. This role focuses on enhancing and supporting existing Data & Analytics solutions by leveraging Azure Data Engineering technologies. The engineer will work on developing, maintaining, and deploying IT products and solutions that serve various business users, with a strong emphasis on performance, scalability, and reliability.

Must-Have Skills:

Azure Databricks

PySpark

Azure Synapse Analytics

Key Responsibilities:

• Incident classification and prioritization
• Log analysis and trend identification
• Coordination with Subject Matter Experts (SMEs)
• Escalation of unresolved or complex issues
• Root cause analysis and permanent resolution implementation
• Stakeholder communication and status updates
• Resolution of complex and major incidents
• Code reviews (Per week 2 per individual) to ensure adherence to standards and optimize performance
• Bug fixing of recurring or critical issues identified during operations
• Gold layer tasks, including enhancements and performance tuning.
• Design, develop, and support data pipelines and solutions using Azure data engineering services.
• Implement data flow and ETL techniques leveraging Azure Data Factory, Databricks, and Synapse.
• Cleanse, transform, and enrich datasets using Databricks notebooks and PySpark.

• Orchestrate and automate workflows across services and systems.
• Collaborate with business and technical teams to deliver robust and scalable data solutions.
• Work in a support role to resolve incidents, handle change/service requests, and monitor performance.
• Contribute to CI/CD pipeline implementation using Azure DevOps.

Technical Requirements:

• 4 to 6 years of experience in IT and Azure data engineering technologies.
• Strong experience in Azure Databricks, Azure Synapse, and ADLS Gen2.
• Proficient in Python, PySpark, and SQL.
• Experience with file formats such as JSON and Parquet.
• Working knowledge of database systems, with a preference for Teradata and Snowflake.
• Hands-on experience with Azure DevOps and CI/CD pipeline deployments.
• Understanding of Data Warehousing concepts and data modeling best practices.
• Familiarity with SNOW (ServiceNow) for incident and change management.

Non-Technical Requirements:

• Ability to work independently and collaboratively in virtual teams across geographies.
• Strong analytical and problem-solving skills.
• Experience in Agile development practices, including estimation, testing, and deployment.
• Effective task and time management with the ability to prioritize under pressure.
• Clear communication and documentation skills for project updates and technical processes.

Technologies:

• Azure Data Factory
• Azure Databricks
• Azure Synapse Analytics
• PySpark / SQL
• Azure Data Lake Storage (ADLS), Blob Storage
• Azure DevOps (CI/CD pipelines)

Nice-to-Have:

• Experience with Business Intelligence tools, preferably Power BI
• DP-203 certification (Azure Data Engineer Associate) 

NOTE -

Weekly rotational shifts -

11am to 8pm

2pm to 11pm

5pm to 2 am

P.S. - In any one weekend they should be available in call. If there is any issues alone they should work on that. there will be on call support monthly once.

• Knowledge on recruitment cycle.
• Knowledge on job portals like Naukri, linkedin etc.
• Good written and verbal communications.
• MBA-HR is a must

1. 2+ years of experience building REST APIs with Java
2. 1+ years of experience in maintaining REST APIs documentation.
3. 2+ years of experience programming and delivering in a production environment
4. Expertise working with data structures and algorithms
5. Proficiency in object-oriented programming and experience applying modern design patterns.