Customer Relationship Executive

Job Title: Business Development Executive / IT Sales Executive (Fresher)

Job Type: Full-time

Experience: Fresher / Internship experience preferred

Industry: IT Services / Software

Job Description:

We are looking for a motivated fresher or candidate with internship experience in an IT service-based company. The ideal candidate should have a technical education background along with an MBA in Marketing and the ability to quickly understand technical concepts and client requirements.

Eligibility Criteria:

• Educational qualification: BE / BCA with MBA in Marketing
• Fresher or candidates who have completed an internship in an IT service-based company
• Technical background is mandatory

Key Responsibilities:

• Understand and explain company's IT services to clients
• Assist in lead generation and business development activities
• Support sales activities for B2B and B2C markets
• Coordinate with technical and development teams to understand client requirements
• Gain and apply knowledge of the Software Development Life Cycle (SDLC)
• Maintain professional communication with clients via email, calls, and meetings
• Prepare basic sales reports and documentation

Required Skills & Knowledge:

• Basic knowledge of Software Development Life Cycle (SDLC)
• Understanding of IT services and software solutions
• Basic knowledge of sales concepts (B2B / B2C)
• Strong English communication skills (verbal and written)
• Good grasping power and ability to learn technical concepts quickly
• Good presentation and interpersonal skills

Preferred Skills:

• Internship experience in IT services or software companies

Shreya,

Sr. HR Associate | Kanhasoft

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry, or luxury industry is ideal.

·        Good to have experience in a marketing or advertising agency.

 . Preferred candidate: female only

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

Build and implement complex, large-scale applications capable of integrating with multiple internal/external systems.

Engage in full Application Lifecycle from design and coding through to test, build, QA, deployment, and maintenance.

Leverage your experience with cloud infrastructure to build cloud-based software solutions and support the migration of applications to the cloud.

Liaise with Core Platform team to build & reuse enterprise frameworks.

Partner with business stakeholders to translate business requirements into consumable technical stories and software solutions.

Qualifications

Full Stack Engineer with 6-8 years of extensive working experience in all components of web application development focusing on User Interface Angular framework, databases, integrating with Services/APIs.

Minimum of 5+ years working in front-end web development with Angular 16+ and 3+ years with API backend development using Microsoft.NET 6+ Technologies.

Minimum of 3+ years hands on experience working with databases including SQL Server, MongoDB & Cosmos DB.

Deep understanding and knowledge on Routing, Dependency Injection, Web API Filters.

Caching, Authentication (SAML/OAuth/JWT) & Authorization modules.

Extensive programming experience in HTML5, CSS3, SASS or LESS.

Excellent JavaScript knowledge and programming experience with ES5/ES6

Strong knowledge of REST, MS Azure Platform, Application Infrastructure.

Good knowledge of Typescript, NX, cypress, Micro–Front End Architecture

Experience in building SOAP & REST APIs using Microsoft.NET technologies.

Experience with tools like Redux, Webpack, Angular CLI

Experience with building scalable PWAs (Progressive Web Applications).

Experience in web application development resiliency and performance.

Experience with client-side architecture and design patterns.

Awareness of cross-browser compatibility issues and client-side performance considerations.

Good understanding of Unit testing frameworks for UI & API.

Proficient understanding of code versioning tools, such as Git.

Experience working with Jira and Agile/Scrum environments.

#Angular16+

#Microsoft.NET6+

#HTML5

#CSS3

#SASS

#LESS

hashtag

#SQLServer

#MongoDB

#CosmosDB

#REST

#MSAzure

#Typescript

#NX

hashtag

#cypress

#SOAP

#REST

#Redux

#Webpack

#AngularCLI

#PWAs

#Git

#Jira

#Agile

#Scrum

#Routing

#DependencyInjection

#WebAPIFilters.

Job Title: Regional Sales head Job Category: Full time

Qualification Graduate in computer science, BE, /MBA Location Mumbai Maharastra

Salary Range 10 Lacks PA + Incentives Experience: More than 10 years

Position Overview:

As the Regional Sales Head for CBSE K-12 business, you will be responsible for driving revenue growth,

developing & managing a high-performing sales & support team, & establishing strategic partnerships within

Maharastra, Madhyapradesh, Gujarat, Rajsthan. Your leadership will be instrumental in expanding our market share

and ensuring our EdTech solutions reach a broader audience.

Required Skill set:

● Sales Leadership & process Optimization: Lead, mentor, and manage a team of Sales Managers

across four states, setting clear targets and expectations for individual and team performance with sales

processes, systems, and tools to enhance the efficiency and effectiveness of the sales team.

● Market Strategy & Analysis : Develop and execute a comprehensive sales strategy for the CBSE

K-12 segment within the assigned region, aligning it with the company's goals and objectives with

industry trends, competitor activities, and customer needs to provide insights and recommendations

● Revenue Growth: Meet and exceed regional revenue targets by identifying new business

opportunities, managing the sales pipeline, and negotiating contracts with key accounts.

● Market reporting and analysis: Regularly analyze sales data and performance metrics to provide

insights and recommendations to senior management, tracking progress against targets.

● Customer Engagement: Collaborate with the marketing team to create and execute regional

marketing strategies, promotions, and events that attract and retain customers.

● Strategic Partnerships: Identify & establish partnerships with educational institutions, school boards,

and other stakeholders to expand the company's influence and reach within the CBSE K-12 segment.

Qualification and experience:

● Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).

● Proven track record of success in regional sales leadership roles, preferably in the EdTech industry.

● Strong leadership and team management skills with the ability to motivate and mentor a sales team.

● Excellent communication, negotiation, and interpersonal skills.

● In-depth knowledge of the CBSE K-12 education sector in India.

● Analytical mindset with the ability to use data to drive decision-making.

● Results-oriented and target-driven approach to sales.

● Exceptional problem-solving abilities and adaptability.

● Proficiency in CRM software and sales tools.

● Willingness to travel within the assigned region as needed

Company Profile:

Scholarclone is an innovative EdTech company committed to transforming education through cutting-edge

technology solutions. We provide a range of online learning & administrative platforms, resources, & tools

designed to empower educators and learners alike. With a mission to make education accessible and engaging,

administrative solutions and integrated business applications to a wide spectrum of clients including education

institutes.

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Thirumoolar software is seeking talented AI researchers to join our cutting-edge team and help drive innovation in artificial intelligence. As an AI researcher, you will be at the forefront of developing intelligent systems that can solve complex problems and uncover valuable insights from data.

Responsibilities:

Research and Development: Conduct research in AI areas relevant to the company's goals, such as machine learning, natural language processing, computer vision, or recommendation systems. Explore new algorithms and methodologies to solve complex problems.

Algorithm Design and Implementation: Design and implement AI algorithms and models, considering factors such as performance, scalability, and computational efficiency. Use programming languages like Python, Java, or C++ to develop prototype solutions.

Data Analysis: Analyze large datasets to extract meaningful insights and patterns. Preprocess data and engineer features to prepare it for training AI models. Apply statistical methods and machine learning techniques to derive actionable insights.

Experimentation and Evaluation: Design experiments to evaluate the performance of AI algorithms and models. Conduct thorough evaluations and analyze results to identify strengths, weaknesses, and areas for improvement. Iterate on algorithms based on empirical findings.

Collaboration and Communication: Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to integrate AI solutions into our products and services. Communicate research findings, technical concepts, and project updates effectively to stakeholders.

Preferred Location: Chennai

What you need to have:

Please go through the Job Description Carefully

Duties & Responsibilities:

 Make about 250 outbound calls per day to potential customers

 Sales closure to processing

 Answering potential customer questions and follow-up call questions

 Strategic approach to retention & customer service

Required Skills:

 Telemarketing / Telesales or customer service experience (1 yr)

 A flair for sales with a go-getter attitude

 Ability to mould sales pitch according to the client behaviour & background

 Ability to withstand pressure & work in a fast-paced environment

 Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed

Required Functional Skills:

 Process & product knowledge of the services offered

 Language skills – good English communication and a regional language (Marathi)

 Ability to negotiate & convince

 Sales, data & goal oriented

Required Behavioural Skills:

 Values – Integrity, honesty, punctuality, process adherence & customer centricity

 Patience, listening, influence & persuasion

 Resilience and persistence

 Energetic & self-driven, exhibit professionalism

Work & Logistics:

 Day shift on a rotational basis – Work From Home / Work From Office.

 Must have a desktop / laptop / VoLTE supported mobile phone

 4G VoLTE connection with good network / internet stability

Location : Mumbai

Job Type: Full-time

Salary: ₹10,000.00 - ₹14,000.00 per month

• If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
• Collaborate with back-end developers and web designers to improvenusability.
• Writing tested and idiomatic JavaScript, HTML and CSS.
• Present key milestone deliverables to peers and execute level stakeholders.
• Build reusable code and libraries for future use.
• Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

1. Bachelor's Degree in Computer Science
2. 1-5 years of professional software development experience
3. Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
4. Ability to write clean, effective code
5. Strong problem solving and troubleshooting skills
6. Ability to work independently in a fast-paced environment with frequent production releases
7. Understanding of performance and efficiency with a strong customer focus
8. Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
9. Be empathetic towards customers and appreciate the user's experience