Job Title: Hotel Operation Trainee
Location - Gurgaon ( Sec 32 )
Shifts - Rotational & Roster off
Required Candidate - 1
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: Fresher
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
About Us
- Bootstrapped itself till IPO
- 2nd Largest OTA
Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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Amazon Web Services (AWS)Job Details
- Job Title: Lead Software Engineer - Java, Python, API Development
- Industry: Global digital transformation solutions provider
- Domain - Information technology (IT)
- Experience Required: 8-10 years
- Employment Type: Full Time
- Job Location: Pune & Trivandrum/ Thiruvananthapuram
- CTC Range: Best in Industry
Job Description
Job Summary
We are seeking a Lead Software Engineer with strong hands-on expertise in Java and Python to design, build, and optimize scalable backend applications and APIs. The ideal candidate will bring deep experience in cloud technologies, large-scale data processing, and leading the design of high-performance, reliable backend systems.
Key Responsibilities
- Design, develop, and maintain backend services and APIs using Java and Python
- Build and optimize Java-based APIs for large-scale data processing
- Ensure high performance, scalability, and reliability of backend systems
- Architect and manage backend services on cloud platforms (AWS, GCP, or Azure)
- Collaborate with cross-functional teams to deliver production-ready solutions
- Lead technical design discussions and guide best practices
Requirements
- 8+ years of experience in backend software development
- Strong proficiency in Java and Python
- Proven experience building scalable APIs and data-driven applications
- Hands-on experience with cloud services and distributed systems
- Solid understanding of databases, microservices, and API performance optimization
Nice to Have
- Experience with Spring Boot, Flask, or FastAPI
- Familiarity with Docker, Kubernetes, and CI/CD pipelines
- Exposure to Kafka, Spark, or other big data tools
Skills
Java, Python, API Development, Data Processing, AWS Backend
Skills: Java, API development, Data Processing, AWS backend, Python,
Must-Haves
Java (8+ years), Python (8+ years), API Development (8+ years), Cloud Services (AWS/GCP/Azure), Database & Microservices
8+ years of experience in backend software development
Strong proficiency in Java and Python
Proven experience building scalable APIs and data-driven applications
Hands-on experience with cloud services and distributed systems
Solid understanding of databases, microservices, and API performance optimization
Mandatory Skills: Java API AND AWS
******
Notice period - 0 to 15 days only
Job stability is mandatory
Location: Pune, Trivandrum
* Junior Architect – Project planning
* Coordinating with clients
* Supporting design and execution-related tasks.
NOTE : B.ARCH candidates only eligible , no civil candidates
Job Description :
Handle Customer queries & Outbound/Inbound Calls with a team
-Convert the lead to prospect & pass it on to Sales.
-Daily updating of leads on the CRM.
Assisted buying experience at the site.
-Energetic, self-motivated, able to work independently under pressure.
-Fluent in English , Marathi , Hindi communication.
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
-
Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
-
Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
-
Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
-
Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
-
Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
-
Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
-
Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
-
Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
-
Should have strong analytical skills and a data-driven problem-solving approach.
-
Should be able to strategize and execute campaigns and link them to the organizational goals
-
Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
-
Prior Startup experience
-
Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years
.NETResponsibilities
- Delivering a high-quality application
- Integrating with front-end developers
- Ensuring a required level of performance
- Writing test-backed server-side code
- Analyzing requirements and designing new functionality
- Supporting and fixing existing functionality
- Selecting and using the most appropriate and efficient technologies for a particular application
- Designing and building application layers
Skills
- Proficiency in ( C# | Visual Basic, depending on the specific project )
- Experience using .NET ( 4.5+ | Core )
- Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
- Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
- Proficient knowledge in ( MSSQL | MySQL | Oracle | other RDBMS )
- Database design including indexes and data integrity ( if RDBMS is required )
- Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
- Writing tests with ( NUnit | XUnit | MSTest )
- Implementing enterprise application patterns ( if senior developer is required )
- Understanding of HTML, JS, and CSS
- Familiarity with the client side framework ( jQuery | Angular 1.* | Angular 2.*+ | React | other )
- Familiarity with ( Kendo UI | DevExpress | Syncfusion )
- Integrating web analytics tools ( particularly Google Analytics )
- Familiarity with ( Azure Web Apps | AWS Cloud )
This wellness platform is revolutionising primary health and wellness in India.
- Creating strategies to drive sales through ecommerce marketplaces like Amazon, Flipkart, Nykaa, Healthkart etc
- Categorizing, listing and positioning the company’s products in various Ecommerce marketplaces such as Amazon and Flipkart and generating interest in the same for the right audience.
- Recommending, managing and executing online content and promotional campaigns to increase the company’s business and in turn increase the revenue.
- Being responsible and managing various operational activities such as merchandising, post listings, customer service etc. related to the company’s e-commerce presence.
- Researching, analyzing and providing insights on online shopping trends of customers and reporting the same to the management.
- Addressing and resolving customer issues and concerns in a timely manner and ensuring excellent customer service. Also collecting and working on the feedback given by customers in the marketplaces regarding the company’s products.
- Monitoring the business performance on the e-commerce marketplaces and reporting the same along with recommendations to the management.
- Updating and maintaining e-commerce sales data and reporting the same to the management in regular intervals
- Ensuring compliance of related laws & regulations while managing various contracts, disclaimers, agreements etc. Also, participating in the planning/forecasting of relevant budgets.
- Working closely with various internal teams as well as external third-party stakeholders.
Desired Candidate Profile
What you need to have:- Graduation is a must.
- Relevant experience of 4-8 years in e-commerce marketplace sales
- Proficient with marketplace portals like Amazon and Flipkart.
- Excellent knowledge of prevailing procedures and techniques in e-commerce.
- Hands-on experience in managing and maintaining e-commerce websites/portals.
- Excellent communication, analytical, multi-tasking and negotiation skills.
Data Science
Responsibilities:
- Able to collaborate with designers & developers
- Able to write consistent, subtle & concise language for the purpose of product communication.
- Able to write clear & concise micro-copy for all scenarios including informational, error & instructional.
- Love for both technology and communication
- Should assist in a fast paced startup environment.
- Have a knowledge of communication style guidelines, User experience and UX Writing impact.
- Should be willing to get involved in UX research
Requirements:
- Experience writing UX copy for an App or Website (a plus/Good to have)
- Able to understand the target audience and write effective/persuasive copy
- Able to understand the product- what's & why- s- .
- Need to have an interest in sustainable transportation.
- Any degree with relevant experience or interest.
- Need to be creative, engaging & self-challenger.
Python
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Full Stack Developer - Averlon