About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As the Manager of the Trial Experience Team, you will be at the forefront of having value driven conversations with customer-facing employees and leads. You will lead and develop your team, bringing strategic thinking and organization to the role. You will monitor and drive your team’s KPIs, thriving in a high-accountability environment and leveraging your expertise in managing individuals and teams.
As a passionate people leader, you will jump at the opportunity to create consistent business processes and support the team by guiding them toward their goals with the HighLevel platform. You will ensure exceptional engagement from the start of trials and foster a results-oriented, collaborative environment. By developing a team of knowledgeable experts, you will provide customers with strategic insights, ensuring their success and alignment with business strategies.
Roles & Responsibilities
What You’ll Be Doing:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Lead to ensure your team is successful by coaching, developing, inspiring and holding them accountable against established KPIs, policies and procedures - measure and provide detailed analysis on success against team’s growth KPIs and metrics
- Support and identify process improvements and alternative solutions to drive team efficiency, productivity and engagement Being able to interpret data that translates into action to improve the team
- Conduct consistent and impactful performance conversations, conflict management, constructive/subjective feedback, and coaching with team members, leads, and managers while fostering a high-performance culture that inspires the desire to succeed
- Responsible for providing your teams with technical resources and advice, resolving problems, and disseminating advisories, warnings, and corrective action plans when warranted
- Crafting and delivering warnings and corrective action plans, as needed. Effectively build the morale of a group in a team setting that fosters the successful completion and achievement of team goals
- Effectively build the morale of a group in a team setting that fosters the successful completion and achievement of team goals
- Serve as an influential leader by demonstrating professionalism, operating in a fast-paced environment, taking ownership of your team’s success, and fostering a team culture of encouraging growth, innovation, and proactive problem solving
- Act as an escalation point for high severity customer and team member issues that arise from within the team, directly from customers, or from other HighLevel functions
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Experience/Education/Certifications Required:
- Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
- 5+ years of progressive experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred
- 3+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers required
- You are a true people manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- A strong technical aptitude to help our users succeed with the HighLevel software
- Strong collaboration, time-management and prioritization skills are critical to the success of this role
- The ability to build and maintain strong relationships internally with senior leadership, teams and customers
- Strong experience using data/analytics tools to solve problems, measure the impact of your work, develop new projects and drive demonstrable customer and team success
- Ability to collaborate and influence cross-functional teams and champion new concepts and ideas
- Demonstrated approach to problem solving and conflict management
- Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
- Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
- Ability to develop and maintain deep knowledge of customers, data, business, and markets
- Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
- Experience working with and or ability to learn the use of various CRM Systems
- Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
- Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
CUSTOMER OBSESSION
- Dedicated to ensuring team members act with customers in mind
- Empowers team members to utilize customer insights to drive & guide improvements for our product and services
- Strives to build a customer-focused culture by consistently ensuring customer expectations are met or exceeded
- Ensure your teams' customer commitments are met or exceeded
- Serves as a strategic partner to build, grow, and maintain long lasting customer relationships
DRIVE FOR RESULTS
- Drives self and team towards action oriented results
- Embraces and demonstrates inspirational leadership during times of ambiguity or change
- Seizes opportunities and is not fearful of acting quickly to address problems and challenges
- Coaches and motivates their teams to attain company KPI's
GOOD TO GREAT TEAMS
- Encourages the team to have learning opportunities to develop their skills
- Empowers the team to improve efficiencies as it relates to products, services and process improvements
- Fosters an environment of innovation and improvementChallenges the team to ideate on ways to "make the boat goes faster"
DO WHAT IS RIGHT
- Models high standards of honesty and integrity
- Takes ownership for all decisions regardless of the outcome
- Acts with the customer, team and company in mind
- Follows through on commitments and makes sure others do the same
DEVELOPING TEAMS
- Effectively develops, coaches and motivates their team members
- Creates a culture of appreciation by sharing wins and successes
- Ensure individual strengths and expertise are recognized and valued within the team
- Creates a climate in which people want to do their best by encouraging participation, input and driving the team towards solutions
- Focused on ensuring team goals are met or exceeded by empowering direct reports and holding them accountable for their KPI's
- Identify, develop, nurture and grow talent within the team
EEO Statement:
At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Experience: 1-4y
Remote Mode of Work
Budget: 9 LPA
Skills:
B2B SAAS Marketer, Web Analytics, A/B Testing, Data Driven Tools (Google Analytics, Hubspot, SEMrush, Zoho Campaign, Google tag manager).
Roles & Responsibilities:
- Craft and implement data-driven CRO strategies, elevating website performance and boosting conversion rates.
- Collaborate with SEO & PPC teams, breathing life into underperforming blogs/landing pages for improved SERP and MQLs.
- Conduct qualitative & quantitative research, uncovering insights to enhance website metrics and MQLs.
- Team up with Content, Sales, & PMM to align messaging with customer pain points and keyword intent.
- Bring design/layout changes to life with the designer and developer, optimizing user flows.
- Execute A/B and multivariate tests, recording experiments and tracking their impact on conversion metrics.
- Collaborate with the sales team to revolutionize downstream conversions, devising creative plans for MQLs to SQLs and enhanced closed-won percentages.
Requirements
- 1-4 years of CRO experience in B2B SaaS marketing.
- Strong communication & interpersonal skills.
- A/B testing and optimization proficiency.
- Understanding of user experience and content flow.
- Readiness for remote work.
- Project management skills, mastering multitasking and meeting deadlines.
- Strong analytical & presentation skills.
- Critical thinking & problem-solving abilities.
- A relevant marketing degree or CXL certification in CRO is a plus.
Position : Sr Associate ( Salesforce Commerce Cloud (Demandware) Developer )
Location : PAN India
Experience : 4 to 8 years
CTC : As per company standards
NP : Immediate to 30 Days
Hiring : Permanent Hire
Your Impact:
- Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
- Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
- Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
- Guides the performance tuning and scalability of the ecommerce solution
- Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
- 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
- Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
- Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
- Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
- Collaborate with architect to define implementation processes and quality gates and standards
- Identifies risks and issues, and help monitor them
- Guides the development of reference and resource materials for SFCC
- Mentors SFCC developers in improving their platform knowledge and development skills
- Communicate technical design to the SFCC developers and help/guide them in the implementation
- Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC
Set Yourself Apart With:
- SFCC B2C Developer certification
- Knowledge on Agile methodology and desired tools like Jira, confluence etc.
- Scripting/development experience with Node.js, Mocha/Chai
- Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
- Excellent written, verbal communication and articulation skills & Good team player
- Self-starter and self-learner with keen interest to grow
- Process orientation and the ability to define and setup processes
- Ability to provide necessary coaching to bring team members up to speed on the technology
- Ability to prioritize and manage multiple tasks
- Excellent and innovative approach to problem solving and finding solutions
- Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution
Benefits of Working Here:
- Gender Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being
Regards
sunitha
HR Executive
Who We Are
Grip is building a new category of investment options for the new-age of Indian Investors. Millennials
don’t communicate, shop, pay, entertain and work like the previous generation - then why should they
invest the same way?
Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-
growing destinations for alternative investments. Today, Grip offers multiple investment options providing
8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,
inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a
minimum investment size of INR 20,000, Grip is democratizing investment options that have previously
only been available to the largest funds and family offices.
Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-
facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves
to solve problems, think creatively, and fly the plane as we continue to build it.
In the News
- Money Control : Click Here
- Hindu Business : Click Here
What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Courage
○ Transparency
○ Ownership
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The Company has turned two so you get a seat on rocketship that’s just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
● Design cloud infrastructure that is secure, scalable, and highly available onAWS
● Work collaboratively with software engineering to define infrastructure and
deploying requirements
● Provision, configure and maintain AWS cloud infrastructure defined as code
● Ensure configuration and compliance with configuration management tools
● Administer and troubleshoot Linux based systems
● Troubleshoot problems across a wide array of services and functional areas
● Build and maintain operational tools for deployment, monitoring, and analysis of AWS
infrastructure and systems
● Perform infrastructure cost analysis and optimization
Your Superpowers
● At least 3-5 years of experience building and maintaining AWS infrastructure
(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,
S3,RDS,Elasticbeanstalk)
● Strong understanding of how to secure AWS environments and meet
compliance requirements
● Expertise using Chef/Cloudformation/Ansible for configuration management
● Hands-on experience deploying and managing infrastructure with Terraform
● Solid foundation of networking and Linux administration
● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS
● Ability to learn/use a wide variety of open source technologies and tools
● Strong bias for action and ownership
- The ABAP consultant is expected to help with queries relating to Reports, interfaces, enhancements, ALE/IDOC, Conversions, forms, Adobe forms, ABAP workflow, proxies etc.
- Knowledge in Readsoft OCR & its connectivity with Cockpit, BADI, BAPI, Data Dictionary, SAP Script, OOPS, Debugging, LSMW, Workflow
- Familiar with Procure to Pay Process and SAP transport process including Charm
- Knowledge of any core functional module of SAP & linkages in ABAP and Ariba to SAP integration will be an added advantage
Key Accountabilities :
- Provide technical and operational expertise to meet business process and application requirements for Readsoft Cockpit/ABAP
- Provide support of Incident Management in Readsoft Cockpit/ABAP and ensure timely resolution of incidents
- Ensure SAP functional best practices are adhered to during Incident and Problem investigation and resolution for ABAP tickets
- Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available for Readsoft Cockpit/ABAP tickets
- Provide appropriate assessment of Kofax notes, SAP OSS notes with regard to relevance for ABAP Operations & application process knowledge and capability
- Ability to work in a team and in multi-geography client support environment
Roles and Responsibilities
Build websites using WordPress
Write coding using HTML and CSS
Design new features for existing websites.
Customize themes to meet existing website requirements
Web Technologies/scripts: AJAX, HTML HTML 5, XHTML, CSS 3, JavaScript, Json-LD, DHTML,
XML/Web Services, XSLT, Soap, NUSOAP, CSS Webkit
Webservers: Apache, IIS, WAMP, XAMMP
Editors: Macromedia Dreamweaver, Notepad++, Text pad.
Versioning Tools: SVN, CVS, VSS, TortoiseCVS.
Operating Systems: Linux, Windows 7, Windows Vista, WINDOWS XP.
CMS: Joomla, Mambo, Drupal, Wordpress
Web Editors: FCK, TinyMCE
Administrative Tools: PhpMyAdmin, Navicat, SQLYOG, Toad
Framework: MVC, CodeIgniter, Zend, CakePHP
Languages PHP4/5
Databases: MySQL4/5, SQL SERVER, Oracle
- Create and maintain mobile applications.
- Contributing to the development of project schedules and workflows.
- Recommending changes and enhancements to applications.
- Work from UI/UX requirements, APIs and mock-ups to build functional and high-performance applications.
- Keep abreast of the latest technology for mobile applications.
- Work with other developers to brainstorm new applications.
- Create UI tests to source analytics.
A backend developer works alongside front-end developers, full stack developers, programmers or UX specialists to create comprehensive digital solutions for business needs. They make sure the website is scalable and that it can still function when hit by large loads—be that traffic or demanding scripts. They are also tasked with
maintaining and testing existing back-end elements to ensure they’re as fast and efficient as possible. Data storage also comes under their remit, which requires them to have a good knowledge of data security and compliance.
Duties and responsibilities:
• Analyses, designs, develops, and codes REST API using NodeJS more programming languages, Web and Rich Internet Applications.
• Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting.
• Assesses the health and performance of software applications and databases.
• Establishes, participates, and maintains relationships with business units, customers and subject matter experts to remain apprised of direction, project status, architectural and technology trends, risks, and functional/integration issues.
• Defines specifications and develop programs, modifies existing programs, prepares test data, and prepares functional specifications.
• Analyses program and application performance using various programming languages, tools and techniques.
• Manage staff of 2-3 & manage microservices of software most effectively and efficiently.
• Reviews project proposals evaluate alternatives, provides estimates and makes recommendations.
• Designs and defines specifications for systems.
• Identifies potential process improvement areas and suggests options and recommends approaches
System Design Concepts:
- Scaling
- API Gateway
- Microservices
- Message Queue
Qualifications:
Graduation - B. Com + IT Certification/ B.Sc. - IT / B.Sc. Comp Sc./ B.Sc. IT/ BE-IT/ BE-Comps
Technical Skills:
Oracle, SQL, Java, Node JS, REST API Debugging.
Soft Skills:
Client Management; Good interpersonal skills; Good Communication
We are looking for a Senior Full Stack Rails Web developer with good communication skills. The Candidate MUST have good communication skills and should be comfortable taking Phone/Video calls with US employees.
Please see below the technical skillset required:
For Front-end:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Strong Proficiency in HTML/CSS and experience with Bootstrap and FontAwesome
- Thorough understanding of ReactJS and its core principles
- Experience with popular ReactJS workflows (such as Flux and Redux)
- Experience with AngularJS
- Experience with NPM and NodeJS
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, etc.
- Experience with popular frameworks like EmberJS, BackboneJS, KnockoutJS and Vue is a plus.
For Backend (Ruby on Rails):
- Solid understanding of Ruby along with Rails 3, 4 and 5
- Solid understanding of gems like with devise, ActiveAdmin, Clockwork, SideKiq, Ransack
- Proficient with ActionCable, EventMachine, Websocket
- Excellent understanding of Rails query interface and DBMS like Mysql, sqlite, postgreSQL
- Proficient in creating test suites using Cucumber, Capybara, RSpecs, Minitests etc
- Proficient in HTML/CSS/Sass
- Experience in AWS Elastic Beanstalk and Capistrano deployments is a plus
- Experience in creating Ruby programs/scripts to automate tasks is a plus
- Experience with CMS systems like BrowserCMS is a plus
General:
- Exp – 9+ yrs
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization is a solid plus
- Experience in GoLang and/or Rails and desire to work on back-end applications is a solid plus