Business Development Associate | Fresh Graduates

Support Services Analyst

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Corporate Development team plays a vital role in spearheading initiatives that drive the company's go-to-market strategies. We help foster business growth, expansion and maturity by creating and delivering value to internal stakeholders and our growing partner and customer ecosystems. As part of our dynamic team, you'll collaborate with product, marketing, sales and partner alliance organizations to challenge conventions and deliver exceptional, high-quality product solutions.

Position Responsibilities

The Support Services Analyst will be part of the Support Services team which uses, top-of-the-line CRM tools like Sales force and other applications. The Support Services Analsyt in Deltek|Replicon is not only a Support professional, but also a good researcher, a tester and a consultant to both customers and product management.

• Resolve the Application Support queries and issues that have been handed over by the Associate Support Analysts (Tier 1) and ensure that all assigned requests are addressed within the time limit set by the Product Support Associate (Tier 1)
• Take ownership and responsibility of issues from start through to a successful resolution and follow the escalation process, to speed up the resolution.
• Effective and efficient working in partnership with other departments to prevent delay in resolution
• Applying technology in multiple ways to configure the product and helping the customer implement Replicons products. 
• Documenting customer interactions, troubleshooting steps, and resolutions accurately in our CRM system.
• Solid understanding of product limits and suggesting ways of improving the product
• Logically understanding the concepts of other SaaS based products for integration requests
• Proactively identifying trends or recurring issues and recommending process improvements or product enhancements to minimize future incidents.

Qualifications

• Any Bachelor's Degree
• At least 4 years of experience in software application support and/or infrastructure support
• Understanding of Web technology, basic networking, hardware knowledge and software applications
• Experience of Windows platforms including configuration e.g. configure software to connect to Internet application servers, SSO configuration, API, Webservices
• Understanding of SQL Server or Oracle database management systems.
• Excellent communication skills - verbal, written, listening skills and interpersonal skills
• Ability to communicate in a tactful, courteous manner and to deal with and resolve complex situations in a professional manner
• Ability to handle multiple tasks/projects simultaneously and effectively work individually or in a team environment
• Open to work in a 24/7 support environment

We are looking for a Java Application Developer with a minimum of 2 years of experience.

Must have experience in the Retail domain.

Java, Springboot, MVC, JSP, Postgres SQL and Oracle Skills are required.

AWS knowledge is a plus.

Should be willing to travel to the client's location whenever required.

Design a multi-tier data pipeline to feed data into applications for building a full-featured analytics environment. Develop high-quality code to support the platform's technical architecture and design. Participate and contribute to an effective software development lifecycle using Scrum and Agile. Collaborate with global teams and work as one team. what you get to do:

You'll work on the design, implementation, and maintenance of data pipelines. Design and build database schemas to handle large-scale data migration & transformation. Capable of designing a high-performance, scalable, distributed product in the cloudAWS, GCS. Review developmental frameworks, and coding standards, conducts code reviews and walkthroughs, and conduct in-depth design reviews. Identify gaps in the existing infrastructure and advocate for the necessary changes to close them. Who we are looking for:

4 to 7 years of industry experience working in Spark and Scala/Python. Working experience with big-data tech stacks like Spark, Kafka & Athena. Extensive experience in SQL query optimization/tuning and debugging SQL performance issues. Experience in ETL/ELT process to move data through the data processing pipeline. Be a fearless leader in championing smart design. Top 3 primary skills and expertise level requirements ( 1 to 5; 5 being expert)

Excellent programming experience in Scala or Python. Good experience in SQL queries and optimizations. 2 to 3 years of Spark experience. Nice to have experience in Airflow. Nice to have experience with AWS EMR, Lambda, and S3.

Employment Type - FULLTIME

Industry Type - Media / Entertainment / Internet

Seniority Level - Mid-Senior-Level

Work Experience(in years) - 4 - 7 Years

Education - B.Tech/B.E.

Skills - Python, Scala, Ms Sql Server, Aws

DevOps Engineer, Plum & Empuls 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

Key Responsibilities

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

About Company:

Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.

We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Job description:

We are looking for a high-potential, enthusiastic SQL Data Engineer with a strong desire to build a career in data analysis, database design and application solutions. Reporting directly to our UK based Technology team, you will provide support to our global operation in the delivery of data analysis, conversion, and application development to our core audit functions.

Duties will include assisting with data loads, using T-SQL to analyse data, front-end code changes, data housekeeping, data administration, and supporting the Data Services team as a whole.  Your contribution will grow in line with your experience and skills, becoming increasingly involved in the core service functions and client delivery.  A self-starter with a deep commitment to the highest standards of quality and customer service. We are offering a fantastic career opportunity, working for a leading international financial services organisation, serving the world’s largest organisations.

What we are looking for:

• 1-2 years of previous experience in a similar role
• Data analysis and conversion skills using Microsoft SQL Server is essential
• An understanding of relational database design and build
• Schema design, normalising data, indexing, query performance analysis
• Ability to analyse complex data to identify patterns and detect anomalies
• Assisting with ETL design and implementation projects
• Knowledge or experience in one or more of the key technologies below would be preferable:
  • Microsoft SQL Server (SQL Server Management Studio, Stored Procedure writing etc)
  • T-SQL
  • Programming languages (C#, VB, Python etc)
  • Use of Python to manipulate and import data
  •  
  • Experience of ETL/automation advantageous but not essential (SSIS/Prefect/Azure)
• A self-starter who can drive projects with minimal guidance
• Meeting stakeholders to agree system requirements
• Someone who is enthusiastic and eager to learn
• Very good command of English and excellent communication skills

Perks & Benefits:

• A fantastic work life balance
• Competitive compensation and benefits
• Exposure of working with Fortune 500 organization
• Expert guidance and nurture from global leaders
• Opportunities for career and personal advancement with our continued global growth strategy
• Industry leading training programs
• A working environment that is exciting, fun and engaging

• Planning, budgeting and forecasting
• Developing a framework and providing guidance on planning, budgeting and forecasting to various functions and businesses and ensuring adherence to corporate guidelines
• Performing financial reporting, ad-hoc business analyses and financial modelling
• Presenting recommendations to category leadership on strategic decisions and planned future initiatives
• Providing controllership to the business and building processes that augments transparency and improves controls
• Validating scenario analysis/simulations/ ‘what if’ analysis prepared by Functional Heads/ SBU Heads
• Historical trend analysis of capital and operating expenditures for budget creation and decision support
• Consolidating and monitoring annual budgets and forecasts received from various functions and SBU Heads
• Facilitating financial reviews with business group and working with category leader to ensure effective finance and cost management
• Managing financial planning and analysis, forecasting product lines using the key input levers to the business– pricing, selection and convenience
• Facilitating weekly/ monthly/ quarterly reviews (MBR, QBR) with data analysis and follow through with category leader on actionable items for improving business metrics over a period of time
• Providing commentary for budget vs. actual result variations

What you need to have:

• Qualified CA/ICWA with 3+ years of post-qualification experience
• In-depth knowledge of costing, reconciliation, planning, budgeting and forecasting
• Experience developing financial reports and metrics    

Skills

• 3 to 7 Years of experience in Full Stack Technologies-  Express, Lambda, SQL, React, Node JS, Java
• Knowledge of web framework.
• Able to create database schemes that represent and support business processes
• Having a Start-Up experience is a plus
• Having a degree from Premier Engineering Institute is a plus

KRA 

• Work collaboratively in architecture/developing/maintaining solutions Design, efficient, testable, reusable, reliable, and clean code using best software development practices
• Contribute towards the entire development life cycle of analysis, design, implementation and test
• Integration of user-facing elements with server-side logic
• Automation, including writing unit and integration tests
• Maintain high standards of quality for code technical documentation, and deliverable
• Detect, report, investigate, and fix product defects
• Stay abreast of emerging technologies/industry trends
• Ability to learn a lot quickly
• Be active in the community by participating in meetups and conferences
• Participate in brainstorming and idea generation activities.

What Makes You A Great Fit

• Ability to communicate clear timelines and the ability to over achieve them
• Fast Learner, very good interpersonal skills, positive attitude
• Ability to pick something new and learn it fast whatever way possible

Location : 

 As Grip is a company started during the Covid-19 Era we believe in working from wherever you want and meeting you virtually every now and then.  

About the compnay : Grip:

GRIP is an online fintech company aimed at providing a convenient, hassle free investment experience through investing in physical assets. The company kickstarted its journey in 2019 and was founded by Nikhil Aggarwal, who previously served as the COO of Chalo and Vice President of Morgan Stanley. He also worked for the World Bank.

The leasing industry in India remains largely unexplored and GRIP's objective is to make retail investors aware of it as an investment option. Through GRIP, one can invest in physical assets leased to corporates and earn stable monthly returns. The proposition is not as volatile as the share market and the returns are extremely healthy. GRIP focuses on the employed upper-middle class spectrum and aims to provide an effective alternative to these investors.

Why Grip :

While we offer competitive cash compensation along with ESOPs to participate in our long-term growth, the real upside is simply the challenge ahead and the awesome, friendly team by your side. And an opportunity to learn and grow at a breakneck speed as we redefine the contours of finance for Investors in India.