Business Development Executive

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

About the Company

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description

• Develop dynamic PowerPoint presentations in the given time frame in an accurate manner with quality. 

• Develop and improve external client templates, and infographic layouts in PowerPoint, Word, and Excel. 

• Format designs and transform rough slides /hand-drawn sketches into visually appealing PowerPoint Presentations. 

• Formatting presentations and business-related documents as per the Equirus brand guidelines. 

• Follow creative direction and actively participate in any given deliverable

Requirements

• 1 - 3 years of related experience, Graduate / Postgraduate 

• Microsoft Office expert level - Word, PowerPoint, Excel 

• Ability to work in a fast-paced, team-based environment with minimal supervision

The Risk team is responsible for overall risk framework and strategy for the organization. The team develops various risk models, arrives at various sector reports from a risk perspective and provides in depth analysis and recommendation around risk profiles of various clients.

In this role, the person is responsible for playing a leadership role in the Risk function to identify, assess, monitor and make timely and measured judgments on all current and potential future risks faced, in order to protect the organization’s interest, assets and reputation of the group along with growing shareholder value and profitability.

Responsibilities

• Manage risk for the retail and wholesale portfolio. Should have managed organization level Risk Policies, Credit Underwriting and Collection functions.
• Manage risk framework for the organization - including updating, establishing new risk management mechanisms, to identify, assess, monitor, measure and control a broad spectrum of risks. Ensure all policies and frameworks are kept updated and deployed to the optimum level.
• Develop continuous monitoring and improvement of the quality of the organization's credit and lending portfolio through credit policy direction and implementation.
• Possess a complete understanding the business. Evaluate, improve, and monitor the business, including assisting in reporting to the Board and Board Committees and providing leadership in the effectiveness of credit risk management controls, systems, and processes across the organization.
• Lead and mentor a team of analysts.

• Possess 7+ years of relevant experience in financial services industry in a risk role.
• Exposure to both wholesale and retail risk in a banking environment will be preferred. Some experience in a business / sales role within the banking / NBFC space will be an added advantage.
• Should have held a position of authority in terms of allocation and appropriating limits.
• Sector understanding in financial institution space and good knowledge of interpreting financial trends.
• High proficiency in Python and SQL/NoSQL.
• Experience with big data and cloud computing e.g., PySpark, data lake is a plus.
• Outstanding written, verbal and interpersonal communication skills.
• Ability to speak at various levels of an organization (CXOs to analysts).
• Have demonstrated resilience – stayed with companies and taking businesses to scale, have preferably not ‘hopped jobs. Strong organizational skills and excellent follow-through.
• Present / articulate / position an idea compellingly and ability to work in a fast-paced dynamic environment.
• Excellent communication and presentation skills.
• Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance and focus on high impact work.
• Learns continuously; Seeks out knowledge, ideas and feedback.

As a Senior UI/UX Designer, you will be responsible for envisioning, defining, and owning our Product design strategy. You’ll work with product, operations, business, and content teams to understand customer pain points, unrealized wants to drive better user experience and customer satisfaction. You’ll own design standards, and execution while leading a team of passionate product designers, conducting and facilitating research.

Responsibilities

• Plot user journeys, research plans, mocks, prototypes, documentation, and quality checks
• Work closely with product designers, and product managers in designing, and iterating on product features across web and mobile platforms.
• Conduct research, and experiments in partnership with internal and external research teams
• Drive design leadership, and design thinking within the organization
• Lead and manage a team of product designers
• Skills: Design thinking, Wireframing, Figma, Adobe Creative suite, User research

Requirements

• 2+ years of experience in UI/UX design
• Strong Analytical and Problem-solving skills
• Strong communication and Interpersonal Skills
• Proactive, self-motivated, team player
• Comfortable working in a fast-paced startup

Desired Candidate Profile

• Proficient with Objective-C,Swift,Cocoa Touch and UIKit.  
• Experience with iOS frameworks such as Core Data, Core Animation, etc. 
• Knowledge of Apple’s design principles,interface guidelines and UI/UX standards 
• Experience with performance and memory tuning with tools such as Instruments. 

• Familiarity with cloud message APIs and push notifications 
• Proficient understanding of code versioning tools such as Git and SVN 
• Experience in Payment Integration, Push Notification & Third Party Integration.  
• Experienced with Apple Approval developed and Distribution Process, AdHoc Enterprise distribution. 
• Worked on various architecture such as MVC, MVVM, Singleton, Delegate and Notification patterns. 

• Good to knowledge /experience in developing GUI for C5 voip applications. 
• Good to knowledge / on webrtc, various voip standards.