Inside Sales Representative

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Job Description

Job Title: Information Designer

Location: Chennai

Compensation: negotiable (Commensurate with experience)

Experience: 4-7 Years

Qualification: B.E/B.Tech

Key Responsibilities: 

1. Specializing in tech presentations
2. Create visually appealing and informative slides
3. Break down complicated concepts into simpler terms and use visuals to illustrate points.
4. Use storytelling techniques to keep the audience interested and involved.
5. Adjust the level of detail of the presentation to suit different audiences

Project Management

• Develop the integrated project plans to determine time frame, procedures for accomplishing projects
• Assess consolidated project plans for dependencies, gaps and continued business value
• Plan and manage project closure and/or transitions
• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables
• Conduct project reviews to recommend changes to project schedules or resource requirements
• Document and track project scope, changes, issues and risks that affect implementation
• Facilitate the daily stand-up to achieve team consensus
• Eliminate conflicts and assist in developing solutions to manage roadblocks
• Plan and manage testing cycle with customer

Customer Success

• 3-5 years experienced engineer in design; pre / post implementation tracking / successful execution on the following categories:
• Building management systems
• Security systems / cameras; sensors; beacons
• IOT implantation within campuses / buildings
• IT security systems – understanding of the way they work / get implemented
• Comfortable with client interactions and working with client’s vendors / partners

Other Areas:

• Participates periodically in client meetings or business development presentations as part of a Team to help demonstrate our capabilities. Assists with the development of marketing materials and support

Information/data. Maintains a working knowledge of business unit’s available product and service offerings.

Requirements:

Qualifications

• Bachelor's degree or above in computer science, information systems, technology, engineering are preferred.

Other disciplines are welcome to apply if you have a strong interest or sufficient knowledge in IT domains

• At least 4 years of experience in IT Project Management role and 6 years total professional experience
• Strong communication skills, well-versed in English (spoken and written) to facilitate cross border

Communications and collaborations

• Strong stakeholder management skills to communicate across various departments and levels
• Strong time management skills, detailed and results-oriented
• Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service is a plus
• Experience with agile and project management software like Jira
• Committed to the values of integrity, accountability, and customer centric

• Automate deployments of infrastructure components and repetitive tasks.
• Drive changes strictly via the infrastructure-as-code methodology.
• Promote the use of source control for all changes including application and system-level changes.
• Design & Implement self-recovering systems after failure events.
• Participate in system sizing and capacity planning of various components.
• Create and maintain technical documents such as installation/upgrade MOPs.
• Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
• Support 24x7 availability for corporate sites & tools.
• Participate in rotating on-call schedules.
• Actively involved in researching, evaluating & selecting new tools & technologies.

• Cloud computing – AWS, OCI, OpenStack
• Automation/Configuration management tools such as Terraform & Chef
• Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
• Scripting languages - Ruby, Python, Bash
• Systems administration experience – Linux (Redhat), Mac, Windows
• SCM systems - Git
• Build tools - Maven, Gradle, Ant, Make
• Networking concepts - TCP/IP, Load balancing, Firewall
• High-Availability, Redundancy & Failover concepts
• SQL scripting & queries - DML, DDL, stored procedures
• Decisive and ability to work under pressure
• Prioritizing workload and multi-tasking ability
• Excellent written and verbal communication skills

• Database systems – Postgres, Oracle, or other RDBMS
• Mac automation tools - JAMF or other
• Atlassian Datacenter products
• Project management skills

• 3+ years of hands-on experience in the field or related area
• Requires MS or BS in Computer Science or equivalent field

We are looking for a JavaScript Developer who is motivated to combine the art of design with the art of
programming. Responsibilities will include implementing visual elements and their behaviors with user
interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Responsibilities
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Work with an international team. Remote work / telecommuting is possible

Desired Skills and Experience
• Strong understanding of JavaScript, its quirks, and workarounds (our platform is pure JS)
• Solid experience (2+ years) with related Web Technologies ( HTML5, CSS3, SVG )
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Proficient understanding of CORS issues and ways to work with such issues
• Proficient understanding of social network APIs
• Good understanding of browser rendering behavior and performance
• Experience in mobile web development ( iOS / Android / Windows Mobile )
• Fluent with Linux/Unix environments
• Knowledge of PHP optional but desirable
• Writing and maintaining batch jobs to streamline processes (Shell, Perl etc.)
• Ability to set priorities and meet deadlines in a dynamic, fast paced environment
• Inclined to take ownership of tasks and to ship highly polished products with excellent attention to detail
• Responsible, self-motivated worker and team-player; excited about new technologies
• Strong verbal and written communication skills in English

• Education - BS or BA. English, Computer Science or Engineering
• Experience - 8+ years of experience in Technical Writing; developing software and hardware documentation for global customers.
• Tools
• Authoring/Editing/Publishing - MadCap Flare/MadCap Central (preferred) or experience in any one of the topic-based/DITA-based authoring tools such as Oxygen XML, XMetal, Framemaker (structured).
• Source/version control - Git/Gerrit, GitHub, or Bitbucket.
• Feature/Defect Management - Jira, Rally, or any industry-standard, agile project/defect management software.
• Collaboration and Process Management - Confluence, Wiki
• Domain - Familiarity with compute, cloud, storage, network, security, or virtualization technologies.
• Communication and writing - Excellent written and verbal communication skills in English.