Business development manager

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)

Company: OneSpider Technologies LLP

Timings: Mon–Sat, 10:00 AM – 7:00 PM

Role Overview:

We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).

Key Responsibilities:

• Handle client calls and resolve software-related queries
• Support clients with accounting, GST, and billing features
• Use AnyDesk / UltraViewer for remote troubleshooting
• Coordinate with internal teams when needed

Requirements:

• Min. 6 months of experience in customer support
• Commerce graduate preferred (B.Com or equivalent)
• Knowledge of accounting & basic GST
• Familiarity with AnyDesk / UltraViewer
• Strong problem-solving and communication skills

Why Join Us?

• Work with a leading healthcare software company
• Gain real-world experience in software and accounting support
• Friendly team and growth opportunities

Apply Now !

Job description:-

The candidate should be from industrial automation industry, preferred areas will be wireless communication, GPRS, CCTV solutions, Access control, PAGA, Security Surveillance etc.

Candidates having good connections in PSUs are welcome.

Following will be brief job responsibilities:

a. Achieve sales targets

b. Develop new customers,

c .Follow up with customers from enquiry to execution of projects/orders for various activities e.g., survey of customer site to assess feasibility of new installation, presentation of our proposal, demonstration, obtain purchase order, installation & commissioning, operation, servicing, and maintenance of wireless equipment,

d. Ensure timely realization of payments as per terms and conditions of the contracts,

e. Manage & develop existing customer base and provide after sales technical support,

f. Develop and maintain good professional relationships with key persons in client organizations.

g. Expand Customer base and Market Segment in the region.

h. Build Strategic Relationship with Partners, Vendors, System Integrators

I. Up to date knowledge about latest trends and best practices in the industry

j. Should be able create and promote Sheetal Wireless brand and Market Identity

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Initialize/Add new DASD volumes and add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets.
• Manage and Define SMS rules and ACS routines.
• Manage and Maintaining DFHSM & Catalog’s.
• Storage dataset (RMM/HSM CDS & Catalog file) reorganization.
• Experience in generating all types of storage reports, SMF and Dcollect.
• Management of DR environment for DR readiness & execution.  Performing the Disaster recovery tests
• Storage box Configuration (DASD & Tape).
• Storage box data migration (DASD to DASD and Tape to tape)
• Disaster recovery planning & implementation (Tape recovery / DASD Replication / Tape Replication/Hyperswap).  
• Disk replication setup using the CSM (Copy Services Manager) / GDPS.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 6+ Years Experience in managing DASD and tape data storage in Mainframe environment
• Storage Management related knowledge under the z/OS: including DFSMS, ISMF, NaviQuest, DFSMSHSM, DFSMSdss, DFSMSdfp, DFSMSrmm, ICF Catalog, IDCAMs, ICKDSF, VSAM and Non-VSAM Datasets (PS/PDS/PDSE/GDG)
• Practical Z/OS Operating System, TSO, ISPF, JCL, VSAM, JES2 knowledge
• Vendor Products for storage management including IBM (TACM, TAAM), CA (CA Disk, CA-allocate and CA-1), FDR products, Storage monitoring tools (Omegamon XE for storage, BMC-SRM, CA-Vantage)
• Data extraction, analysis & reporting from Dcollect/Tape Management/BVIR reports/SMF
• Working Knowledge & experience in REXX for task simplification & automation
• Replication technologies including IBM Metro Mirror, IBM Global Mirror and other IBM Multi-site replication setup.
• Disk Replication management products including CSM & GDPS.
• Expertise in Storage hardware subsystems including IBM DASD (DS8K), IBM Automated tape library and IBM Virtual tape library (TS7700/TS7720/TS7740/TS7760/TS7770)
• Configuration of DASD (carving & connecting) & Tape hardware (setting up TS7700) for mainframes
• Disk migration using TDMF, FDRPAS. Disk migration using Replication technologies
• Tape migration using products/tools such as T2T, Tape/Assist, CopyCat.  Tape Migration within TS7700 Grid to new Clusters.
• Problem solving: Recognize complex problems related to functional objectives
• Analyze situations and implement solutions, or develop new system elements, procedures or processes
• Creativity and judgment applied to developmental work on different projects within the business environment

Preferred Technical and Professional Experience

• Experience in EMC’s storage (VMAX, Powermax and DLM) and Replication (SRDF, GDDR)
• Experience in Hitachi’s storage (USPV, VSP) and replication (HUR, Shadow-Image, BCM)
• SAS experience, Mainframe Storage modernization related knowledge and skills including: Model9, TCT, CTC, ZEDC implementation
• Cyber resiliency & Security related knowledge & skills including CSM Based SafeGuarded Copy, GDPS LCP, IBM CyberVault, Pervasive Encryption

Key Responsibilities:

• Data Collection and Preparation:
• Gathering data from various sources (databases, APIs, files).
• Cleaning and preprocessing data (handling missing values, outliers, inconsistencies).
• Transforming data into a suitable format for analysis.
• Data Analysis:
• Performing exploratory data analysis (EDA) to identify patterns and trends.
• Applying statistical techniques and machine learning algorithms.
• Creating data visualizations (charts, graphs) to communicate findings.
• Model Development and Evaluation:
• Assisting in the development and training of machine learning models.
• Evaluating model performance using appropriate metrics.
• Contributing to model tuning and optimization.

Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.

Position Overview: Our platform is poised to transform the way businesses discover their perfect office space in India, and as an Inventory Manager, you will be the custodian of this transformative experience. We're seeking a meticulous and dedicated individual to curate and maintain our inventory.  Your attention to detail and proactive approach will be instrumental in creating a smooth experience for our users.

Key Responsibilities:

• Forge strong relationships with developers and landowners, acting as the primary point of contact for inventory updates and new listings.
• Update the platform with accurate and comprehensive inventory listings, including relevant details such as location, amenities, and pricing.
• Coordinate with internal teams to ensure all inventory data is up-to-date and reflects real-time availability.
• Document transaction fees and confirm them with stakeholders, ensuring transparency and clarity in all dealings.
• Collaborate closely with the tech team to implement new features and functionalities that optimize inventory visibility and accessibility.
• Act as a liaison between developers and potential tenants, addressing any inquiries or concerns promptly and professionally.
• Continuously monitor market trends and competitor activity to identify new opportunities and improve our offerings.

Qualifications:

• Bachelor's degree in business administration, or a related field.
• Prior experience in real estate, property management, or a similar role is preferred.
• Strong communication and negotiation skills, with the ability to build and maintain relationships.
• Excellent organizational abilities and attention to detail.
• Proficiency in using technology platforms for data management and analysis.
• A proactive mindset with the ability to thrive in a dynamic, fast-paced environment.

Join us in shaping the future of commercial real estate in India and be part of a dynamic team dedicated to innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!

Required Experience : 2 to 6 Years

Technical Skillsets Required :

Position: Bench Sales & Marketing ( US IT Recruitment)
Experience: 3+
Location: GOA ((Males Candidates from Goa only)
Timings: USA Eastern Time (Night Shift in India)
Job Purpose: Achieves staffing objectives by recruiting and evaluating job candidates; advising manager, Human Resource Administration

Job Duties:

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs
• Builds applicant sources by researching and contacting colleges, employment agencies, recruiters, media, and Internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport
• Determines applicant requirements by studying job description and job qualifications
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites
• Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements
• Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours
• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications
• Manages new employee relocation by determining new employee requirements, negotiating with movers; arranging temporary housing, providing community introductions
• Improves organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, emphasizing benefits and perks
• Manages on boarding program by conducting orientations, coaching, advising managers on training and coaching
• Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, conducting training
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
• Accomplishes human resources and organization mission by completing related results as needed
• USA experience compulsory

Skills: Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Results Driven, Professionalism

Essential:

• 3 years experience in IT Recruitment with excellent communication skills. 
• Knowledge of visa classification Terms, Rules & Policies H1B, OPT, Stem OPT, H4 EAD,TN Visa.Dice, Monster, Indeed & social media Platforms.
• The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.