WINIT

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

—

Job Title: AI/ML Intern

Location: Hyderabad (On-site)

Internship Duration: 1 year

Experience Required: Basic knowledge with some hands-on project experience (0–1 year preferred)

Terms and Conditions:

• Stipend: ₹10,000 per month (subject to revision based on performance)
• Bond: 1 year of bond with SSC certificate submission

Role Overview:

We are looking for a passionate AI/ML Intern to join our growing team at WINIT. As an intern, you will work on real-world AI/ML projects that support the development of an intelligent Sales Supervisor Agent system. This is an exciting opportunity to apply your machine learning skills in sales performance analytics, pattern recognition, and recommendation systems.

Key Responsibilities:

1. AI/ML, Computer Vision & Gen AI Development Support:

• Assist in designing machine learning models for detecting sales trends and behavior patterns
• Support the development of recommendation engines for sales strategy optimization
• Work on computer vision tasks such as product identification, object detection, and image analysis using OpenCV or deep learning models
• Contribute to Generative AI use cases like content generation, sales pitch automation, data summarization, and LLM-based applications
• Help build and refine real-time dashboards for sales performance tracking
• Support integration of APIs for model deployment and system communication

2. Programming and Tools:

• Write clean Python code for ML model development
• Gain hands-on exposure to frameworks like PyTorch or TensorFlow
• Support backend development tasks using FastAPI or Flask
• Collaborate using Git for version control

3. Foundational AI/ML Understanding:

• Learn and explore concepts of LLMs, Transformers, and RAG
• Apply basic NLP techniques in project use cases
• Understand the ML workflow, from data preprocessing to deployment

4. Data Analysis & Handling:

• Work with SQL and Python libraries like Pandas/NumPy for data analysis
• Support data cleaning, transformation, and visualization

Preferred (Good to Have):

• Mini-projects or coursework in ML, computer vision, or AI
• Exposure to time series forecasting
• Awareness of vector databases (Faiss, Pinecone)
• Experience using RESTful APIs
• Familiarity with cloud platforms (AWS, Azure)
• Interest in developer tools like Cursor_AI, Codegiant, Vercel

Eligibility:

• Pursuing or recently completed B.Tech/B.E. in Computer Science, Data Science, or a related field
• Academic grounding in AI/ML fundamentals

What We’re Looking For:

• Curiosity and willingness to learn
• Problem-solving mindset
• Strong communication and collaboration skills

About WINIT:

WINIT is a pioneer in mobile Sales Force Automation (mSFA) with over 25 years of experience. We serve more than 600 global enterprises, helping them enhance efficiency, streamline logistics, and leverage AI/ML to optimize sales operations. With a commitment to innovation and global support, WINIT continues to lead digital transformation in sales.

Job Description: Marketing Specialist

Position: Marketing Specialist

Company: WINIT

Location: Hyderabad

Department: Marketing

Overview:

We are looking for a talented and results-driven Marketing Specialist to join our dynamic team. The ideal candidate will be a creative thinker with a deep understanding of digital marketing channels and strategies, with the ability to execute and analyze campaigns for various platforms.

Key Responsibilities:

• Social Media Management & Strategy:
• Manage and update the company’s LinkedIn and other social media handles (Facebook, Instagram, Twitter, etc.) to build a strong online presence.
• Develop and execute social media strategies that increase engagement, followers, and brand awareness.
• Track and analyze performance metrics on social platforms, optimizing content and posting strategies to boost reach and interaction.
• Brochure & Content Creation:
• Design and create visually appealing and informative brochures, flyers, and other marketing materials for digital and print purposes.
• Work collaboratively with the creative team to ensure consistent branding and messaging across all marketing collateral.
• Create engaging content (blogs, articles, graphics, videos) that aligns with company goals and target audience needs.
• Website Optimization and Updation:
• Regularly update and maintain the company website, ensuring all content is fresh, relevant, and optimized for SEO.
• Analyze website performance, troubleshoot issues, and suggest improvements to enhance user experience and increase conversion rates.
• Ensure the website is mobile-optimized and aligned with current trends in design and user behavior.
• SEO Management:
• Perform on-page and off-page SEO to increase website visibility and ranking in search engines.
• Conduct keyword research and implement SEO strategies for content, ensuring maximum exposure and organic reach.
• Track, analyze, and report on SEO performance metrics to identify areas for improvement.
• Social Media Growth (LinkedIn):
• Focus on growing and increasing the number of followers and engagement on the company's LinkedIn page.
• Regularly update the LinkedIn profile with relevant company news, case studies, and posts to establish thought leadership in the industry.
• Paid Campaigns & Advertising:
• Plan, create, and manage paid digital campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.).
• Continuously optimize campaigns based on performance data to maximize ROI and achieve marketing objectives.
• Email Marketing:
• Design and send email newsletters and marketing campaigns to clients, prospects, and partners.
• Manage subscriber lists, analyze open and click-through rates, and fine-tune email marketing strategies.
• Analytics & Reporting:
• Regularly monitor and report on the performance of digital marketing efforts (website traffic, social media engagement, ad campaigns, etc.).
• Use insights to recommend improvements and optimize future campaigns.
• Collaboration & Communication:
• Work closely with other departments, including sales and product teams, to ensure that digital marketing strategies align with company objectives.
• Stay up-to-date with industry trends and best practices to continuously bring new ideas to the table.

Qualifications and Skills:

• Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
• 2-3 years of experience in digital marketing, with a strong emphasis on social media management, SEO, and content creation.
• Expertise in using social media platforms (especially LinkedIn), social media management tools, and content creation software.
• Proficiency in SEO best practices and analytics tools (Google Analytics, SEMrush, Ahrefs, etc.).
• Experience with website CMS (WordPress, Shopify, etc.) and basic HTML knowledge is a plus.
• Strong design skills with experience in tools such as Adobe Creative Suite (Photoshop, Illustrator) or Canva for creating marketing collateral.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.

Preferred Skills:

• Experience with Google Ads, LinkedIn Ads, and Facebook Ads.
• Strong understanding of content marketing strategies.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Creative thinker with a keen eye for detail and design.

About our company:

We are an mSFA technology company that has evolved from the industry expertise we have gained over 25+ years. With over 600 success stories in mobility, digitization, and consultation, we are today the leaders in mSFA, with over 75+ Enterprises trusting WINIT mSFA across the globe.

Our state-of-the-art support center provides 24x7 support to our customers worldwide. We continuously strive to help organizations improve their efficiency, effectiveness, market cap, brand recognition, distribution and logistics, regulatory and planogram compliance, and many more through our cutting-edge WINIT mSFA application.

We are committed to enabling our customers to be autonomous with our continuous R&D and improvement in WINIT mSFA. Our application provides customers with machine learning capability so that they can innovate, attain sustainable growth, and become more resilient.

At WINIT, we value diversity, personal and professional growth, and celebrate our global team of passionate individuals who are continuously innovating our technology to help companies tackle real-world problems head-on.

Experience: 2+ Years

Company: WINIT

Location: Hyderabad

Employment Type: Full-Time

Powered by: Cursor AI – Enhancing developer productivity through AI-assisted coding and automation tools.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core and C#.
• Leverage AI technologies, including tools like Cursor AI, to enhance functionality, improve code quality, and automate development processes.
• Build and integrate RESTful APIs and web services.
• Optimize SQL queries for efficient data management.
• Collaborate within teams to define and deliver new features.
• Ensure UI/UX feasibility and improve user experience.
• Write clean, scalable code and troubleshoot performance issues.
• Participate in the full product lifecycle and utilize version control systems (Git, SVN).

Required Skills & Qualifications:

• 2+ years experience with .NET Core, C#, and SQL.
• Proficient in JavaScript, HTML5, CSS3, and Angular/Blazor.
• Strong problem-solving skills and independent work ethic.
• Experience in product companies, ideally with startups or small enterprises.
• Passion for development with an interest in AI-driven solutions and developer tools like Cursor AI.
• Excellent communication skills and a strong team player.

Preferred Skills:

• Experience with cloud platforms (AWS, Azure), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Familiar with unit testing (NUnit, MSTest) and Agile methodologies.
• Experience with microservices architecture and security best practices.

What We Offer:

• A dynamic, collaborative work environment with growth opportunities.
• Competitive salary and flexible working hours.
• Exposure to cutting-edge technologies, including AI and Cursor AI-enabled development workflows.

About Our Company:

We are an mSFA technology company that has evolved from the industry expertise we have gained over 25+ years. With over 600 success stories in mobility, digitization, and consultation, we are today the leaders in mSFA, with over 75+ Enterprises trusting WINIT mSFA across the globe.

Our state-of-the-art support center provides 24x7 support to our customers worldwide. We continuously strive to help organizations improve their efficiency, effectiveness, market cap, brand recognition, distribution and logistics, regulatory and planogram compliance, and many more through our cutting-edge WINIT mSFA application.

We are committed to enabling our customers to be autonomous with our continuous R&D and improvement in WINIT mSFA. Our application provides customers with machine learning capability so that they can innovate, attain sustainable growth, and become more resilient.

At WINIT, we value diversity, personal and professional growth, and celebrate our global team of passionate individuals who are continuously innovating our technology to help companies tackle real-world problems head-on.

Company Name: WINIT (www.winitsoftware.com)

Role: Full Stack Developer (AI-Enabled Development)

Qualification: Any Graduate

Experience: 1+ years

Location: Hyderabad

Note: Candidate must have a GitHub account

Job Summary

WINIT is looking for a talented and innovative Full Stack Developer with expertise in React Native, React.js, and backend technologies. The ideal candidate will embrace AI-enabled development practices, leveraging modern tools to accelerate coding, debugging, testing, and UI/UX design.

You’ll play a key role in building next-generation web and mobile applications, integrating cloud services, and improving system scalability and performance.

Key Responsibilities

• Develop and maintain responsive web applications using React.js
• Build cross-platform mobile apps using React Native
• Design scalable backend systems using Node.js, Express.js, and related technologies
• Integrate RESTful APIs, third-party services, and cloud platforms
• Optimize performance across frontend and backend components
• Leverage AI tools to enhance code quality, reduce development time, and improve user experience
• Collaborate with product managers, UI/UX designers, and QA teams
• Participate in code reviews and contribute to technical documentation

Tech Stack & Tools

Frontend: React.js, React Native, Redux, JavaScript, TypeScript, HTML5, CSS3

Backend: Node.js, Express.js, REST APIs, Firebase Functions

Databases: MongoDB, PostgreSQL, Firebase Firestore

CI/CD & PM Tools: GitHub Actions, Trello, Jira, Notion

AI Tools & Utilities

• GitHub Copilot / Amazon CodeWhisperer – AI-assisted pair programming
• Cursor AI / Gemini / Copilot / Claude code – Code assistance, debugging, documentation

Requirements

• 2+ years of hands-on experience in full stack development
• Proficiency in React Native, React.js, and Node.js
• Strong grasp of frontend and backend development principles
• Experience with cloud deployment and app publishing
• Familiarity with Git workflows, APIs, and databases
• Excellent debugging, problem-solving, and communication skills
• Ability to manage tasks independently and deliver on deadlines

Preferred (Not Mandatory)

• Experience with GraphQL, TypeScript, or Next.js
• Familiarity with Agile/Scrum methodology
• Exposure to AI/ML or LLM (Large Language Model) integration

About WINIT

WINIT is a leading mobile Sales Force Automation (mSFA) company with over 25 years of industry expertise. Our solution powers 75+ enterprise clients globally, enabling them to enhance efficiency, distribution, compliance, and decision-making.

We’re dedicated to continuous R&D, incorporating machine learning and AI into our solutions to help customers innovate and grow sustainably. With a global support network and deep domain knowledge, WINIT empowers FMCG and other enterprises to transform operations with intelligent automation.

At WINIT, we value innovation, inclusivity, and professional growth—join us in building the future of mobile-first enterprise software.