Sales Development Representative

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

We are looking for a highly creative and experienced Copywriter to join our dynamic marketing team.

Key Responsibilities-

• Write and edit website content, including landing pages, blog posts, product descriptions and social media posts.
• Conduct keyword research and apply SEO best practices to optimize content for search engines.
• Collaborate with marketing team to develop content strategies and brainstorm new ideas.
• Research industry trends and competitors to ensure content is current and marketable.
• Proofread and edit content for grammar, spelling and clarity.
• Ensure all content meets brand guidelines and is consistent in style and tone.
• Track and analyze website metrics to evaluate content performance.

Requirements-

• Minimum 5 years of experience in Copywriting.
• Excellent communication in English.
• Must be comfortable with location ( Sabhapur)
• Graduation is must.
• Salary - Up to 35k

• Must have relevant experience of 3/7 years in working with Shopify and Shopify Plus stores
• Strong hands to Install & Customize new Shopify
• Basic experience in writing Ruby scripts to runpromotions
• Experience in integrating external API’s
• Proficiency in 3^rdparty integration like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
• Experience in Implementing Shopify Ajax API, Admin APIs and configuring third partyapps
• Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3
• Good knowledge of front-end development and liquid programming language
• Knowledge in other E-Commerce platforms like Magento, woo-commerce, Big-commercewill be 
• Hands on Experience with OOP PHP (2+years)
• Familiarity with GIT
• Understanding of building custom, private and embeddedapps
• Demonstrated ability to adapt and work with team members of various experience levels
• Ability to work with minimal direction with a focus on customer satisfaction
• Communication should be excellent.

1. IT recruiters work on attracting may applicants passively, or may actively reach out to prospective employees individually (through networking social media sites such as LinkedIn
2. Helping companies hire people for open IT positions. As a recruiter, you'll seek out candidates who have the specific skills an employee wants, such as programming skills or technical expertise.
3. Decent Knowledge on IT skills.
4. Should have good communication skills.
5. Hiring technical candidates for Technical role.
6. Screening and short listing the profile.
7. Should have the ability to deliver results under pressure.
8. Taking decision very proactively.
9. Passionate in exploring the opportunities into International Arena.
10. Working in very aggressive style.
11. Excellent Team skills Down to Earth attitude

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.

JD : Medical Representative Sales

Role:

1. Tie up with Pharmacies for execution of customer orders received through Anahad App

2. Get company agreement signed by pharmacies in specified timelines.

3. Train Pharmacies on the process for receiving , processing and execution of Anahad App orders

4. Coordinate with call centre team for resolving execution issues of partner pharmacies

5. Manage payment settlement with partner pharmacies

6. Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.

Candidate Profile:

1. Must have atleast two years experience as sales executive in a reputed Pharma company, preferably Over the counter (OTC) or consumer division.

2. Must have worked in the same geography/City for atleast one year

3. Must have good rapport with the Pharmacies and top Distributors in the city

4. Must have own two wheeler for better mobility to be used for company field work.

5. Must have good working knowledge of the terms and conditions of the Pharma Distribution channel prevailing in the city like discount offered by distributors to pharmacies, payment terms, discount offered by pharmacies to customers, etc.

Location : Mumbai

About

Our client is a platform of digital-first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.

The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and wellbeing. 

Requirement

• We are looking for an Android developer responsible for the development and maintenance of existing applications along with continuous integration of new features, who can take the ownership and work independently.
• At least 2 years of experience with MVVM architecture
• 5-8 years of experience with Android development
• Extensive experience of 3rd party integration
• Good knowledge of Java and Kotlin
• Good Logical ability
• Notification and Payment Gateway experience
• Adaptation to new technologies
• Able to design dynamic complex U
• Experience building custom SDK
• Experience with Multi Module Application

Responsibilities

• Integrate the design into high-quality code.
• Ensure the performance, quality, and responsiveness of an application.
• Identify and correct bottlenecks and fix bugs.
• Work alongside other developers working on a different platform for the Application. Therefore, commitment to collaborative problem solving, design implementation, and creating a quality product is essential.

Soft Skills :

• Positive attitude
• Good analytical skills
• Hungry for growth
• Problem-solving