Inside sales Specialist

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Job Brief

We are currently hiring a Video Editor to join our team who will be responsible for creating multimedia presentations using computer software. Their duties include splitting or combining video clips, adding appropriate sounds or graphics and delivering the finished product.

Main Responsibilities of a Video Editor

• Performing the full range of editing works from splicing, to sound balancing, to colour correction and colour grading.
• Review the script to better understand the video production requirements
• Editing raw footage content and cutting video sequences to ensure that concepts are translated effectively
• Review all edited tapes to identify any issues and changes as required
• Organizing and managing all audio and video assets to ensure a smooth workflow

Key Requirements

• You have solid prior experience are a video editor or videographer
• You have strong expertise in editing software such as Premiere Pro, After Effect, Photoshop and Final Cut Pro
• You possess good colour grading sense and skills and are able to tell a story through editing
• You can perform simple 2D animation, Motion graphics and VFX
• You are organized and with high attention to detail
• You can deliver high-quality work while meeting tight deadlines

As a Area Manager, you will be responsible for facilitating hiring, induction, training and coaching of sales team and distributor.

• Continuously engaging/enhancing capability of the team through personal intervention
• Developing reporting mechanism for sales staff
• Managing regular review, system and processes with frontline sales staff and distributors
• Contributing towards achieving penetration and share objective
• Influencing distributors to carry stock and adhering to route plans that ensure implementation of trade and consumer promotional plan
• Ensuring adequate daily stock replenishment to meet weekly, monthly and quarterly targets through accurate forecasting
• Utilizing market intelligence to build quality retailers data base to launch focus sales drives
• Ensuring to achieve width and depth of distribution norms for company products through sales staff and distributors
• Overall value/volume target achievement in assigned territory

Desired Candidate Profile

• Excellent verbal and written communication skills
• Good coordination skills
• Prior experience in managing a team    

• Creating detailed and well-structured test plans and test cases
• Writing manual test cases for the application against the requirements
• Handling the testing project independently
• Developing and applying testing processes for new and existing products to meet client needs
• Performing thorough regression testing when bugs are resolved
• Troubleshooting quality issues and modifying test procedures
• Verifying test result and logging defect in the tool

Desired Candidate Profile

• Bachelor's degree in Computer Science or related technical discipline
• Must have 2- 4 years of manual testing experience in Embedded Systems
• 3-6 years Embedded QA engineering experience
• Expertise in Functional and System Testing
• Experience in communication protocols such as SPI, I2C etc
• Experience in handling the LAB equipments for the embedded devices
• Strong hands-on in embedded product testing
• Knowledge of Audio Testing is an added advantage
• Strong knowledge of software QA methodologies, tools and processes
• Strong written and oral communication skills
• Problem solving and analytical skills
• Self-motivation with the ability to drive features to delivery
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. Is wholly owned subsidiary of US based startup Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as large businesses in India. Our state-of-the-art OCR + Machine Learning technology allows customers to simply take photo and our software does the rest of the heavy lifting. Our strategy for Small and Medium businesses is realized through freely available mobile app. We also work for automation of Accounts Payable for large corporations through our channel partners in India. 

Full Stack JavaScript Developer Position 

We are looking for an expert Full Stack JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial. 

Position 

• Full time employment  

Key Responsibilities  

• Front end UI/UX technologies such as tailwinds, vuex router and similar
• Developing user-facing applications using NodeJS (HapiJS, ExpressJS ), Vue.js 
• Building modular and reusable components and libraries 
• Optimizing your application for performance 
• Implementing automated testing integrated into development and maintenance workflows 
• Staying up to date with all recent developments in the JavaScript
• Keeping an eye on security updates and issues reported and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills   

• Highly proficient with the JavaScript language and its modern ES6+ syntax and features 
• Highly proficient with backend frameworks like HapiJS, ExpressJS  
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM 
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and NuxtJS 
• Good understanding of HTML5 and CSS3
• Understanding of server-side rendering and its benefits and use cases 
• Knowledge of functional programming and object-oriented programming paradigms 
• Ability to write efficient, secure, well-documented, and clean JavaScript code 
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha 
• Proficiency with modern development tools, like BitBucket, Babel, Webpack, and Git 
• Working knowledge of one or more of the following: NodeJS, Angular, ReactJS 
• Experience with both consuming and designing RESTful APIs 
• Relevant technical certifications a plus. 
   

Qualifications 

• Bachelor's Degree and/or equivalent Computer Science course 
• 2-4 years programming experience 
• Demonstrable track record of projects, applications 
• Strong written and verbal communication skills

Role Description of Senior Software Engineer (.Net) – Full Stack

Your role would primarily be to strengthen our product by building and adding new product and improving the existing product features on the platform to improve existing offerings like

1. AI enabled remote proctoring and video-based Virtual Examination Solutions
2. Coding Skills Evaluation Solution for 15+ programming languages
3. Interview Product Like AonLive for corporates to virtually interview candidates.
4. CoCubes Assessment to assess candidates and apply for Jobs

The position will be based out of Gurgaon.

Primary Responsibilities

• .Net programming to build a world class product which is scalable and secure (model to be used by millions of users)
• Responsible for designing and appropriately structuring of code, developing modules, testing and productionalizing the modules with minimal handholding.
• Own the delivery of modules with minimal supervision and ensure delivery as per release plan
• Deliver product releases in rapid iterations; manage risks, dependencies, quality issues, delivery and integration timelines
• Contribute individually as well as manage a small team of junior resources
• Ensure compliance with guidelines, framework and best practices of the organization
• Work with global team and global products

Experience

• 3-6 years of strong experience in C#, Asp.Net/MVC/Razor Pages, SQL, Java Script, Jquery/Angular JS and HTML
  • Strong programming and web development expertise in ASP.Net
  • Experienced in handling end to end modules / client delivery independently
  • Should have managed junior team members

Desired Qualifications / Traits

• Good business acumen and analytical / problem solving abilities (including eye for detail)
  • Self driven, persistent, action oriented and goal driven
  • Integrity and professionalism in work

We Strongly Believe in

• Work Life Balance – Maintain a healthy balance between your work and personal life.
• Open Culture– We encourage open communication and feedback. Every one is easily approachable. No closed work cubicle in the office.
• Empowerment–Employees are given certain degree of autonomy and responsibility for decision making.
• Fun at Work – We believe fun and work go hand in hand. Parties and celebrating various occasions are integral part of the culture.
• Learning & Development–Through periodic AON training programs, focus is to keep improving employee’s technical and business skill.

Compensation
Compensation is best in the industry depending on experience and skills.

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.