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Helperji Manpower Services Hub Private Limited's logo

Sales Executive

Sheelu Yadav's profile picture
Posted by Sheelu Yadav
1 - 2 yrs
₹2.4L - ₹3.6L / yr
Noida
Skills
Inside Sales
Sales

Should have knowledge in supplements and protein. A Retail Sales Associate assists customers by providing product information, processing transactions, and ensuring a positive shopping experience. They are responsible for maintaining a clean and organized sales floor, restocking shelves, and assisting with inventory. Additionally, they may handle customer inquiries, process returns, and promote sales through engagement. 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Helperji Manpower Services Hub Private Limited

Founded :
2023
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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● Answering client questions about credit terms, products, prices, and availability.


WILL YOU NEED TO SUCCEED?

● Bachelor’s degree in business or management

● Successful track record in B2B sales and negotiation

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● Excellent verbal and written communication skills

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📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.


You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

  • 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
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  • Maintain communication with drivers for real-time updates.
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  • 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
  • Contact drivers/carriers every 2–3 hours for status updates.
  • Provide clients with real-time visibility of their shipments.
  • Identify exceptions (delays, route changes, breakdowns) and escalate promptly.


  • 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
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  • Build and maintain strong relationships with carriers and owner-operators.
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  • Maintain a carrier database for recurring business.


  • 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
  • Support US brokers with ACE (Automated Commercial Environment) entries.
  • Support Canadian brokers with ACI (Advance Commercial Information) filings.
  • Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
  • Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.


  • 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
  • Manage bookings, container tracking, and export/import paperwork.
  • Ensure smooth coordination between first-mile, main leg, and last-mile partners.
  • Handle exceptions such as rollovers, customs delays, and port congestion.


  • 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
  • Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
  • Resolve escalations (missed pickup, damage, misrouted cargo).
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  • Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
  • Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
  • Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
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  • Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
  • Issue Resolution TAT: 90% of escalations resolved within 1 business day.


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  • Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
  • Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
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  • Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
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When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.


We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.


We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.


The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.


For latest news and updates please visit us at www.quantela.com


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The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise


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  • Experience with Terraform, Cloud Formation or other infrastructure as code tools.
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Bachelors/Masters degree in Computer Science or Computer Applications

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  • Experience in working with Agile software methodologies (XP, Scrum, Kanban), TDD and Continuous Integration (CI/CD).
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About VIMANA

We build products and platforms for the Industrial Internet of Things. Our technology is being used around the world in mission-critical applications - from improving the performance of manufacturing plants, to making electric vehicles safer and more efficient, to making industrial equipment smarter.

Please visit https://govimana.com/ to learn more about what we do.

Why Explore a Career at VIMANA
  • We recognize that our dedicated team members make us successful and we offer competitive salaries.
  • We are a workplace that values work-life balance, provides flexible working hours, and full time remote work options.
  • You will be part of a team that is highly motivated to learn and work on cutting edge technologies, tools, and development practices.
  • Bon Appetit! Enjoy catered breakfasts, lunches and free snacks!

VIMANA Interview Process
We usually target to complete all the interviews in a week's time and would provide prompt feedback to the candidate. As of now, all the interviews are conducted online due to covid situation.

1.Telephonic screening (30 Min )

A 30 minute telephonic interview to understand and evaluate the candidate's fit with the job role and the company.
Clarify any queries regarding the job/company.
Give an overview about further interview rounds

2. Technical Rounds

This would be deep technical round to evaluate the candidate's technical capability pertaining to the job role.

3. HR Round

Candidate's team and cultural fit will be evaluated during this round

We would proceed with releasing the offer if the candidate clears all the above rounds.

Note: In certain cases, we might schedule additional rounds if needed before releasing the offer.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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