Business Development Executive (Freshers)

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Role: Junior Flight Control Engineer

Experience : 0.6 to 2 Years

Job Location: Hyderabad

Position: Permanent

Mandatory Skills: Aeromodelling, Avionics assembly

Notice Period: Immediate Joiners to 20 Days

Responsibilities:

• Work with cross-functional teams (airframe, avionics, propulsion) to ensure seamless integration of flight control systems into UAV platforms
• Support the integration of sensors (IMUs, GPS, airspeed, etc.) into flight control systems
• Perform the sensors integration, troubleshooting and calibration
• Perform the Avionics assembly for Multi-copters and Fixed-wing systems
• Support integration and troubleshooting of communication and power systems as they relate to flight control
• Develop and tune control system parameters to ensure stability and performance during various flight phases
• Analyze Post flight test data and assist with troubleshooting control system issues.
• Create and maintain detailed documentation for flight control system testing, and performance evaluation

Qualification:

• Bachelor's degree in aerospace engineering or a related field
• Basic knowledge of flight dynamics
• Familiarity with UAV systems, flight control hardware, and software (e.g., Pixhawk Boards, ArduPilot, PX4 or similar platforms) is a plus.
• Understanding of sensor integration and calibration techniques.
• Fresher with the mindset of interest to learn and full involvement is most preferable

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 1-2 years in Java development.

1. Hands on experience in designing and developing applications using Java EE platforms and at least 1-2 years’ experience on the same.
2. Should have excellent in-depth knowledge on Core Java
3. Experience in multi-threaded server-side Java programming
4. Working knowledge on web services.
5. Working knowledge on hibernate and springs framework.
6. Added advantage if worked in any of the BPM tools
7. Should have worked in SDLC environment.
8. Good communication skills.
9. Experience in working effectively within a team.

Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.

Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).

The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.

As a HR/ Personnel Manager, you will be managing the entire life cycle of all the employees starting from recruiting till the exit interview.

What you need to do:

• Managing the recruitment process by understanding the requirements, sourcing, screening, assessing and hiring the right candidates with the right skills at the right time
• Managing the payroll of the company by adhering to the various laws and regulations and thus ensuring that all the employees are paid their salaries on-time
• Preparing, maintaining and updating various policies, practices and processes followed within the organization
• Undertaking all the tasks involved in employees’ performance management
• Ensuring compliance of various HR activities with various rules, laws and regulations
• Ensuring smooth communication of changes, new developments, improvements etc., to internal employees as well as external stakeholders
• Delivering and improving the current training content to help employees gain more knowledge and expertise
• Supporting the managers with the performance review process of the employees
• Maintaining and updating confidential human resource records
• Analyzing data and observations across the organization, highlighting trends and recommending solutions accordingly

• Graduation is a must
• Relevant experience working as a HR
• Willingness to work 6 days a week
• Excellent communication skills
• Good time management and problem-solving skills
• Ability to multitask and maintain confidentiality

• Support existing code of PHP webserver
• Proficient in PHP, JavaScript, jQuery, HTML, and MySQL
• Hands-on any PHP-based framework/CMS like Laravel, CakePHP, Zend, CodeIgnitor, Yii.
• Must write efficient code with documentation.
• Any Database: MySQL, MongoDB, NoSQL DBs, postgresql.
• Has experience debugging code.
• Analysis of current DB structure and change table structures as and when required
• Implementation of visual representation of DB data in the form of charts and graphs
• The eventual implementation of a new UI theme with customizations such as drop-down menu data, as well as linking the UI theme front-end with the back-end MySQL
• Implementation of new PHP web services for functions such as analytics, and new modules to existing services
• Ensure cross-platform compatibility of information retrieved from web services on
• Android and iOS platforms, in terms of Push Notifications, platform-specific issues, etc.
• Implementation of SSL security to all web services, logins, and API calls
• Familiar with XMPP would be a plus point.