
Job Title: Customer Relationship Executive
Company: ICICI Lombard
Industry: Insurance
Location: Navi Mumbai
Experience Level: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.
Role Overview:
We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.
Key Responsibilities:
Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.
Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.
Guide customers through insurance products, processes, and renewals.
Record all customer interactions in CRM tools and ensure data accuracy.
Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.
Educate customers about policy benefits, changes, and coverage options.
Meet customer satisfaction goals and service-level targets.
Required Skills and Qualifications:
-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).
-Excellent verbal and written communication skills.
-Ability to build rapport and trust with customers.
-Customer-first mentality with strong problem-solving skills.
-Comfortable with CRM systems and MS Office tools.
Preferred Skills:
-Knowledge of general insurance products.
-Fluency in English, Hindi, and/or regional languages.
-Previous experience working in a call centre, front office, or customer-facing role.
Why Work with ICICI Lombard?
Competitive compensation with performance-based incentives.
Training programs and personal skill development.
Friendly workplace with growth opportunities.
Exposure to a wide range of insurance products and customer scenarios.
Strong organizational brand and career advancement potential.
Work Location:
12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

About Talentfoxhr
About
Company social profiles
Similar jobs

● Be an active contributor to the team to plan, design and build solutions.
● Work closely with founders to decide the direction of the product.
● You will collaborate closely with other engineers of the team and lend your help in
your areas of expertise.
● Implement UI for our web app.
● Build microservices to support new functionality.
● Bind our front and back end services together.
● Deliver maintainable and high-quality code
● Work in an environment that supports your individual growth
● Ensure that our customer’s experience is the very best it can be. You might have to
interact with the dev team of our initial clients.
Who you are
● You are intensely curious and passionate about the prospect of diving deep in multiple
technologies, platforms, and problem spaces, even if they are currently unfamiliar
● You embrace uncertainty. Our space is a rapidly growing one and specifications are
continuously changing.
● You are experienced with modern React/TypeScript/CSS/HTML coding, testing,
debugging and automation techniques
● You care about the user experience and know how to build user-friendly web
applications
● You have experience with continuous delivery. Experience with AWS is a bonus
● You have a working understanding of object oriented and functional programming
paradigms
● You care about web technologies, exploring data, and software design (and video
calls!)
● You have excellent analytical and problem-solving skills, and can communicate your
ideas
● Experience with WebRTC, iOS, Android, or C++ development is a bonus
● A degree in Computer Science or a similar area are bonuses

Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled Frontend Developer to join our global automotive team. As Frontend Developer, you will be responsible for implementing features for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Frontend Development: Develop and maintain web applications using AngularJS, Angular 2+, Typescript, AG-Grid, ExtJS.
NodeJS + Express development .
UI/UX Implementation.
Testing & Code Quality: Write and execute unit tests using the Karma framework, ensuring robust and maintainable code.
Requirements:
Technical expertise: Strong proficiency in AngularJS (Version 1) & Angular (latest Version).
Experience with Websocket technology.
Ideally familiar with NgRx, AG Grid, SVG Rendering.
Experience with Docker.
Strong analytical, communication, and organizational abilities. Easy to work with.
Familiarity with Node.js, Express.js.
Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
AngularJS, Angular (latest Version), Typescript, AG-Grid, ExtJS, Node.js, Express.js, NgRx, SVG Rendering, Docker
1. Provide inspired leadership for the organization
2. Make important policy, planning, and strategy decisions
3. Develop, implement, and review operational policies and procedures
4. Assist the HR department with recruiting when necessary
5. Help promote a company culture that encourages top performance and high morale
6. Oversee budgeting, reporting, planning, and auditing
7. Work with senior stakeholders
8. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
9. Work with the board of directors to determine values and mission, and plan for short and long-term goals
10. Identify and address problems and opportunities for the company
11. Build alliances and partnerships with other organizations
12. Support worker communication with the management team
Greetings! We are looking for Product Manager for our Data modernization product. We need a resource with good knowledge on Big Data/DWH. should have strong Stakeholders management and Presentation skills

We are seeking a highly experienced and skilled React/Next.js developer to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using React and Next.js, as well as a strong understanding of front-end development.
Responsibilities:
- Develop and maintain web applications using React and Next.js
- Write clean, maintainable, and efficient code
- Collaborate with the design team to implement visually appealing and user-friendly interfaces
- Work with the back-end team to integrate with APIs and other server-side functionality
- Troubleshoot and debug issues as they arise
- Write and maintain comprehensive documentation
Requirements:
- Experience with Tailwind CSS to create custom, responsive user interfaces
- Experience with CSS-in-JS libraries
- Experience with Git, npm, and webpack
- Familiarity with RESTful APIs and GraphQL
- Strong debugging and troubleshooting skills
- Ability to work well in a team environment and communicate effectively with other developers and designers.
Preferred:
- Experience optimizing performance and scalability of web applications
- Familiarity with testing frameworks such as Jest
- Experience with deploying and maintaining web applications
- Experience with TypeScript
- Familiarity with other JavaScript libraries and frameworks such as Redux, GraphQL, and Apollo, react-query
About the role: Paytm Transit business deals in products related to commuting viz NCMC / Transit card, QR Ticketing, Smart card recharge etc.
- Achieving targets for key performance metrics viz user acquisition, retention and business revenue goals.
- Increase productivity of team by continuous training, review and supervision.
- Ensuring the team follows best in class sales tools and processes laid out by the business.
- Recruiting, retention and maintaining pipeline of field sales force.
- Build penetration in market by creating a strong network of reseller / influencers
- Provide ground feedback that would open up avenues for increasing business.
Expectations/ Requirements
- 3+ years of Direct sales / business development experience.
- Managed a team of Front line sales persons for at least 1 year.
- Working knowledge of MS Office.
- Worked on any Sales force app.
- Educational Qualification – Graduate & above.
- Good communication skills and proficiency in regional language of the geography where this position is based.
- Have exposure in cold calling.
Superpowers/ Skills that will help you succeed in this role
High level of drive, initiative and self-motivation
● Ability to take internal and external stakeholders along
● Understanding of Distribution set up and ability to build the business
● Strong people management exposure
● Love for simplifying
● Growth Mindset
● Willingness to experiment and improve continuously
Why join us
A collaborative output driven program that brings cohesiveness across businesses
through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedbacks from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
- Perform data entry and research in various systems and tracking tools.
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
- Assess and resolve non-standard and standard issues or problems.
- Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
- UNIX / LINUX - 2 to 5 years’ experience
- DB design - 2 to 5 years’ experience.
- Team Lead - 2 to 5 years’ experience managing a team size of 8 - 12 persons.
- Overall experience in managing platforms across web & mobile developments, ability to conduct scrum meets, allocate & monitor work.
- The candidate should have an overall experience of 7 to 10 years, with a combination of the above.
- Strong team management skills, ability to drive the team & meet the deliveries.



