
Customer Relationship Executive
Job Title: Customer Relationship Executive
Company: ICICI Lombard
Industry: Insurance
Location: Navi Mumbai
Experience Level: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.
Role Overview:
We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.
Key Responsibilities:
Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.
Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.
Guide customers through insurance products, processes, and renewals.
Record all customer interactions in CRM tools and ensure data accuracy.
Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.
Educate customers about policy benefits, changes, and coverage options.
Meet customer satisfaction goals and service-level targets.
Required Skills and Qualifications:
-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).
-Excellent verbal and written communication skills.
-Ability to build rapport and trust with customers.
-Customer-first mentality with strong problem-solving skills.
-Comfortable with CRM systems and MS Office tools.
Preferred Skills:
-Knowledge of general insurance products.
-Fluency in English, Hindi, and/or regional languages.
-Previous experience working in a call centre, front office, or customer-facing role.
Why Work with ICICI Lombard?
Competitive compensation with performance-based incentives.
Training programs and personal skill development.
Friendly workplace with growth opportunities.
Exposure to a wide range of insurance products and customer scenarios.
Strong organizational brand and career advancement potential.
Work Location:
12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

About ICICI Lombard General Insurance Company Limited
About
Similar jobs
Exp: 5+ Years
CTC: up 20 LPA
Location: Bangalore
Looking for a Shopify Plus developer with over 5+ years of experience, based in Bangalore, and available to work from our office.
Responsibilities
The ideal candidate should have strong experience in
- Shopify Plus admin portal development
- Custom Shopify app development, especially for checkout and other templates
- Writing GraphQL queries
- Liquid, JavaScript, and CSS development
We’re looking for a hands-on, creative Growth Marketing Specialist to help us build the foundation for AffiPrompt – our innovative AI-powered platform designed to help creators monetize their content with affiliate links.
This is a part-time role (2 days/week) ideal for a self-starter who can combine strategy and execution to make our brand visible across all key channels.
🌟 What You’ll Do
- Develop and execute a multi-channel growth plan to increase visibility and traction.
- Set up and optimize our presence across social media, Google Business, and other platforms.
- Research and identify the best channels and communities to reach creators and influencers.
- Create and manage content plans (with support from AI tools and our team).
- Launch small-scale growth experiments to test what drives engagement.
- Track and report results using Google Analytics, UTM tracking, and dashboards.
✅ What We’re Looking For
- 3–5 years experience in digital marketing or growth roles (preferably SaaS/startup).
- Strong knowledge of SEO basics, social media strategy, and content marketing.
- Comfortable using AI tools (e.g., ChatGPT, Canva) to speed up work.
- Hands-on experience with Google Analytics, social media scheduling tools, and email marketing platforms.
- Ability to work independently and propose creative ideas to grow a new product.
- Excellent written English skills and understanding of global creator economy trends.
💼 Role Details
- Part-Time: 2 days/week
- Location: Remote (India-based preferred)
- Compensation: ₹4–7 LPA (depending on experience)
- Engagement: Monthly retainer
Why Join Us?
AffiPrompt is building something exciting for the creator economy. You’ll work directly with the founder and shape how creators discover and use our platform from day one.
✅ Ready to apply? If you’re excited to strategize and execute growth for an early-stage SaaS product, we’d love to hear from you.


Job Responsibilities:
- Design, test, and build scalable backend python services
- Closely collaborate with marketing and product teams to build innovative, robust and easy-to-use features that serve.
- Developing high quality code based on detailed designs that cater to the product requirements.
- Responsible for troubleshooting, testing and maintaining the core product software and databases to ensure strong optimisation and functionality
Required Skills:
- Degree in Computer Science, Software Engineering or equivalent.
- Minimum 3+ years experience in software development.
- Expertise in Python 3.7, Django 2.2+ and REST APIs.
- Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
- Hands-on, self-starter, capable of working independently
- True love for technology and what you do
- Maniacal attention to detail


We are seeking a highly skilled and experienced Senior Java Developer/Product Person to join our dynamic team. As a key member of our organization, you will be responsible for developing and delivering successful products in the healthcare industry. You will work on full end-to-end enterprise applications and leverage your expertise in Java development and AWS to drive innovation and create solutions that address our customers' needs.
Responsibilities:
- Collaborate with cross-functional teams to gather requirements, analyze business needs, and translate them into technical specifications.
- Design, develop, test, and deploy high-quality, scalable, and reliable Java applications.
- Take ownership of the product development lifecycle, from ideation to deployment and maintenance.
- Implement best practices for software development, code reviews, and documentation.
- Identify opportunities for improvement and propose innovative solutions to enhance product performance, functionality, and user experience.
- Stay up-to-date with industry trends, emerging technologies, and advancements in healthcare IT.
- Mentor and provide technical guidance to junior developers.
Requirements:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Proven track record of delivering successful products in the healthcare industry.
- Strong proficiency in Java programming and hands-on experience with Java frameworks and libraries.
- Extensive knowledge and experience with full end-to-end enterprise application development.
- Solid understanding of software development principles, design patterns, and best practices.
- Proficiency in cloud technologies, particularly AWS (Amazon Web Services).
- Familiarity with modern software development methodologies, such as Agile or DevOps.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Self-motivated and able to work independently as well as in a team environment.
Preferred Qualifications:
- Experience with healthcare data standards and regulations, such as HL7, FHIR, HIPAA, or GDPR.
- Knowledge of other programming languages and technologies, such as Python, JavaScript, or containerization (Docker, Kubernetes).
Join our team and contribute to the development of innovative healthcare solutions that make a real impact on patient care and outcomes. We offer a competitive salary, a stimulating work environment, and opportunities for professional growth.
If you meet the above requirements and are passionate about leveraging your Java development expertise in the healthcare industry, we would love to hear from you. Please submit your resume and portfolio demonstrating your previous product development work.




Function: Software Engineering → Backend Development
Data Structures
Microservices
AWS
Algorithms
Java
Responsibilities:
Own and drive the development of new products and features @ Jodo.
Lead design and development of the Jodo backend platform.
Write reusable code/modules while optimizing for speed of delivery.
Identify opportunities for automation.
Make cloud (AWS) infrastructure/services scalable and secure.
Mentor junior developers to improve their speed and quality of code.
Core team member - work closely with founders and head of engineering in building high-quality products Traits of the Ideal Candidate.
High sense of ownership - Personally own the targets, and feel that the buck always stops with you.
Quality of work output - Optimize the speed of delivery and scalability of products built.
Good communication - Ability to clearly communicate with internal stakeholders.
Hungry to learn and grow - Passion to learn & be a better version of oneself; motivated to succeed Background.
Requirements:
8+ years of proven experience as a Backend/Full Stack developer in a fast-paced environment.
Proficient in building Microservices/RESTful APIs with any modern tech stack.
Working knowledge of relational and non-relational databases.
Ability to analyze and convert business requirements into technical requirements.
Track record of outperformance in previous workplaces.
Office Admin
Attendance management
Guest Register
Housekeeping and Pantry Management
Manage Reception

About the job
Our goal
We are reinventing the future of MLOps. Censius Observability platform enables businesses to gain greater visibility into how their AI makes decisions to understand it better. We enable explanations of predictions, continuous monitoring of drifts, and assessing fairness in the real world. (TLDR build the best ML monitoring tool)
The culture
We believe in constantly iterating and improving our team culture, just like our product. We have found a good balance between async and sync work default is still Notion docs over meetings, but at the same time, we recognize that as an early-stage startup brainstorming together over calls leads to results faster. If you enjoy taking ownership, moving quickly, and writing docs, you will fit right in.
The role:
Our engineering team is growing and we are looking to bring on board a senior software engineer who can help us transition to the next phase of the company. As we roll out our platform to customers, you will be pivotal in refining our system architecture, ensuring the various tech stacks play well with each other, and smoothening the DevOps process.
On the platform, we use Python (ML-related jobs), Golang (core infrastructure), and NodeJS (user-facing). The platform is 100% cloud-native and we use Envoy as a proxy (eventually will lead to service-mesh architecture).
By joining our team, you will get the exposure to working across a swath of modern technologies while building an enterprise-grade ML platform in the most promising area.
Responsibilities
- Be the bridge between engineering and product teams. Understand long-term product roadmap and architect a system design that will scale with our plans.
- Take ownership of converting product insights into detailed engineering requirements. Break these down into smaller tasks and work with the team to plan and execute sprints.
- Author high-quality, highly-performance, and unit-tested code running on a distributed environment using containers.
- Continually evaluate and improve DevOps processes for a cloud-native codebase.
- Review PRs, mentor others and proactively take initiatives to improve our team's shipping velocity.
- Leverage your industry experience to champion engineering best practices within the organization.
Qualifications
Work Experience
- 3+ years of industry experience (2+ years in a senior engineering role) preferably with some exposure in leading remote development teams in the past.
- Proven track record building large-scale, high-throughput, low-latency production systems with at least 3+ years working with customers, architecting solutions, and delivering end-to-end products.
- Fluency in writing production-grade Go or Python in a microservice architecture with containers/VMs for over 3+ years.
- 3+ years of DevOps experience (Kubernetes, Docker, Helm and public cloud APIs)
- Worked with relational (SQL) as well as non-relational databases (Mongo or Couch) in a production environment.
- (Bonus: worked with big data in data lakes/warehouses).
- (Bonus: built an end-to-end ML pipeline)
Skills
- Strong documentation skills. As a remote team, we heavily rely on elaborate documentation for everything we are working on.
- Ability to motivate, mentor, and lead others (we have a flat team structure, but the team would rely upon you to make important decisions)
- Strong independent contributor as well as a team player.
- Working knowledge of ML and familiarity with concepts of MLOps
Benefits
- Competitive Salary
- Work Remotely
- Health insurance
- Unlimited Time Off
- Support for continual learning (free books and online courses)
- Reimbursement for streaming services (think Netflix)
- Reimbursement for gym or physical activity of your choice
- Flex hours
- Leveling Up Opportunities
You will excel in this role if
- You have a product mindset. You understand, care about, and can relate to our customers.
- You take ownership, collaborate, and follow through to the very end.
- You love solving difficult problems, stand your ground, and get what you want from engineers.
- Resonate with our core values of innovation, curiosity, accountability, trust, fun, and social good.
- Strong experience in Python scripting and automation frameworks (Pytest and Robot)
- Basic knowledge in SQL servers and queries, REST API calls.
- Jira, and any test management tools.
- Knowledge in data/ETL domain is an added advantage.
- Familiarity with CI/CD tools like Jenkins.
We would love to have you onboard, if- You know your algorithms- You are aware of data structures- You can code in python- You have good experience in finding bugs and defects and issues in a software- You understand the dynamics of working in a diverse team and if you are able to effectively communicate with your peers- You take a problem as a challenge, and not as a road-blockAnd most of all, if you are a problem solver and if you love to code.
- Development and delivery experience with Java/J2EE/JSF/Primefaces/Hibernate/WebServcies/RESTful/JAXB technologies
- Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications
- Great OO skills, including strong design patterns knowledge
- Familiarity with relational databases, preferably MySQL
- Experience working with, or an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum
- Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)
About the role:
-
We are looking for an ambitious and energetic Business Development Associate to help us expand our clientèle. You will be the front face of the company and will have the dedication to create and apply an effective sales strategy.
-
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Individuals who are comfortable interacting with a wide range of people can become business development associates. Great interpersonal skills promote interest, which can ultimately lead to purchases. It also doesn’t hurt to have a pleasant phone voice. Other essential factors include:
-
Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying
-
Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative
-
Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization
-
Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance
-
Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.
-
Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.
-
Initiative. Person need to actively seek out new customers to maintain a flow of commissions.
-
Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.
Responsibilities:
-
Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.
-
Prospect using Linked in, lead lists, and existing clients to qualify for corporate sales leads
-
Design new & innovative approaches to reach corporate decision-makers at scale, using tools and technologies. Meet corporate HRs and business owners, and close deals as efficiently
-
Making powerful sales presentations and create solutions based on needs of the prospects and handling negotiations
-
Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

