
JOB DETAILS:
* Job Title: Customer Success (B2B SaaS, USA)
* Industry: Technology
* Salary: Best in Industry
* Experience: 3 to 7 years
* Location: Bengaluru, Karnataka
Criteria
Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
(Company): B2B SaaS (Technical complex)
Preferred
- Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.
Role & Responsibilities
If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.
You will work closely with the founders.
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Project Management
- Own customer delivery timelines and communication from kickoff to go-live.
- Track progress, call out blockers early, and keep customers updated without needing reminders.
- Run weekly status checkpoints and ensure every onboarding milestone lands on time.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.

Similar jobs
Responsibilities
- Prepare Subcontract Agreement and Joint Venture Agreement and conclude the same in coordination with Manager.
- Managing manpower with respect to Quantity basis &Timely completion basis.
- Ensure the current market rate. (Analysis of particular work as per Quantity basis, Work description basis)
- Follow up Subcontractor's Performance Bonds and Tender Bonds
- Reviews Subcontractor's monthly invoice and prepare Subcontractor's Payment Certificates.
- Identify variation or change order and prepare valuation accounts.
- Assist the Purchasing Department and Site Project Manager in contractual matters related to procurement / supply contract and agreements.
- Reviewing the contract documents prior to tendering.
- Reviews and clarifies show drawings.
- Coordinate Project Close-Out Procedures including manuals, warranties and As-built drawings.

What You’ll Do:
● Develop and maintain cross-platform mobile applications using React Native (Flutter experience is a plus).
● Handle end-to-end app deployment: build, register, and release applications on Google Play Store and Apple App Store.
● Collaborate with product managers and designers to deliver high-quality UI/UX.
● Work on web application tasks as needed, including front-end (React.js preferred) or minor backend integration.
● Debug, optimize, and continuously improve app performance and scalability.
● Write clean, maintainable, and well-documented code.
What We’re Looking For:
● Minimum 2 years of professional experience in React Native development.
● Exposure to Flutter is a plus.
● Proven experience in publishing apps to both Android and iOS stores, including certificates, provisioning profiles, app review process.
● Basic knowledge of web technologies (HTML/CSS, JavaScript, React.js or similar).
● Familiarity with REST APIs, Git, and common dev tools.
● Strong problem-solving skills and a collaborative mindset.
Nice to Have
● Experience with Firebase, push notifications, analytics, or payment integration.
● CI/CD knowledge for mobile deployment.
● Backend development familiarity (Node.js, FastAPI, or similar).
Job Title: Senior Social Media Marketer
Experience: 3+ years dominating in social media marketing. Bonus points if you've crushed it
in the US beauty and wellness scene!
Responsibilities:
● Craft a killer social media strategy to capture customers like a boss
● Plan and execute epic organic and inorganic campaigns that leave a lasting
impression
● Build a massive social media following and foster a tight-knit community of brand
enthusiasts
● Collaborate with top influencers and other rad brands to create off-the-hook
campaigns
● Stay ahead of the game by constantly monitoring and analyzing campaign success
and making tweaks for maximum impact
● Keep your pulse on the latest social media trends and innovations so your
campaigns always stay fresh
● Work with a dream team of cross-functional rockstars to integrate social media into
the overall marketing strategy
Requirements:
● A proven track record of launching successful social media campaigns
● A deep understanding of the unique capabilities of each social media platform
● Excellent communication skills and the ability to slay a presentation
● An endless well of creativity and the ability to bring your wildest social media visions
to life
● Experience using social media analytics to measure success and optimize
campaigns
● A passion for working with influencers and partners to create truly epic campaigns
● The ability to thrive in a fast-paced, dynamic environment
If you're a Senior Social Media Guru with a killer instinct for capturing customers, we want to
hear from you
GDS Marketing is seeking a dynamic and results-driven Email Marketing Executive to join our remote team. This role offers a unique opportunity to contribute to our digital marketing efforts, with a focus on crafting compelling email campaigns, driving customer engagement, and supporting overall growth. As a key member of the marketing team, you'll play a vital role in shaping our email marketing strategy and directly impacting our business objectives.
Key Responsibilities:
- Develop, implement, and manage email marketing campaigns, including email templates, content, and segmentation strategies.
- Create engaging and effective email content, including newsletters, promotional emails, and automated email sequences.
- Manage email lists, ensuring data quality, segmentation, and compliance with data privacy regulations.
- Analyze email campaign performance, providing insights, and making data-driven recommendations for optimization.
- Utilize email automation tools to nurture leads and improve customer engagement.
- Collaborate with the marketing team to align email marketing efforts with overall marketing goals.
Skills and Qualifications:
Core Skills:
- Proven experience in email marketing, including campaign creation, execution, and analysis.
- Proficiency in email marketing platforms and automation tools (e.g., Mailchimp, Sendinblue, etc.).
- Strong understanding of email marketing best practices, including deliverability, A/B testing, and segmentation.
- Excellent written communication skills with a focus on creating engaging and persuasive email copy.
- Familiarity with email design principles and a keen eye for detail.
Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent organizational and time-management skills.
- Ability to work independently and remotely, with a proactive approach.
- Effective communication and collaboration skills.
Experience and Expectations:
- Eligibility: Open to freshers and candidates from all educational backgrounds.
- Perks: To be discussed during the interview.
If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas.
Develop and maintain strong customer relationships.
Identify new sales opportunities and potential clients.
Keep up-to-date with industry trends and competitor activities.
We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.
• Experience: 3-5 Yrs
• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.
• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.
• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.
• Participate in various sprint meetings, assist in the creation and upkeep of user stories.
• Communicate with stakeholders and users about changes or requirements.
• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.
• Proficiency in Salesforce APEX, Visual force, and Lightning development.
• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.
• Salesforce Developer certifications is an added advantage.
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Ability to work independently and as part of a team
• Professional, positive, customer oriented and flexible approach to interactions with customers in groups
Responsibilities:
Creative Content Writer with experienced and good writing skills like Web Pages Content writer, blogs etc
Writing, editing and publishing engaging posts for social media networks (e.g. Facebook, Instagram and Twitter etc)
Optimizing social media content (language, message, tone) on the basis of the behavior of our target audience
Selecting appealing graphics and videos for complementing text
Responding to comments and questions on social media channels in a respectful and timely manner
Tracking and reporting on social media insights (e.g. traffic, engagement, conversion rates, shares etc.)
Applying advertising techniques for increasing brand awareness (e.g. promotions, competitions)
Updating our social media with the latest news
Coordinating with internal teams for creating advertising posts (e.g. for product releases, events and open roles)
Requirements:
At least a Bachelor’s degree in Marketing, , Journalism or a relevant field
Proven work experience as a Senior Content writer or Copywriter
Experience of working with MS Office and design software (e.g. Illustrator, Photoshop, InDesign, etc.)
Experience with various social networks and platforms for advertisement purposes
Sound knowledge of keyword research, SEO and analytics tools, especially Google Analytics
Ability to create innovative web content, supported by relevant images and videos
Familiarity with paid advertisement
Proficiency in English
Strong verbal as well as written communication skills
Exceptional time-management and organizational skills
A keen eye for details
An analytical mind with a problem-solving attitude
Presentable
We’re looking for an experienced Inside Sales Specisalist to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋 The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are very punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
💻 Responsibilities:
- “Get the sale” using various customer sales methods (cold calling, presentations etc)
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects
✅ Must Haves:
- 1 years+ of sales experience/strong drive to make a career in inside sales
- Proven inside sales experience
- Track record of over-achieving quota
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Experience working with Hubspot or similar CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Self-motivated and driven
- Able to work independently
- You are open to learning new stuff and avoid internal politics.(super important).
- You are humble, kind, and are open to feedback.(super duper important).
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂
So, think we’re a good fit? Then let’s roll.🤘
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Coordinating with Supplier Selection Process to develop a supply base that provides competitive advantage in quality, value/cost, delivery and technology.
- Undertaking business needs assessment, supply market analysis and commercial risk assessment to inform procurement planning and sourcing decisions
- Developing and administering contract management plans, negotiating changes and modifications, supplier performance management and compliance requirements through effective supplier relationships to enhance business outcomes
- Supporting to Identify, manage and mitigate procurement risks to enable the organisation to meet its obligations and maximize business opportunity
- Analysing all internal and external procurement information to effectively develop supply base strategies for major procurement projects.
- Identifying all suitable suppliers per commodity and region per sample RFQ and developing comprehensive supplier knowledge & database.
- Analysing and awarding best bid based on Total Cost of Ownership (TCO) approach.
What you need to have:
- Preferred Work experience in Wearables, Voice Tech Products, IoT
- Tier 1 Background preferred.
- Having experience in Sourcing, Vendor Development, Purchase
- Handled Electronic components, PCB, Mechanical Parts
- Experience with BOM, Costed BOM, Chinese Collaboration
- Should have strong knowledge in Selecting Alternate Components
- Should able to get or suggest best low-cost components
- Should have worked on Value engineering
- Knowledge about Import, Export, Costing, Projects
Job description
R360 powers a data-driven customer engagement ecosystem that enables the worlds leading organisations to earn customer loyalty every day.
For over 10 years, R360s loyalty and reward platforms have driven ambitious loyalty programs for some of the worlds biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.
Currently we are looking for a SeniorUI Developer
What you ll do :
- Develop complete UI and integrate the same with backend APIs
- Work as full stack developer with prime focus on UI
- Work end to end from design and development
- Code & design review
- Troubleshoot critical issues and guide team as well
What we'll need :
Mandatory skills :
- Overall 3 to 8yrs of overall UI experience
- 3+years of hands-on experience in Angular/ React technologies
- Hands on experience in implementing micro front end architecture
- Strong knowledge in building highly responsive web & mobile applications
- Strong Data structures & algorithm skill
- Strong communication
Technical Skills :
- Front end technologies - Angular, Java Script, jQuery
- Backend technologies - Java, REST
-Mark-up Languages - HTML, CSS3, Bootstrap
-Database - SQL & NoSQL
Modelling - UML & ERD
Bonus point: Candidate from Product/ Banking would be preferred
Bonus point: Candidate from Product/ Banking would be preferred











