Customer Success (B2B SaaS, USA)

ABOUT THE JOB:

Job Title: QA Automation Specialist

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.

COMPANY WEBSITE: https://www.greatify.ai/

ROLE OVERVIEW:

We are seeking a QA Automation Engineer to strengthen our quality assurance capabilities across a rapidly scaling product suite. The ideal candidate will champion end-to-end automation coverage for both web and native mobile platforms, ensuring robust, scalable, and maintainable test infrastructure. You will primarily work with our existing Playwright-Python automation framework, and extend its reach across modules, services, and platforms. This role demands strong strategic ownership and hands-on scripting ability in a fast-paced product engineering environment.

KEY RESPONSIBILITIES:

● Design, implement, and maintain automation test suites for web and mobile applications with a strong emphasis on modularity and reuse.

● Create end-to-end test workflows using Playwright (Python) covering UI validation, user journeys, and edge-case scenarios.

● Develop native mobile automation scripts using Appium for both iOS and Android platforms.

● Ensure comprehensive coverage across functional, regression, smoke, and integration testing stages.

● Perform REST API automation with Python frameworks or Postman (including auth flows, payload validation, status codes, schema validation).

● Support and extend performance/load/stress testing suites using tools such as Locust, JMeter, or k6, especially for high-traffic modules.

● Integrate test automation into existing CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions, including parallel test execution and automated reporting.

● Collaborate with cross-functional squads—product managers, developers, and UX designers—to define acceptance criteria and ensure fast, high-quality delivery.

● Contribute to QA documentation including test plans, bug reports, and coverage maps, ensuring traceability and audit readiness.

● Apply version control best practices (Git) and actively participate in code reviews and knowledge-sharing sessions.

● Continuously optimize test data management, especially for environments requiring mocked services or synthetic data generation.

● Lead efforts in flaky test detection, test suite triage, and root cause analysis of test failures.

KEY SKILLS:

● Strong coding skills in Python, with the ability to architect and extend automation frameworks from scratch.

● Experience using Playwright with Python for dynamic web UI test cases, including Shadow DOM handling and selector strategy.

● Proficiency with Appium and emulator/simulator setups for mobile test environments.

● Solid understanding of software development lifecycle (SDLC) and QA methodologies including agile/DevOps workflows.

● Familiarity with test reporting tools (e.g., Allure, TestNG, ReportPortal) for visual insights into automation health.

● Experience in cloud-based test execution platforms such as BrowserStack, LambdaTest, or Sauce Labs.

● Exposure to containerization tools (Docker) for isolated test environments.

● Understanding of security and accessibility testing would be a plus.

Position: Product Marketing Manager (Remote)

Shift: 2:30 pm to 11:30 pm IST (5.00 am to 2.00 pm EST)

Experience: 11–15 years of marketing experience, preferably in B2B SaaS & Minimum 5–6 years of people management experience, Excellent comm skills.                                 

(open to candidates across India) Ability to be an IC (70% weightage) + handle team (30% weightage)

Qualifications:

● 11–15 years of marketing experience, preferably in B2B SaaS.

● Minimum 5–6 years of people management experience, with a demonstrated ability to build and lead high-performing teams.

● Strong experience in customer marketing and lifecycle marketing.

● Deep understanding of modern marketing tools (e.g., HubSpot, Salesforce, Marketo, Pardot, etc.).

● Strong project management skills with the ability to handle multiple priorities in a fast-paced environment.

● Excellent communication skills — both written and verbal.

● Analytical mindset with a data-driven approach to decision-making.

● SaaS experience at the SMB, Mid Market, and Enterprise level strongly preferred.

● Leadership experience (managed teams) 

● Knowledge of customer success platforms and retention analytics.

● Prior experience working in remote and globally distributed teams. 

● Passion for storytelling and showcasing customer success.

● Demonstrated experience using AI tools for marketing tasks such as content ideation and creation.

● Experience with Canva templates or similar tools to streamline visual content creation.

● Experience developing and aligning marketing initiatives with OKRs. To perform this job successfully, an individual must be able to perform each

🚀 Hiring: Postgres DBA at Deqode

⭐ Experience: 6+ Years

📍 Location: Pune & Hyderabad

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

Looking for an experienced Postgres DBA with:-

✅ 6+ years in Postgres & strong SQL skills

✅ Good understanding of database services & storage management

✅ Performance tuning & monitoring expertise

✅ Knowledge of Dataguard admin, backups, upgrades

✅ Basic Linux admin & shell scripting

Hi All,

Greetings from LMV Group

We are hiring  Female Telecallers

Education - Any graduate fresher is eligible

Age limit - 18 TO 28 years

Experience required - Fresher 0 to 6 months is required

Languages known - Telugu, English

candidate must have good communication skills.

Location: Bangalore

Function: Software Engineering → Backend Development

Requirements:

• 4 + years of experience in Java, Spring, Hibernate, Springboot/microservices
• Good understanding and practical experience in Spring framework ( Spring boot,JPA,MVC)
• Extensively worked on microservices based design architecture
• Strong command on Data Structures, algorithms & Problem Solving
• Very strong on Oops Java Basic,
• Good on Multithreading Concepts
• Should have good exposure on Messaging platform (Kafka,JMS, AMQ etc,)

About Bigbasket.com

At bigbasket.com we believe in being smart, quick and efficient, making your life as leisurely as possible. We understand that in this fast-paced world, time is always of the essence and hence want to make your grocery shopping easy and convenient so that no time is wasted in this process. So, no more hassle of going down to the grocery store and long queues for billing etc. You can browse through our varied range of products at bigbasket.com, order them and get them to be delivered at your own convenient time slot.

We specially hand pick each and every product for you, putting it through a safety packaging process and finding your home, no matter how bad the wind is or how cold the weather is. Our ''No questions asked refund' and ''10% off for a delayed delivery'' policy makes us a customer friendly online food and grocery store. Just follow three simple steps and get your order delivered - simply Browse, Add to cart & Choose delivery slot!

Why Explore a Career at Bigbasket.com

Bigbasket engineering thrives on out of the box thinking and relentless pursuit of excellence. We are looking for senior developers who share our passion for building world class software. If you are excited about the prospect of changing the way India shops for groceries and being a pioneer -- then this a great home for you. Not to mention the thrill of building products that millions use on a daily basis and using cutting edge technology to make the products customers love.

While we are techies at heart -- we don't use technology for the sake of technology, but pride ourselves in solving customer problems in the most efficient and elegant ways. Do the customers really care about efficient implementation of Levenshtein Distance? Well no. But they really appreciate when their typos are pardoned and don't get in the way. Similarly customers don't give a damn that robots efficiently segregate their packets, but they do care about their orders delivered in a timely way.

If you enjoy Coding, Testing and love solving business problems, then we'd like to meet you.

 About the role:  

• We are looking for an energetic partnership and alliances manager to help us expand our clientèle.

• The goal is to drive sustainable financial growth through boosting partnerships and forging strong relationships with clients.

• New Business Development: Prospecting potential E-commerce clients for successful and profitable alliance for various lines of product.

• Researching organizations and individuals on-line (especially on social media) to identify new leads and potential new markets.

• Researching the needs of other companies and learning who makes decisions about purchasing.

• Understand products and services offered by us and be able to articulate its functions and benefits to external audiences.

• On boarding the New partner, scoping out the business, and ensuring a smooth transition of the channel.

• Great interpersonal skills promote interest, which can ultimately lead to purchases. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Work with the management team to identify and evaluate new markets, new target clients.

• Develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities. Initiate and complete proposals and presentations for new business opportunities

• To maintain an excellent client relationship with existing and potential clients

• Conduct research to identify new markets and customer needs

• Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Meeting the untapped segments and markets.Build the brand, Responsible for Growth and Partnership

• Designed innovative products for the customers as per the needs.

• Established relations with major corporates to be a partner in their financial supports for employees and for the wealth advisory.

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

• Manage customer expectations through cross-functional interactions & ensuring that deliverables are completed. Develop excellent relationships with key clients, provide support during implementation, onboarding and troubleshooting any product issues or concerns.

 Requirements: 

• Being pleasantly persistent. Excellent oral and written communication skills

• Ruthless time management and timely delivery of tasks allocated.

• Strong Business Development & consultative selling skills.

• Passionate people who want to hustle and can handle ambiguity

• History of consistently exceeding KPIs, revenue targets and company goals

• Ability to resolve problems, adapt, and grow quickly as we create the Client Success organization