suntekai

IT Administrator

About the Role

We are seeking a proactive and detail-oriented IT administrator to support our growing portfolio of businesses. This role will be responsible for managing user access, software provisioning, IT operations, security compliance, and day-to-day technical support across the organization.

The ideal candidate is highly organized, process-driven, and focused on creating scalable IT systems that improve security, efficiency, and employee experience. This is not simply a ticket-resolution role; we are looking for someone who can continuously improve IT operations and proactively identify risks before they become problems.

Key Responsibilities

1. User Onboarding & Offboarding

• Manage end-to-end onboarding for new employees, contractors, and vendors
• Provision accounts, access groups, software licenses, and devices as required
• Maintain standardized onboarding and offboarding workflows for different role types
• Ensure timely and complete offboarding, including account deactivation, access revocation, and asset recovery
• Maintain onboarding and offboarding documentation and checklists

2. Platform Provisioning & Access Management

• Grant, modify, and revoke access to business applications and platforms
• Manage software licenses and user seats across the organization
• Ensure role-based access controls and least-privilege principles are followed
• Conduct regular cleanup of unused, inactive, or orphaned accounts
• Maintain accurate records of user permissions and platform access

3. Security & Compliance

• Administer identity and access management processes
• Enforce MFA, SSO, password policies, and security best practices
• Perform periodic access reviews and maintain audit-ready documentation
• Identify and remediate security risks related to user access and software usage
• Support internal security policies and compliance initiatives
• Assist with incident response and access-related investigations when required

4. IT Support & Request Management

• Own the day-to-day IT support queue and employee requests
• Troubleshoot and resolve access, licensing, application, and system-related issues
• Escalate complex infrastructure or system-level issues to senior technical stakeholders
• Maintain clear communication with users throughout the resolution process
• Meet defined service levels for response and resolution times

5. Tooling, Asset & Vendor Management

• Maintain a centralized inventory of software, platforms, and IT assets
• Track application owners, license counts, renewal dates, and costs
• Monitor software utilization and identify consolidation opportunities
• Flag upcoming renewals and recommend cost optimization initiatives
• Maintain documentation for business-critical systems and vendors

6. Process Improvement & Documentation

• Develop and maintain SOPs, runbooks, workflows, and operational documentation
• Identify opportunities to automate repetitive IT tasks
• Recommend improvements to security, onboarding, access management, and support processes
• Ensure institutional knowledge is documented and accessible

Expectations

• Provide a daily status update summarizing:
• Work completed
• Work in progress
• Risks, blockers, and open questions
• Maintain accurate and up-to-date documentation, SOPs, and inventories
• Proactively identify risks, access gaps, expiring licenses, and compliance concerns
• Communicate constraints and capacity issues early
• Demonstrate strong ownership and accountability for IT operations
• Continuously improve processes rather than simply resolving tickets

Required Skills & Experience

• 3+ years of experience in IT Administration, Systems Administration, IT Operations, or a similar role
• Strong experience with Google Workspace administration
• Experience managing SaaS applications, user provisioning, and access controls
• Familiarity with SSO, MFA, identity management, and security best practices
• Experience supporting cloud-based business applications
• Strong troubleshooting and problem-solving skills
• Excellent written and spoken English communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong documentation and organizational skills

Preferred Experience

• Experience with Google Workspace, Slack, Asana, Shopify, and other modern SaaS platforms
• Experience with software license management and vendor administration
• Knowledge of cybersecurity fundamentals and compliance best practices
• Experience working in remote or distributed teams

Working Hours & Availability

This role is expected to provide overlap with U.S. Eastern Time business hours.

Core Availability

The candidate should be actively available and responsive through 3:00 PM Eastern Time:

• During Eastern Standard Time (EST): 3:00 PM EST = 1:30 AM IST (next day)
• During Eastern Daylight Time (EDT): 3:00 PM EDT = 12:30 AM IST (next day)

Extended Support for Urgent Issues

For critical incidents, security issues, access outages, or business-impacting requests, the candidate may be required to remain available until 5:00 PM Eastern Time:

• During EST: 5:00 PM EST = 3:30 AM IST (next day)
• During EDT: 5:00 PM EDT = 2:30 AM IST (next day)

This extended coverage is intended for urgent situations and should not be part of the normal day-to-day workload.

About Us:

Suntek.ai is a technology-driven startup delivering AI-powered and e-commerce solutions that help brands build, scale, and optimize their digital presence. We partner with fast-growing businesses to design intelligent, high-performance solutions that drive measurable growth.

About the Role:

We’re looking for a driven and detail-oriented Product Manager (Evening Shift )  to join our product team. This is a full-time, fully remote role where you’ll work closely with cross-functional teams to help define, build, and scale e-commerce solutions used by real businesses every day.

As a Product Manager, you’ll support the entire product lifecycle—from research and discovery to development, launch, and iteration. You’ll help turn customer needs and business goals into clear product requirements, collaborate with engineering and design teams, and ensure products are delivered with quality and purpose.

This role is ideal for someone early in their product career who is eager to learn, take ownership, and grow in a fast-paced, collaborative environment.

What You’ll Do

Collaborate with engineering, design, marketing, and stakeholders to define and execute product initiatives

Assist in creating and maintaining product roadmaps aligned with business objectives

Gather and analyze customer feedback, usage data, and market trends to inform product decisions

Conduct competitor and market research to identify opportunities and gaps

Translate requirements into clear user stories, acceptance criteria, and documentation

Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives

Track product performance and help optimize features post-launch

Ensure alignment across teams to deliver meaningful, user-focused outcomes

What We’re Looking For:

• Strong interest in product management, digital products, or E-commerce platforms
• Experience with or exposure to market research, customer insights, and competitor analysis
• Familiarity with Agile methodologies and modern collaboration tools (Jira, Notion, Confluence, Slack, etc.)
• Excellent written and verbal communication skills
• Analytical mindset with strong problem-solving abilities and attention to detail
• Bachelor’s degree in Business, Marketing, Technology, Engineering, or a related field (or equivalent experience)
• Experience with Shopify or Shopify Plus is a strong plus
• Passion for building intuitive user experiences and driving measurable business impact
• 3+  yrs of experience

Why Join Suntek AI:

• Fully remote work with a collaborative, globally distributed team
• Hands-on experience building real-world E-commerce products
• Clear growth path and mentorship within the product organization
• Opportunity to work at the intersection of AI, E-commerce, and digital transformation.

Job description:

Full Stack Intern ( Backend Focus)

Company: Suntek.ai

About Suntek.ai:

Suntek.ai is a premier digital solutions provider specializing in cutting-edge e-commerce development. With hands-on experience managing and scaling multiple renowned brands on Shopify, we empower small and medium businesses with enterprise-grade digital capabilities. Our

focus is on seamless omnichannel experiences, advanced automation, and high-performance architecture to maximize growth and ROI

Experience: 0 - 6 months

Location: Remote

About the Role:

We're looking for a full-stack Intern with a strong backend focus to join our team. You'll work on building and maintaining scalable server-side applications while occasionally contributing to frontend development.

What You'll Do

• Design, develop, and maintain backend services and APIs
• Work with databases to ensure data integrity and optimize performance
• Collaborate with cross-functional teams to deliver features end-to-end
• Write clean, testable, and well-documented code
• Participate in code reviews and contribute to technical decisions

Required Skills

• Node.js: Solid experience building server-side applications
• TypeScript Strong typing practices and modern JavaScript/TypeScript patterns
• PostgreSQL Database design, querying, and performance optimization
• NestJS Experience with this framework (or similar structured Node frameworks)
• GraphQL Familiarity with building or consuming GraphQL APIs
• Networking fundamentals: understanding of TCP/IP, UDP, and how web protocols work

Nice to Have

• Docker Containerization and local development environments
• Terraform Infrastructure as code experience
• Cloud platforms: Hands-on experience with AWS, GCP, or Azure

What We Offer:

• 100% remote position with flexible work hours.
• A supportive, high-agency team environment that encourages creativity and initiative.
• Ongoing opportunities for skill development and growth.
• Competitive stipend.

Job Description: Product Analyst

We are looking for a Product Analyst who can operate at the intersection of product thinking, analytics, and problem solving. This is a hybrid role for someone who is comfortable working with data, understands how ecommerce businesses function, and can help uncover the "why" behind business or website performance changes.

This role is ideal for someone who enjoys solving real business problems, performing root cause analysis on live websites or running businesses, identifying actionable insights, and supporting experiments that improve outcomes. You will work with both internal teams and clients, alongside Product Managers and other analysts, to drive better decision-making through structured analysis.

What you will do

• Conduct root cause analysis (RCA) for issues affecting live websites and ecommerce businesses

• Analyze business, product, and website performance to identify trends, issues, and opportunities

• Build and maintain dashboards that help teams monitor key business and product metrics

• Perform exploratory analysis to generate insights and support decision-making

• Work with product and client teams to frame problems clearly and convert ambiguous questions into analytical investigations

• Support experimentation by helping define what should be measured, analyzing results, and identifying learnings

• Understand and work with event tracking and analytics implementations

• Collaborate with Product Managers and other team members to improve visibility into business performance

• Communicate findings clearly to both internal stakeholders and clients in a way that drives action

What we are looking for

• 2–4 years of experience in product analytics, business analytics, web analytics, or similar roles

• Strong understanding of ecommerce and web analytics

• Strong SQL skills

• Ability to go beyond data retrieval and focus on analysis, interpretation, and problem solving

• Good understanding of how to investigate changes in metrics, funnels, conversion, and business performance

• Strong structured thinking and ability to break down messy problems logically

• Comfort working across multiple business contexts and learning quickly

• Strong communication skills, especially the ability to explain insights and recommendations to clients and non-technical stakeholders

• A product mindset — someone who can think beyond reporting and connect data to user behavior, business outcomes, and next steps

Good to have

• Familiarity with Shopify

• Experience with A/B testing or experimentation analysis

• Basic understanding of attribution and broader marketing analytics

• Exposure to event tracking setup and analytics instrumentation

• Familiarity with dashboarding and analytics tools, with the ability to quickly learn new tools as needed

• Python or R exposure is a plus, but not required

Who will do well in this role

• Someone who is a strong problem solver

• Someone who enjoys finding answers in imperfect or ambiguous situations

• Someone who is curious, structured, and business-minded

• Someone who can move between product questions, business questions, and analytical investigations without getting stuck in just reporting

• Someone who is comfortable working in a client-facing environment and can present insights with clarity and confidence

Role details

• Role: Product Analyst

• Location: Remote

• Hiring location: India only

• Type: Full-time

Job Title: Photoshop Specialist

Company: Suntek.ai

Location: Remote

Experience: Minimum 6 months

Employment Type: Full-Time

Job Description:

We are looking for a creative and detail-oriented Photoshop specialist to join our dynamic team. The ideal candidate will have strong hands-on experience with Adobe Photoshop and a keen eye for design, precision, and aesthetics. You will work closely with our content, marketing, and AI training teams to create and enhance visual assets that align with Suntek.ai's brand and project goals.

Key Responsibilities:

Edit, retouch, and manipulate images for various internal and client projects.

Create high-quality visual assets, including banners, social media creatives, web graphics, and marketing material.

Collaborate with designers, marketers, and project managers to meet design requirements and timelines.

Ensure image consistency, color accuracy, and quality across all platforms.

Follow brand guidelines and design standards while offering creative input for improvements.

Maintain organized file structures and proper asset versioning.

Requirements:

Minimum 6 months of hands-on experience in Adobe Photoshop.

Solid understanding of image editing, masking, retouching, and manipulation.

Strong attention to detail and ability to spot visual inconsistencies

The candidate should possess the ability to work under tight deadlines and manage multiple tasks simultaneously.

Knowledge of other Adobe Creative Suite tools (Illustrator, Lightroom) is a plus.

Basic understanding of AI datasets or experience working in AI-related industries is an added advantage.

Role Overview:

The AI Image Editor & Visual Content Coordinator will be responsible for editing product images, generating AI-based visuals using prompt-driven tools, and ensuring image assets meet eCommerce platform standards. The role also involves organizing image assets and maintaining structured data using spreadsheets.

Key Responsibilities

Image Editing & Optimization

• Edit and enhance product images using Adobe Photoshop and Lightroom
• Retouch images for color correction, background cleanup, and quality improvement
• Resize, crop, and optimize images according to eCommerce platform requirements
• Ensure visual consistency across product catalogs

AI Image Generation

• Generate product and lifestyle images using AI tools via prompt engineering
• Refine prompts to improve image accuracy and quality
• Maintain consistency between product images and generated visuals
• Collaborate with the team to develop AI-based image workflows

Image Coordination & Asset Management

• Organize image assets and naming conventions for product catalogs
• Coordinate with content, merchandising, and tech teams for image requirements
• Track and manage image production tasks

Data & Workflow Management

• Maintain image tracking sheets using Excel / Google Sheets
• Update product image status and ensure proper mapping with SKUs
• Maintain structured documentation for image workflows

Required Skills & Experience:

Experience with Adobe Photoshop

Experience with Adobe Lightroom

Knowledge of AI image generation tools and prompt-based workflows

Experience working with eCommerce product images

Strong attention to detail and visual quality

Basic knowledge of Excel or Google Sheets

Good organizational and coordination skills

Preferred Qualifications:

Previous experience working with Shopify, Amazon, or other e-commerce platforms

Familiarity with AI tools for image generation or editing

Experience managing large product catalogs

Understanding of product image standards for eCommerce

Job description

Full Stack Developer (Backend Focus)

Company: Suntek.ai

About Suntek.ai:

Suntek.ai is a premier digital solutions provider specializing in cutting-edge e-commerce development. With hands-on experience managing and scaling multiple renowned brands on Shopify, we empower small and medium businesses with enterprise-grade digital capabilities. Our

focus is on seamless omnichannel experiences, advanced automation, and high-performance architecture to maximize growth and ROI

Experience: 2-4 years

Location: Remote

About the Role:

We're looking for a full-stack engineer with a strong backend focus to join our team. You'll work on building and maintaining scalable server-side applications while occasionally contributing to frontend development.

What You'll Do

• Design, develop, and maintain backend services and APIs
• Work with databases to ensure data integrity and optimize performance
• Collaborate with cross-functional teams to deliver features end-to-end
• Write clean, testable, and well-documented code
• Participate in code reviews and contribute to technical decisions

Required Skills

• Node.js: Solid experience building server-side applications
• TypeScript Strong typing practices and modern JavaScript/TypeScript patterns
• PostgreSQL Database design, querying, and performance optimization
• NestJS Experience with this framework (or similar structured Node frameworks)
• GraphQL Familiarity with building or consuming GraphQL APIs
• Networking fundamentals: understanding of TCP/IP, UDP, and how web protocols work

Nice to Have

• Docker Containerization and local development environments
• Terraform Infrastructure as code experience
• Cloud platforms: Hands-on experience with AWS, GCP, or Azure

What We Offer:

• 100% remote position with flexible work hours.
• A supportive, high-agency team environment that encourages creativity and initiative.
• Ongoing opportunities for skill development and growth.
• Competitive salary and benefits package.

Job ID : J005

Job Title: Fullstack Developer

About Us:

At Suntek.AI, is at the forefront of helping eCommerce businesses optimize their operations

through advanced AI solutions and comprehensive eCommerce store management. Our goal is

to empower online retailers with state-of-the-art technology that enhances efficiency and drives

growth.. We're looking for a Fullstack Developer who shares our enthusiasm for learning,

experimenting, and solving real-world problems with technology.

Note: This role is fully remote from day one, providing both flexibility and a high-impact learning

environment.

Note:

This role is fully remote from day one, providing both flexibility and a high-impact learning

environment.

Role Overview:

As a Fullstack Developer, you will contribute across the entire stack—building, deploying,

and maintaining robust web applications. You’ll leverage your strong JavaScript skills to develop

intuitive UIs and scalable backend systems. We value individuals who are proactive problem-

solvers, driven, and eager to learn every day.

Key Responsibilities (What will you do?):

•

Frontend Development:

Build and maintain dynamic user interfaces using

React (Next.js preferred) and Tailwind CSS.

•

Backend Development:

Develop efficient backend systems and APIs with a

solid grasp of client-server architecture.

•

JavaScript/TypeScript:

Write clean, scalable, and maintainable code, primarily

in JavaScript or TypeScript.

•

Database Management:

Design and manage databases with PostgreSQL.

•

ORM Integration:

Work with ORMs like Prisma or Drizzle to streamline database

interactions.

•

API Design & Integration:

Design and consume REST APIs for seamless

frontend-backend integration.

•

AI Integration:

Explore and integrate AI APIs (e.g., OpenAI, Anthropic) to

enhance product features.

•

Debugging & Troubleshooting:

Identify and resolve technical issues to ensure

optimal performance and reliability.

•

Continuous Learning:

Stay current with emerging tools, technologies, and

methodologies to keep our solutions cutting-edge.

Skills and Qualifications (What you should know ?):

You are not required to know everything!

•

JavaScript/TypeScript:

Strong foundation in JavaScript; TypeScript experience

is highly preferred.

•

React & Next.js:

Proficiency in React, with Next.js experience being a significant

plus.

•

Database & ORMs:

Hands-on experience with PostgreSQL and ORMs such as

Prisma or Drizzle.

•

Tailwind CSS:

Familiarity with Tailwind for building modern, responsive UIs.

•

REST APIs:

Ability to design and consume REST APIs; solid understanding of

client-server architecture.

•

AI APIs (Preferred):

Exposure to services like OpenAI or Anthropic.

•

Proof of Work:

GitHub (or similar) showing personal projects, contributions, or

portfolio.

•

Self-Motivation:

High agency, with a desire to learn and solve problems daily.

•

Communication:

Strong verbal and written communication skills.

Nice-to-Have:

•

Experience with cloud platforms, CI/CD pipelines, or GraphQL.

•

Demonstrated track record of innovating and implementing unique solutions.

Experience:

-

1-2 years or fresh out of college

-

Relevant experience building web apps

What We Don’t Care About:

•

Your college degree or previous company affiliations.

What matters to us is your ability to deliver results, your eagerness to learn, and tangible proof

of your work.

What We Offer:

•

100% remote position with flexible work hours.

•

A supportive, high-agency team environment that encourages creativity and

initiative.

•

Ongoing opportunities for skill development and growth.

•

Competitive salary and benefits package

Pls fill the below form for faster interview process:

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