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Customer Relationship Management (CRM) Jobs in Mumbai

Explore top Customer Relationship Management (CRM) Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Service Representative

Founded 2014
Product
6-50 employees
Raised funding
Communication Skills
Negotiation
English Proficiency
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Mumbai
Experience icon
3 - 7 years
Experience icon
2 - 2 lacs/annum

Looking for an experienced, energetic customer care executive who will be responsible for resolving customer issues through calls, e-mail, and social media. The candidate must be having minimum one year of customer care experience (e-commerce preferred). To be fit for this job you need: 1.Good Communication skills 2.Problem-solving attitude 3.Time Management Skills 4.Willingness to Learn

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Job poster profile picture - Shantanu Mahajan
Shantanu Mahajan
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Job poster profile picture - Shantanu Mahajan
Shantanu Mahajan

Business Development Executive

Founded 2014
Services
250+ employees
Raised funding
Sales
Business Development
Partnership and Alliances
Customer Relationship Management (CRM)
Location icon
Ahmedabad, Surat, Rajkot, Mumbai, Pune, Nashik, Nagpur
Experience icon
0 - 7 years
Experience icon
1 - 3 lacs/annum

About Company - Lendingkart is a well-funded start up that uses analytics and online data to determine whether it wants tolend to businesses or not. So instead of filling paper forms and making multiple trips to the bank, thebusinessman just logs in, provides access to his online footprint and we use our proprietary self-learningalgo for credit-scoring and to decide instantaneously whether we want to lend to him or not. There isenough data footprint online to determine the intent to pay back a loan, quality of his product/service, healthof his business, and his ability to compete etc. We are a team of ISB, IIM grads determined to automate the entire banking decision and delivery process. For more details - http://www.lendingkart.com Education - Any Graduate - Any Specialization but preference will be given to candidates from Finance/Banking background Responsible for Sales with complete Focus on Major Accounts.Technical knowledge of all services. ● Responsible for Sales with complete Focus on Major Accounts. Technical knowledge of all services. ● Generating Leads. ● To prepare Pre-Sales proposals for prospective clients & to have strong Follow-Ups. ● Identifies Business Opportunities by identifying major prospects from sectors and evaluating their position in the industry. ● Having upgrade knowledge on market & industry trends. ● Establish, Develop & Maintain Business Relationships with Current & Prospective Customers. ● To Assist Operations, CRM Team in Post Sales Activities. ● Create opportunities for Organic business growth. ● To prepare reports and to maintain Team MIS & validate Team reports. ● To maintain Team Motivation & Energy levels for enhancing productivity.

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Job poster profile picture - Akshay Poshatwar
Akshay Poshatwar
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Job poster profile picture - Akshay Poshatwar
Akshay Poshatwar

Customer Support Executive

Founded 2016
Products and services
6-50 employees
Profitable
Communication Skills
Sales
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 14 lacs/annum

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

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Job poster profile picture - Brijesh Arya
Brijesh Arya
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Job poster profile picture - Brijesh Arya
Brijesh Arya

Sales Associate - Channel and Direct Sales

Founded 2014
Product
6-50 employees
Raised funding
Customer Relationship Management (CRM)
Field Sales
Sales
financial services
loan products
customer facing
Interpersonal Skills
Presentation Skills
Location icon
chennai, Hyderabad, Mumbai, NCR (Delhi | Gurgaon | Noida), Ludhiana, Ahmedabad, Kolkata, Bengaluru (Bangalore)
Experience icon
3 - 7 years
Experience icon
3 - 6 lacs/annum

We are seeking an enthusiastic sales professional with very strong communication skills to be a key member of our sales & marketing team. The role is a junior position reporting to and working closely with the Sales Head of the Company to achieve Namaste Credit’s key strategic objectives. We are planning to grow the team meaningfully over the coming year, which will result in significant growth potential for this role. Key responsibilities of the role include: Monitoring channel activity, analyzing performance, identifying areas of improvement Developing business through consultative engagement with lenders & channel partners Creation of relationships (with Business partners, clients and lenders) and ensure smooth servicing and operations Timely resolution of all discrepancies raised during application processing at underwriting stage and disbursement stage Timely closure of loan files through lenders across a range of areas - Home Loans, Business Loans, Mortgage Loans & Personal Loans

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Job poster profile picture - Krishnan Parameswaran
Krishnan Parameswaran
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Job poster profile picture - Krishnan Parameswaran
Krishnan Parameswaran

Sales Associate

Founded 1997
Product
250+ employees
Profitable
Sales
Business Development
Customer Relationship Management (CRM)
freshers
team player
excellent communication skills
sales executive
Customer Success (Customer Support)
Location icon
Mumbai
Experience icon
0 - 2 years
Experience icon
2 - 3 lacs/annum

About the Business Unit: BigRock, is one of India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today. What's the job like? *Assist customer inquiries via phone, chat or email. *Understand requirements and provide information to the customer to choose the right solution. *Develop a robust pipeline and achieve assigned revenue targets and service levels. *Maintain and manage the pipeline with accurate notes and rigorous follow ups. *Identify and work with existing customers to improve and expand relationships. *Coordinate and engage necessary resources from the Product, Operations and Marketing teams. *Sustain accurate forecasts. *Recommend changes in products, services and policies by evaluating results and competitive developments What are we looking for? * Graduate graduate from any stream (mandatory) *0-2 years of work experience * Should be willing to work in rotational shifts. * Good oral & written communication skills. * Excellent analytical skills. * Good Team Player * Ability to complete large volumes of work

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Job poster profile picture - Bobby Rathod
Bobby Rathod
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Job poster profile picture - Bobby Rathod
Bobby Rathod
Business Development
Sales
Client Servicing
Customer Relationship Management (CRM)
Presales
Salesforce
Location icon
Pune, Mumbai, NCR (Delhi | Gurgaon | Noida), Kolkata, Chennai
Experience icon
0 - 0 years
Experience icon
0 - 0 lacs/annum

1) Visiting Special child schools/centers/Ngo ,child professionals and making them aware about our free software and free android app for special need parents for better child health care 2) Using digital media and other tools to make regular child parents aware about our free growth and developmental monitoring app 1) students get an opportunity to make difference in lives of countless special children and parents. 2) Get to work with a highly appreciated startup which is striving to make difference in child healthcare. 3) Students will conduct market research and help built a better solution. 4) Students will know what it is like to for a belief and surely help the in their life career 5) definitely they will in the process gain different marketable skills

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Job poster profile picture - Swapnil Chavan
Swapnil Chavan
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Job poster profile picture - Swapnil Chavan
Swapnil Chavan

E-commerce Specialist

Founded 2015
Products and services
1-5 employees
Bootstrapped
Client Servicing
Content Writing
Customer Relationship Management (CRM)
Excel VBA
MS-Excel
Location icon
Hyderabad, Bengaluru (Bangalore), Mumbai
Experience icon
1 - 2 years
Experience icon
2 - 4 lacs/annum

Cartalyst is a B2B technology startup, which equips Small & Medium Businesses with tools and insights to have an online presence. We provide all the services required for a brand to sell their products through all online channels. Fancy working for a startup? Come Join us and help drive growth – for you, for the customers and for the company. Responsibilities 1. Create customer’s e-commerce product listings on Amazon, Flipkart, etc. 2. Interact with customers to understand their products to create impressive listings. 3. Interact with Amazon/Flipkart teams to resolve any issue related to listings, etc. 4. Handle Customer’s e-commerce processes - store creation, creating listings, optimizing listings and creating promotions for online sales.

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Job poster profile picture - Rubin Shah
Rubin Shah
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Job poster profile picture - Rubin Shah
Rubin Shah

CRE: Last Mile

Founded 2012
Product
51-250 employees
Raised funding
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Field Sales
Location icon
Bengaluru (Bangalore), Mumbai
Experience icon
0 - 3 years
Experience icon
2 - 4 lacs/annum

Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at careers@furlenco.com

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Job poster profile picture - Angarika Borah
Angarika Borah
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Job poster profile picture - Angarika Borah
Angarika Borah

CRM manager

Founded 2010
Services
51-250 employees
Raised funding
Customer Relationship Management (CRM)
Customer Success (Customer Support)
Technology Marketing
Location icon
Mumbai
Experience icon
3 - 7 years
Experience icon
5 - 10 lacs/annum

Most reputed online travel company. Startup ecommerce

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Job poster profile picture - Neha Mohnot
Neha Mohnot
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Neha Mohnot
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