Loading...

{{notif_text}}

Let the best companies discover your talent - Check out Cutshort Discovered

Customer Relationship Management (CRM) Jobs in Mumbai

Explore top Customer Relationship Management (CRM) Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Retail Lead Management
Retail Lead Management

Founded 2016
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 5 years
Experience icon
Best in industry2 - 5 lacs/annum

1. Respond to user queries (queries of parents looking for preschool and daycare) in a prompt manner through calls and emails2. Follow up on the user query with daycares / preschool network to close the query3. Record and maintain user data in a systematic manner4. Support in marketing activation / user lead generation by sharing blog posts on facebook groups and responding to queries w.r.t to preschools and daycares on fb groups to direct traffic to Proeves.com

Job posted by
apply for job
apply for job
Divya Mehta picture
Divya Mehta
Job posted by
Divya Mehta picture
Divya Mehta
Apply for job
apply for job

Client Servicing Executive- Fresher
Client Servicing Executive- Fresher

Founded 2012
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Navi Mumbai, Mumbai
Experience icon
0 - 1 years
Experience icon
Best in industry2 - 3 lacs/annum

Work with clients in support of new business opportunities, client service, and sales programs. • Establish goals, analyze growth, and provide accurate progress reports, forecasts, and budgets. • Ensure company-wide consistency in client service and sales procedures. • Utilize product solutions and marketing teams to refine service offerings. • Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products. • Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations • Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.Female candidate preferred

Job posted by
apply for job
apply for job
Shreyasi Sen picture
Shreyasi Sen
Job posted by
Shreyasi Sen picture
Shreyasi Sen
Apply for job
apply for job

GrayQuest - Regional Head, Sales and BD
GrayQuest - Regional Head, Sales and BD

Founded 2017
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad, Bengaluru (Bangalore), Mumbai, Chennai
Experience icon
2 - 7 years
Experience icon
Best in industry4 - 9 lacs/annum

We are looking for an enterprising and dynamic Sales/BD Leader to join us as a Regional BD lead (B2B) at GrayQuest. This will be a core position where the candidate will have independent ownership of the Indore Region to build up our presence. Figuring out the education eco-system landscape and building relationships with key stakeholders while simultaneously developing a team to fulfill the growth plans will be a key responsibility.We are a young team that has successfully completed the initial POC and product-market fitment phase, now looking to scale up significantly. The candidate will have growth opportunities and independent decision making while learning from multi-functional roles within the core team.Responsibility -- Own the P&L responsibility for their region- Coordinate and manage accounts of our existing partnerships - Educate and spread awareness about our financial product/concept to our prospective educational institutions in the region- Ensure effective execution of our strategic roll-out plan with the given partner- Coordinate with the partners/prospects for giving presentations and address customer Q/ARequirement -- Strong Interpersonal and intrapersonal skills- Ability to work independently, and deliver quantifiable results- B2B experience and understanding of the sales life cycle.

Job posted by
apply for job
apply for job
Rishab Mehta picture
Rishab Mehta
Job posted by
Rishab Mehta picture
Rishab Mehta
Apply for job
apply for job

Client Servicing
Client Servicing

Founded 2015
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 4 years
Experience icon
Best in industry2 - 3 lacs/annum

Coordinate and manage all marketing, advertising and promotional activities of the clients. Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief. Work on market research to determine market requirements for existing and future prospects/clients. Maintain cordial relation with different media individuals Meet clients on a regular basis to understand their business and requirement. Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms. Manage the workflow and come up with solutions to execute jobs as per deadlines. Being proactive in suggesting new ideas to clients. Reports and Presentations would be needed on a monthly basis. Create presentations for a new client pitch or big promotions.

Job posted by
apply for job
apply for job
Farha shaikh picture
Farha shaikh
Job posted by
Farha shaikh picture
Farha shaikh
Apply for job
apply for job

Implementation Manager
Implementation Manager

Founded 2011
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore), Mumbai, NCR (Delhi | Gurgaon | Noida)
Experience icon
8 - 13 years
Experience icon
Best in industry25 - 30 lacs/annum

LeadSquared is currently seeking a highly motivated and experienced Implementation Manager to join our team.   Who we are?   LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes.  Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.   LeadSquared has been recognized as one of the fastest growing companies in the world:   Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius   LeadSquared is backed by institutional investors like Stakeboat Capital and angels like Jyoti Bansal.   Job Description:   LeadSquared is looking for an Implementation Manager who will be in-charge of getting the product live for our new clients. The role is a critical one since it will impact the overall retention and satisfaction of the customers.   Key Responsibilities:   Conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones, deliverables, SLAs and KPIs. Some meetings may require travel to client Location (domestic / international). Understand customers’ business and motivation to subscribe to LeadSquared: Come up with LeadSquared customization based on this understanding. Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. Come up and implement the best way of importing existing customer data and digital assets Execute the implementation plan: Make the customer live within promised timeframe. Be single point of contact for customer on implementation including any integrations. Communicate work status to client and internal stakeholders on a regular basis Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer Work closely with the product development team to share client feedback and for post-implementation reviews Track key metrics and KPIs related to implementation success Identify implementation areas that can be automated and work with the product or customer success teams to automate them Upsell / cross-sell LeadSquared product or services wherever applicable   Key Capabilities:   A bachelor’s or master’s degree engineering or technology 8+ years of mandatory experience in Implementation world class products Ability to manage multiple clients and projects/task simultaneously Exception problem solving and solutioning skills Customer success-oriented attitude Excellent written and oral English skills Understanding of how cloud-based applications are delivered and consumed Understand of unique feature and challenges of SaaS applications Exceptional critical thinking skills is a plus Flexibility to travel is required Timely execution-oriented professionals will be preferred Focus on quality and attitude to excel will be a big plus

Job posted by
apply for job
apply for job
Surabhi J picture
Surabhi J
Job posted by
Surabhi J picture
Surabhi J
Apply for job
apply for job

Client Relationship Manager (CRM)- MUMBAI
Client Relationship Manager (CRM)- MUMBAI

Founded 2015
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
12 - 20+ years
Experience icon
Best in industry8 - 50 lacs/annum

As a Territory Business Development Representative working with Client, you will have the exciting opportunity to help promote the growth and shape the future of emerging technology. Your responsibilities will include increasing adoption, and market penetration in enterprise accounts. The ideal candidate will possess both business development and technical background that enables him or her to engage at the CXO level as well as with software developers and IT architects. He/she should also be a self-starter who is prepared to develop and execute against a territory coverage plan business objectives.   Basic Qualifications: 12+ years of technology-related sales or business development experience. A technical background in engineering, computer science/MIS or equivalent work experience required. Hands-on experience in Cloud sales in India Market. Direct field experience in working with top enterprise accounts across your assigned territory. Strong verbal and written communication skills. Extensive customer & contact network. Fluent in English & another language (territory dependent). Preferred Qualifications: BE/BTech or Equivalent degree required. Masters or MBA a plus. Direct field experience in working with top enterprise/high growth startup accounts across your assigned territory.

Job posted by
apply for job
apply for job
Rajat Agarwal picture
Rajat Agarwal
Job posted by
Rajat Agarwal picture
Rajat Agarwal
Apply for job
apply for job

Customer Support executive
Customer Support executive

Founded 2007
Products and services{{j_company_types[3 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Remote, Malad, Mumbai
Experience icon
0 - 1 years
Experience icon
Best in industry1 - 2 lacs/annum

Hiring for Customer Care Department (Purely inbound process) NO SALES NO TARGETEnglish + Tamil/Kannada & HindiGood with communicationReqiured Male candidatesHsc/Grads Fresher can applyShift timing : 8am to 11pm (Any 9hrs shift)Job Location : Malad westwho can join us spot

Job posted by
apply for job
apply for job
Riddhi Pandya picture
Riddhi Pandya
Job posted by
Riddhi Pandya picture
Riddhi Pandya
Apply for job
apply for job

Customer Support executive
Customer Support executive

Founded 2017
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[1 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 6 years
Experience icon
Best in industry2 - 6 lacs/annum

Query Handling And Troubleshooting Track & effectively address queries with timeliness and accuracy. Answer incoming queries over phone and emails Customer Relations Resolve any customer complaints in a prompt and professional manner. Collaborate to ensure customer satisfaction. CRM Software Should be able to work, manage & maintain the CRM software. Coordinate with internal managers for updating data Maintain complete and accurate customer correspondence data.

Job posted by
apply for job
apply for job
Ayesha Goyal picture
Ayesha Goyal
Job posted by
Ayesha Goyal picture
Ayesha Goyal
Apply for job
apply for job