Position Summary
We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.
Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.
Key Responsibilities
- Make outbound calls to potential or existing customers to promote logistics services.
- Handle inbound calls, respond to queries, and provide basic service information.
- Generate leads and record relevant customer information for follow-up.
- Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
- Maintain customer data and call records accurately in the CRM system.
- Perform regular follow-ups with leads to maintain engagement and interest.
- Share customer feedback or complaints with the relevant team for resolution.
- Learn and stay updated on logistics services, pricing, and processes.
Required Skills and Qualifications
- Education: Minimum 12th pass / HSC or Graduate in any stream
- Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
- Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
- Soft Skills:
- Excellent verbal communication
- Positive attitude and eagerness to learn
- Ability to handle rejections gracefully
- Basic understanding of customer service
- Technical Skills:
- Basic computer literacy (MS Excel, Email, Internet)
- Willingness to learn CRM software
Shubham Vishwakarma
Full Stack Developer - Averlon
About Crystal Logistic Cool Chain Pvt Ltd
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Full Time, Permanent
Ability to effectively handle Enterprise sales & Assisting the Business Team. Understand Tech Products Gather Leads and build a sales pipeline Business Development in IT Consulting, Proposal making, client handling. Requirement Analysis. Prepare BRD
Good knowledge of online bidding on portals Freelancer, Upwork. Good working knowledge of SRS and other documentation. excellent communications & writing skills, how to work on wire-frames
Female Candidates get preferrable
Experience: 1 to 3 years
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon