Position Summary
We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.
Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.
Key Responsibilities
- Make outbound calls to potential or existing customers to promote logistics services.
- Handle inbound calls, respond to queries, and provide basic service information.
- Generate leads and record relevant customer information for follow-up.
- Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
- Maintain customer data and call records accurately in the CRM system.
- Perform regular follow-ups with leads to maintain engagement and interest.
- Share customer feedback or complaints with the relevant team for resolution.
- Learn and stay updated on logistics services, pricing, and processes.
Required Skills and Qualifications
- Education: Minimum 12th pass / HSC or Graduate in any stream
- Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
- Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
- Soft Skills:
- Excellent verbal communication
- Positive attitude and eagerness to learn
- Ability to handle rejections gracefully
- Basic understanding of customer service
- Technical Skills:
- Basic computer literacy (MS Excel, Email, Internet)
- Willingness to learn CRM software
Shubham Vishwakarma
Full Stack Developer - Averlon
About Crystal Logistic Cool Chain Pvt Ltd
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1. Digital Marketing Planning:
· Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products
2. Social Media Coordination:
· Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
· Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.
· Manage content calendars, scheduling, and publishing to maintain a consistent online presence.
· Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.
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· Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.
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· Monitor and improve email campaign performance based on key metrics and A/B testing.
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· Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.
· Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.
· Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.
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- Constantly look for funnel drop offs and optimise every step to increase conversion rates
- Share data on daily, weekly and monthly basis with the larger team
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- 5+ years of hands-on experience in working with user engagement platforms like WebEngage
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- Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with engineers to execute it.
- Assume ownership of products of the portal including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
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Full Stack Developer - Averlon