Insights Manager

Job Title: Customer Support Executive (Work From Office)

Working Days: 6 days a week

Shift: 9-hour rotational shifts

Week Off: Rotational

Eligibility: Graduates – Freshers can apply

Undergraduates – Minimum 1 year of experience required

Fluent English communication is mandatory

Salary: ₹15,000 – ₹18,000 in-hand

Role: Handle customer queries professionally, provide accurate information, and ensure a smooth customer experience.

We seek an SEO Developer who can help us optimize our website to rank higher on search engine results pages. In this role, you will be responsible for developing and implementing SEO strategies, conducting keyword research, and analyzing website data to improve our online visibility.

You should have a strong understanding of search engine algorithms and experience with famous SEO tools and analytics platforms. Ultimately, you will help us attract more visitors to our site and generate more leads for our business.

SEO Developer Responsibilities

Mentioned below are the significant roles and responsibilities of an SEO Developer:

• Developing and managing effective search engine optimization (SEO) strategies.
• Conducting keyword research to identify high-value target keywords.
• Analyzing website architecture and linking structure to identify potential issues and recommend solutions.
• Implementing on-page SEO tactics such as optimizing titles, meta tags, anchor text, etc.
• Optimizing website content for maximum relevance and organic reach.
• Building link popularity through directory submissions, blog commenting, forum posting, social bookmarking, etc.
• Monitoring SEO performance metrics such as rankings, traffic, and conversions.
• Generating regular reports on SEO performance and progress.
• Staying up-to-date with the latest SEO trends and developments.

About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.

About the role:
We are seeking a Sr. Frontend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.

What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skill and love technical challenges
● Lead a team of developers and showcase managerial skills
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/ industry trends and applies them proactively
● Knowledge of software best practices, like test driven development and continuous integration

Must have:
● BE/ B.Tech in Computer Science or a related field or equivalent practical experience
● Proven working experience in frontend programming for a minimum of 3 years
● Good understanding of frameworks like Bootstrap, Backbone, ReactJS, Redux and libraries like jQuery, LESS and Ajax
● Knowledge of performance testing frameworks including Mocha and Jest
● Experience with browser-based debugging and performance testing software
● Strong understanding of server-side scripting and Javascript frameworks, including jQuery
● Aggressive problem diagnosis and creative problem solving skills and client handling skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience with coaching and mentoring junior web developers
● Experience in working with a variety of external frameworks and libraries
● Proven experience integrating with, along with a deep understanding of, service-based Web APIs including REST and/or GraphQL
● Good knowledge of User Interface patterns and techniques to solve common UI problems

Nice to have:
● Familiarity and experience using a variety of architectural design patterns
● Personal projects or contributions to the open source community
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills

Why you’ll love it here:
(Besides working with our team with infinite charm)

● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.

Who We Are?

Bectran, the industry leading SaaS platform, has grown rapidly over the last 10 years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. From simple to complex organizations, SMEs to Fortune 500 companies, Bectran has helped companies cut down the time to process and approve credit by as much as 90% whilst significantly lowering the risk of credit defaults and the cost of collections. Our customers enjoy the ease, speed and cost-effectiveness of adopting the Bectran platform. Credit Professionals in various industries have described the Bectran platform as the future of the credit department.

Mid-Level Software Engineer (Java Fullstack Engineer/Developer)

This dynamic opportunity in a fast growing and multi-technology SaaS platform is for you!! As a Software Engineer at Bectran, it is essential that you have the breadth of knowledge to participate in design and development of a contemporary SaaS-based architecture. Practical development experience using Java/J2EE is required for the right candidate to succeed. You should be curious about technology and open to learning and applying new innovations.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 4-8 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

What You’ll Love About Bectran:

• Developing strategic industry knowledge and driving your own success.
• Watching your hard work have a direct impact on success of the company and global customer base.
• All standard benefits.

As Bectran continues to expand in the Fintech SaaS industry, we are seeking intelligent, hard-working and highly skilled individuals to join our growing Engineering team. If you are ready to expand your knowledge as you solve complex problems, we want to hear from you!

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills
•  

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.