Assistant Manager / Manager - Retention Marketing

We looking for an efficient candidate for tele-calling services for our tele-calling unit. The candidate should be very fluent in English speaking and should have to capability to attend client requirements and sales. The following requirements are expected from the eligible candidates:

• Proficient in Good English Speaking.
• Any gender with age group for job positions between 21yrs to 30yrs.
• Experienced candidates are mostly preferred for the job role.
• Need to adapt to the working environment, time management and co-operation with teamwork.
• Earn incentives up to 30k per month based on performance.
• Performance bonus will be credited for best performing candidates.

Summary The Accounts and Administration Executive will manage day-to-day accounting, statutory

compliances, and administrative operations. The role requires hands-on experience with Tally ERP,

GST and TDS processes, reconciliations, vendor/client coordination, payroll support, and audit

readiness, along with strong organizational and time management skills.

Responsibilities :-

• Prepare tax invoices and e-invoices on the GST portal; ensure timely and accurate filings.
• Follow up for client payments via email and calls; maintain AR aging and collection notes.
• Prepare and maintain Accounts Receivable and Accounts Payable.
• Perform bank reconciliations; manage petty cash and expense claims with proper documentation.
• Review and compile monthly MIS reports; highlight variances and actionable insights.
• Verify TDS workings and process payments; maintain challans and records.
• Verify GST workings and payments; ensure accurate returns and supporting schedules.
• Conduct GSTR-2A reconciliation; coordinate with vendors to resolve discrepancies.
• Handle scrutiny matters and monthly statutory compliances as per applicable regulations.
• Prepare financial documents and schedules as requested by the manager and directors.
• Coordinate closely with Directors on finance and administrative matters.
• Manage routine admin and procurement tasks on daily/weekly/monthly/annual cycles.
• Maintain monthly attendance records; assist in payroll checking and disbursal.
• Coordinate with external auditors; support year-end closing and audit report finalization.
• Liaise with Company Secretary to handle MCA compliances for the company and directors.
• Prepare and maintain ISO-related documents for internal and external audits.

Skills:-

• Strong understanding of basic accounting principles and concepts.
• Proficiency in Microsoft Excel and other accounting software.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.

🎯 Role Overview

We are a UK-based SaaS company powering online ordering, POS, and mobile apps for restaurants and takeaways. We already serve 1200+ clients on our legacy platform and are migrating to a modern Python-Django, React, Flutter, microservices stack hosted on OVH Cloud.

We’re looking for a hands-on Senior Architect/Lead based in India (preferably Kerala) who can:

• Audit and stabilize our current build,

• Deliver MVP in weeks, not months,

• And evolve into the future CTO of the company.

This role is high-impact: you’ll work closely with the UK leadership team and lead a growing India-based engineering group.

🛠️ Key Responsibilities

• Architecture & Ownership

• Review and refactor existing codebase (Django backend, Flutter apps, React admin).

• Define clean architecture, APIs, and service boundaries.

• Simplify into a stable MVP (modular monolith first, microservices later).

• Delivery Management

• Enforce agile sprints (2-week cycles).

• Set up CI/CD pipelines, test automation, QA cycles.

• Ensure smooth and secure deployments on OVH cloud.

• Hands-On Development

• Lead by example — write/refactor core backend/frontend code.

• Mentor and guide 3 in-house developers (transitioning from PHP/Opencart).

• Scaling & Future Roadmap

• Prepare system for multi-language support, payments, POS integrations.

• Define a 12–24 month tech roadmap aligned with business goals.

• Explore AI-assisted coding/testing to boost team productivity.

• Leadership

• Act as technical counterpart to business leadership in the UK.

• Build and lead a strong India-based engineering team as we scale.

✅ Required Skills & Experience

• 7–10 years professional development experience, with at least 3 years leading teams or projects.

• Strong hands-on expertise in:

• Python-Django (backend, APIs, ORM, migrations)

• Flutter (cross-platform apps)

• React (admin dashboards)

• DevOps (CI/CD, Docker, cloud deployments)

• Proven track record of shipping SaaS products from MVP → production.

• Experience cleaning up/refactoring messy codebases.

• Ability to mentor mid-level and junior devs.

• Bonus: Experience with restaurant/retail tech, POS, or fintech/payments.

🚀 Desirable Traits

• Pragmatic “builder” mindset → knows how to cut complexity and ship fast.

• Hands-on problem solver, not just a PowerPoint architect.

• Ambition to grow into CTO role (lead a larger tech org, own platform strategy).

• Strong communicator — can bridge between UK business team and India dev team.

💼 What We Offer

• Competitive salary for senior-level (₹12 -  ₹18 lakhs INR / year depending on experience).

• Future CTO track opportunity.

• Chance to lead the rebuild of a SaaS platform already trusted by 1200+ businesses.

• Direct collaboration with UK leadership, high ownership and visibility.

📌 How to Apply

Send CV + GitHub/LinkedIn. In your cover note, describe:

• A time you had to rescue a struggling project.

• Your experience with Django + Flutter + React in one product.

• Why you’d want to grow into CTO responsibilities.

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

What you will be doing:

1. Enable growth:

• Create a design that effectively communicates the intent or the purpose of the collateral in interesting

ways.

• Convert creative briefs into compelling design for our target audience to enable growth.

• Comfortably manage multiple projects simultaneously with the best turnaround time.

• Work closely with the Design team and Marketing team to achieve the best results.

Internal

2. Develop Agile Design:

• Adapt to Brand Guidelines and design collaterals in an efficient way.

• Minimize monotony and efficiently work on value-driven design projects.

• Conduct multiple iterations based on the team feedback and Brand Communication.

• Contribute to Internal Communications, Sales, Social, and Brand communication seamlessly.

3. Be Curious & Creative:

• Continuously improve the existing designs with a growth and experimentation mindset.

• Contribute creatively to social media Posts, Interactions, and responses.

• Stay ahead in design thinking by actively learning and researching.

• Develop the brand repository, which is an inspiration for Layout, composition, illustrations, graphics, etc.

What you need to bring:

• 2-4 years of experience in Graphic designing or a similar role.

• One should be highly creative and have an impressive portfolio of design projects.

• Proven experience with Adobe Suite- proficiency in Adobe Illustrator, InDesign, Photoshop.

• Team spirit: effective communication skills to collaborate with various stakeholders.

• Must have good written and verbal communication skills with the ability to seamlessly coordinate with

external clients.

• Great at managing time with multi-tasking ability.

• Any graduate or non-graduate with relevant field experience is welcomed into the family.

Job Description :

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities And Duties :

- Must have built at least one Android, iOS, apps with Flutter or Hybrid Framework.

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Xoxoday is looking for a highly skilled computer programmer who is comfortable with front end programming. The front-end developer's job is to convert website design files into high fidelity HTML/CSS and work on ReactJS code to bring it to life.

• Design and develop UI for SaaS Application using HTML/CSS
• Driving innovations
• Estimate efforts, identify risks, devices and meets project schedules
• Mentors and coaches’ engineers and provide technical leadership

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An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 4 years of strong design and development experience in building massively large-scale distributed internet systems and products
• Skillsets -

• Expert - HTML/CSS/Bootstrap/Pixel perfect UI development.
• Good - ReactJS/AngularJS

• Scripting languages like NodeJS will be good to have
• Building single page applications with multiple components
• Working on complex dashboards and reporting interfaces
• Data structures & algorithms skills
• Open source software, frameworks, and broader cutting-edge technologies
• Modern JavaScript libraries and front-end components
• BS/MS in Computer Science or equivalent

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

‍

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

‍

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

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We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.