Business Development Executive

Role Objective

​As an ORM Executive, you will be the "digital guardian" of our brand. You will monitor, manage, and improve our brand’s perception across social media, review sites, and search engines. Your goal is to foster positive customer sentiment while swiftly mitigating negative narratives and potential crises.

​Key Responsibilities

​Active Monitoring: Track brand mentions, reviews, and discussions across social media (Instagram, X, LinkedIn, Reddit), Google My Business (GMB), and industry-specific forums.

​Response Management: Draft and post professional, empathetic, and on-brand responses to both positive and negative customer feedback within defined Turnaround Times (TAT).

​Crisis Mitigation: Identify high-risk comments or trending negative topics and escalate them to the PR/Marketing leads for immediate action.

​Sentiment Analysis: Categorize online mentions (Positive, Neutral, Negative) and provide weekly reports on sentiment trends and recurring customer pain points.

Required Skills & Qualifications

​Experience: Minimum 1 year of dedicated experience in ORM or Digital Customer Support.

​Communication: Exceptional written English with the ability to adapt tone (from professional to witty) based on the situation.

​Soft Skills: A "thick skin" for handling online trolls/hatred and a solution-oriented mindset.

​Tech Savvy: Basic understanding of SEO (to understand how reviews impact search rankings).

Role Overview:

We are seeking an experienced QA professional proficient in testing to ensure the delivery of high‑quality software products. You will design and execute comprehensive test strategies, develop and maintain automated test scripts, and collaborate closely with development and product teams to identify and resolve defects. This role requires a strong understanding of QA methodologies, attention to detail, and a passion for continuous improvement in software quality.

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Key Responsibilities:

• Design, develop, and execute detailed manual test cases based on functional and technical requirements.

• Develop, maintain, and execute automated test scripts using industry‑standard tools and frameworks.

• Identify, document, and track software defects, collaborating with developers to ensure timely resolution.

• Conduct regression, integration, performance, and security testing as needed.

• Participate in the planning and review of test strategies, test plans, and test scenarios.

• Ensure comprehensive test coverage and maintain accurate test documentation and reports.

• Integrate automated tests into CI/CD pipelines for continuous quality assurance.• Collaborate with cross‑functional teams to understand product requirements and deliver high‑quality releases.

• Participate in code and test case reviews, providing feedback to improve quality standards.

• Stay updated with emerging testing tools, techniques, and best practices.

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Required Skills & Qualifications:

• Proven experience in software testing.

• Strong knowledge of QA methodologies, SDLC, and STLC.

• Proficiency in at least one programming/scripting language used for automation (e.g., Java, Python, JavaScript).

• Experience with automation tools such as Selenium, Appium, or similar.

• Ability to write and execute complex SQL queries for data validation.

• Familiarity with Agile/Scrum methodologies.

• Excellent analytical, problem‑solving, and communication skills.

• Experience with bug tracking and test management tools (e.g., JIRA, TestRail).

• Bachelor’s degree in Computer Science, Engineering, or related field.

The Role: IT Administrator

We are looking for a proactive and detail-oriented IT Administrator / IT Coordinator to support and maintain our company’s IT infrastructure and user systems. The ideal candidate will have experience handling day-to-day IT operations, hardware/software support, and coordination with vendors, ensuring smooth and secure IT functioning across multiple locations.

What You’ll Do:

• Manage and monitor company IT infrastructure, including systems, networks, printers, and communication tools.
• Provide technical support to end-users for hardware, software, and network issues (onsite and remote).
• Coordinate with external IT vendors and service providers for maintenance, troubleshooting, and AMC renewals.
• Install, configure, and maintain desktops, laptops, printers, scanners, routers, and other peripherals.
• Manage user accounts, access rights, and data backup processes.
• Ensure antivirus, firewalls, and data protection measures are up to date and effective.
• Assist in IT asset management – inventory tracking, procurement, and disposal.
• Support implementation of new technologies or systems as per business needs.
• Maintain documentation for IT setups, licenses, and configurations.
• Liaise with HO and regional teams to ensure IT standards and policies are followed.

What We’re Looking For:

• Strong knowledge of Windows OS, MS Office, and networking fundamentals (LAN/WAN/Wi-Fi).
• Familiarity with ERP or CRM systems (SAP, Tally, or similar) preferred.
• Basic understanding of data backup systems, firewalls, and antivirus management.
• Excellent troubleshooting and problem-solving skills.
• Good communication and coordination skills across teams and departments.
• Ability to manage multiple priorities in a fast-paced FMCG environment.
• Bachelor’s degree / Diploma in Computer Science, Information Technology, or related field.

Why Join Us:

• Dynamic Industry Exposure: Be part of a fast-growing FMCG company where technology drives efficiency and innovation across supply chain, sales, and operations.
• End-to-End Learning: Gain hands-on experience managing IT systems that support manufacturing, warehousing, and nationwide distribution networks.
• Collaborative Environment: Work closely with cross-functional teams — Sales, Marketing, Operations, and HR — to create impactful tech-enabled solutions.
• Growth Opportunities: We value internal talent and provide opportunities for skill enhancement, certifications, and career advancement within the IT function.

Job Title - Senior Backend Engineer

About Tazapay 

Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates. 

They are licensed and backed by leading investors.   www.tazapay.com 

What’s exciting waiting for You? 

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc. 

We believe in a culture of openness, innovation & great memories together. 

Are you ready for the ride? 

Find what interesting things you could do with us. 

About the Backend Engineer role

Responsibilities (not exhaustive)

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance 
• Participate in code and design reviews to maintain our high development standards
• Partner with the product management team to define and execute the feature roadmap
• Translate business requirements into scalable and extensible design
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution
• Continuously improve code quality, product execution, and customer delight
• Willingness to learn new languages and methodologies
• An enormous sense of ownership
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate

Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems

Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications
• Deep knowledge of Linux as a production environment
• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures
• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++
• Proficient in OOP, including design patterns. 
• Ability to design and implement low latency RESTful services
• Hands-on coder who has built backend services that handle high volume traffic.
• Strong understanding of system performance and scaling
• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
• Data modeling experience in both Relational and NoSQL databases
• Continuously refactor applications to ensure high-quality design
• Ability to plan, prioritize, estimate and execute releases with good degree of predictability
• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
• Passion for learning new things, solving challenging problems
• Ability to get stuff done!

Nice to have

• Familiarity with Golang ecosystem
• Familiarity with running web services at scale; understanding of systems internals and networking are a plus
• Be familiar with HTTP/HTTPS communication protocols.

Abilities and Traits

• Ability to work under pressure and meet deadlines
• Ability to provide exceptional attention to details of the product.
• Ability to focus for extended periods of repetitious activity.
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Excellent planning, organizational, and prioritization skills

Location - Chennai - India

Join our team and let's groove together to the rhythm of innovation and opportunity!

Your Buddy

Tazapay

Good to have would be AWS Architect Certification.

Must Have

• NodeJS / TypeScript experience 3+ years
• AWS experience 3+ years using AWS SDK
• Lamba
• API Gateway
• Event based architecture like Kinesis, MSK (Kafka)
• Database Sql / NoSql

Considered a plus:

• Frontend development React / Angular
• AWS IoT Core, Kafka, Kinesis
• Elastic Search

Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Experience in building and re-engineering cloud based solutions on AWS.

Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must. Hands-on development on Spring MVC framework.

Experience working on Java 8 or above.

Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.

Exposure to server-side and client-side caching mechanisms. Ability to debug the applications and provide instant workable solutions.

Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.