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Tellecaller / Inside sales
Appiness interactive
Tellecaller / Inside sales
Appiness Interactive's logo

Tellecaller / Inside sales

at Appiness interactive

Agency job
0 - 2 yrs
₹2.8L - ₹3.5L / yr
Bengaluru (Bangalore)
Skills
Lead Generation
cold call
Customer Relationship Management (CRM)
Client Servicing

Job Description: Telecaller / Pre-Sales Executive

Role: Telecaller / Pre-Sales Executive

Experience: 0–3 years

Location: Bangalore

Industry: IT Services / Digital / B2B


Role Objective

To generate, qualify, and nurture leads through outbound and inbound calling, supporting the

sales and business development team.


Key Responsibilities

● Make outbound calls to prospective clients using provided databases

● Handle inbound inquiries and explain company services clearly

● Qualify leads based on defined criteria (requirement, budget, timeline)

● Schedule meetings/demos for the Business Development team

● Follow up with leads via calls, WhatsApp, and email

● Maintain accurate lead data and call logs in CRM or tracking sheets

● Meet daily/weekly calling and lead qualification targets

● Handle basic objections and provide standard information

● Coordinate with sales and marketing teams for smooth lead handover

● Share feedback and market insights gathered from calls


Required Skills & Qualifications

● Excellent verbal communication skills

● Basic understanding of sales and customer handling

● Ability to handle rejection and pressure

● Familiarity with CRM tools and MS Excel

● Target-driven and disciplined approach


KPIs

● Number of calls per day

● Qualified leads generated

● Meetings/demos scheduled

● Lead conversion ratio (to BD team)



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