Job Description: Telecaller / Pre-Sales Executive
Role: Telecaller / Pre-Sales Executive
Experience: 0–3 years
Location: Bangalore
Industry: IT Services / Digital / B2B
Role Objective
To generate, qualify, and nurture leads through outbound and inbound calling, supporting the
sales and business development team.
Key Responsibilities
● Make outbound calls to prospective clients using provided databases
● Handle inbound inquiries and explain company services clearly
● Qualify leads based on defined criteria (requirement, budget, timeline)
● Schedule meetings/demos for the Business Development team
● Follow up with leads via calls, WhatsApp, and email
● Maintain accurate lead data and call logs in CRM or tracking sheets
● Meet daily/weekly calling and lead qualification targets
● Handle basic objections and provide standard information
● Coordinate with sales and marketing teams for smooth lead handover
● Share feedback and market insights gathered from calls
Required Skills & Qualifications
● Excellent verbal communication skills
● Basic understanding of sales and customer handling
● Ability to handle rejection and pressure
● Familiarity with CRM tools and MS Excel
● Target-driven and disciplined approach
KPIs
● Number of calls per day
● Qualified leads generated
● Meetings/demos scheduled
● Lead conversion ratio (to BD team)
Shubham Vishwakarma
Full Stack Developer - Averlon
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