Key Account Manager (KAM , Bangalore People Only) at LogIQ Labs Pvt.Ltd. · Bengaluru (Bangalore) · 2 - 4 years · ₹4L - ₹10L / yr · Raised funding · Posted 4 Sep 2026
As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.
Below is a modern, professional Job Description for a KAM.
Job Title: Key Account Manager (KAM)
Role Overview:
We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.
Key Responsibilities:
- Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
- Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
- Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
- Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
- Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
- Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.
Required Skills & Qualifications :
- Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
- Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
- Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
- Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
- Adaptability: Ability to pivot strategies in a fast-paced, digital-first market
Shubham Vishwakarma
Full Stack Developer - Averlon
About LogIQ Labs Pvt.Ltd.
About
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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The Mission: TestMu AI
TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.
We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.
- Full-Stack AI Agents: Autonomously plan, author, and execute tests.
- Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
- Real-World Testing: Scale execution across real devices and browsers.
- Continuous Optimization: Self-learning agents that enhance testing depth
What You’ll Own (and Ace)
You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.
You’ll Thrive Here If You Have
✅ Account Management Experience:
- 7-12 years of experience in Account Management within SaaS or enterprise technology.
✅ Account Management Skills:
- Proven success in managing large and complex accounts, including C-level stakeholder engagement.
- Strong relationship-building skills combined with commercial acumen.
- Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.
✅ Bonus Skills:
- Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.
Your Mission
🤝 Relationship Management
- Own key accounts and be their go-to point of contact
- Deep dive into usage patterns, feedback loops, and business needs
- Deliver insights that help clients scale smarter
📈 Business Growth
- Identify and close upsell/cross-sell opportunities
- Drive account renewals, expansions, and product adoption
- Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.
🎯 Performance + Coordination
- Track and report account performance regularly
- Collaborate with internal teams (Sales, CS, Product) to unlock value
- Resolve blockers and challenges without waiting to be asked
What Your Day Looks Like at LambdaTest
- Every day is dynamic, fast-paced, and full of opportunities to make an impact:
- Morning huddle to align goals with your pod
- Strategic calls with enterprise clients to drive engagement
- Deep dive into client metrics to identify new value opportunities
- Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
- Time for learning, mentorship, and driving innovation in client strategies
- Wrap with a performance review and prep for a stronger tomorrow
Meet Your Mentors
Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.
Growth Timeline at TestMu AI
Your role isn’t a stop, it’s a launchpad.
Here's an overview of what growth looks like here based on your performance:
Perks That Matter
- Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
- Meals On Us: Fresh, daily lunch and dinner served at the office.
- Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
- POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
- Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.
Why TestMu AI?
- Real impact, global scale
- A launchpad for leadership
- Inclusive, learning-obsessed culture
- Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support
This isn’t just a job. It’s where your career takes flight.
Apply now and start building what’s next.
Apply for this job
Account Manager
Sales · Revenue
📍 Noida · 🕐 Full-Time · 🧭 7-12 Years
The Mission
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.
The Pillars of Impact
🚀 1. Account Expansion (50%)
- –Drive product adoption within key accounts.
- –Identify and execute upsell opportunities.
- –Expand footprint through cross-selling initiatives.
- –Maintain high-level client satisfaction and loyalty.
⚙️ 2. Stakeholder Engagement (30%)
- –Manage complex stakeholder relationships effectively.
- –Serve as primary contact for all client communications.
- –Navigate client organizations to identify key decision makers.
🧠 3. Strategic Insight (20%)
- –Analyze account performance to inform growth strategies.
- –Provide feedback to product teams for continuous improvement.
- –Utilize industry insights to enhance client engagement.
Must-Haves — Do not apply unless you have these
- ✓You must have experience in relationship management.
- ✓You must have the ability to identify upsell opportunities.
- ✓You must have experience in managing stakeholder relationships.
The Bar — What you must prove
Proven revenue growth from key account management.
Increased revenue by 30% year-over-year in previous roles.
Demonstrated ability to execute upsell strategies.
Successfully upsold products, achieving a 20% increase in sales.
Effective stakeholder relationship management.
Managed and retained top-tier clients for over 5 years.
Strong product adoption initiatives.
Led initiatives that boosted product adoption by 40%.
Build and maintain strong, long-term relationships with existing and prospective clients.
Understand client requirements and recommend appropriate products or services.
Act as the primary point of contact for assigned clients.
Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Build and maintain strong, long-term relationships with existing and prospective clients.
Understand client requirements and recommend appropriate products or services.
Act as the primary point of contact for assigned clients.
Regularly follow up with clients to ensure satisfaction and identify new business opportunities.
Generate leads through referrals, networking, calling, and other business development activities.
Achieve assigned sales, revenue, and relationship-management targets.
Handle client queries, concerns, and escalations professionally and ensure timely resolution.
Coordinate with internal teams to ensure smooth service delivery.
Maintain accurate records of client interactions, follow-ups, and sales activities.
Identify opportunities for cross-selling and upselling.
Prepare and share periodic client and sales reports with management.
Stay updated on company offerings, industry trends, and competitor activities.
Position: Enterprise Account Manager
Location: Andheri (E), Mumbai
CTC Offered: 16LPA to 25LPA (80% fixed & 20% Variable)
JD
- Proven independent performer with strong Mumbai market knowledge, connects in OEM ecosystem.
- Managing internal and external stakeholder relations and negotiating contracts.
- Will need to drive CXO level engagement and conversations.
- Achieving business goals and revenue targets.
- Seeking new business opportunities in their region and securing contracts for the company.
- Securing long-term relationships by maintaining practical client relations.
- Preparing and presenting regional reports for senior management.
Required Qualification-
- Experience - 6 to 10 Years (In infrastructure and or Cybersecurity domain)
- Mumbai Market connects
- Ability to measure and analyse key performance indicators (ROI and KPIs).
- Familiarity with CRM software.
- Excellent communication skills.
- Strong organizational skills with a problem-solving attitude.
- Availability to travel as needed
We are looking for an Account Manager to grow relationships with our key clients.
Responsibilities
- Manage a portfolio of B2B accounts
- Drive renewals, upsells and cross-sells
- Act as the client's main point of contact
- Track account health in the CRM
Requirements
- 2+ years in account management
- Experience with CRM tools
- Strong communication and negotiation skills
ACCOUNT EXECUTIVE - APAC & EMEA
Sales · Revenue
📍 Noida 🕐 Full-Time 🧭 5-10 Years
THE MISSION
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Drive revenue growth by closing deals with precision and client-focused solutions.
THE PILLARS OF IMPACT
🚀 1. Sales Execution (50%)
– Meet or exceed quarterly and annual sales targets.
– Conduct thorough needs analysis to tailor solutions.
– Develop client-centric product presentations.
– Negotiate and close deals efficiently.
⚙️ 2. Client Relationship Management (30%)
– Foster long-term client partnerships.
– Address and resolve client issues promptly.
– Maintain a high level of client satisfaction.
🧠 3. Market Insight & Strategy (20%)
– Analyze market trends to identify opportunities.
– Report on sales activities and market feedback.
– Contribute to strategic sales planning.
MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE
– 3-7 years of experience in hunting and new business development.
– Flawless communication skills, both written and oral.
– Demonstrated ability to work solo and as a team member.
– Strong work ethic and customer problem-solving passion.
THE BAR — WHAT YOU MUST PROVE
New Business Development: Successfully closed $1M+ in new business annually.
Communication Skills: Delivered impactful presentations to C-level executives.
Independence & Teamwork: Led solo initiatives and collaborated on team projects.
Work Ethic: Consistently exceeded sales targets through dedication and drive.
YOUR PATH
Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.
Your growth at TestMu AI is mapped to what you ship — not how long you've been here.
Submit this assignment to get evaluated:
https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing
About Jinn
Jinn is a Voice AI sales agent for businesses. It is a GenAI powered online equivalent of a smart and empathetic sales person. It helps brands convert more customers and increase sales.
About Sales Manager role:
- Sales Role in a B2B SaaS startup in AI space led by 2X entrepreneurs from IIT, IIMs. Fast paced with a lot of learning and growth.
- Responsibility: Selling the product to brands and businesses. Generate leads, Build relationships, Get customer inputs on product, and most importantly Generate Revenue
- Duration: 3-6 months internship || Converts to Full Time based on performance
- Compensation (Stipend): 25-30k per month || Full time 5 - 10 LPA
- Ideal Profile: Prior exposure to sales (6 months+) + basic understand of tech
- Process: Assignment followed by Interview || Assignment Link: https://docs.google.com/document/d/1-SWw6CYWmiF7Rwl5CZXVJnyujWY3RllHzDzpx6dxmP4/edit?usp=sharing
About Us :
StarApps Studio LLP (AppMaker) enables enterprise and high-growth commerce brands to launch and scale Shopify- Based mobile apps without the traditional development effort. We partner with top brands across India and North America to drive measurable revenue growth and customer retention.
The Role :
We are seeking a highly strategic Senior Enterprise Account Executive to drive new business acquisition across enterprise and mid-market eCommerce brands. You will own the entire sales cycle, acting as a trusted advisor to C-suite stakeholders and closing high-value deals.
What You Will Do
- Drive Revenue: Own the full sales cycle from qualification to close, consistently exceeding quarterly and annual revenue targets.
- Navigate the Enterprise: Expertly manage complex, multi-stakeholder buying processes across eCommerce, Marketing, and Technology teams.
- Consult & Solve: Lead executive-level discovery calls, product demos, and commercial negotiations, collaborating with solutions teams to craft tailored proposals.
- Build Pipeline: Architect a robust pipeline through high-yield inbound and outbound efforts while maintaining meticulous CRM records and forecast accuracy.
What You Bring
- 4 to 8 years of elite B2B SaaS sales experience with a proven track record of exceeding aggressive quotas.
- Demonstrated expertise in closing complex deals in the $15K to $150K+ Annual Contract Value (ACV) range.
- A consultative, ownership-driven mindset with exceptional executive-level communication and negotiation skills.
- Preferred: Background selling into eCommerce/D2C brands, familiarity with the Shopify ecosystem, or experience managing US and international accounts.
What Success Looks Like
- First 90 Days: Master the product, run independent discovery calls, and build a qualified pipeline worth 3 to 5 times your quarterly quota.
- First 6 Months: Successfully close your first flagship enterprise accounts and establish scalable outbound motions.
- Ongoing: Consistently achieve quarterly ARR targets while optimizing win rates and sales cycle efficiency.
We are currently hiring Software Sales Executives and are looking for enthusiastic fresh graduates, final-year students, MBA who are interested in building a career in Software Sales, Lead Generation, Business Development, and Client Relationship Management, AI Powered Sales etc.
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Full Stack Developer - Averlon