Key Account Manager (KAM , Bangalore People Only)

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact

🚀 1. Account Expansion (50%)

• –Drive product adoption within key accounts.
• –Identify and execute upsell opportunities.
• –Expand footprint through cross-selling initiatives.
• –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

• –Manage complex stakeholder relationships effectively.
• –Serve as primary contact for all client communications.
• –Navigate client organizations to identify key decision makers.

🧠 3. Strategic Insight (20%)

• –Analyze account performance to inform growth strategies.
• –Provide feedback to product teams for continuous improvement.
• –Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these

• ✓You must have experience in relationship management.
• ✓You must have the ability to identify upsell opportunities.
• ✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.

Position: Key Account manager/ sales Manager (Building material- Cladding/ Flooring/ Interior product)

Location: Kolkata, Delhi, Mumbai, Bangalore, Jaipur

Experience: 5+ year experience in Building material product sales

salary: Negotiable

candidate will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with strong leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management. The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment and others.

Key Responsibilities:

Sales Strategy and Execution:

• Develop and implement sales strategies to meet and exceed sales targets.
• Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
• Collaborate with marketing and product teams to align sales efforts with overall business objectives.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.
• Foster long-term relationships to enhance customer loyalty and increase lifetime value.
• Identify new business opportunities and develop strategies to penetrate new markets.

Customer Service Metrics:

• Establish and monitor customer service metrics to ensure high levels of customer satisfaction.
• Implement feedback mechanisms to gather customer insights and improve service delivery.
• Address and resolve customer issues and complaints promptly and effectively.

Performance Monitoring and Reporting:

• Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
• Prepare and present regular sales reports to senior management.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Cross-functional Collaboration:

• Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
• Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.

Key Competencies:

• Strategic thinker with a customer-focused mindset.
• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Ability to build and maintain strong customer relationships.
• Results-oriented with a track record of achieving sales targets.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Tealbox Digital · Gurgaon · Hybrid, 3 days a week · 5–10 years' experience

₹20–26 lakh fixed + up to 20% variable

Please fill the form to apply: https://forms.gle/zi11r958i7hjneRQA

The bet we're making

Most of what a media buyer does today - building campaigns, structuring accounts, reading reports, spotting the obvious optimisation - is going to be absorbed by AI. Not in five years. Now.

If that's right, the scarce skill in an agency stops being platform expertise. It becomes two things. Knowing what to point the systems at. And being the person a client actually trusts.

We're hiring for that role. You'd own a portfolio of client businesses. You'd run them through an AI layer we're building. You'd be the human accountable for what comes out. Not an account manager who uses AI. Someone whose job is to get far more done per person than the industry thinks possible.

About Tealbox

We're a paid media agency for B2B SaaS and DTC brands, on Meta, Google and YouTube. Accounts run from ₹5 lakh to ₹5 crore a month in ad spend. Small team, serious about the craft. We're working out what an agency should be once the execution gets automated.

What you'd own

• The portfolio. A book of client businesses, end to end. Measured on whether clients stay and grow and on the portfolio's margin - not on what you shipped.
• The client relationship. You're the person they call. You bring a point of view they didn't ask for. You tell them the truth when it's inconvenient. You say no when no is right.
• Quality control at scale. The hard part. Twenty accounts of AI-generated analysis means twenty accounts of plausible-looking output. Some of it is wrong. All of it is spending someone's money. You're the check.
• The AI layer, applied. We build the systems. You decide how they're used on each account. You spot where they're working and where they're producing confident nonsense. You tell us what to build next.
• A small pod. A couple of people plus the systems. You coach them and set how the pod works.

Who we're looking for

Five to ten years in account management, client servicing, performance marketing or growth. We care more about the shape of your judgment than the label on your CV.

• Business judgment. You see what actually drives a client's business. When you see a number, you have an instinct for whether it's plausible before you check.
• Client trust. You've held senior relationships and kept them. You've challenged a client and been right.
• AI fluency you can show. Not "I use ChatGPT." You've changed how you work. You know where the tools break. You've built something other people now use.
• The scepticism to catch a wrong answer. You don't accept confident output because it's well formatted.

On advertising knowledge, read carefully. You need to read performance data with confidence. You need to hold your own with a media buyer. You need to be credible with a client about why performance moved. That's a real bar and we'll test it. You do not need to build campaigns yourself. We think the buying craft moves into the systems. What doesn't move is judgment about whether the output is any good. If you're a strong media buyer who wants to keep building campaigns, this job will frustrate you.

Compensation

Fixed: ₹20–26 lakh a year, depending on experience. Variable: up to 20% of fixed, paid twice a year. Three targets: client retention in your portfolio, portfolio margin, and accounts under management.

Why this is worth your time

• You'd be early on the thing everyone's about to do. Every agency will claim to be AI-native within two years. You'd have actually done it, with proof.
• Your output is your market value. If you can run twenty-five accounts where a peer runs six, you're worth several times that peer in the market. The variable is built to reflect that. This role makes you more valuable, not more locked in.
• Direct line to the founder building the system you use. Your feedback goes straight to the person building it.

The honest version

• The AI layer runs on a few accounts today. It's being expanded. Some of what you need will be ready when you join. Some won't. You'd shape it from real problems.
• The ramp is real. You start with five to eight accounts, not twenty. Twenty to thirty is where this goes within a year, if the systems deliver. That's the direction, not the starting line.
• Gurgaon-based, hybrid, three days a week in office; days agreed with Varun.
• We work to the outcome. When a client outcome, a launch or a live problem needs attention outside normal hours, we deal with it. That expectation grows with seniority. Three things come with it. Your manager owes you recovery time after a heavy stretch. Anything that causes repeated out-of-hours work gets fixed as a process problem, not absorbed. And nobody here measures commitment by response time at midnight.
• We're mid-repair. We're a founder-led business fixing how it manages people. You'd be joining during, not after.
• Nobody has done this job before. Including us.

How we'll hire

Four rounds, quick, and you'll know where you stand at every step.

1. Track record and business judgment: A conversation.
2. Assignment: A three-hour take-home exercise.
3. Client leadership: Assignment discussion and a live client role-play.
4. Values and ways of working: A two-way conversation.

If this sounds like the kind of challenge you’d enjoy, we’d love to hear from you.

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive revenue growth by closing deals with precision and client-focused solutions.

THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.

⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.

🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.

THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.

YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

About Us :

StarApps Studio LLP (AppMaker) enables enterprise and high-growth commerce brands to launch and scale Shopify- Based mobile apps without the traditional development effort. We partner with top brands across India and North America to drive measurable revenue growth and customer retention.

The Role :

We are seeking a highly strategic Senior Enterprise Account Executive to drive new business acquisition across enterprise and mid-market eCommerce brands. You will own the entire sales cycle, acting as a trusted advisor to C-suite stakeholders and closing high-value deals.

What You Will Do

• Drive Revenue: Own the full sales cycle from qualification to close, consistently exceeding quarterly and annual revenue targets.
• Navigate the Enterprise: Expertly manage complex, multi-stakeholder buying processes across eCommerce, Marketing, and Technology teams.
• Consult & Solve: Lead executive-level discovery calls, product demos, and commercial negotiations, collaborating with solutions teams to craft tailored proposals.
• Build Pipeline: Architect a robust pipeline through high-yield inbound and outbound efforts while maintaining meticulous CRM records and forecast accuracy.

What You Bring

• 4 to 8 years of elite B2B SaaS sales experience with a proven track record of exceeding aggressive quotas.
• Demonstrated expertise in closing complex deals in the $15K to $150K+ Annual Contract Value (ACV) range.
• A consultative, ownership-driven mindset with exceptional executive-level communication and negotiation skills.
• Preferred: Background selling into eCommerce/D2C brands, familiarity with the Shopify ecosystem, or experience managing US and international accounts.
• 
  

What Success Looks Like

• First 90 Days: Master the product, run independent discovery calls, and build a qualified pipeline worth 3 to 5 times your quarterly quota.
• First 6 Months: Successfully close your first flagship enterprise accounts and establish scalable outbound motions.
• Ongoing: Consistently achieve quarterly ARR targets while optimizing win rates and sales cycle efficiency.

We are currently hiring Software Sales Executives and are looking for enthusiastic fresh graduates, final-year students, MBA who are interested in building a career in Software Sales, Lead Generation, Business Development, and Client Relationship Management,  AI Powered Sales etc.

Location: Goregaon, Mumbai

Job Type: Full-Time

Experience: 5+ Years

Industry: Event Management

Job Summary

We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.

Key Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain long-term client relationships.
• Understand client objectives and communicate requirements to internal teams.
• Coordinate across multiple departments to ensure timely project execution.
• Manage client expectations and provide effective solutions when needed.
• Track project progress and maintain regular communication with stakeholders.
• Prepare account status reports and post-project reviews.
• Identify opportunities to expand and strengthen existing client accounts.
• Address client concerns promptly and ensure high satisfaction levels.
• Stay informed about industry trends and market developments.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of experience in client servicing, account management, or a similar role.
• Strong relationship management and stakeholder handling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Office and CRM tools.

Preferred Skills

• Strong problem-solving and organizational abilities.
• Detail-oriented with a proactive approach.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and customer-focused mindset.

Benefits

• Competitive compensation package.
• Career growth and development opportunities.
• Collaborative and professional work environment.
• Exposure to diverse and challenging projects.

Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.

Minimum 2 years of proven experience in B2B or Enterprise sales (preferably in SaaS, IT, or cybersecurity).

● Key Account & Post-Sales Management

● Data Management & Cross-Functional Collaboration

● Sales Campaigns & Client Engagement

● End-to-End Sales Management