Support Executive

JOB DETAILS:

Job Role: Assistant Manager / Manager - Retention Marketing

Industry: FMCG

Function: Marketing

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-6 years

Location: Gurgaon

Required Skills: Email Marketing, Retention Marketing

Criteria:

1.The candidate must be currently working in or have previously worked with a D2C startup only

2. The candidate must have 3–6 years of experience only in retention, lifecycle, or CRM marketing.

3. The candidate must have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications.

4. The candidate must have built and optimized customer journeys, cohorts, and segmentation within a CRM or marketing automation platform.

5. The candidate must be available for a face-to-face (in-person) interview.

6. The candidate must be currently based in Delhi/NCR only.

7. Only Female candidates are applicable for this role. 

Description

Role Overview: -

We are looking for a Retention Marketing professional who will own the customer lifecycle post-acquisition. The role focuses on improving repeat purchase rate, customer lifetime value (LTV), and reducing churn through data-driven retention strategies across multiple owned channels.

Key Responsibilities: -

• Own end-to-end retention and lifecycle marketing for D2C / e-commerce customers
• Design and execute email, WhatsApp, SMS, push notification campaigns
• Build and optimize customer journeys, cohorts, and segmentation
• Improve repeat rate, LTV, frequency, and retention KPIs
• Plan and execute loyalty programs, referrals, and win-back campaigns
• Collaborate with performance, product, and tech teams for funnel optimization
• Analyze customer behavior and run A/B tests for messaging, offers, and timing
• Own CRM dashboards and reporting on retention metrics

We are looking for a creative UI/UX Expert to structure and improve websites / mobile applications usability.

The candidate should be passionate about user satisfaction and be competent in every aspect of building websites / mobile applications. Ultimately, a high- quality UI/UX Expert will be an expert in problem-solving and an innovative thinker.

UI/UX Developer Responsibilities:

• Analyse business needs and produce detailed wireframes that meet

strategic objectives 


• Researching and evaluating usability.
• Developing Innovative, interactive designs for websites / mobile applications
• Coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
• Gather and document functional requirements for upcoming web and mobile releases 

• The candidate is expected to analyse the behaviours and patterns of users to improve overall functionality.
• Optimise information architecture to promote usability, while accommodating technical needs/constraints 

• Develop user flows and personas to facilitate feature design process 


• Oversee all user-facing text to synthesise tone, language, and

messaging 


UI/UX Developer Requirements:

• Minimum 1 year experience as UI/UX developer
• Bachelor's degree in web development or a similar field.
• Experience as a UI/UX developer
• Experience in coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
• Computer programming skills.
• Experience in a fast-paced software environment, and an ability to

execute against aggressive timelines

• Experience designing web and mobile solutions for tech platforms &
knowledge of wireframing and/or prototyping tools and methodologies 


• High energy level, enthusiastic, and eager to do what is necessary to be successful 
Highly creative and inquisitive; able to multitask effectively

JOB Description:

Techminds Group founded in 2007, and headquartered in New Jersey, USA is a Global Information Technology Services firm known for its deep industry experience and high customer satisfaction. Techminds Group is an NJFast50 winner (2016), Inc 5000 (2017) Winner, one of the fastest-growing private companies in America, and also a Microsoft Certified Partner focused on Data Management, Enterprise Resource Planning, and Azure platform solutions.

Our Microsoft Dynamics NAV / Business Central team has an opening for a highly competent Senior Microsoft Dynamics NAV / Business Central Developer (Technical Consultant) who can work independently as well as part of a team. You will be joining one of the most experienced Microsoft Dynamics NAV / Business Central implementation teams in the US who manage many interesting and challenging projects. This is also a customer-facing role, and you must be able to demonstrate thorough technical knowledge of Microsoft Dynamics NAV / Microsoft Dynamics 365 Business Central.

Role

· You act as a sparring partner for consultants in the preparation of functional designs and think along with them about the scope of the project.

· You work on Dynamics Business Central (NAV) migration projects, between various versions and systems.

· You implement (customized) solutions.

· You work along on integration solutions between Dynamics 365 and other systems.

· You can take the lead as (Lead) Technical Consultant on projects. This includes managing the Technical Consultants working on the project, writing, and maintaining technical documentation, and ensuring that development agreements are kept.

Skills Required

· Experience configuring, developing, and delivering Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV / in all functional areas

· You should have analytically strong and should have knowledge of business processes

· Solid C/AL and AL skills and experience with automated testing

· Excellent analytical and problem-solving abilities

· Strong interpersonal and communication skills

· Team players who are highly customer focused

· Proven experience with the delivery of high-quality solutions according to timelines and budgets

· You Should have (preferably) obtained the most recent certificates for developing with Microsoft Dynamics 365.

· Knowledge and experience with Azure DevOps and Power Automate are preferred

· You should have experience with Microsoft SQL Server Reporting Services; interfaces of NAV/BC to other systems and web services are a plus.

· You should have knowledge of RDLC Reporting.

· Extensive experience in the Microsoft Power Platform MS PowerApps, MS Flow, and PowerBI.

· Experience in creating and configuring SharePoint intake workflow applications.

· Experience developing modern apps for SharePoint Online.

Must skills:

Hands- on in the following:

• Java 8/J2EE
• Spring boot
• Gradle/Maven
• REST API
• ORM- hibernate/ JPA
• Unit Testing and Integration Testing- Junit/ TestNG

Good to have:

Hands-on in the following:

• CI/CD pipeline deployment
• Messaging- ActiveMQ/RabbitMQ/MQ
• DB2
• Kafka
• NoSQL framework exposure

Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.

The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.

The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.

*Your core areas of ownership would be - *

• Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
• Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
• Project manage the delivery
• Keep the NPS high
• Proactively identify bottlenecks in end-user experience and think of ways to resolve them

You have:

• Proven ability to engage with service side client professionals (department heads as well as CXOs)
• Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
• Masterful communication skills, both verbal and written
• Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
• Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference

*Brownie points for being: *

• A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
• A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past

The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.

Responsibilities

• Build and mentor the computer vision team at TransPacks
• Drive to productionize algorithms (industrial level) developed through hard-core research
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Eligibility

• Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (courses, projects etc) and 6-8 years of experience
• Tech in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Thesis work) and 4-7 years of experience
• D in Computer Science and Engineering/Electronics/Electrical Engineering, with demonstrated interest in Image Processing/Computer vision (Ph. D. Dissertation) and inclination to working in Industry to provide innovative solutions to practical problems

Requirements

• In-depth understanding of image processing algorithms, pattern recognition methods, and rule-based classifiers
• Experience in feature extraction, object recognition and tracking, image registration, noise reduction, image calibration, and correction
• Ability to understand, optimize and debug imaging algorithms
• Understating and experience in openCV library
• Fundamental understanding of mathematical techniques involved in ML and DL schemas (Instance-based methods, Boosting methods, PGM, Neural Networks etc.)
• Thorough understanding of state-of-the-art DL concepts (Sequence modeling, Attention, Convolution etc.) along with knack to imagine new schemas that work for the given data.
• Understanding of engineering principles and a clear understanding of data structures and algorithms
• Experience in writing production level codes using either C++ or Java
• Experience with technologies/libraries such as python pandas, numpy, scipy
• Experience with tensorflow and scikit.

Technology Development Manager

Location : Bangalore (5 Days WFH)

Education Qualification : B.Tech/M.Tech

(Must have good communication skills)

Skills Required : Java, JEE, Spring Frameworks, REST, Object Oriented Analysis and Design,Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services or any other cloud 

Experience : 8 to 17 years

Role :

• As a Technology Development Manager, be passionate about technology strategy & vision, hands-on solution design, critical analytical thinking and team management
• Responsible for Peer review, design, deployment, production support & mentoring the team
• Be a self-starter based on your experience and be able to deliver world-class capabilities for one of the fastest growing startups in the Global Digital Identity space
• Ability to thrive in a fast-paced, results-oriented, execution-focused environment while handling the day to day operations and having full control over the business technology organization

• Be energised in the fine balance between managing team and being a technologist
• Be comfortable with ambiguity. As with any startup, this role and the company will evolve and pivot and times will show more unknowns than known.

Requirements:

• 8-15 years of progressive technology experience as an engineer, an architect, project manager, and a team leader in cross functional teams
• Results driven! Demonstrated ability to successfully have brought a product to market
• Experience with full-stack software development including newer front-end frameworks
• Java, JEE, Python, Spring Frameworks, REST, Object Oriented Analysis and Design, Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services all important

• Experience and knowledge in Machine Learning & Computer Vision a plus
• Hands-on product management and software development life-cycle experience (especially Agile methodologies)

• Experience leading teams in the successful delivery of large technology projects
• Demonstrated ability to make good technology trade-off decisions, i.e. managing technical debt

• Drives the CI/CD strategy for the product
• Served as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing to documentation, delivery and maintenance

Competencies:

• Can identify leading indicators for problems that is likely to surface in the future
• Can identify large problem patterns, systemic issues and opportunities for larger re-architecture and redesign
• Can troubleshoot the entire product ecosystem effectively
• Considered as a Guru in a language, its internals and the application of the language in a wider context
• Defines coding standards and design approaches across the organization
• Can independently design multi systems and systems with complex interactions
• Can design generic platforms for a wider usage across teams
• Accountable for all designs in the team
• Deep knowledge, understanding and experience with working of different architectural styles 
• Responsible and accountable for NFR aspects of the product
• Responsible for Architecture and Tech stack across the team(s)
• Ability to define (in collaboration with cross functions), plan, deliver and operationalize large releases.
• Create formal mentoring plans and identify mentoring needs for a team
• Contribution to open source projects, open standards
• Flag bearer of
• Freedom and responsibility
• First Principles
• Bias for action
• Earn your badge
• Customer Empathy
• Truth seeking