Sales Executive

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Job Description: 

Years of Experience:- 5-8 Years

Location: Bangalore

Job Role:- Database Developer

Primary Skill - Database, SQL

Secondary skill - DB2 and Python

Skills:

Main Pointers for Database Developer role.

*Should have strong working experience on any Database like DB2(Good to Have) and SQL OR Oracle/ PL SQL etc.

*Should have working experience on performance tuning

Job Summary

We are seeking a highly skilled and motivated Linux Device Driver Engineer with strong C/C++ programming skills and hands-on experience in Linux driver development. The ideal candidate will have a proven track record of working with kernel modules and hardware interfaces, and be comfortable debugging and optimizing low-level system software.

Key Responsibilities

• Porting existing Linux device drivers to new platforms, SoCs, and kernel versions.
• New driver development for custom hardware components and peripherals.
• Debugging kernel and driver-level issues using industry-standard tools.
• Integration & bring-up of hardware with Linux-based systems.
• Collaborate with hardware teams to interpret specifications and enable device functionality.
• Optimize drivers for performance, reliability, and resource efficiency.
• Write clear technical documentation for driver APIs, design, and integration steps.

Required Skills & Qualifications

• Bachelor’s/Master’s in Computer Science, Electronics, or related field.
• 4 to 8 years of professional experience in software development.
• Strong proficiency in C/C++ programming and memory management.
• Hands-on experience with any Linux device driver (character, block, network, USB, PCIe, I2C, SPI, etc.).
• Good understanding of Linux kernel architecture, module programming, and build systems.
• Knowledge of interrupt handling, DMA, and device tree configuration.
• Familiarity with cross-compilation and embedded Linux toolchains.
• Experience with debugging tools (GDB, ftrace, perf, printk, etc.).
• Version control experience (Git).

Preferred Skills

• Exposure to multiple driver types (networking, storage, multimedia, etc.).
• Experience with Yocto, Buildroot, or similar embedded Linux environments.
• Knowledge of real-time Linux and RT patches.
• Scripting knowledge (Python, Bash) for testing and automation.

Soft Skills

• Strong analytical and debugging skills.
• Good communication and collaboration abilities.
• Ability to work independently and take ownership of deliverables.

Our client is a Leading Indian consumer electronics start-up and is one of the fastest-growing start-ups. They have also emerged as the fifth largest wearable brand globally. They are super passionate about the impact that they are making in people’s lives and are looking for a fellow self-starter to join our ambitious bunch.

Responsibilities -

• Support analytics roadmap and strategy by ensuring that the landscape is mature, resilient, and flexible to meet the business requirements without deviating from the overall IT vision

• Collaborate with businesses to identify opportunities, and pain areas, incubate analytics product ideas and deliver analytics applications in a digital native manner

• Hold the analytics program together

• Manage the analytics vertical end to end from setting up a platform grounds (a data lake equivalent) and deliver business value through analytics for starters and gradually by bringing in intelligence in everything we do.

• Play a key role in transforming the company into an intelligent enterprise.

• Deliver analytics use cases that directly contributes to our top-line growth

• Be responsible for overall data hygiene, governance, monitoring of data pipelines and

continuously delivering business value through data

Requirements -

• 5 - 7 years experience in a similar role

• Bachelor’s degree in computer science/ analytics

• Master’s degree (business administration/equivalent) with a focus on Analytics, data science

• Good verbal and written communication skills

• Good networking skills

• Thrives in a dynamic, unstructured environment and transcends job boundaries and descriptions.

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

Location : Chennai

Experience : 1 - 3 Years

Job type : Permanent

What you must have:

• Experience in iOS Development and / or apps on Apple store and must have handled atleast 2 projects.
• Software Development experience in Java, MVC / MVVM pattern, Objective C, Swift development.
• Familiarity with SDK Integrations, APNS, Cocoapods, Carthage, Networking, JSON structuring and working with REST APIs.
• Experience in collaborating on software projects using Git based Version Control Systems (FYI, we use Bitbucket).
• Bonus Points if you have:
• Have a basic knowledge of how Android Development works (for collaborating with the Android team and developing programming patterns which works for both Android & iOS)
• Have experience working in an E-Commerce project
• Have worked with graphic & memory optimization in apps
• Have a Github account with some cool projects in it.
• Have scary but amazing debugging skills.

Expectations:

• Passion to be a part of the Startup who are building something bigger than themselves.
• Ability to take responsibility and ownership of their roles and work through the challenges in a startup team.
• Your typical week:
• iOS Development of our Core product
• Keeping up with product release cycle

Skills:

• iOS Development, Version Control, CocoaPods, Storyboard, iOS Mobile Automation, Mobile Application Testing - Android iOS

Role: Technical Lead

Location: Mumbai/Kolkata

Years of Experience - 9 to 15 years

Qualifications:

• Required person as .net core, team Management,Good communication,Plus Rest API,AWS Lambda,mySql
• AWS API Gateway .
• Bachelor’s degree preferably in Computer Science, Computer Engineering or related field.
• 9 to 12 yrs years’ experience in technology related roles including relevant work as technical architect.
• Experience working with latest software technologies (.Net core 3.1+, MVC/WCF/Web API, cloud hosted (AWS) , mobile ready software products (Angular 6+/React.js)
• Experience in AWS cloud.
• Experience working with GIT/TFS, CI/CD setups, Application Monitoring, Logging and Analysis tools
• Experience working with Service Oriented Architecture
• Experience working in an Agile-SCRUM environment using tools like Jira or equivalent
• Experience working with international customers (US and UK preferable)
• Experience in customer interaction and ability to present solutions and consult clients on technology solutions.
• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
• Proven strong relationship-building and communication skills with team members and business users. Ability to coach and mentor internal teams and customers.
• Highly motivated with excellent verbal and written communication, presentation, facilitation, negotiation and problem solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Willingness and ability to work flexible hours and with minimal supervision.  
• Willingness and ability to travel domestic and occasional international across US and Europe.
• Proficient using standard software, such as MS Office applications, Google Apps, and communication and diagramming/presentation tools.

• At least 2+ years of product development experience with expertise in designing and implementing high-performance java enterprise applications
• Extensive knowledge in Object-Oriented Programming and Design
• Extensive knowledge of Java, Spring, Spring MVC, Spring Boot, Hibernate, Struts
• Exposure to or experience with Git, Bitbucket, Jira, Jenkins etc.
• Experience with HTML/XHTML, CSS, Javascript, AJAX, DOM, Reactjs
• Extensive knowledge in creating and consuming RESTful API
• Extensive knowledge in automated unit testing using JUnit
• Experience in AWS infrastructure
• Knowledge in writing SQL queries and interacting with database systems such as Oracle, SQL Server,
• Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation
• Knowledge in design patterns
• Knowledge of Data modeling in RDBMS or NoSQL databases
• A proactive approach to identify alternatives for a given problem statement
• Should have worked on enterprise-class applications
• Should have worked in an Agile environment
• Excellent oral and written communication skills