Virtued Academy International

Role Overview

The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.

This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.

Key Responsibilities

• Translate business and growth strategies into actionable operational plans
• Design, implement, and maintain SOPs, workflows, and execution frameworks
• Coordinate across sales, marketing, academics, operations, and support teams
• Support hiring, onboarding, and training processes in collaboration with HR
• Monitor execution timelines, delivery quality, and operational consistency
• Track key performance indicators and prepare structured performance reports
• Identify process gaps and drive continuous operational improvements
• Act as a bridge between leadership planning and on-ground execution

Eligibility & Requirements

• Prior experience in strategic operations, business operations, or senior operations roles
• Strong organizational, planning, and execution skills
• Ability to manage multiple teams and cross-functional priorities
• Process-oriented mindset with a focus on clarity and outcomes
• Experience in education, EdTech, or service-based organizations preferred
• Strong communication and coordination capabilities

Role Overview

This is a junior-level inside sales and student counselling role focused on converting inbound enquiries into successful enrollments through WhatsApp communication, phone calls, and structured follow-ups.

Key Responsibilities

• Handle inbound WhatsApp chats and calls from prospective students
• Counsel candidates on course structure, certification value, and career outcomes
• Follow up with leads to convert enquiries into enrollments
• Maintain accurate CRM entries and lead-tracking records
• Meet daily and weekly conversion targets
• Adhere strictly to company-approved communication, pricing, and compliance policies

Eligibility & Requirements

• Delhi-based candidates only
• Freshers or early-career professionals welcome
• Good communication skills in English (spoken & written)
• Comfortable working in a target-driven sales environment
• Willingness to learn and follow structured sales processes

Role Overview

This is a senior-level counselling and inside sales role involving high-quality lead conversion, advanced counselling, and mentoring of junior counsellors while consistently achieving higher revenue and performance targets.

Key Responsibilities

• Handle high-intent, high-value, and complex student leads
• Conduct advanced counselling, objection handling, and closing
• Achieve higher individual conversion and revenue targets
• Support, guide, and mentor junior counsellors
• Ensure strong follow-up discipline and CRM accuracy
• Contribute to achieving team-level sales and growth goals

Eligibility & Requirements

• Prior experience in inside sales, student counselling, or EdTech preferred
• Strong communication, persuasion, and closing skills
• Proven and consistent track record of target achievement
• Ability to guide, train, and support junior team members
• Process-driven and performance-focused mindset

The Team Lead – Sales & Counselling role carries complete ownership of team performance, target achievement, and revenue growth. The role combines people leadership, process discipline, and strategic execution while ensuring high-quality student counselling and compliance with company systems.

Key Responsibilities

• Lead, mentor, and monitor a team of student counsellors
• Own team-level revenue targets and performance metrics
• Conduct daily reviews, training sessions, and performance improvement interventions
• Ensure CRM accuracy, follow-up discipline, and policy compliance
• Coordinate with senior management on sales strategy and execution
• Drive sustainable revenue growth, team stability, and retention

We are looking for a results-oriented Performance Marketing Expert who lives and breathes Meta Ads and Google Ads, understands funnels deeply, and can consistently improve CPL and lead quality.

Key Responsibilities

• Plan, execute, and optimise Meta (Facebook & Instagram) and Google Ads campaigns end-to-end
• Drive high-quality leads at lower cost through continuous optimisation
• Analyse funnels from ad → landing page → lead → conversion and identify drop-offs
• Perform audience research, creative testing, and scaling strategies
• Optimise:
• CPL (Cost per Lead)
• Lead quality
• ROAS / conversion efficiency
• Work closely with:
• Sales & counselling team (to assess lead quality)
• Creative team (for ad copies, creatives, hooks)
• Tech/landing page team (for conversion optimisation)
• Run A/B tests on:
• Creatives
• Ad copies
• Audiences
• Landing pages
• Track and report performance using Meta Ads Manager, Google Ads, GA, and tracking tools
• Actively reduce ad waste and scale winning campaigns