We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.
💼 Key Details
CTC: ₹3.7 LPA (90% fixed & 10% variable)
Job Type: On-site, 5 days working
Interview Mode: Face-to-Face
Availability: Immediate joiners preferred
Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)
🎯 Key Responsibilities
Handle inbound/outbound calls, emails, and chats for domestic & international learners
Resolve product-related issues with effective solutions and clear communication
Provide empathetic support to learners facing study or technical challenges
Guide learners to the right resources and supplementary content
Build strong learner relationships through personalized support and advice
Go the extra mile to exceed expectations and contribute to learner satisfaction
✅ Desired Profile
Excellent communication skills (verbal & written)
Professional approach with strong problem-solving abilities
0–1 year of experience in voice process (calls, chat, ticket management)
Preferably from an ed-tech or educational services background
Familiarity with LMS and digital learning tools is a plus
Ability to personalize learner engagement strategies
⏰ Shift Details
Rotational shifts & rotational week offs
"Candidates eager to join can submit their application or reach out through a call

About Simplilearn Solutions
About
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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We are currently looking to hire a Sales Manager –(FMCG Division) to join our team.
Position: Sales Manager (FMCG Division)
Location: Pune
Experience Required: : 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E commerce / Quick Commerce / HoReCa is essential.
Qualification: Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
Job Description :
We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.
Key Responsibilities :
Sales & Business Development
Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)
ensuring consistent fill rates, visibility, and on-time delivery.
Expand and manage Modern Trade business — new tie-ups, branding opportunities, and store-level execution.
Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
Explore and onboard new retail store tie-ups and distributors to strengthen reach and
market penetration.
Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.
Ensure payment cycles are monitored and reconciled as per company policy. E-Commerce & Brand Coordination
Oversee Amazon listings and catalog management, ensuring all products are correctly priced, described, and optimized.
Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings, and timely response to customer queries.
Coordinate with the marketing team for updated creatives, offers, product launches, and campaign rollouts across digital platforms.
Identify and execute branding opportunities within partner stores and online marketplaces.
Team & Operations :
Conduct regular store and market visits to ensure proper visibility, placement, and compliance.
Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.
Maintain strong vendor relationships and follow-up for timely supply and collections.
Collaborate closely with operations for smooth delivery logistics and minimal wastage (RTC losses).
Provide market insights, competitor analysis, and category feedback to guide business strategy.
Qualifications & Requirements
Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.
Strong leadership and team-building capabilities.
Excellent communication, negotiation, and relationship management skills.
Hands-on experience in Amazon / online retail operations preferred.
Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.
We are looking for a highly motivated sales professional to join our fast-growing EdTech company. The ideal candidate will have a strong background in sales, particularly in the education sector. Responsibilities will include identifying and reaching out to potential clients, conducting product demonstrations, closing sales, and maintaining client relationships. The ability to work independently and meet or exceed sales targets is essential. A passion for education and technology is a plus.
Key Responsibilities:
- Identify and reach out to potential clients in the education sector
- Conduct product demonstrations and presentations to showcase the benefits of our EdTech solutions
- Close sales and negotiate contracts with clients
- Maintain strong relationships with existing clients and provide ongoing support
- Work independently to meet or exceed sales targets
- Stay up-to-date on industry trends and market developments
Qualifications:
- At least 1 years of experience in sales, specifically in the education sector
- Excellent communication and presentation skills
- Proven track record of meeting or exceeding sales targets
- Ability to work independently and manage a sales pipeline effectively
- Passion for education and technology
- Bachelor's degree in Business, Marketing, or related field
If you are a results-driven sales professional with a passion for education and technology, we want to hear from you. Apply now to join our dynamic team and help us revolutionize the EdTech industry!
Total Rewards Analyst
From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.
Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like
What You Will Be Doing
As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.
Responsibilities
- Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
- Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
- End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
- Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
- Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
- Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
- Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
- Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
- Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
- Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
- Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
- Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
- Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
- Partner with global total rewards teams to derive and deliver solutions at scale
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers
Responsibilities
- Develop web-based application for analytics using Angular
- Integrate and extend Python REST APIs and create visually stunning UI experiences for analysts and users.
- Create flexible dashboards and reports (using plotly, d3, etc) and leverage open source technology to create various components.
- Create a flexible UI for data analytics and big data usecases which can be used by Large Tier banks as well as smallscale agile startups
- Write unit tests and functional tests for the component using tools like Jasmine, Karma, Cypress, etc.
- Follow software development practices with continuous testing, development and integration (CD/CI)
- Write and maintain technical design documents and new-feature documents
- Collaborate closely with developers, engineers, testers, and product managers
- Participate in peer-based code reviews and design reviews
- Follow agile methodology and encourage collaboration with tools such as GIT, Confluence and Slack applications
- Undergraduate degree or above in computer science preferred
Required Qualifications
- Knows SPA and frontend technologies well
- Has used atleast 1 web framework: Angular / React / Vue / etc. and comfortable with Javascript/Typescript.
- Experience with styling (CSS / SCSS / others) frameworks like bootstrap, material, foundation, tailwind, etc. is a plus
- Knowledge on visualization frameworks like D3, plotly, highcharts, chart.js, etc. to make customizable dashboards.
- Has used testing libraries like karma, jest, jasmine, cypress, selenium, etc.
- Familiar with with frontend processes like State management (Redux), Reactive programming (rxjs), Authentication methods (JWT, SAML) etc.
- Basic knowledge about APIs (flask, django, nodejs) and worked on deploying web applications (nginx or apache or cloud technologies like AWS, GCP, docker, etc.) will be beneficial.
JOB DESCRIPTION
- 2 to 6 years of experience in imparting technical training/ mentoring
- Must have very strong concepts of Data Analytics
- Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
- Must have good knowledge of SQL and Advanced SQL
- Should have basic knowledge of Statistics
- Should be good in Operating systems GNU/Linux, Network fundamentals,
- Must have knowledge on MS office (Excel/ Word/ PowerPoint)
- Self-Motivated and passionate about technology
- Excellent analytical and logical skills and team player
- Must have exceptional Communication Skills/ Presentation Skills
- Good Aptitude skills is preferred
- Exceptional communication skills
Responsibilities:
- Ability to quickly learn any new technology and impart the same to other employees
- Ability to resolve all technical queries of students
- Conduct training sessions and drive the placement driven quality in the training
- Must be able to work independently without the supervision of a senior person
- Participate in reviews/ meetings
Qualification:
- UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
- PG: MCA/MS/MSC – Computer Science
- Any Graduate/ Post graduate, provided they are certified in similar courses
ABOUT EDUBRIDGE
EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.
Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.
To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/
You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products
Your role would be to convert design specifications into beautiful and responsive web pages.
Responsibilities
● Develop new user-facing features
● Build reusable code and libraries for future use
● Ensure the technical feasibility of UI/UX designs
● Optimize application for maximum speed and scalability
● Assure that all user input is validated before submitting to back-end
● Collaborate with other team members and stakeholders
Requirements
● Practical experience in building web pages in HTML/CSS on PHP
● Practical experience with jQuery for functional side of javascript
● Need to understand how to interlace PHP code with HTML code with loops, etc.
● Understanding of how to write modular code for different HTML snippets in PHP
● Experience with Bootstrap is a plus
● Good knowledge of working with Git is required
CTC: 3.3 LPA (Increased to 4.5 LPA based on performance during 3-month training)
Roles and Responsibilities
- Advise student/ parents for their learning needs through structured Counseling Sessions.
- Fix appointments and conduct online demo sessions on daily basis including follow up sessions.
- Understand Customer profile & problems to explain implication of ineffective learning methods.
- Create the need for Smart Learning and advise student-parent to buy Vedantu Subscription as solution.
- Handle Objections and Price Negotiation to generate Sales Revenue.
- Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
- Possess sound knowledge and understanding of consumer (students and parents) behavior.
- Possess sound knowledge and understanding of consumer (students and parents) behavior.
- Possess Basic / Good knowledge of Class 6 to 12 Subjects as per existing Curriculum.
- Enthusiastic and willing to work relentlessly for achieving and exceeding business targets.
- Thrive in a fast-paced ambiguous work environment.
- Have good communication skills in English and the regional language with professional presentation.










