Customer Success Associate

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

Job Title - Medical Representative

Qualification: At least 12th gradeExperience: 6 months to 1 year

Location :- Nanded, Maharashtra

Benefits:

Travel Expenses

Insurance Coverage up to 5 LPA

Communication expenses

Job Description:

Facilitate the efficient distribution of medicines from wholesalers to doctors or distributors to end customers.

Develop and maintain strong relationships with doctors and distributors to understand and address their needs.

Visit doctors to identify new business opportunities, generate leads, and meet monthly sales targets.

Collect feedback from doctors about our services to help expand business post-survey.

Requirements:

Must own a bike and have a valid driving license.

Proficient in Hindi or Marathi with good communication skills to solve queries of doctors and distributors, aiding in business expansion.

Willingness to travel across Mumbai.

About the Company:

Mitoch Pharma is a leading company offering innovative pharmaceutical solutions aimed at enhancing global health outcomes. With a dedication to excellence in research, development, and manufacturing, the company strives to deliver breakthrough medicines and healthcare products to patients worldwide.

Job description:

Job Description – Manager / Senior Manager – Marketplaces

Company: Indian retail sweet and snacks brand

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Hybrid

Experience: 5+ years

Relevant Experience: Minimum 4+ years managing marketplaces such as Amazon, Flipkart, Quick Commerce platforms, etc.

Work Schedule: 5 Days WFO

About the Company

It is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview

• The Manager / Senior Manager – Marketplaces will be responsible for owning and scaling the brand’s presence across online marketplaces.
• This role will lead revenue growth, visibility, and profitability across platforms such as Amazon, Flipkart, and quick commerce channels.
• The role requires strong hands-on expertise in marketplace operations, performance marketing, promotions, and category growth.
• The individual will work closely with founders, supply chain, marketing, finance, and operations teams to drive sustainable marketplace performance.

Key Responsibilities

• Own end-to-end marketplace performance including product listings, revenue, margins, and growth targets.
• Manage day-to-day operations across Amazon, Flipkart, and quick commerce platforms.
• Drive visibility through search optimization, catalog management, and platform-led growth levers.
• Plan and execute promotions, deals, and seasonal campaigns in coordination with platform teams.
• Manage marketplace advertising, budgeting, and ROI optimization.
• Track sales performance, pricing, inventory health, and demand forecasting.
• Coordinate with supply chain and operations teams to ensure smooth fulfilment and inventory availability.
• Analyze marketplace data and consumer insights to improve conversion, ratings, and repeat purchases.
• Build and maintain strong relationships with marketplace account managers and platform stakeholders.

Desired Skills & Qualifications

• Minimum 5+ years of overall experience in e-commerce or digital sales.
• At least 4+ years of hands-on experience managing marketplaces such as Amazon, Flipkart, and quick commerce platforms.
• Strong understanding of marketplace algorithms, ads, promotions, and category management.
• Experience scaling brands on marketplaces in FMCG, D2C, or consumer goods categories preferred.
• Strong analytical skills with the ability to interpret performance data and drive actionable insights.
• Ability to work in fast-paced, high-growth environments with high ownership.
• Strong stakeholder management and communication skills.

Why Join Us

• Be part of building a ₹1000 Cr consumer brand from the ground up
• Opportunity to work closely with founders and leadership
• Long-term wealth creation through ESOP participation
• High ownership, high impact role in a fast-scaling organization

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

• Strong programming skills in JavaScript.
• Experience with ReactJ, frontend frameworks like bootstrap, Jquery.
• Good knowledge in HTML5, CSS, CSS3 and Object Oriented concepts
• Experience in working with RESTful APIS.
• Experience with HTTP, HTTPS and WebSockets.
• Knowledge in version control- Git, Subversion.
• Exposure to OWASP standards and guidelines.

Required Knowledge and technical skills:
- Expert level experience designing and building web services using Java
- Hands on experience in frameworks like struts , springs, hibernate
- Experience with multiple database platforms
- Experience with high volume, mission critical applications
- Experience building distributed systems at Internet scale
- Knowledge of commonly used design patterns
- Prior experience building internet platforms from the ground up
- Understanding Microservices patterns and architectures, enterprise design and industry best practices.

Required Qualities/ personal skills:
- Strong written and verbal communication skills
- Strong interpersonal skills and time management skills
- Strong analytical and troubleshooting skills
- Experience working in an Agile environment
- Experience working in a fast-paced delivery environment