Customer Success Associate

Job Description: Field Sales Executive

Company: DetoXyFi Technologies PVT Ltd

Product: Jal Kavach (Portable Water Filters)

Role Objective

Drive the distribution and sales of Jal Kavach by building a robust network of dealers and distributors. You will be the face of the brand on the field, ensuring our life-saving technology reaches every household.

Key Responsibilities

• Channel Expansion: Identify and appoint new dealers, distributors, and retail partners.
• Sales Growth: Achieve primary and secondary sales targets within your assigned territory.
• Demonstrations: Conduct product demos to showcase the efficiency of our low-cost filters.
• Relationship Management: Maintain strong ties with partners and ensure consistent product stock.
• Market Reporting: Track competitor trends and provide daily field activity reports.

Required Skills & Experience

• Experience: 1–5 years in Field/Channel Sales (Water Purifier or FMCG background preferred).
• Hustle: Proven track record of territory mapping and network building.
• Travel: Must be comfortable with extensive daily field travel.
• Communication: Strong negotiation skills in Hindi and local languages.

• We are looking for a strong backend developer with good experience in AWS.
• Should be able to write solid and clean code.
• Should be good with algorithms and architecture.

Location : Mumbai

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

Roles & Responsibilities:

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life. We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.

Your Team:

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition. Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox.

As our new Senior iOS Engineer, you’ll have the opportunity to:

● Designing and developing our cutting-edge products, delivered to millions of

sports fans around the world.

● Be an essential part of a team working in a fast B2C paste product delivery

pipeline.

● Work with the most talented individual on features that cross platforms,

languages, and protocols to deliver social engagement to sports fans.

● Learn from the best in the field, and teach others.

● Own the full product feature cycle from being a part of the product

brainstorming through all dev cycles and up to take the responsibility for the

feature when rolled to production.

You’ll be set up for success if you have:

● B.Sc. in Computer Science or equivalent.

● At least 4 years of experience in Apple Swift/Obj-C development.

● Senior-level understanding of design patterns and architectures.

● A verse in 3rd party frameworks and solutions.

● Senior-level understanding of server-client fundamentals.

● Senior-level understanding of multithreading.

● Experience with UI Kit

● Experience with RxSwift development.

● Experience in writing unit tests.

● Strong analytical skills.

● Can-do attitude!

Even better if you have:

● Experience in writing automation tests.

● Continuous integration tools and practices.

● Familiarity with agile software development.

● Experienced with low-level systems in C/C++.

● Experienced with OpenGL, high-performance rendering, mobile device, digital

AV, video and audio codecs, and media players.

● Experience with RxSwift development.

● Experienced with working on networking technology and approaches, e.g.

client-server, peer-to-peer, writing network code using TCP/IP and UDP

stacks and networking concepts.(routing, congestion, datagrams vs. streams)

● Experienced with RT web technologies: WebSockets, WebRTC.

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN.

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Profile Summary:

Performance engineers should be proficient in any of the programming languages. One should not only a programmer but one who can do testing. Performance Engineer must then run those tests, analyse the results, and provide appropriate solutions to help enhance system performance, reliability, and scalability. They are also often required to work with engineers and developers to perform bug fixes. 

Skills Required:

1. A performance engineer must be familiar with either one of the C, C++, C# or .Net, Java, Python (programming languages). Strong knowledge on any one of the programming languages is must.

2. Strong Software Development Skills

3. Experience with Logging and Performance Tools

   Tools: Apache JMeter, MS VSTS, Shell, Jenkins, Dynatrace, Datadog, Splunk

4. Program Scripting

5. Experience in Database Profiling with one the standard database- SQL Server, MS SQL

6. Strong logical reasoning/ building

Experience: 3-4+ yrs