Cutshort logo
Simplilearn Solutions logo
Customer Success Associate
Customer Success Associate
Simplilearn Solutions's logo

Customer Success Associate

Binoy Raphel's profile picture
Posted by Binoy Raphel
0 - 2 yrs
₹3L - ₹3.4L / yr
Bengaluru (Bangalore)
Skills
Chatbot
Effective communication
Problem solving
Customer Relationship Management (CRM)

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.


💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)


🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction


✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies


⏰ Shift Details

Rotational shifts & rotational week offs


"Candidates eager to join can submit their application or reach out through a call

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Simplilearn Solutions

Founded :
2009
Type :
Product
Size :
500-1000
Stage :
Profitable

About

Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.


Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.

Read more

Company video

Simplilearn Solutions's video section
Simplilearn Solutions's video section

Connect with the team

Profile picture
Ameera Farveen
Profile picture
Aditi Mahawar
Profile picture
Tusharika Sammita
Profile picture
Shivangee Singh
Profile picture
Ranjitha GV
Profile picture
Binnu C
Profile picture
Suganya M
Profile picture
Satyajit Mittra
Profile picture
Beryl John
Profile picture
STEVEN JOHN
Profile picture
Sri Harsha
Profile picture
Ajith Daniel
Profile picture
Aniket Manhar Nanjee
Profile picture
Angela Sharon
Profile picture
Neeraj Gopi
Profile picture
Jincy Joseph
Profile picture
Sunetra Patil
Profile picture
Subarna Banerjee
Profile picture
Rimshi S
Profile picture
Sankalp Sharma
Profile picture
Saine Ghosal
Profile picture
Arjun V
Profile picture
Shubham Dubey
Profile picture
Vijesh V
Profile picture
Tara Chetry
Profile picture
Haripriya N
Profile picture
sowmya s
Profile picture
Sidharth Jayan
Profile picture
Sunder E
Profile picture
Sudharshan .
Profile picture
Riecha Raj
Profile picture
Kavitha ks
Profile picture
Joseph Justin
Profile picture
Kushalappa M T
Profile picture
Rahul Walter Minz
Profile picture
Saine Ghosal

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Ekloud INC
Manisha Mukherjee
Posted by Manisha Mukherjee
Hyderabad
6 - 8 yrs
₹0.9L - ₹1.2L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Automated testing
+3 more

Job Summary :


We are seeking an experienced Automation Tester to join our team. The successful candidate will be responsible for designing, developing, and maintaining automated tests for our software applications using Python. The ideal candidate will have a strong understanding of software testing principles, including test-driven development, behavior-driven development, and automated testing frameworks.


Key Responsibilities :


1. Test Automation : Design, develop, and maintain automated tests for software applications using Python and various testing frameworks such as Pytest, Unittest, and Behave.


2. Test Script Development : Develop test scripts to automate testing of software applications, including web, mobile, and desktop applications.


3. Test Framework Development : Develop and maintain test frameworks to support automated testing, including data-driven testing, keyword-driven testing, and hybrid testing.


4. Test Environment Setup : Set up and maintain test environments, including virtual machines, containers, and cloud-based infrastructure.


5. Test Data Management : Manage test data, including data creation, data masking, and data validation.


6. Defect Reporting : Identify, report, and track defects found during automated testing, including defect tracking and defect management.


7. Collaboration : Collaborate with development teams, QA teams, and product owners to ensure automated tests are aligned with business requirements and application functionality.


8. Test Automation Framework Maintenance : Maintain and update test automation frameworks to ensure they remain relevant and effective.


Requirements :


1. Python Programming : Strong proficiency in Python programming, including Python 3.x, NumPy, and Pandas.


2. Test Automation Frameworks : Experience with test automation frameworks such as Pytest, Unittest, Behave, and Selenium.


3. Automated Testing : 5+ years of experience with automated testing, including test-driven development, behavior-driven development, and automated testing frameworks.


4. Software Testing : 5+ years of experience with software testing, including manual testing, automated testing, and test planning.


5. Agile Methodologies : Experience with Agile development methodologies, including Scrum and Kanban.


6. Version Control : Experience with version control systems such as Git, SVN, and Mercurial.


7. Cloud Experience : Experience with cloud-based infrastructure, including AWS, GCP, and Azure.

Read more
Astra Security
at Astra Security
2 candid answers
1 video
Ashish Khare
Posted by Ashish Khare
Remote only
4 - 5 yrs
₹9L - ₹12L / yr
Content Marketing
Search Engine Optimization (SEO)
Content Writing
Technical Writing
SaaS
+1 more

About us:

At Astra Security, we're not just a team; we're innovators, protectors, and storytellers.

As a U.S. & India based powerhouse, we proudly offer a state-of-the-art Pentest Platform that mimics hacker behaviour. We're not just about finding vulnerabilities; we've discovered 100,000+ of them for our clients! And guess what? We defend against over a million threats daily. 


Our accolades speak for our excellence—from being recognized as ‘The Most Innovative Security Company’ by Prime Minister Narendra Modi to bagging the CyberTech100 title in 2021.

Why Join Us?

Because words are magical, and here at Astra, we believe they can make the digital world safer.


We're on a thrilling journey, and we need You, who can translate intricate technical tales into captivating content. Ready to embark on this cyber-adventure?


Your Mission (If You Choose to Accept):

  • Craft content that bridges the gap between tech buffs and novices—think blog posts, white papers, and landing pages.
  • Play a pivotal role in content management and project coordination.
  • Guide and inspire budding writers on our team.
  • Join forces with SEO, development, and design maestros to produce stellar content.
  • Ensure every word we publish is a masterpiece—optimised, insightful, and valuable.
  • Work with the marketing and frontend developer on the feedback shared and amend design changes.
  • Work & come up with design guidelines for the brand


Requirements:

  • 4+ years in content writing, especially in SaaS or content marketing realms.
  • A flair for SEO and a penchant for NLP.
  • The ability to decode complex tech puzzles and pen them down with finesse.
  • Organizational prowess, self-driven spirit, and an eagle-eyed attention to detail.
  • Prior experience of content marketing would be a big plus. 
  • A sprinkle of experience in the cybersecurity world would be the cherry on top!
  • Bonus: Familiarity with WordPress/Webflow CMS.


Benefits of joining the Astra Squad:

  • Embrace the cosy remote work lifestyle.
  • Feel the startup adrenaline pumping through your veins.
  • Your brilliance showcased to thousands of eager readers and users.
  • Revel in our open, growth-centric ambiance; it's like a digital playground.
  • Dive deep into the captivating world of cybersecurity.
  • And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett. 


Read more
A media company
A media company
Agency job
via Qrata by Prajakta Kulkarni
Mumbai
8 - 12 yrs
₹15L - ₹20L / yr
Internal audit

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation

• Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures • Support Audit Committee related activities

Read more
IT Service Based Org.
IT Service Based Org.
Agency job
via OfficeDay Innovation by OFFICEDAY INNOVATION
Surat, Gujarat, Ahmedabad, Gandhinagar
3 - 5 yrs
₹4L - ₹8L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+8 more

3 - 5 Years of experience, in that min 2 years of experience with PHP MVC frameworks like

Laravel(preferred), CodeIgniter, etc.

Strong Experience in PHP and MySQL and their declarative query languages

Understanding the fully synchronous behaviour of PHP

Strong experience in JavaScript and good to have working knowledge on any JS frameworks like Angular (Preferred) React, Python etc. - Understanding of MVC design patterns

Good understanding of front-end technologies JavaScript, jQuery, Angular, HTML, and CSS3

Knowledge of object-oriented PHP programming

Understanding accessibility and security compliance

Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Integration of multiple data sources and databases into one system

Familiarity with limitations of PHP as a platform and its workarounds

Creating database schemas that represent and support business processes

Proficient understanding of code versioning tools, such as Git

Basic knowledge of AWS and Shell command

Read more
E Commerce vertical
E Commerce vertical
Agency job
via Merito by Gaurav Bhosle
Mumbai
5 - 9 yrs
₹20L - ₹30L / yr
Agile/Scrum
skill iconPHP
skill iconAndroid Development
Role:Role: Engineering Manager-E Commerce

About the company:
 
Our client in Indian retail conglomerate which is setting up tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.
 

About the role:
We are currently building an exciting multi-category, digital first, direct to consumer, commerce business for
couple of new brands in Food & Fashion category. The Engineering Team forms the backbone of our
ecommerce business. We build and iterate over our core platform that handles orders, payments, delivery
promises, order tracking & logistics integrations.
We are looking for an Engineering Manager to lead its development across web, mobile and in-store devices.
You will be responsible to work closely with business leaders to understand the developer needs and device
solutions through developer tools and services. The role incumbent will be managing a team of in-house &
outsourced developers and will be responsible for defining the technical roadmap, project delivery and
maintenance of systems developed in-house. The incumbent will also be driving technology innovation with
integrations and external partners to fully leverage the latest solutions and technologies for servicing the
organization needs. This role will report to the Director-Engineering.

Location: Mumbai based preferably. We can also consider Bangalore based candidates.

Responsibilities:
Your core responsibilities will include Technical Guidance, Execution, Delivery & Team Management. You will
be working in a fast-paced and agile work environment delivering quality solutions that have immediate
business impact.
 Ownership of engineering features and components from concept, design, development &
deployment
 Participate in the solution architecting, enterprise interface design and integration.
 Work with users to understand requirements, and design scalable and efficient technology solutions.
 Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and
interactions with other internal teams and external partners.
 Communicate cross-functionally, collaborate with Business teams, Product managers, engineers and
QA to plan, own and deliver solutions on time.
 Ensure teams follow best practices regarding coding standards, code reviews, and testing. Responsible
for code quality, review & release strategy.
 Define and drive development team priorities and ensure delivery through in-house and vendor
development teams.
 Keep tab of latest technology trends and leverage it for improvements/changes in current setup to
increase efficiency, reduce maintenance cost and time to market.
 Publish regular reports of activities and highlight potential risks.
 Attract, hire, retain, motivate and mentor engineering team resources.
Required Qualification, Experience & skills:
 Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
 6-8 years of overall developer experience with a focus on programming in PHP, and a working
knowledge of android and IOS app development
 Prior experience in managing a team of min 4-6 engineers
 Hands-on management with deep-dive into the details of software design, implementation and
debugging
 Experience of implementing Agile, Scrum & Iterative processes
 Experience taking a leading role in building complex software systems that have been successfully
delivered to customers
 Knowledge of professional software engineering practices & best practices for the full software
development life cycle, including coding standards, code reviews, source control management, build
processes, testing, and operations
 Experience in communicating with users, other technical teams, and senior management to collect
requirements, describe software product features, technical designs, and product strategy
 Experience mentoring junior software engineers to improve their skills, and make them more
effective, product software engineers
 Hands-on expertise in many disparate technologies, typically ranging from Web development, Mobile
app development, AWS, machine learning, large scale data platforms, service oriented architecture,
distributed systems design, android platform, front-end user interfaces, databases etc.

Regards
Team Merito
Read more
Brainbean Technolabs
Dhruvik Patel
Posted by Dhruvik Patel
Anand
1 - 5 yrs
₹2L - ₹6L / yr
Wordpress
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
+5 more

Responsibilities

  • Programming, developing, website coding, and producing data-driven web applications, and websites using WordPress and WooCommerce
  • Collaborate with designers, developers, and project managers on client projects
  • Consult with clients as needed
  • Contribute to the development of the misc. company special projects
  • Manage your own time & development between multiple projects & clients to meet deliverables
  • Follow and contribute to our internal standards
  • Keep up on the latest trends and best practices in web development
  • Other duties as assigned

Qualifications & skills

Frontend

  • Excellent knowledge of HTML5/XHTML, XML, AJAX, JavaScript/jQuery, CSS3
  • Excellent knowledge of WooCommerce and WordPress
  • Strong understanding and experience with SASS
  • Experience with responsive design without dependence on frameworks
  • The ability to translate PSDs and other assets created by design team into cohesive websites
  • Strong sense of visual design
  • An understanding of front-end optimization techniques
  • Knowledge of usability / user experience design is a plus
  • Experience maintaining version control using Git

Backend

  • Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization – we don’t work with prebuilt themes so it is important to have the ability to create complex setups from scratch
  • Experience creating custom themes for use with WooCommerce
  • Familiarity with various commonplace and proven plugins such as: Advanced Custom Fields, Gravity Forms, The Events Calendar, s2Member, BuddyPress
  • Experience with creating custom WordPress plugins is a plus
  • Thorough understanding of custom post types and taxonomies
  • Working knowledge of basic PHP and MySQL
  • An understanding of programming security best practices
  • Familiarity with issues in web design & development and accessibility is a plus
  • Familiarity with using command line tools on Linux servers is a plus
  • Familiarity with using git for source control is a plus
  • Involvement in the open source community is a plus
Read more
Hope research group
at Hope research group
1 recruiter
Rama Krishna
Posted by Rama Krishna
Bengaluru (Bangalore)
4 - 6 yrs
₹6L - ₹12L / yr
skill iconReact Native
skill iconJavascript
skill iconHTML/CSS
● 3+ years of relevant experience in react native, javascript, HTML,
CSS
● This project requires experience with:
● Well versed in kotlin/swift/react-native/js and react environment.
3+ years experienced
● Good knowledge of SDLC.
● Good knowledge of any database SQL/mongo etc.
● Should have a problem-solving attitude.
● Eager to learn new things.
● Should have intellectual skills.
● Working across Cross platforms (Android and IoS)
● Flutter Experience will be added advantage
● Experience in understanding large and complex code bases
● The developer will work with our offices in Bangalore (Currently
Remote)
Read more
Casey Foods
at Casey Foods
7 recruiters
Madhu smita
Posted by Madhu smita
Remote only
1 - 7 yrs
₹2L - ₹5L / yr
Business Development

Responsibilities:

  • To create new Exclusive Distributor
  • Research & identify new market opportunities
  • Maintain smooth relationship with the customer & be ready to fulfill their needs effectively.
  • Setting new goals & new strategies to run the business & revenue growth.
  • Arrange business meetings with prospective clients
  • Promote the company’s products/services

 

Requirements:

  • Bachelor’s Degree preferred
  • Experience required at least 1-2 years in related field
  • Strong convincing power
  • Representative skill with communication
  • Self-motivated & the ability to be motivated by target
Read more
Kofluence
at Kofluence
5 recruiters
Anusha Sangameshwara
Posted by Anusha Sangameshwara
Bengaluru (Bangalore)
0 - 2 yrs
₹1L - ₹5L / yr
Content Writing
Creative Writing
Blogging
Social Media Marketing (SMM)
Communication Skills

Selected candidates day-to-day responsibilities include:

1. Create and manage content based on current trends
2. Engage with audiences on our various social media platforms
3. Strategize authentic and impactful digital content and ensuring their role out within specified deadlines.

Required Experience and Qualifications
Social Media Marketing, Adobe Photoshop and Digital Marketing.

  • Social media expertise (Instagram/Snapchat/Twitter)
  • Good communication skills
  • Ambition backed with a desire to succeed
  • Elementary knowledge of photoshop, illustrator, etc.
Read more
netCORE Solutions Pvt Ltd
Vishakha Sonde
Posted by Vishakha Sonde
Mumbai, Navi Mumbai
3 - 7 yrs
₹5L - ₹10L / yr
MySQL
Linux/Unix
skill iconPostgreSQL
At least 3 years of relevant DBA experience running production DBs with high up-times Proficient in Linux OS and a very good hand on Linux commands Excellent in concepts for both RDBMS and NoSQL DBs Proven excellent technical skills on Postgres, MySQL & (NoSQL DBs is a +) Implement and maintain database security Database tuning and performance monitoring Expertise in DB Clustering Conduct and provide technical DB + application level consultation to application development team Provide direction in capacity planning, performance improvement, and storage management in partnership with Systems and Engineering Development teams
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos