We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.
💼 Key Details
CTC: ₹3.7 LPA (90% fixed & 10% variable)
Job Type: On-site, 5 days working
Interview Mode: Face-to-Face
Availability: Immediate joiners preferred
Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)
🎯 Key Responsibilities
Handle inbound/outbound calls, emails, and chats for domestic & international learners
Resolve product-related issues with effective solutions and clear communication
Provide empathetic support to learners facing study or technical challenges
Guide learners to the right resources and supplementary content
Build strong learner relationships through personalized support and advice
Go the extra mile to exceed expectations and contribute to learner satisfaction
✅ Desired Profile
Excellent communication skills (verbal & written)
Professional approach with strong problem-solving abilities
0–1 year of experience in voice process (calls, chat, ticket management)
Preferably from an ed-tech or educational services background
Familiarity with LMS and digital learning tools is a plus
Ability to personalize learner engagement strategies
⏰ Shift Details
Rotational shifts & rotational week offs
"Candidates eager to join can submit their application or reach out through a call
Shubham Vishwakarma
Full Stack Developer - Averlon
About Simplilearn Solutions
About
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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Given the qualifications and requirements you've shared (Ph.D. completion and a minimum of 2 years of experience) in the fields of Computer Science and Engineering (CSE), Information Technology (IT), and Electronics and Communication Engineering (ECE), here is a more tailored look at the specific expectations and skills an Associate Professor should bring to a department in such a technical field, along with the contextual setting of your mentioned location, KGiSL Campus in Saravanampatti, Coimbatore.
Eligibility:
- Complete the Master Degree In Relevant Field
- Candidates Clear the Any One Of UGC NET/SET
- Must Have a Ph.D Completion In Related Department
1. Academic Qualifications
- Ph.D. in Relevant Field: Candidates must have a Ph.D. in Computer Science, IT, or a closely related field. The Ph.D. should reflect deep expertise in a specific sub-area of the discipline.
- Publications: A strong record of publications in peer-reviewed journals and conferences, particularly in top-tier venues related to CSE, IT.
- Research Experience: Proven track record of independent and collaborative research projects, including contributions to advancements in areas such as machine learning, AI, data science, cybersecurity, embedded systems, etc.
- Teaching Experience: At least 2 years of experience in teaching and mentoring students, ideally at the university or college level, in courses related to CSE, IT.
2. Technical Skills
- Subject Expertise:
- CSE: Knowledge in areas such as Algorithms, Software Engineering, Data Structures, Cloud Computing, Artificial Intelligence (AI), Machine Learning (ML), Big Data, Database Systems, and Networking.
- IT: Familiarity with Programming Languages (Python, Java, C/C++, etc.), Web Development, Mobile App Development, Cloud Technologies, IT Infrastructure, Cybersecurity, and Network Security.
Job title: Content Writing-Head
Work Location: Gurgaon
Reports to: CEO
Role Overview:
As The Head of Content Writing, you will play a pivotal role in shaping and executing our content strategy. This position requires a seasoned content professional with a strong editorial background, exceptional leadership skills, and a passion for creating high-impact content. The ideal candidate will lead a team of content writers and collaborate with cross-functional teams to deliver content that engages, educates, and inspires our target audience.
Roles and Responsibilities:
1. Develop and lead the content strategy, ensuring alignment with the company's brand, goals, and target audience.
2. Manage and mentor a team of content writers, setting clear expectations, providing feedback, and fostering a culture of creativity and excellence.
3. Ensure all content produced is of high quality, adheres to brand guidelines, and aligns with the company's messaging and tone.
4. Lead the creation of various types of content, including blog posts, articles, whitepapers, eBooks, and more, ensuring they meet the standards for accuracy, clarity, and creativity.
5. Work closely with other departments, including marketing, design, and product, to gather insights and ensure content aligns with overall business objectives and strategies.
6. Collaborate with the SEO team to incorporate best practices into content creation, improving search engine visibility and driving organic traffic.
7. Use analytics tools to measure the performance of content, providing insights and recommendations for continuous improvement.
8. Keep abreast of industry trends, content marketing best practices, and emerging technologies to ensure our content remains relevant and competitive.
Education and/or Work Experience Requirements:
• Bachelor's degree in English, Journalism, Communications, or a related field. Master's degree is a plus.
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Our client is a fast growing EdTech Platform. We re looking for a Sales Director to build and grow the consumer sales function.
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Planning for daily, weekly, and monthly targets, updating and maintaining reports.
Bring market & consumer insights to influence products & offerings.
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4+ years of experience in consumer sales experience in a B2C environment (EdTech / consumer internet preferred).
Consistent track record of achieving revenue targets.
Hunger to learn & grow every day.
Ability to communicate effectively, both orally and in writing.
Comfortable making decisions independently.
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· Promote/Sell various IT training/certifications to the working professionals/students.
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HTML/CSSJavascriptOur client was founded in 1999 by Mr. D.N. Prahlad (an early employee of Infosys), to create software products. Headquartered in Bangalore, we also have offices in the USA and France.
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• An absolute commitment towards doing the best work of your life, while helping others to do the same. We deliver with utmost focus on the job at hand. The team works towards crafting the best products for our users, and customers. Working as a team, we take on problems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
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The specific project you work on is decided based on the list of available projects at the time. While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.
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Please note that the evaluation process may take up to 6 hours
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- Proven track record of working with product management, and developers in an agile environment.
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- Very high ethical standards.
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- Must have exposure to startup industries.
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- Strong work ethic, highly organized, and a self-starter
- Excellent written, verbal and interpersonal skills
- Detailed and multi-task oriented
- Mission-driven and highly entrepreneurial mindset
- At least 3 years of sales and business development experience in the software industry
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Full Stack Developer - Averlon