Business Development Executive-IT Service Sales

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Team:

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role:

We are seeking a skilled Penetration Tester / Security Analyst to conduct comprehensive security assessments of our systems, applications, and infrastructure. This role will be responsible for identifying vulnerabilities, conducting penetration tests, and providing remediation guidance works directly with Security Architecture Principal.

What You Will Do:

• Conduct penetration tests on web applications, APIs, mobile applications, and cloud assets
• Perform vulnerability assessments and security scans
• Develop and maintain testing methodologies and procedures
• Create detailed reports on findings and provide remediation recommendations
• Assist in the development of secure coding guidelines
• Participate in the incident response process
• Stay current with the latest penetration testing techniques and tools

What You Bring:

• Bachelor's degree in Computer Science, Information Security, or related field
• 5+ years of experience in penetration testing or ethical hacking
• Strong knowledge of web application security, API security, and mobile application security
• Proficiency in using various penetration testing tools and techniques
• Experience with scripting languages (e.g., Python, Bash)
• Familiarity with common networking protocols and technologies
• Excellent analytical and problem-solving skills
• Strong written and verbal communication skills

Qualifications

• Relevant certifications such as OSCP, CEH, GPEN, or equivalent
• Experience with cloud platforms (AWS, Azure, GCP)
• Knowledge of secure development practices and SDLC
• Familiarity with compliance standards (e.g., PCI DSS, HIPAA)

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

• Full-stack developer good at react.js and node.js. 
• Should be good at algorithms 
• Working experience in AWS is a plus

Job Description for Project Head for IT

• Provide technical vision and strategy for the team.
• Assess issues regarding Information Systems and create manageable solutions
• Own technical architecture for the application and infrastructure for the product
• Discover and help implement new technologies that yield competitive advantage
• Develop a company's strategy around technology and product to ensure alignment with its business goals.
• Strategic Direction for identifying and implementing new technologies
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance, data protection and security processes
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and investors
• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
• Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.

Requirements and skills

• Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
• BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
• Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
• Knowledge of technological trends to build strategy
• Ability to conduct technological analyses and research
• Excellent communication  and team management skills
• Leadership and organizational abilities
• Strategic thinking and problem-solving aptitude
• Experience in architecture, developing, deploying, and operating large scale, highly available, SaaS applications and services in private or public cloud.

• Perform complex and varied applications support. Build, maintain & modify within a large environment;
• Identify issues, evaluate possible solutions, and make recommendations on the most appropriate action
• Design, build, test, and document solution-specific information and perform related work as required.
• Demonstrate functional knowledge in relevant clinical applications (OE-PCS-PHA-EDM-ITS-RAD-LAB-MIC-BBK-PTH)
• Demonstrate functional knowledge in Clinical Documentation
• Must have hands-on build and troubleshooting experience
• Must be able to quickly identify and resolve complex system issues
• Must be able to build using technical specifications.

Basic Qualifications:

• Implementation and support experience within a MEDITECH Environment
• Bachelors Degree in business, Healthcare Administration, Communication, Marketing related field or equivalent and relevant work experience

Preferred Qualifications:

• Knowledge of ITIL Incident, Problem, and Change management,
• Working knowledge of Agile, Product and Project methodologies

Experience:

The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.

Required Skills:

1. Java or Scala
2. Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
3. Should have the ability to analyze, design, develop and test complexity of spark job.
4. Basic working knowledge of Unix/Linux.

Good To have: -

1. Python
2. Distributed Computing

• Architect, build & maintain beautiful, world-class, enterprise-grade mobile apps
• Build for multiple platforms (iOS, Android) using a single code base (ReactNative, Expo
  and CSS)
•  Collaborate with cross-functional teams to design, develop & ship new features
• Build and maintain tools and infrastructure to support the rapid development and testing of mobile apps

• Passionate about developing mobile apps for iOS and Android using JavaScript
• A mindset to do what it takes to not just get the job done but go above and beyond
• Quick learning mindset and a humble attitude
• Strong fundamentals in JavaScript, ES6, React, and CSS
• Good understanding and working knowledge of using REST APIs and handling errors
• Knowledge of functional programming.Understanding of how to build performant, decoupled, testable, maintainable code.
• Experience in writing native code for android and iOS to write bridges whenever required.
• Bonus: Entrepreneurial spirit and the mindset of challenging the status quo is a big plus
• Bonus: Experience with modern testing frameworks (e.g., Jest, react-testing-library).

Experience:

• Strong knowledge on Devsecops (hands on).
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.
• 15+ years of experience of building successful production-quality software, with relevant experience from payment gateway for 5yrs.
• Expertise in large-scale multi-tiered systems.
• Expertise in Core Java and JEE, object-oriented design, analysis and design patterns
• Good exposure to JSON based REST services in Java.
• Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems
• Focus on clean high-quality code and solid designs.
• Hands on experience in HLD & LLD.
• Strong hands on knowledge on Devsecops.
• Should have built B2C applications for average 2 billion transactions per annum.
• Built applications with multi tenancy, multi lingual and global deployment.

• Any prior payment industry experience is highly preferable