
Wanna Make Travel Awesome? (And Score Some Equity While You're At It?)
We're Journey, a travel startup and our first product is travel eSIMs. Forget fumbling with SIM cards at airports – we're all about seamless connectivity, so travellers can focus on exploring, not stressing about data at such affordable rates. We believe we have built one of the best eSIM tech out there and product performance is superior.
Now, India is calling, and we need YOU to lead the charge!
This ain't an average corporate gig. We're looking for an entrepreneur, hustler, a networker, a deal-maker extraordinaire to blow up our presence in India. You'll be the face of Journey eSIM in India.This is a unique opportunity to play a pivotal role in shaping the future of our company in a dynamic and rapidly growing market. You will have the autonomy to build the business from the ground up, forge strategic partnerships, and establish our brand as a leader in the travel eSIM space.
Responsibilities:
Develop and execute a comprehensive business development strategy for India:
- Conduct thorough market research to identify key trends, opportunities, and challenges in the Indian travel industry.
- Define clear goals, objectives, and key performance indicators (KPIs) for business growth.
- Develop and implement tactical plans to achieve targets, including sales strategies, marketing initiatives, and partnership programs.
Identify and build strategic partnerships:
- Identify, target, and establish relationships with key players in the travel industry, including travel agents, online travel agencies (OTAs), tour operators, and travel technology providers.
- Negotiate and secure mutually beneficial partnership agreements that drive customer acquisition, revenue growth, and brand awareness.
- Develop and maintain strong relationships with partners to ensure long-term collaboration and success.
Explore new business opportunities:
- Continuously explore new avenues for growth and partnerships within the travel industry and related verticals like insurance, banking etc.
- Identify potential opportunities to expand our product offerings or target new customer segments.
- Analyze and evaluate the feasibility of new business ventures and make recommendations to the leadership team.
Represent the company at industry events:
- Attend relevant industry conferences, trade shows, and networking events to promote our brand and generate leads.
- Build relationships with industry professionals and stay abreast of the latest trends and developments.
Manage and track business performance:
- Monitor key performance indicators (KPIs) to track progress towards goals and identify areas for improvement.
- Prepare regular reports on business performance, including sales figures, partnership activities, and market insights.
- Analyze data to identify trends, opportunities, and challenges, and make recommendations for adjustments to the business strategy.
Marketing & Operations:
- Work with designers to drive engagement on social media and Instagram and increase brand awareness and engagement.
- Create compelling content across various social media platforms.
- Manage and optimize Shopify store, including product listings, inventory, and customer service.
- Plan and execute email marketing campaigns to nurture leads and drive sales.
- Track and analyze key performance indicators (KPIs) to measure campaign effectiveness.
Build and manage a high-performing team (future responsibility):
- As the business grows, you will be responsible for building and managing a team of business development professionals.
- Recruit, train, and mentor team members to ensure they have the skills and knowledge to succeed.
- Foster a culture of collaboration, innovation, and high performance.
Qualifications:
- Exceptional communication, interpersonal, and relationship-building skills.
- Excellent negotiation and closing skills.
- Ability to work independently and take ownership of outcomes.
- Strong organisational and time management skills.
- Proficiency in English and Hindi (or other relevant regional languages).
- Bachelor's degree in business administration, marketing, or a related field.
- Tech-savvy and comfortable with digital tools and platforms.
Bonus Points:
Existing network of contacts in the Indian travel industry.
What You'll Do:
- First 15 Days: Immerse yourself in the Indian travel market, conduct extensive research, and map out key players and potential partners. Start building relationships with travel agents and OTAs.
- First 30 Days: Secure initial partnerships and pilot programs. Refine your business development strategy based on early learnings.
- First 45 Days: Achieve significant traction in customer acquisition and revenue generation. Begin exploring new business opportunities and expanding your network.
Benefits:
- Competitive salary
- Opportunity to earn equity in a high-growth startup.
- Be part of a dynamic and innovative team.
- Make a real impact on the company's success in India.
- Significant career growth potential as you will lead the India business.

About Journey Travel eSIM
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Mandatory (Experience 2): Must have the ability to coordinate end-to-end transaction lifecycle, documentation, and internal coordination
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Mandatory (Skills): Must have strong attention to detail, structured working style, and clear communication
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- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
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We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Identify and address customer needs with a goal of complete satisfaction
- Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
- Meet customer service department sales targets, generating sales leads when opportunities arise
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- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize
- Able to work individually and as a team
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