Relationship Officer

We are seeking a skilled Playwright Automation Engineer to design, develop, and maintain robust test automation frameworks using Playwright. The ideal candidate will have hands-on experience in end-to-end UI automation, strong programming fundamentals, and a deep understanding of testing best practices.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 1+ years of experience in test automation.
• Strong experience with Playwright (preferably TypeScript or JavaScript).
• Solid understanding of software testing concepts and SDLC/STLC.
• Practical knowledge of CI/CD tools, version control (Git), and test management tools (JIRA, TestRail, etc.).
• Experience in API automation (Postman, RestAssured, Playwright API, etc.) is a plus.
• Good understanding of XPath, CSS Selectors, and debugging web elements.
• Working knowledge of Node.js, NPM/Yarn.

Backend Engineering Intern (Infrastructure Software) – Remote

Position Type: Internship (Full-Time or Part-Time)

Location: Remote

Duration: 12 weeks

Compensation: Unpaid (***3000 INR is just a placeholder***)

About the Role

We are seeking a motivated Backend Developer Intern to join our engineering team and contribute to building scalable, efficient, and secure backend services. This internship offers hands-on experience in API development, database management, and backend architecture, with guidance from experienced developers. You will work closely with cross-functional teams to deliver features that power our applications and improve user experience.

Responsibilities

• Assist in designing, developing, and maintaining backend services, APIs, and integrations.
• Collaborate with frontend engineers to support application functionality and data flow.
• Write clean, efficient, and well-documented code.
• Support database design, optimization, and query performance improvements.
• Participate in code reviews, debugging, and troubleshooting production issues.
• Assist with unit testing, integration testing, and ensuring system reliability.
• Work with cloud-based environments (e.g., AWS, Azure, GCP) to deploy and manage backend systems.

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Software Engineering, or related field.
• Familiarity with one or more backend languages/frameworks (e.g., Node.js, Python/Django, Java/Spring Boot, Ruby on Rails).
• Understanding of RESTful APIs and/or GraphQL.
• Basic knowledge of relational and/or NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Familiarity with version control (Git/GitHub).
• Strong problem-solving skills and attention to detail.
• Ability to work independently in a remote, collaborative environment.

Preferred Skills (Nice to Have)

• Experience with cloud services (AWS Lambda, S3, EC2, etc.).
• Familiarity with containerization (Docker) and CI/CD pipelines.
• Basic understanding of authentication and authorization (OAuth, JWT).
• Interest in backend performance optimization and scalability.

What You’ll Gain

• Hands-on experience building backend systems for real-world applications.
• Exposure to industry-standard tools, workflows, and coding practices.
• Mentorship from experienced backend engineers.
• Opportunity to contribute to live projects impacting end users.

Position Overview:

We are seeking a highly motivated and skilled Real-World Evidence (RWE) Analyst to join growing team. The successful candidate will be instrumental in generating crucial insights from real-world healthcare data to inform decision-making, improve patient outcomes, and advance medical understanding. This role offers an exciting opportunity to work with diverse healthcare datasets and contribute to impactful research that drives real-world change.

Key Responsibilities:

For Both RWE Analyst (Junior) & Senior RWE Analyst:

• Data Expertise: Work extensively with real-world healthcare data, including Electronic Medical Records (EMR), claims data, and/or patient registries. (Experience with clinical trial data does not fulfill this requirement.)
• Methodology: Apply appropriate statistical and epidemiological methodologies to analyze complex healthcare datasets.
• Communication: Clearly communicate findings through presentations, reports, and data visualizations to both technical and non-technical audiences.
• Collaboration: Collaborate effectively with cross-functional teams, including clinicians, epidemiologists, statisticians, and data scientists.
• Quality Assurance: Ensure the accuracy, reliability, and validity of all analyses and reports.
• Ethical Conduct: Adhere to all relevant data privacy regulations and ethical guidelines in real-world data research.

Specific Responsibilities for RWE Analyst (Junior):

• Perform statistical analysis on real-world healthcare datasets under guidance.
• Contribute to the development of analysis plans, often by implementing predefined methodologies or refining existing approaches.
• Prepare and clean data for analysis, identifying and addressing data quality issues.
• Assist in the interpretation of study results and the drafting of reports or presentations.
• Support the preparation of journal publication materials based on RWE studies.

Specific Responsibilities for Senior RWE Analyst:

• Analysis Design & Leadership: Independently design and develop comprehensive analysis plans from inception for RWE studies, identifying appropriate methodologies, data sources, and analytical approaches. This role requires a "thinker" who can conceptualize and drive the analytical strategy, not just execute pre-defined requests.
• Project Management: Lead and manage RWE projects from conception to completion, ensuring timely delivery and high-quality outputs.
• Mentorship: Mentor and guide junior RWE analysts, fostering their development in real-world data analysis and research.
• Methodological Innovation: Proactively identify and evaluate new methodologies and technologies to enhance RWE capabilities.
• Strategic Input: Provide strategic input on study design, data acquisition, and evidence generation strategies.

Qualifications:

For Both RWE Analyst (Junior) & Senior RWE Analyst:

• Bachelor's or Master's degree in Epidemiology, Biostatistics, Public Health, Health Economics, Data Science, or a related quantitative field. (PhD preferred for Senior RWE Analyst).
• Demonstrable hands-on experience working with real-world healthcare data, specifically EMR, claims, and/or registry data. Clinical trial data experience will not be considered as meeting this requirement.
• Proficiency in at least one statistical programming language (e.g., R, Python, SAS, SQL).
• Strong understanding of epidemiological study designs and statistical methods relevant to RWE.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.

Specific Qualifications for RWE Analyst (Junior):

• 4+ years of experience in real-world data analysis in a healthcare or pharmaceutical setting.
• Involvement with journal publications is highly desirable. (e.g., co-authorship, contribution to manuscript preparation).

Specific Qualifications for Senior RWE Analyst:

• 5+ years of progressive experience in real-world data analysis, with a significant portion dedicated to independent study design and leadership.
• A strong track record of journal publications is essential. (e.g., lead author, significant contribution to multiple peer-reviewed publications).
• Proven ability to translate complex analytical findings into actionable insights for diverse stakeholders.
• Experience with advanced analytical techniques (e.g., machine learning, causal inference) is a plus.

Preferred Skills (for both roles, but more emphasized for Senior):

• Experience with large healthcare databases (e.g., IQVIA, Optum, IBM MarketScan, SEER, NDHM).
• Knowledge of common data models (e.g., OMOP CDM).
• Familiarity with regulatory guidelines and best practices for RWE generation.

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.

🎯 Key Responsibilities:

• Oversee and manage daily office operations and administration
• Maintain office supplies inventory and ensure timely procurement
• Handle correspondence, phone calls, and general inquiries
• Coordinate with vendors, service providers, and building management
• Schedule meetings, maintain calendars, and arrange appointments
• Support HR in maintaining employee records, attendance, and leaves
• Ensure office cleanliness, safety, and a well-functioning work environment
• Assist with basic bookkeeping and expense tracking (if required)
• Prepare reports, presentations, and documentation as needed
• Organize events, team meetings, and office celebrations

🛠 Requirements and Skills:

• Proven experience in office administration or management (1–3 years preferred)
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
• Ability to handle confidential information with integrity
• Familiarity with basic accounting and procurement processes is a plus
• Graduate degree in any field (Business Administration preferred)

🎁 What We Offer:

• Competitive salary and performance-based incentives
• Supportive work environment and career growth opportunities
• Flexible working hours and leave policy (as applicable)
• Opportunities to work closely with leadership and contribute to decision-making

Job Opening: Pre Sales & Sales Manager

Location: Pitampura

Salary: ₹40,000 - ₹50,000 per month

Experience: 4+ years

A leading Chemical Export Company is looking for an experienced Pre Sales & Sales Manager with excellent MS Office skills and fluency in English.

Requirements:

Minimum 4 years of experience in pre-sales and sales.

Strong communication and negotiation skills.

Proficiency in MS Office.

Fluency in English.

**About jhana**

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the

law across research, drafting, and document management. At jhana.ai, we are

transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers

critical legal insights through advanced AI, producing outputs like redlines, memos, and

risk assessments to streamline workflows for legal teams. Recognized as the Best Legal

Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals

with technology that drives efficiency and excellence.

**Position Overview**

We are looking for a dynamic and driven Account Manager with **3-5 years of experience 

in legal ecosystem,** account management, sales and client relations. **A background in 

law is mandatory;** candidates with a passion for client success, excellent communication 

skills, and the ability to manage multiple accounts will excel in this role. The Business 

Account Manager will be responsible for supporting client relationships, ensuring client 

satisfaction, and driving growth within assigned accounts. This position involves regular 

travel for client interaction, both virtually and in-person.

**The day-to-day**

Client Relationship Management

● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.

● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.

● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention

● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.

● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.

● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support

● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.

● Track and document client interactions, account activities, and progress using CRM tools and account management software.

● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams

● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.

● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.

● Participate in team meetings and share updates on client progress, challenges, and opportunities.

Client Meetings & Engagements



● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.

● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.

**Qualifications & Skills**

● Education:**** Bachelor’s degree in Law.**** An advanced degree in 

Business is a plus. 

● Experience:** 3-5 years of experience in Legal ecosystem. **

● Good to have: 2 years of experience in account management, client 

relations, or sales. Experience in SaaS, or B2B sectors is a plus. 

● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.

● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.

● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.

● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Preferred Experience

● Experience in the legal industry or with legal tech products.

● Demonstrated success in managing client relationships and meeting account growth or retention goals.

● Knowledge of project management tools and client success strategies. Additional Requirements

● Travel: Travel would be required for client meetings and events. 

● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.

What is the role?

We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You like working with data and insights and making decisions based on it. You should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

Key Responsibilities

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, and creating sales playbooks, sales enablement content, and marketing assets.
• Work closely with a range of cross-functional teams - product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
• Understand and analyze the competitive landscape to define our own marketing strategy.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3+ years of relevant work experience that can span marketing, product marketing or product management.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands-on experience in Google Analytics, Google AdWords, CRM, and analytical tools.

Who will you work with?

You will be working closely with the Digital Marketing, Sales, Product, and Customer Success teams.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.