Relationship Officer

1. Conducting market research to identify potential customers and new markets.
2. Travelling to meet customers, build relationships, and promote products or services.
3. Demonstrating product features and benefits to potential customers.
4. Negotiating contracts, terms, and pricing with customers.
5. Collaborating with internal teams to develop sales strategies and meet sales targets.
6. Maintaining accurate records of sales activities, customer interactions, and contracts.
7. Providing feedback to management on market trends, customer needs, and competitor activities.
8. Resolving customer complaints and ensuring customer satisfaction.

POSITION: Sales Executive

QUALIFICATION: Degree in Management, Business or Related Field

EXPERIENCE: Fresher/Experience

GENDER: Male

JOB DISCRIPTION:

• Faster Learning Ability passion for Sales
• Knowledge of CRM or Sales Management
• Negotiating Techniques and Marketing Tactics

LOCATION: Pondicherry

We are looking for a Client Advisory Manager to act as the liaison between our Client and Operations teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience in sales or marketing besides developing leads from marketing campaigns and meeting clients and achieving sales targets. It would be an added advantage if the candidate has experience in event management firm.

You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

Ultimately, you will boost sales and contribute to our long-term business growth.

• Qualify leads from marketing campaigns or meeting new clients and identifying sales opportunities
• Present, promote and sell learning experiential services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Contact potential clients through cold calls and emails
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and https://resources.workable.com/account-executive-job-description">Account Executive and facilitators
• Report to the https://resources.workable.com/business-development-manager-job-description">Manager on (weekly/monthly/quarterly) sales results
• Stay up-to-date with new products/services and new pricing/payment plans
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

Qualifications and Education Requirements

Graduate in Marketing, Business Administration or any other relevant field, Bcom, BA, BSc would all be considered

Other Requirements

• Proven work experience as a Business Development Representative, https://resources.workable.com/sales-account-executive-job-description">Sales Account Executive or similar role
• Hands-on experience with multiple sales techniques
• Track record of achieving sales targets
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics

• Being a Go Giver
• Speed of response
• Building relationships
• Attention to detail
• Being persistent

Benefits

• Wellness & mental well-being benefits
• Medical policy
• Flexible leave policy
• 100% remote working
• Flexible working hours
• Fun people to work with - read more about them - https://focusu.com/about-us/
• Great culture - read more about it - https://focusu.com/focusu-culture/#values

• Advise student/ parents for their learning needs through structured Counseling Sessions
• Fix appointments and conduct home demo sessions on daily basis including follow up sessions
• Understand Customer profile & problems to explain implication of ineffective learning methods
• Create the need for Smart Learning and advise student-parent to buy Toppr Subscription as solution
• Handle Objections and Price Negotiation to generate Sales Revenue