Technical Sales Engineer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

We are looking for a skilled PHP Full Stack Developer with 3-5 years of hands-on experience in web development. The ideal candidate will have expertise in PHP programming and a proven track record working with Magento, WordPress, and Laravel frameworks. As a PHP Full Stack Developer, you will be responsible for end-to-end development and maintenance of web applications.

Responsibilities:

Full Stack Development:

• Design, develop, and maintain scalable and high-performance web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Implement features across the entire application stack, from front-end to back-end.

Laravel Development:

• Build and maintain Laravel applications, ensuring scalability and performance.
• Implement custom functionalities and features in Laravel projects.
• Collaborate with the team to create robust and scalable Laravel-based solutions.

Shopify Development (Node.js):

• Develop and customize Shopify applications, themes, and plugins using Node.js.
• Build custom Shopify APIs and integrations to support business needs.

Database Management:

• Design and optimize database schemas.
• Perform database migrations, updates, and maintenance.

Integrations:

• Integrate third party applications, plugins.
• Use/ develop APIs and webhooks for integrations.

Code Quality and Standards:

• Write clean, well-documented, and efficient code.
• Follow coding standards and best practices for PHP development.
• Conduct code reviews and provide constructive feedback.

Troubleshooting and Debugging:

• Diagnose and resolve technical issues across various platforms.
• Collaborate with the support team to address client-reported problems.

Collaboration and Communication:

• Work closely with designers, project managers, and other developers to achieve project goals.
• Provide regular updates on project progress and actively participate in team meetings.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.
• 3-5 years of hands-on experience in PHP full stack development.
• Proficiency in Magento, WordPress, and Laravel frameworks.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, REST API, Webhooks and related technologies.
• Experience with version control systems, such as Git.
• Understanding of web standards, performance optimization, and security best practices.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.

If you meet the qualifications and are enthusiastic about contributing to cutting-edge web development projects, we encourage you to apply for this exciting opportunity.

Duties

About Us:

We are a UK-based conveyancing firm dedicated to transforming property transactions through cutting-edge artificial intelligence. We are seeking a talented Machine Learning Engineer with 1–2 years of experience to join our growing AI team. This role offers a unique opportunity to work on scalable ML systems and Generative AI applications in a dynamic and impactful environment.

Responsibilities:

Design, Build, and Deploy Scalable ML Models

You will be responsible for end-to-end development of machine learning and deep learning models that can be scaled to handle real-world data and use cases. This includes training, testing, validating, and deploying models efficiently in production environments.

Develop NLP-Based Automation Solutions

You'll create natural language processing pipelines that automate tasks such as document understanding, text classification, and summarisation, enabling intelligent handling of property-related documents.

Prototype and Implement Generative AI Tools

Work closely with AI researchers and developers to experiment with and implement Generative AI techniques for tasks like content generation, intelligent suggestions, and workflow automation.

Integrate ML Models with APIs and Tools

Integrate machine learning models with external APIs and internal systems to support business operations and enhance customer service workflows.

Maintain CI/CD for ML Features

Collaborate with DevOps teams to manage CI/CD pipelines that automate testing, validation, and deployment of ML features and updates.

Review, Debug, and Optimise Models

Participate in thorough code reviews and model debugging sessions. Continuously monitor and fine-tune deployed models to improve their performance and reliability.

Cross-Team Communication

Communicate technical concepts effectively across teams, translating complex ML ideas into actionable business value.

·      Design, build, and deploy scalable ML and deep learning models for real-world applications.

·      Develop NLP-based and Gen AI based solutions for automating document understanding, classification, and summarisation.

·      Collaborate with AI researchers and developers to prototype and implement Generative AI tools.

·      Integrate ML and Gen AI models with APIs and internal tools to support business operations.

·      Work with CI/CD pipelines to ensure continuous delivery of ML features and updates.

·      Participate in code reviews, debugging, and performance optimisation of deployed models.

·      Communicate technical concepts effectively across cross-functional teams.

Essentials From Day 1:

Security and Compliance:

         • Ensure ML systems are built with GDPR compliance in mind.

         • Adhere to RBAC policies and maintain secure handling of personal and property         data.

Sandboxing and Risk Management:

         • Use sandboxed environments for testing new ML features.

         • Conduct basic risk analysis for model performance and data bias.

         • Use sandboxed environments for testing and development.

         • Evaluate and mitigate potential risks in model behavior and data pipelines

Qualifications:

·      1–2 years of professional experience in Machine Learning and Deep Learning projects.

·      Proficient in Python, Object-Oriented Programming (OOPs), and Data Structures & Algorithms (DSA).

·      Strong understanding of NLP and its real-world applications.

·      Exposure to building scalable ML systems and deploying models into production.

·      Basic working knowledge of Generative AI techniques and frameworks.

·      Familiarity with CI/CD tools and experience with API-based integration.

·      Excellent analytical thinking and debugging capabilities.

·      Strong interpersonal and communication skills for effective team collaboration.

Location = Delhi / Bengaluru

Profile = Assistant Manager / Manager - International & Domestic Sourcing (Metal Scraps). This is an urgent requirement.

Below are strict criterias.

1. Should have 4+ years of experience in international & domestic sourcing / purchasing / procurement of Aluminium / Metal / Alloy Scraps of various kinds i.e; Tense, Troma, TT, Zorba.

2.  Should've travelled to international locations for aforesaid sourcing purpose. (not strict).

• Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
• Understanding of SEO and web traffic metric
• Social Media Strategist using social media for brand awareness and impressions
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
• Critical thinker and problem-solving skills
• Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
• Reports progress to senior marketing management
• Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
• Researches and monitors activity of company competitors
• Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages
• Provide constructive feedback
• Ability to interact with varied cultures
• Energetic, Confident, and Motivated & Self- driven

• Job Type: Full-time
• Experience: 3+ year
• Working Days: Mon to Sat (Except 1st, 3rd and 5th will be have off)
• Salary: Up to 35K
• Work Location: 801, Anand Mangal 3 opp. core Biotech, Rajnagar club Lane, Nr. Municipal school Ambawadi Ahmedabad Gujarat- 380006

JOB DUTIES & RESPONSIBILITIES:

• Lead and mentor developers thru coaching and sharing of knowledge
• Architecture design and Develop new functionality and critical business logic of software products
• Enhance existing applications and software products and design new product

SKILLS:

• Strong knowledge on software implementation best practices
• Strong knowledge of SQL Server and/or Oracle database including store procedure, trigger etc.
• Knowledge of security and vulnerability best practices to design secure web application
• Knowledge of web application architecture with horizontal and vertical scalability
• Experience of working with application with large dataset of millions or billions of row in database table
• Ability to adapt quickly to an existing, complex environment
• Ability to complete all phases of software development life cycle including analysis, design, development, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces

We are looking for “Backend Developer " for Goregaon (Mumbai)/ Lucknow location.

Experience: 3 - 5 Years

Notice Period: up to 30 days

Location:Goregaon (Mumbai)/ Lucknow

Job description:

Should have 3+ years of experience in Python and Django/Django REST Framework

Candidate need to perform the role of the Python/Django Developer who has to build high-quality, innovative, and fully performing software that complies with coding standards and technical design.

Design and develop secure and scalable code with unit tests, and documentation.

Strong understanding of engineering best practices, requirement gathering and analysis.

Excellent detail-oriented, problem-solving skills and the ability to quickly learn and apply new concepts, principles and solutions.

Technologies:

Django, Python

Nginx, Gunicorn, MySQL/Oracle

Shell Commands, SSH, SSL Certificate, HTTP/HTTPS

Skills Required:

• Expert in Python, with expert-level knowledge of Django REST Framework
• Strong understanding of ORM (Object Relational Mapper) libraries
• Strong knowledge of building RESTful APIs using Python (Django Rest Framework)
• Proficient understanding of code versioning tools Github
• Experience working in Linux and shell scripting
• Experience with developing user authentication and authorization solutions and knowledge of security compliance is a plus
• Good to have knowledge about front-end technologies (like JavaScript and HTML5)
• Strong unit test and debugging skills
• Must have good communication skills (verbal and written)
• Ability to work in a fast-paced environment with minimal supervision

Please provide the following details:

• Current Location:
• Present CTC
• Expected CTC
• Notice Period

What you will do:

• Build cross-browser compatible front-end applications using ReactJS, JavaScript, HTML and CSS.
• Develop fast and highly scalable and responsive applications.
• Work closely with cross-functional teams of product manager, backend developers, and UI/UX designers.
• Partner with product teams to ensure user interactions & features are well-designed and implemented.
• Manage individual project priorities, deadlines and deliverables.

Skills And Qualifications:

• 4+ years of work experience in frontend web development.
• Strong understanding of Core Javascript, ReactJS, React Native (desired), semantic HTML5 CSS, Flexbox and responsive development.
• Thorough understanding of Javascript design patterns
• Proficient understanding of web markup, including HTML5 CSS3
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of advanced JavaScript libraries and frameworks, such as ReactJS, AngularJS
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Preferably from a SaaS and web applications platforms background, and/or B2B applications.
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Experience in building APIs / application backends using Node.js (good to have)

Understanding of UI / UX best practices and ability to collaborate with the Design team to implement functional and intuitive user experiences

• Implementation of a robust set of services and APIs to power the web application
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Integration of the front-end and back-end aspects of the web application
• Design/Architect Application Architecture
• Design/Architect Database Design/Architecture
• Provide solutions for Optimizing Application & Database Performance.
• Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
• Coordinate with team for task management.
• Understanding of MVC Architecture
• Proficient knowledge of PHP and Laravel Framework
• Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
• Understanding of fundamental design principles behind a scalable application
• Knowledge to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git)

The job requires the candidate to work on Wordpress multisite and PHP -

• Design and implement applications/sites in WordPress
• Lead and Mentor technical team for all maintenance and new site tasks
• To pro-actively address all technical issues and coordinate with India and UK teams
• Participate in agile development process to ensure project deliverables are met, on time and of high quality
• Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects
• Monitoring development activities and reporting project progress
• Understand specification document and perform coding as per the requirements and standards
• Good knowledge on SQL Queries. Should be able to create and execute moderate to complex queries.   

Skills:

• Expert in PHP, WordPress & other open source tools
• Strong knowledge in JavaScript, Ajax, jQuery, XML, XHTML, HTML5, CSS & knowledge of working with third party web services
• Knowledge on Ecommerce (Payment Gateways, Shopping Carts, SEO Friendliness Coding, etc.)
• SQL and MySQL
• Desired Candidate Profile:
• Master’s degree (B Tech)/MCA
• Min 9-11 years of experience in PHP
• Strong programming skills
• Good aptitude and problem-solving skills