Customer Success Team Lead | US Shift | Salesforce
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About Screen Magic Mobile Media Pvt. Ltd.
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Location: Bangalore, India
Experience: 3 Years
Company: Tradelab Technologies
About Tradelab Technologies:
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- Work closely with development and QA teams to ensure smooth integration and release processes.
- Automate provisioning, configuration, and monitoring using tools like Ansible, Terraform, or similar.
- Implement logging, alerting, and monitoring systems for proactive issue detection.
- Ensure system reliability, security, and performance in production environments.
- Manage version control and containerized environments (Git, Docker, Kubernetes).
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Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or equivalent.
- Minimum 3 years of experience in DevOps, SRE, or Infrastructure Engineering roles.
- Strong hands-on experience with AWS / GCP / Azure.
- Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
- Expertise in Docker, Kubernetes, and container orchestration.
- Experience with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
- Proficient with Linux administration, shell scripting, and Python or Go for automation.
- Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack, or Datadog.
- Familiarity with networking, security, and load balancing concepts.
Nice-to-Have Skills:
- Experience working with trading or low-latency systems.
- Knowledge of message queues (Kafka, RabbitMQ).
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Why Join Tradelab Technologies:
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🚨 We’re Hiring | Fraud Operations (FTC) 🚨
📍 Location: Bangalore
🕒 Experience: 1–6 Years
⏳ Notice Period: Immediate to 30 Days
🔍 Role: Fraud Operations (FTC)
We are looking for professionals with hands-on experience in Fraud Operations within the banking domain (Global Bank preferred) and strong inbound voice experience.
✅ Mandatory Skills
✔ Fraud Risk Assessment & Fraud Detection
✔ Fraud Operations / Transaction Monitoring
✔ Inbound Voice Process (Mandatory)
✔ Banking Experience (Global bank exposure preferred)
✔ Excellent English communication skills
⏰ Shift Details
• Early morning shift – Start time between 4:00 AM to 7:00 AM (fixed once joined)
• 5 days Work from Office
• 9 hours per day
• Shift Allowance: ₹650/day
• Cab Facility: One-way cab in the morning
📝 Selection Process
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A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
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- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture.
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- Developing software and overseeing the deployment of applications across platforms.
- Performing diagnostic tests and debugging procedures.
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- Documenting processes and maintaining software development records.
- Keeping up to date with C++ standards and advancements in application development.
Requirements:
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- Strong understanding of OOPs, SDL.
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- Build tools(make/Cmake/Ninja/Bazel)
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Google AnalyticsJob Title - Performance Marketing Manager
Location - Pune
We are looking for a highly skilled and experienced Performance Marketing Manager to join our team at Propacity. In this role, you will drive digital marketing strategies specifically tailored for the real estate sector, focusing on customer acquisition, lead generation, and revenue growth.
You will have a deep understanding of various online marketing channels, analytics, and performance tracking to optimize campaigns and maximize return on investment (ROI). This role requires a data-driven mindset, strong analytical skills, and the ability to manage multiple projects simultaneously.
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Skills and Qualities:
- Bachelor's degree in marketing, business, or a related field. A master's degree is a plus.
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- Experience of working in the Real Estate Industry.
- Strong understanding of performance marketing concepts, channels, and best practices.
- Proficiency in using digital advertising platforms, such as Google Ads, Facebook Ads Manager, and other programmatic platforms.
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- https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcybersecurityguide.org%2Fcareers%2F&;data=05%7C01%7Cmadhvi.1%40neweraindia.com%7C71e5f8231a514be638bf08da656eee89%7Cc04e2addbf474beabf38e722114ec31f%7C0%7C0%7C637933824369629597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5ezbPi2xWTVZVsmDSzinf6eC37Mr6zWQpfivsSWa1A0%3D&reserved=0" target="_blank">Experience in the cybersecurity field especially with threat intelligence or security orchestration is a plus.
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OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points. To know more about OnScreen, please visit https://www.onscreen.us/
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon