Customer Success Team Lead | US Shift | Salesforce

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

We are seeking a dynamic and motivated Business Development Executive to join our team and drive sales for our e-commerce agency in the USA market during night shifts. The ideal candidate should have a proven track record in business development, a deep understanding of the e-commerce industry, and be willing to work during USA night hours.

Key Responsibilities:

1. Client Acquisition: Identify and target potential clients and businesses in the USA interested in our e-commerce services and solutions.

2. Sales Strategy: Develop and execute a comprehensive sales strategy to achieve revenue targets and maximize growth.

3. Lead Generation: Generate high-quality leads through cold outreach, networking, market research, and collaboration with marketing teams.

4. Client Engagement: Build and maintain strong client relationships, understanding their needs, and offering tailored e-commerce solutions.

5. Product Knowledge: Stay up-to-date with our agency's e-commerce services and offerings to effectively communicate their value to potential clients.

6. Sales Presentations: Create and deliver compelling sales presentations and proposals that highlight the benefits of our services.

7. Pipeline Management: Manage and maintain a sales pipeline, tracking leads, opportunities, and conversion rates.

8. Market Research: Stay informed about industry trends, competitor activities, and emerging opportunities in the e-commerce sector.

Qualifications:

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in business development or sales, with experience in the e-commerce industry being a plus.

- Strong interpersonal and communication skills.

- Ability to work independently and meet sales targets.

- Results-oriented with a focus on customer satisfaction.

- Willingness to work during night hours to cater to the USA market.

Benefits:

- Competitive salary and commission structure

- Night shift differential

- Professional development opportunities

- Collaborative and supportive work environment

Job Type: Full-time

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Business development: 1 year (Required)

Language:

English (Required)

Work Location: In person

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps

Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience

Job description:  

• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated

Candidate Profile:

• 2+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.

Roles , Responsibilities& Skills  :-

• Proficiency in js, deep knowledge of SQL and NoSQL databases.
• Knowledge of ElasticSearch is a plus.
• Design, build and maintain high performance, reusable system applying best Engineering practices.
• Experience in building and consuming REST API.
• Work with Agile methodology
• Go getter attitude with delivery mindset.
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
• Team player
• Ability to multi-task and work in fast paced environment
• Quality focus.

UI experience

• Angular Version 7+ or React experience
• Knowledge of CSS/design frameworks
• Ability to coordinate and implement UX designs.