icon
DP

Screen Magic Mobile Media Pvt. Ltd. Career

http://screen-magic.com/icon
FOUNDED
2008
TYPE
Product
SIZE
100-500
STAGE
Bootstrapped
Why join us
Simple, Easy to Use Salesforce Texting App! Install and configure SMS Magic using simple drag drop interfaces and get going with texting instantly. More..

Jobs at Screen Magic Mobile Media Pvt. Ltd.

Customer Success Team Lead | US Shift | Salesforce

at Screen Magic Mobile Media Pvt. Ltd.

Founded 2008  •  Product  •  100-500 employees  •  Bootstrapped
Salesforce
Customer Success
Salesforce.com
Technical support
Customer Relationship Management (CRM)
Client Servicing
Salesforce Apex
appexchange
icon
Pune
icon
5 - 10 yrs
icon
₹10L - ₹13L / yr

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

  • Very good communication skills
  • Experience of managing customer support team of atleast 10 members for international customers.
  • Good Customer facing skills
  • Good experience of managing teams
  • Good technology background required for understanding complex technology issues.

Responsibilities:

  • Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
  • Keep your team motivated.
  • Keep tab on all issues which are reported by various sources
  • Keep in touch with Product team for new releases and training teams according to their responsibility
  • Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
  • Report to management about customer success reports
  • Invent/discover new channels and method to improve customer success
  • Manage  budgets of Customer support team requirements
  • Take care of hiring and retaining customer support teams
  • Do upkeep of tools used for Customer success such as fresh desk, chat etc.

 

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift

Job posted by
Nikita Bobade

React.js Developer

at Screen Magic Mobile Media Pvt. Ltd.

Founded 2008  •  Product  •  100-500 employees  •  Bootstrapped
React.js
Angular (2+)
Redux/Flux
RESTful APIs
JSON
icon
NCR (Delhi | Gurgaon | Noida)
icon
5 - 8 yrs
icon
₹8L - ₹12L / yr
Responsibilities
  1. Developing new user-facing features using React.js
  2. Building reusable components and front-end libraries for future use
  3. Translating designs and wireframes into high-quality code
  4. Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  5. Integrating Backend APIs with User interfaces 
Skills:
  1. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  2. Thorough understanding of React.js and its core principles
  3. Experience with popular React.js workflows (such as Flux or Redux)
  4. Familiarity with newer specifications of EcmaScript
  5. Experience with data structure libraries (e.g., Immutable.js)
  6. Knowledge of isomorphic React is a plus
  7. Familiarity with RESTful APIs
  8. Knowledge of modern authorization mechanisms, such as JSON Web Token, Auth 2.0 etc
  9. Familiarity with modern front-end build pipelines and tools
  10. Experience with common front-end development tools such as Webpack, NPM, etc.
  11. Ability to understand business requirements and translate them into technical requirements
  12. A knack for benchmarking and optimization
  13. Familiarity with code versioning tools such as Git
 
 
 
Job posted by
Rohit Dake
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.

People hiring at Screen Magic Mobile Media Pvt. Ltd.

Research about Screen Magic Mobile Media Pvt. Ltd.
Useful company links
iconiconiconiconicon
If you find any errors in the information provided here, please talk to us.

Similar companies

DP

Cutshort

https://cutshort.io
Founded
2015
Type
Product
Size
20-100
Stage
3

About the company

At Cutshort, We are building an unconventional startup to connect passionate professionals with each other. Using Artificial Intelligence (AI), gamification and network intelligence, our focus is to reduce noise and give high quality results to our users.


Our recruitment solution was launched first and is seeing good traction 1.5M+ users and ~15000 companies such as Google, Flipkart, Ola, Zomato, Oyo Rooms, HackerRank, BrowserStack have used the platform. So far, more than 4000 positions worth $17,500,000 have been closed by the hiring staff at these companies.


To experience the future, check out our latest product Voila: https://cutshort.io/voila


If you are smart and want to build something as big as LinkedIn, we might have a position for you. But before applying, be sure to read this blog post to see if you'd be a fit

Jobs

10

DP

Google

https://www.google.com
Founded
1998
Type
Product
Size
500-1000
Stage
3

About the company

Google is an American multinational technology company specializing in Internet-related services and products. These include online advertising technologies, search, cloud computing, software, and hardware.

Jobs

1

DP

Paytm

http://www.paytm.com
Founded
1998
Type
Product
Size
5000+
Stage
2

About the company

About Us:


Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.


Why join us:

  • Because you get an opportunity to make a difference, and have a great time doing that.
  • You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
  • You should work with us if you think seriously about what technology can do for people.
  • We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.


Jobs

27

DP

upGrad

https://www.upgrad.com
Founded
2015
Type
Product
Size
100-500
Stage
2

About the company

upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.


Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.  

Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:

  • We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
  • We provide structured online courses in collaboration with some of the prominent universities and industry experts
  • We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
  • All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
  • We conduct regular live lectures with the industry experts and the professors
  • Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
  • We provide in-depth feedback on all the assignments, case studies, and projects
  • We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
  • You get access to an alumni network of 3,000+ students across the globe
  • We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
  • Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program



Jobs

22

DP

Simplilearn Solutions

https://www.simplilearn.com/
Founded
2009
Type
Product
Size
500-1000
Stage
3

About the company

Simplilearn, one of the world's leading certification providers, offers short-term online training courses to help professionals get certified and get ahead.

Jobs

24

DP

Adobe Systems

http://www.adobe.com
Founded
1982
Type
Product
Size
500-1000
Stage
3

About the company

Adobe is changing the world through digital experiences. We help our customers create, deliver and optimize content and applications.

Jobs

2

DP

Symantec

http://www.symantec.com
Founded
1982
Type
Product
Size
100-500
Stage
2

About the company

Symantec provides security products and solutions to protect small, medium, and enterprise businesses from advanced threats, malware, and other cyber attacks.

Jobs

1

Want to work at Screen Magic Mobile Media Pvt. Ltd.?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more