Screen Magic Mobile Media Pvt. Ltd.
https://screen-magic.comAbout
Company social profiles
Jobs at Screen Magic Mobile Media Pvt. Ltd.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.js
Angular (2+)
Redux/Flux- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Integrating Backend APIs with User interfaces
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Auth 2.0 etc
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git
Similar companies
About the company
Certa’s no-code platform makes it easy to digitize and manage the lifecycle of all your suppliers, partners, and customers. With automated onboarding, contract lifecycle management, and ESG management, Certa eliminates the procurement bottleneck and allows companies to onboard third-parties 3x faster.
Jobs
4
About the company
Jobs
1
About the company
Aditi Tracking – India’s Leading Telematic Company
Since 2011, Aditi Tracking has established itself as a trusted name among the top GPS tracking companies in India. We specialize in advanced GPS tracking solutions, helping businesses monitor commercial fleets, reduce operational costs, and enhance safety. With a focus on innovation and compliance, with decades of experience in providing tracking solutions, we deliver industry-specific telematics systems that drive measurable results.
Jobs
1
About the company
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Jobs
375
About the company
BPO Hirings
Jobs
11
About the company
Peak Hire Solutions is a leading Recruitment Firm that provides our clients with innovative IT / Non-IT Recruitment Solutions. We pride ourselves on our creativity, quality, and professionalism. Join our team and be a part of shaping the future of Recruitment.
Jobs
287
About the company
Jobs
2
About the company
Jobs
1
About the company
Applix is building an AI-native Manufacturing Operating System (mOS) designed to drive Triple Zero performance - Zero Defects, Zero Delays, Zero Waste.
The platform unifies scheduling, root cause analysis, digital work instructions, and supply chain visibility into one intelligent system that helps factories operate in real time, not in hindsight.
Headquartered in Austin with presence in Chicago and Hyderabad, Applix partners with global manufacturers to modernize shop-floor execution through applied AI.
About the Team
Applix brings together operators, engineers, and AI specialists with deep manufacturing and supply chain expertise. The team works closely with enterprise customers, deploying practical, factory-ready solutions that deliver measurable operational impact from day one.
Milestones
- Founded in 2022
- Built the industry’s first AI-native Manufacturing Operating System (mOS)
- Partnering with leading global manufacturers
- Growing industry presence with 4,000+ LinkedIn followers
Jobs
2
About the company
Jobs
1
