Screen Magic Mobile Media Pvt. Ltd.
https://screen-magic.comAbout
Company social profiles
Jobs at Screen Magic Mobile Media Pvt. Ltd.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.js
Angular (2+)
Redux/Flux- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Integrating Backend APIs with User interfaces
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Auth 2.0 etc
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git
Similar companies
About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
Jobs
7
About the company
CAW Studios is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
Jobs
11
About the company
Jobs
5
About the company
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
Jobs
16
About the company
Jobs
5
About the company
Actosoft is a software developing and digital marketing company that offers complete IT solutions. We are a part of the digitally-fluent force that’s improving economies, increasing businesses, and creating success stories, just like ours.
Jobs
2
About the company
Recruiting Bond is a global leader in Recruitment Process Outsourcing (RPO), Executive Search, Headhunting, Talent Mapping, and Workforce Consulting. Founded by Pavan B, we are on a mission to power businesses through transformative talent strategies that scale teams, accelerate innovation, and unlock human potential.
With a presence across 25+ industries—from IT, Healthcare, and FinTech to Gaming, BioTech, and Web3—we specialize in hiring that drives outcomes. Our domain expertise spans high-growth startups to Fortune 500 companies, delivering elite CXO and leadership talent, strategic workforce solutions, and inclusive hiring at scale.
We help businesses:
✔️ Hire the right leaders and builders
✔️ Scale globally with speed and precision
✔️ Build talent-first roadmaps from MVP to IPO
Whether you're launching, scaling, or transforming—Recruiting Bond is your strategic partner in talent.
🔹 Industries: Technology | Healthcare | FinTech | Retail | Manufacturing | EdTech | Crypto | Real Estate | Web3 | Logistics | Energy & more
🔹 Services: Executive Hiring | RPO | Talent Strategy | Workforce Design | Startup Consulting | Diversity Recruitment
📨 Let’s build the future—together: https://recruitingbond.c
Jobs
15
About the company
Albert Invent is a cutting-edge R&D software company that’s built by scientists, for scientists. Their cloud-based platform unifies lab data, digitises workflows and uses AI/ML to help materials and chemical R&D teams invent faster and smarter. With thousands of researchers in 30+ countries already using the platform, Albert Invent is helping transform how chemistry-led companies go from idea to product.
What sets them apart: built specifically for chemistry and materials science (not generic SaaS), with deep integrations (ELN, LIMS, AI/ML) and enterprise-grade security and compliance.
Jobs
3
About the company
Jobs
5
About the company
Jobs
1
