

Screen Magic Mobile Media Pvt. Ltd.
https://www.screen-magic.comAbout
Connect with the team
Jobs at Screen Magic Mobile Media Pvt. Ltd.


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Integrating Backend APIs with User interfaces
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Auth 2.0 etc
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git

Similar companies
About the company
Jobs
10
About the company
We are Proximity - a global team of coders, designers, product managers, geeks and experts. We solve hard, long-term engineering problems and build cutting edge tech products.
About us
Born in 2019, Proximity Works is a global, fully distributed tech firm headquartered in San Francisco - with hubs across Mumbai, Dubai, Toronto, Stockholm, and Bengaluru. We’re in the business of solving high-stakes engineering challenges with AI-powered solutions tailored for industries like sports, media & entertainment, fintech, and enterprise platforms. From real-time game analytics and ticketing workflows to creative content generation, we help build software that serves millions every day.
About the Founders
At the helm is Hardik Jagda, CEO - a technologist with a startup DNA who brings clarity to complexity and a passion for building delightful experiences.
Milestones & Impact
- Trusted by some of the world’s biggest players - from major media & entertainment giants to one of the world’s largest cricket websites and the second-largest stock exchange in the world.
- Delivered game-changing tech: slashing content creation by 90%, doubling performance metrics for NASDAQ clients, and accelerating speed/performance wins for platforms like Dream11.
Culture & Why It Matters
- Fully distributed and flexible: work 100% remotely, design your own schedule, build habits that work for you and not the other way around.
- People-first culture: Community events, “Proxonaut battles,” monthly off-sites, and a liberal referral policy keep us connected even when we’re apart.
- High-trust environment: autonomy is encouraged. You’re empowered to act, learn fast, and iterate boldly. We know great work comes when talented people have space to think and create.
Jobs
2
About the company
Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing
Jobs
1
About the company
Jobs
10
About the company
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
Catalyzing Tangible Growth: Our pivotal role involves facilitating and driving actual growth for clients. We're committed to becoming a catalyst for dynamic transformation within the business landscape.
Niche focus, limitless growth: Cymetrix specializes in CRM, Data, and AI-powered technologies, offering tailored solutions and profound insights. This focused approach paves the way for exponential growth opportunities for clients.
A Digital Transformation Partner: Cymetrix aims to deliver the necessary support, expertise, and solutions that drive businesses to innovate with unwavering assurance. Our commitment fosters a culture of continuous improvement and growth, ensuring your innovation journey is successful.
The Cymetrix Software team is under the leadership of agile, entrepreneurial, and veteran technology experts who are devoted to augmenting the value of the solutions they are delivering.
Our certified team of 150+ consultants excels in Salesforce products. We have experience in designing and developing products and IPs on the Salesforce platform enables us to design industry-specific, customized solutions, with intuitive user interfaces.
Jobs
10
About the company
Clink is reimagining restaurant growth — no commissions, no food bloggers, just AI-powered loyalty and real customer influence.
Our platform helps restaurants turn diners into repeat customers and brand advocates using smart rewards and Instagram-powered virality. With every visit, customers earn personalized rewards and post about their experience on instagram driving organic traffic, not paid ads.
If you're excited by AI, social growth, and building the future of hospitality tech — Clink is the place to be.
Jobs
2
About the company
Jobs
1
About the company
Jobs
1
About the company
Jobs
1