Screen Magic Mobile Media Pvt. Ltd.
https://screen-magic.comAbout
Company social profiles
Jobs at Screen Magic Mobile Media Pvt. Ltd.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.js
Angular (2+)
Redux/Flux- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Integrating Backend APIs with User interfaces
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Auth 2.0 etc
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git
Similar companies
About the company
Jobs
2
About the company
Beyond Seek is a team of R.A.R.E individuals who're solving impactful problems using the best tools available today!
Jobs
1
About the company
Jobs
1
About the company
Jobs
1
About the company
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
Jobs
8
About the company
Jobs
2
About the company
Jobs
7
About the company
Whitefield Careers is a recruitment and workforce solutions company specializing in connecting exceptional talent with industry-leading organizations across India. With over four years of recruitment expertise, the company provides a wide range of services including talent acquisition, staff augmentation, recruitment process outsourcing (RPO), payroll and compliance management, background verification, interview-as-a-service, and on-demand skilled deployment.
Trusted by 75+ clients and maintaining a 98% client retention rate, Whitefield Careers has successfully placed over 520 professionals across multiple industries. The company focuses on building long-term partnerships through a relationship-driven approach, helping businesses scale with the right talent while supporting professionals in advancing their careers.
In addition to recruitment services, Whitefield Careers operates Whitefield Campus, a career acceleration initiative that bridges the gap between academia and industry through placement support, mock interviews, resume-building assistance, internship opportunities, and career training programs for students and early-career professionals.
Jobs
8
About the company
At 𝗥𝗲𝗲𝗥𝗼𝘂𝘁𝗲 Logistics, we specialize in providing reliable and trustworthy services for full truck loads. As a leading digital truck aggregator platform, we connect Full Truck Load (FTL) vehicles with 3PL logistics partners and transport companies across Pan India.
Our primary focus is on ensuring transparency in every aspect of our operations. With 𝗥𝗲𝗲𝗥𝗼𝘂𝘁𝗲, you can book trucks with confidence, knowing that your cargo will be handled with the utmost care and delivered on time. We leverage technology to enhance efficiency, sustainability, and driver well-being in the logistics industry.
"𝗕𝗼𝗼𝗸 𝗙𝘂𝗹𝗹 𝗧𝗿𝘂𝗰𝗸 𝗟𝗼𝗮𝗱, 𝗞𝗮𝗯𝗵𝗶 𝗕𝗵𝗶, 𝗞𝗮𝗵𝗶𝗻 𝗕𝗵𝗶"
Jobs
1
About the company
Jobs
2
