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About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
· Identifying opportunities in target markets for your organization’s products and services
· Generating leads through cold calling prospective clients or networking at trade shows
· Developing and nurturing relationships with key customer accounts
· Keeping up with the latest industry developments, including market positioning of corporate competitors
· Assessing client needs and the company’s ability to meet those needs
· Following up with new leads and referrals generated from the sales team
Requirements:
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
About Railofy:
Solving one of the biggest challenges in India!
Railway (IRCTC) congestion (waitlist) is one of the biggest problems in India. Approximately, ~90%+ of India travels by trains making this one of the biggest opportunities in the travel space in the country.
We are a small team of technologists who have made a significant breakthrough in this field using AI, so that no waitlisted railway passenger has to ever miss a trip again!
Read more about us here: https://yourstory.com/2020/09/travel-protection-startup-railofy-funding-chiratae-ventures">Your Story
Website: http://www.railofy.com">www.railofy.com (we are mobile only)
Railofy was started in 2020 by https://www.linkedin.com/in/rohan-dedhia-a08a744b/">Rohan, https://www.linkedin.com/in/vaibhav-saraf-b019b07/">Vaibhav and https://www.linkedin.com/in/hrishabh/">Hrishabh alumni of IIT, IIM and ISB. Prior to this founder had experience in venture capital investing, Artificial Intelligence and consulting.
We are backed by some of the leading VC investors in India.
Why Explore Career at Railofy:
- Experienced founding team
- Become an integral and trusted member of the team mentored by professional with 10+ years of experience
- Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
- Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
- Backed by marquee global investors
- A leadership role at a fast growing start-up. There is no glass ceiling for this role that limits your growth
- Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
- Significant equity ownership
- All the above perks of joining a high potential company very early, along with a competitive market salary
Responsibilities
- Managing brand & marketing communications
- Building a content roadmap & strategy for engagement via for app notifications, social media, retargeting
- Brand communication on website & app
- Content marketing strategy
- Drive execution
Requirements
- Prior experience in building content road map / strategy for customer engagement
We Are a Software Training Institute situated on a Ferguson Collage Road which is Opposite to Goodluck Cafe
We are in a Training Business Where we train people and help them set their Career in a fast growing environment
We At cyber Success looking for a Young and Enthusiastic Talent to Join our Team
Some one who has a vison to serve and help our students to build their Career and help in the grooming part of our students
Who is Excellent in communication and co-ordination
Some one who can motivate others and absolutely Optimistic in his nature
Some one who can understand the roles and responsibilities well and execute them on their own
Some one who is enthusiastic to learn more and Grow
Some one who is a Great team player
Passionate! And multi task
Required:
Basics of MS excel
Good English
Experience : 1 to 3 Years
Location : Pune
If you are some one who believes that he can be the one to help people grow you are the one where our Search ends !
Gauri Gore
Recruitment Specialist
Cyber Success !
This is a remote position.
About Company
Our client is angle funded, growth stage B2B SaaS startup that enables a seamless and streamlined collaboration between big pharma, bio-techs and their external manufacturing partners.
Job Profile
- 1Work with the Marketing & Branding team to understand the requirements and come up with original & creative ideas & designs.
- 2Work on multiple projects within given timelines
Requirements
- Diploma / degree in Graphic design or relevant field
- 2-3 yrs of experience in designing quality graphic solution.
- Having experience in Adobe Suite – Illustrator, Photoshop & Corel Draw Suite.
- Fluency of Ideas
- Adaptability & flexible
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of React JS, Redux, Styled Components.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a SEO Manager, you will be responsible for creating effective SEO.
What you will do:
- Working towards organic search optimization and ROI maximisation
- Regularly performing thorough keywords research
- Identifying key SEO KPIs
- Monitoring redirects, click rate, bounce rate, and other KPIs
- Preparing and presenting reports regularly
- Identifying our buyer persona to better target identified audiences
- Identifying problems and deficiencies and implementing solutions in a timely manner
- Suggesting improvements in process and productivity optimization
- Collaborating with web developers and marketing team
- Staying up to date with the latest SEO and digital marketing trends and best practices
What you need to have:
- 3 - 6 years of relevant experience as SEO specialist or similar role
- 3+ years of experience in planning and implementing a successful SEO strategy
- 4 years of experience in web analytics, marketing, and business development
- Expertise in A/B and other testing methods
- Familiarity with HTML, CSS, JavaScript
- In-depth knowledge of research principles and methods and experience in analysing data
- Excellent communication, collaboration and project management skills
- Ability to adapt quickly in fast-paced environments
Software Architect
Symbl is hiring a Software Architect who is passionate about leading cross-functional R&D teams. This role will serve as the Architect across the global organization driving product architecture, reducing information silos across the org to improve decision making, and coordinating with other engineering teams to ensure seamless integration with other Symbl services.
*Symbl is seeking for a leader with a demonstrated track record of leading cross-functional dev team, you are fit for the role if *
- You have a track record of designing and building large-scale, cloud-based, highly available software platforms.
- You have 8+ years of experience in software development with 2+ years in an architect role.
- You have experience working on customer-facing machine learning implementations (predictions, recommendations, anomaly detection)
- You are an API first developer who understands the power of platforms.
- You are passionate about enabling other developers through your leadership and driving teams to efficient decisions.
- You have the ability to balance long-term objectives with urgent short-term needs
- You can successfully lead teams through very challenging engineering problems.
- You are domain Expertise in one or more of: Data pipelines and workflow, telephony systems, real time audio and video streaming machine learning.
- You have bachelor's degree in a computer science-related field is a minimum requirement
- You’ll bring your deep experience with distributed systems and platform engineering principles to the table.
- You are passionate about operational excellence and know-how to build software that delivers it.
- You are able to think at scale, define, and meet stringent availability and performance SLAs while ensuring quality and resiliency challenges across our diverse product and tech stacks are addressed with NodeJs as mandatory, Java, Python, Javascript, ReactJS with intersection with ML platform + open source DBs.
- You understand end-user use cases and are driven to design optimal software that meets business needs.
Your day would look like:
- Work with your team providing engineering leadership and ensuring your resources are solving the most critical engineering problems while ensuring your products are scalable, performant, and highly available.
- Focused on delivering the highest quality of services, and you support your team as they push production code that impacts hundreds of Symbl customers.
- Spent time with engineering managers and developers to create and deliver critical new products and/or features that empower them to introduce change with quality and speed.
- Made sure to connect with your team, both local and remote, to ensure they are delivering on engineering and operational excellence.
*Job Location : Anywhere – Currently WFH due to COVID
Compensation, Perks, and Differentiators:
- Healthcare
- Unlimited PTO
- Paid sick days
- Paid holidays
- Flexi working
- Continuing education
- Equity and performance-based pay options
- Rewards & Recognition
- As our company evolves, so do our benefits. We’re actively innovating how we support our employees.