Microsoft Dynamics Customization Developer

Position: Prior Authorization Executive – Voice Process

 Experience: 1+ Years

 Location: Hyderabad

 Shift: IST and EST (Both Shift)

 Industry: Healthcare / Medical Billing (Voice Process)

Key Requirements:

Prior experience in prior authorization processes

Excellent communication skills (verbal and written)

Familiarity with US healthcare terminology is a plus

Ability to handle calls with insurance providers and healthcare facilities

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Qualifications

• Bachelor's Degree or equivalent experience is required
• A minimum of 8-10 years of experience working in an IT environment
• At least 6-8 years of experience as a developer.
• Experience leading complex projects/tasks
• Strong hands-on experience with a variety of code, interface, API, and database concepts
• Experience in full project life cycle development for systems and applications
• Experience integrating and customizing business applications
• Excellent oral and written communication skills, with the ability to collaborate effectively with team members at all levels, from junior developers to senior managers and business customers
• A strong desire to learn the latest technologies and the ability to acquire knowledge quickly
• Exceptional problem-solving and debugging skills

Technical Knowledge & Skills

• Proficiency in programming languages such as JavaScript, .NET, C#, Java, PHP, PowerShell, and Regex
• Experience with ERP, HRIS, and CRM and Case Management systems
• Experience with ServiceNow (SNOW) glide extensions and JavaScript
• Experience with Microsoft SharePoint
• Proficiency in web services, Rest APIs, string manipulation, SQL, and creating stored procedures using XML/JSON and SOAP/REST protocols
• Experience with integrations using tools such as Power Automate, UiPath, MuleSoft, and IBM App Connect
• Possess knowledge of DBA tasks, including deployments, maintenance planning, string manipulation, and authoring SQL statements
• Experience using Source Code and Version Control Systems like Git
• Experience in cloud base deployment of applications
• Windows OS

Requirements

At least 5+ years of experience as a Product Designer, User Researcher or comparable role

1. Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
2. Must have worked on large projects as an individual or in the team for mobile and web-based platforms
3. Experience of working cross-functionally in agile framework with design, product management, and engineering
4. Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and

design methodologies.

1. Good command over visual design and knowledge of the design process
2. Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an

understanding of design thinking, wireframing, interaction design, visual design, and best practices.

Roles and responsibilities

Candidate should be able to manage cross-functional products

1. Candidate should be responsible for research and discovery of assigned product verticals

- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with

experience designers, PMs, and engineers.

- design and develop design thinking for assigned projects and uplift associate designers skills

1. Candidate should be able to manage and execute interface design for assigned product verticals

- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-

fidelity mockups, prototypes, and/or animations

- design and develop design system for assigned projects and uplift associate designers skills

- communicate with associates designers to convert ideas into high fidelity design

1. Candidate should be able to manage and execute usability testing of assigned product vertical

- conduct usability testing and responsible for writing interview scripts.

Required Skills:

● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)

● Familiarity with some ORM (Object Relational Mapper) libraries

● Able to integrate multiple data sources and databases into one system

● Understanding of the threading limitations of Python, and multi-process architecture

● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)

● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)

● Understanding of accessibility and security compliance

● Knowledge of user authentication and authorization between multiple systems, servers, and environments

● Understanding of fundamental design principles behind a scalable application

● Familiarity with event-driven programming in Python

● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Proficient understanding of code versioning tools

● Knowledge of application deployment process and server set up

● Integration of data storage solutions

Responsibilities:

● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.

● Design and implementation of low-latency, high-availability, and performant applications

● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.

● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.

● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users

● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products

● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions

● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department

● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers

● Drive continuous improvement of software quality, CX and maintainability of features

● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team

Extensive hands on and teaching experience on Digital / SV /UVM/ Verilog / VHDL /DFT tools

Extensive experience in Back-end design

Experience on Mentor Graphics EDA flow is an added advantage

Responsible for development and support of Projects.

Responsible for Debugging the source codes in Verilog, SV, and UVM.

Responsible for Training Delivery and Support

Sound Knowledge on Digital / Verilog / VHDL / SV / UVM / DFT / Back-end design

3 to 8 years industry/teaching experience

Good communication skill

• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Must have experience in sales
• Ability to achieve monthly targets
• Will have to sell banking products like loans and swipe machines
• Must be having two wheeler license and a two wheeler
• Must be a graduate.

• Strong knowledge of Android SDK. 

• Experience with Android Studio and Gradle Build System. 

• Familiarity with RESTful APIs to connect Android applications to back-end services.

• Strong knowledge of Android UI design principles, patterns, and best practices. 

• Experience with offline storage, threading, and performance tuning.

• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.

• Familiarity with cloud message APIs and push notifications.

• Experience working in Git, Jira and other productivity tools. 

• Familiarity with Kotlin is helpful.