Community Manager

at Cowerkz

Community Manager

Cowerkz

Company

Home

Community Manager

at Cowerkz

Posted by Veer Desai

1 - 3 yrs

₹2L - ₹3L / yr

Pune

Skills

Community Management

Operations

Sales

Customer Relationship Management (CRM)

Operations management

Community Management-

Create a friendly environment to facilitate high member satisfaction
Be thoughtful while interacting with members.
Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
Seek out information about the business and personal objectives of tenant organizations and their individual members.
Foster a sense of inclusivity where fresh ideas are welcome
Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

Build a quarterly calendar of coworking events that engages all stakeholders:
Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
Future members: Lead generation and sales-related events
Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.
Manage to the allotted budget
Present our community professionally
With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
Conduct tours for prospective members
Contact the local press and community leaders to generate interest in COWERKZ.
Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

Manage all centre operations to the satisfaction of members
Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
Keep members aware of facilities issues that may impact them
Utilize a variety of coworking software applications manage the space and membership
Make recommendations to the owners about new features or perks that will entice members
Submit maintenance tickets for repairs to the facility and key equipment
Ensure cleaning is conducted to spec

Data accuracy-

Ensuring member data is updated and is current in the cowork platform
Ensuring lead data is updated in the CRM platform
Ensuring Community Data is being updated in the events database

Experience and Requirements

2 years experience with increasing responsibility in either a sales or customer service role
Experience in co -curricular activities a plus.
Demonstrated project management skills
Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
Experience with written content generation in a business environment and basic graphic design skills are a plus
Interest in working independently with only occasional interactions with the owners
Fluent in English. Ability to speak additional language is a plus.
A high level ethics, empathy and dependability

Qualifications

Bachelor's degree or equivalent

Community Management-

Create a friendly environment to facilitate high member satisfaction
Be thoughtful while interacting with members.
Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
Seek out information about the business and personal objectives of tenant organizations and their individual members.
Foster a sense of inclusivity where fresh ideas are welcome
Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

Build a quarterly calendar of coworking events that engages all stakeholders:
Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
Future members: Lead generation and sales-related events
Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.
Manage to the allotted budget
Present our community professionally
With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
Conduct tours for prospective members
Contact the local press and community leaders to generate interest in COWERKZ.
Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

Manage all centre operations to the satisfaction of members
Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
Keep members aware of facilities issues that may impact them
Utilize a variety of coworking software applications manage the space and membership
Make recommendations to the owners about new features or perks that will entice members
Submit maintenance tickets for repairs to the facility and key equipment
Ensure cleaning is conducted to spec

Data accuracy-

Ensuring member data is updated and is current in the cowork platform
Ensuring lead data is updated in the CRM platform
Ensuring Community Data is being updated in the events database

Experience and Requirements

2 years experience with increasing responsibility in either a sales or customer service role
Experience in co -curricular activities a plus.
Demonstrated project management skills
Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
Experience with written content generation in a business environment and basic graphic design skills are a plus
Interest in working independently with only occasional interactions with the owners
Fluent in English. Ability to speak additional language is a plus.
A high level ethics, empathy and dependability

Qualifications

Bachelor's degree or equivalent

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About Cowerkz

Founded :

2019

Type

Size :

0-20

Stage :

Raised funding

About

Cowerkz is one of Pune's most thoughtfully designed co-working space. With vibrant interiors and abundance of natural light it fosters energy and collaboration among the members. We run a number of community engagement events and provide incubation services as well to your start-ups. We take care of running the office so that our clients can focus on their work.

Connect with the team

Veer Desai

Connect

Company social profiles

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Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us?

Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

About the Company:

Company Website: https://www.bizongo.in/">https://www.bizongo.in
Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.
We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team.
Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.

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