B2B Sales

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Skilled in developing and executing automated scripts using Selenium web driver, Java and TestNG . Automation engineer - java, selenium, python.

Job description

• Participate the development process;
• Cooperate with QA team;
• Recognize opportunities to improve code efficiency;
• Perform code peer-to-peer reviews;
• Contribute to software architecture planning;
• Maintain code and documentation integrity and organization;
• Help project owner in estimating new features;
• Keep up with emerging trends and technologies;
• Accurately match UI/UX design;
• Participate in various team-buildings and non-development activities (Risks identification, Threats Modeling, etc.)
• Build reusable components.

Requirements:

• 4+ years of commercial experience;
• Strong knowledge of JavaScript (ES5, ES6+), HTML5, CSS3;
• Good understanding of CSS Preprocessors, such as LESS and Sass;
• Experience with React/Redux is a must;
• Experience with TypeScript;
• Upper-Intermediate English;
• Strong knowledge in Node.js (Express);
• Experience working in an Agile environment (Scrum or Kanban);
• Experience with build tools, code coverage, and testing frameworks Webpack, jest etc.;
• Experience with SQL and NoSQL databases PostgreSQL, MongoDB;
• Strong Knowledge with Rest API;
• Proficient understanding of code versioning tools such as Git;
• Experience with Redis, ElasticSearch.

Nice to have:

• Experience with CI/CD;
• Experience with serverless, FaaS and PaaS (AWS Lambda);
• Understanding of SDLC and ISMS.

Position: Graphic Designer (Full Time)

Location: New Delhi

Company Profile:

Mindler’s disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products which include:

• Mindler’s Career Platform for Students: The platform aids career discovery, mapping & planning for students through state of the art career guidance tools including career assessments, college planners, entrance exam trackers, virtual internships, profile building, resume building, personalized mentoring, alumni tracking & scholarship discovery

• Mindler’s SAAS Platform for Institutions/ Career Coaches: The platform automates the process of career guidance for career experts & help educators add effectiveness while creating a comprehensive career guidance ecosystem in their institution

• Mindler’s International Certified Career Coach (ICCC) Program: The ICCC program is a multi-level global credentialing programs for educators; jointly delivered along with world’s leading career coach credentialing bodies - NCDA (USA) and CDA (USA)

Job Profile:

A Graphic Designer is a critical part of our mission to promote our brand as fresh, innovative and trustworthy. This vital position requires a creative and innovative thinker to create and support our visual brand identity across various channels. As a Graphic Designer at Mindler, you will be working closely with the marketing team to conceptualise and design new graphics, marketing collaterals, blog visuals, infographics and social media posts.

You Should Have: 

• 2-6 years of relevant experience
• Excellent command over design software, especially Adobe Illustrator and Adobe Photoshop
• Exceptional creativity and design skills
• Strong attention to detail
• A desire to innovate, ideate and come up with out-of-the-box ideas
• Experience with UI/UX is a plus

• Strong development experience in Java, JavaScript on Node.js
• Proficiency in full-stack web application development (MEAN stack)
• Strong programming skills with experience in design, coding, and testing
• Proficiency with relational databases such as MySQL
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Good experience with AJAX, REST, and JSON
• Experience with AWS cloud services will be an added advantage
• Understanding of Source Control tools for version control: GIT/SVN

Requirements

• Bachelor's degree in Computer Science, Engineering or a related subject
• 2 - 6 years of hands-on experience developing, implementing, and delivering web applications
• Excellent written and verbal communication skills 

Responsibilities

• Server Side Programming Languages: PHP & Laravel (MUST)
• Framework: Express, Sails.js, Laravel, Node.js .
• Web Server technologies: Apache, Nginx.
• Database creation and integration: MySQL (MUST), PostgreSQL, MongoDb.
• Cloud computing integration e. g., public cloud providers like Amazon Web Services, or private cloud environments.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Optimisation of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Design and implementation of data storage solutions.
• Creating database schemas that represent and support business processes.
• Setup and administration of backups.
• Management of hosting environment, including database administration and scaling an application to support load changes

    Requirements

• Knowledge of presenting data in different formats
• Bachelor's degree or equivalent experience in Computer Science with minimum 5+ years of industry experience.
• Technical depth across multiple languages.
• Able to meet deadlines.
• Leadership experience.
• Strong communications skills.
• Proficient in writing REST APIs.

• The ideal candidate will have experience in development teams that work on business facing transactional systems.
• They will have demonstrated the ability to manage people, make architectural decisions, understand business
• processes to deliver the cleanest solutions.
• Share responsibility for implementing the firms accounting platforms. Partner with 3 rd parties (like Consulting Firms)
• and develop technical specifications.
• Share responsibility for availability, scalability, performance and capacity from development through production
• for a critical strategic build of the new accounting platform
• Reduce errors on deployments, improve reliability, and increase speed of implementation through automation
• Continuously refine and improve our toolset to improve our data and persistence layers

• 7+ years of experience in IT including some experience in architecture roles
• Experience building multi-tier, scalable, fault-tolerant web applications
• Experience with platform integrations and designing service APIs
• Extensive Service-Oriented Architecture patterns and design knowledge and familiarity with cloud based services
• Expertise with identity management, authentication and information security best practices
• Expertise in working with complex cross-domain applications in a global organization across multiple time zones
• Enjoys a fast paced, high-intensity and complex environment, troubleshooting time sensitive critical issues and working with people
• Extensive experience with multi-tier transactional architecture and design
• Extensive experience in enterprise software development in Java and web development stacks (Angular, NodeJS, HTML & CSS)
• Experience with Sybase, Cassandra
• Event / Stream processing technologies
• Experience using Agile methodologies – previous experience working from a backlog, sprints, retrospectives etc.
• Passionate about test driven, clean code, automatically tested and continuous deployment
• Excellent analytical and problem-solving skills
• Strong interpersonal skills with ability to present and convey ideas
• Strong attention to detail; action-oriented attitude, and willingness to roll up sleeves
• Curious to explore emerging technologies and learn new things
• Use metrics to drive decision making
• Undergraduate degree in Computer Science or similar discipline, Masters degree preferred
• Experience in the financial services industry is preferred                                                                                                                         

Job Title:  .Net Developer

Experience- 2-4 years

Qualification- BE/BTech/ME/MTech/MCA or equivalent

Location:  Pune

Job Description

.Net Developer

• Designing Web pages in ASP.NET technology
• Coding in C# (Building the application’s Business Logic and other related software code)
• Hands on experience on SQL Server
• NET, C#, .NET framework 3.5 work experience
• Experience in Framework 4.5 / Bootstrap / HTML 5 / JQuery / LINQ to SQL
• Requirement gathering through client interaction
• Understanding of change request processes and other software development processes and preparing technical documentation
• Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project
• Doing Manual unit Testing of the software developed
• Experience in Deployment and Build management
• Consulting clients/colleagues concerning the maintenance and performance of software applications and obtaining information, clarify details and implement information