Customer Support Executive (Chat / Call)

What You will do:

● Play the role of Data Analyst / ML Engineer

● Collection, cleanup, exploration and visualization of data

● Perform statistical analysis on data and build ML models

● Implement ML models using some of the popular ML algorithms

● Use Excel to perform analytics on large amounts of data

● Understand, model and build to bring actionable business intelligence out of data that is available in different formats

● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations







Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience playing the role of Data Analyst and/or ML Engineer.

● Experience in working with excel for data analytics

● Experience with statistical modelling of large data sets

● Experience with ML models and ML algorithms

● Coding experience in Python







Nice to have Qualifications:

● Experience with wide variety of tools used in ML

● Experience with Deep learning







Benefits:

● Competitive salary.

● Hybrid work model.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID

Required Skills and Experience:

• 8-12 years of experience in front-end development, with a strong focus on React.js.
• Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
• Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
• Hands-on experience with RESTful APIs, Server Sent Events, WebSockets
• Hand’s on experience with web components, microfrontends
• Deep understanding of browser apis like history, intersectionobserver, event handling, virtual panes, drag and drop etc
• Ability to work on a complex and fast moving code base.
• Familiarity with TypeScript and its integration with React applications.
• Strong problem-solving skills and attention to detail.

Job Summary:

We are looking for a highly skilled Shopify Developer with strong expertise in HTML, CSS, JavaScript, jQuery, Shopify Liquid, AJAX, and API integrations. The ideal candidate will be responsible for designing, developing, and maintaining Shopify stores while implementing custom features and integrations to enhance the user experience and optimize performance.

Key Responsibilities:

• Develop and customize Shopify themes using Liquid, HTML, CSS, JavaScript, and jQuery.
• Implement AJAX functionalities for seamless user interactions.
• Integrate third-party apps and APIs to extend store functionalities.
• Optimize Shopify websites for speed, performance, and SEO best practices.
• Develop custom Shopify apps and solutions as per business requirements.
• Debug and troubleshoot Shopify-related issues, ensuring a seamless user experience.
• Work closely with designers and stakeholders to bring creative concepts to life.
• Maintain and update existing Shopify stores as needed.

Required Skills & Experience:

• Strong proficiency in HTML, CSS, JavaScript, and jQuery.
• Expert knowledge of Shopify Liquid and theme development.
• Experience with AJAX and API integrations for Shopify.
• Familiarity with Shopify’s REST & GraphQL APIs.
• Understanding of Shopify’s checkout, payment gateways, and cart functionalities.
• Knowledge of version control systems like Git.
• Strong problem-solving skills and ability to debug complex issues.

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andra Pradesh

Language: English & Hindi

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to

expand our clientele. You will be responsible for applying different sales strategies and

work with dedication to increase sales. Your ultimate goal will be to drive sustainable

financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer

satisfaction

• Conduct research to identify new markets and customer needs

• Prepare sales contracts ensuring adherence to law-established rules and

guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

Selected candidate's day-to-day responsibilities include:

1. Speaking to parents (leads given by us) and:

   1. Convincing them to book a consultation (paid or free, as applicable)

   2. Upselling/converting to paid subscriptions/courses and programs, wherever applicable

2. Communicating with prospects via email and whatsapp
3. Creating and maintaining MIS and daily reports

• Possesses a high degree of technical competency to design and develop digital applications using cutting-edge tools and technologies
• Collaborative working with the client's technology and business staff day to day
• Proactive and willing to go above and beyond to satisfy the client and deliver on project goals
• Codes, tests, debugs, implements, and documents complex applications
• Prepares for, and actively facilitates hand-off at project completion to ensure a smooth transition to the larger organization
• Extensive experience in Angular (i.e., designs new templates, tests styles or sheets, fixes bugs; collaborates heavily with core team members (especially UX and Design))
• Integration knowledge and experience with exposed services (e.g. REST, SOAP, etc.)
• Familiar with common security and performance pattern (e.g.: OATH)
• Additional Requirements for Application Platform: Angular
• Level of expertise with Angular SSR applications
• Knowledge of Micro Frontends or Micro UI
• Interaction paradigm with UI elements
• Exposure to CSS and Javascript

• Programming Languages: Java, Objective-C, C++, JAVASCRIPT, NodeJS
• Web Technologies: Angular 9/10, ReactJS, ES6, NgRx, Redux, HTML5, CSS3, BOOTSTRAP, JQuery, PHP, AJAX, PolymerJS
• Web Services: REST, SOAP
• Web Service Protocols: HTTP, XML, WSDL, UDDI, SOA
• Databases: MySQL, Oracle, MongoDB

• Solid knowledge of HTML5 and CSS3 web standards
• Solid knowledge of JavaScript as well as Browser APIs
• Angular 2+
• RxJS, Typescript, JQuery.
• Experience writing unit tests
• Webpack, Babel
• Familiar with SASS and Responsive Design
• Experience using any CSS naming convention
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Solid understanding of Git
• Good understanding of SEO principles
• You are self-organized and can work autonomously
• Strong analytical, problem-solving, written and verbal communication skills

Essential Functions:

• Work with VFX Lead and Art Director to create a wide range of high quality real-time VFX
• Collaborate with design to create abilities, boss effects, in-game pickup effects
• Create skyboxes, cloud systems, storms, and ambient effects inside environments
• Create VFX for cinematics to support story
• You will be expected to create the highest quality real-time visual effects, both in appearance and performance, while adhering to the project’s artistic vision
• Collaborate closely with engineering, design, animation and art teams to create beautiful and believable effects that offer creative solutions to design challenges, add life to the game world, and create wow moments for the users
• Responsible for a variety of aspects of real-time vfx production from creation & simulation all the way through optimization and quality assurance
• You will work in the engine and own both the technical and creative processes

Preferred Qualifications:

• 4+ years of real-time VFX experience
• Impressive portfolio demonstrating a wide variety of VFX coverage and animation skills
• Strong knowledge of Photoshop, as well as Maya or other 3D packages
• Critical eye for timing and motion in relation to real world physics behaviors
• Experienced in gameplay VFX (abilities, boss, npc)
• Team player attitude, and self-driven to excellent content
• Proficiency with authoring and editing node based shaders and blueprints
• Advanced animation proficiencies with experience using Houdini, FumeFX, Rayfire, and/or After Effects
• Strong knowledge of PC and console development

We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.

The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.