Customer Support Executive (Chat / Call)

Position Summary

Software Engineer is responsible for software development as a member of a cross-functional delivery team. He or she works closely with product owners, business analysts, quality analysts, and other teams to design, develop, and test software solutions.

She or he will maintain the current system built using the latest technologies, including React and GraphQL, which integrates with a number of REST services. This is a full-stack web development position.


Responsibilities:


Designs, codes, debugs, optimizes, and releases both frontend and backend components as well as internal tools.
Performs code reviews of pull requests.
Works closely with QA analysts for feature and regression testing.
Writes and maintains unit, integration, and acceptance tests.
Drives continuous improvement of best practices within the development team.
Identifies and recommends where increased automation, performance enhancements, application enhancements, and quality enhancements may be incorporated.
Remains flexible and responsive to changing priorities and multiple, concurrent responsibilities.
Keeps current with emerging technologies and technological developments within the industry.

Experience and Skills:

Bachelors or 2 – 5 years of professional experience
JavaScript / Node.js
Unit, integration & acceptance testing
Git (or similar version control system)
Experience or interest in learning:
Single-page application development with React
Functional programming design experience
REST web services / microservice architecture / API Integration
Continuous integration & continuous delivery

We are looking for an experienced Full Stack PHP Developer for immediate hiring.Candidate must have at least 1 years of experience in working on PHP based projects with MySQL backend. The ideal candidate should have the drive and passion to thrive in a startup environment. Should be involved in all aspects of the development cycle of a project. Skills Required:

• Strong experience in PHP with deep understanding of Codeigniter framework
• Working experience with SQL, table design, and entity relationships.
• Familiarity with relational databases mySQL or MS SQL Server
• Deep knowledge of how the web works (Servers, Sockets, HTTP, Rest API).
• Up-to-date knowledge of modern HTML5, CSS3/4, Bootstrap.
• Developing APIs and RESTful services
• Version control systems like Git and GitHub ·
• Proficient in data structures and algorithms.
• Helping with the design and development of software
• Testing and debugging software to keep it optimized
• Writing clean code for the front and back end of the software
• Creating servers and databases for the back end of the software
• Ensuring cross-platform compatibility and optimization
• Testing and maintaining the responsive design of applications
• Working with graphic designers to design new features

Education: Bachelor's Degree in Computer Science or any equivalent experience Experience: Minimum 1 years of experience.

Job Type: Full-time

Minimum 2+ with puppet developer
Experience in scripting&buidling required automation using puppet
Build and Development of CI/CD pipelines
Wrote maintained, reviewed and documented modules and GIT repositories for puppet enterprise on RHEL

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

What you will do:

• Delivering efficient and effective corporate governance and secretariat support and advice
• Advising and keeping the management informed about their legal responsibilities
• Maintaining statutory registers and other records as per relevant legal Act(s)
• Drafting and vetting of various legal documents and agreements for the company
• Being responsible for all regulatory compliances of the company
• Convening various meetings as per procedure in law
• Keeping up to date with any regulatory or statutory policies and changes that might affect the organization
• Planning and coordinating internal audits
• Handling corporate filing and managing the processes and procedures related to the same
• Preparing various reports of the company by ensuring compliance of relevant rules, laws and regulations
• Working closely with various key stakeholders and acting as a point of coordination for matters related to corporate governance
• Improving processes related to corporate governance and secretariat by identifying and working on opportunities to improve coordination and communication

 

What you need to have:

• Qualified Company Secretary with relevant work experience of 3 – 5 years
• Previous experience of practical corporate compliances and also proven ability to handle independently corporate compliance of listed Company according to Listing Regulations.
• Must be active in understanding various amendments.
• Excellent knowledge Company/SEBI Law. In-depth knowledge of the industry standards and regulations.
• Proficiency in MS Office Suite. Excellent communication, coordination and analytical skills.
• Outstanding and vigilant planning and implementing abilities

Desired Candidate Profile For Embedded Developer Role

1. Proficient in C language
2. Proficient in Linux application development, TCP/IP protocol, multi-threaded programming, basic encryption algorithm,
3. familiar with Linux system commonly used API and commands, proficient in basic debugging means and methods.
4. Proficient in STM32 and other SCM development, skilled in using Keil and other integrated development environment,
5. proficient in serial port communication programming, Bluetooth, GPIO, SPI, EEPROM and other development, proficient in basic debugging means and methods.
6. Have basic hardware skills and knowledge, can draw PCB and read circuit diagrams, can use an oscilloscope and other tools for debugging.
7. Familiar with embedded system, free-RTOS, RT-Thread, etc.
8. Fluency in both spoken and written English.

We are seeking a developer responsible for building games for various target platforms based on the Unity framework. Your primary responsibilities will be to implement game functionality translating design ideas, concepts, and requirements into a functional and engaging game. A commitment to collaborative problem solving, sophisticated design, and a quality product are essential.

Designation: Backend Developer

Location:  Mumbai (Currently Remote)

 

Principal Accountabilities:

• Develop, Enhance, and Modify Applications for a Global Market Environment.
• Design, Code, Test, Debug, and Document programs for corporate systems architecture.
• Work closely with Business stakeholders to define requirements for system applications

Work Dimensions:

• API integration, Application deployment, Test Driven Development & Agile methodologies
• Database designing ; (Knowledge of NoSQL databases is a plus).
• Familiarity in Unix/Linux development environments & tools including scripting.
• Designing system architecture for solving complex problems with a sound understanding of object-oriented programming and design patterns.

Work Context:

• A fast moving, high growth, entrepreneurial environment.
• Need to work on Git and work in a highly collaborative environment.
• Timely reporting is required.
• Must typically have in-depth knowledge of development tools and languages
• Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances
• Attention to detail needed to maintain a global standard of work output
• Supervise, mentor, coach a small team of associates on a day to day basis for better management of their performance.

Role requirements:

• 2 to 6 years of experience in the IT industry
• 2+ years of experience in NodeJS
• Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
• Strong problem-solving abilities
• Good communication skills.
• A good team player

No bonds, No contracts, No money blockages.
• Low investment.
• Entry for One Year VISA in Singapore.
• Openings in TWP Pass.
• Earn $800-$1200 & above (Rs. 40,000 - 60,000 & above).
• International career training for 1st 6 months at Singapore.
• No entrance exam/IELTS.
• Free counseling.
• Payment after VISA.
• Visa processing within 2-3 weeks.
• Transparent VISA Processing.
• Gateway to Australia.
• Arrear Candidates, Gaps are also acceptable.
• Fresher’s/Experienced can also apply.

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

 

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

 

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

 

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

 

 

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

 

 

 

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

 

 

Qualifications

• Bachelor's degree or equivalent