Marketing Executive

Roles and Responsibilities:

Engage with potential clients via phone calls and WhatsApp to schedule meetings with our Principal Architect.

Understand client requirements related to construction, real estate, or interiors and relay them effectively to the Principal Architect.

Maintain and update client interactions, leads, and meeting schedules in the CRM system.

Follow up with leads to ensure timely responses and confirmed meeting attendance.

Provide basic information about our services, processes, and timelines to prospective clients.

Collaborate with the Principal Architect to refine engagement strategies and enhance lead conversion.

Skills Required:

Strong communication skills, with the ability to engage and build trust over calls and WhatsApp.

Experience in the construction, real estate, or interior design industry is mandatory.

Proficiency in CRM tools for managing leads and tracking client interactions.

Goal-oriented with a focus on delivering high-quality leads and scheduling productive meetings.

Prior experience in inside sales or client engagement is preferred.

Note: The role is client-focused, ensuring seamless communication and effective scheduling with our Principal Architect

In this role, you will:

• Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
• Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
• Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
• Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
• Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
• Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
• Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
• Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
• Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.

What you should have?

• The street smart way to drive
• SaaS company experience
• It is essential to have good English communication skills.
• It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
• Hands-on experience with Salesforce or other CRM tools..
• Having experience with reporting tools and knowledge of CPaas, Firewall
• Action-oriented and excellent interpersonal skills
• Collaborative skills across departments.

Responsibilities:

• Develop new and enhance existing micro-services, libraries, and features that form our B2B KYC platform.
• Create and document APIs, Queue Contracts to be consumed by other services.
• Work closely with the Product and Engineering Leads to implement features following best design principles and patterns.
• Participate in all phases of the development cycle - plan, design, implement, review, test, deploy, document, and training.
• Help junior developers with best practices like TDD etc. and make sure their code meets the standards.
• Educate them continuously to improve overall team performance and work quality.

Requirements:

• Bachelors/Masters in Computer Science or equivalent experience.
• Strong understanding of Computer Science fundamentals, software design principles, algorithms & design patterns.
• Development experience (> 3 to 6 years ) - preferably on languages such as GoLang / NodeJS and scripting skills.
• Interest and ability to quickly learn and ramp-up on new languages and technologies.
• Ability to write understandable, reliable and testable code with minimum supervision.
• Distributed, Highly-available systems running at large scale.
• Distributed platforms which use Kafka, Elasticsearch, Cassandra or similar systems.
• Cloud environments (e. g., Docker, AWS, GCP, Kubernetes etc., ).
• Asynchronous programming patterns (e. g., GO Routines/Channels, NodeJS Async Programming).
• Experience in CI/CD (Continuous Integration & Delivery), AGILE work environments.
• Ability to troubleshoot and solve issues on distributed systems.