
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
Similar jobs
French Language Expert- B2.2 Level- Who Can Join Immediately
Experience: Freshers to 2 Years
Location: Pune
Education: Must be graduate
Certification: B2.2 (Mandatory)
Process Type: Non-Voice
Looking candidates from Goethe University
Key Skills:
- Good Knowledge of French Language and English Language. Should be able to read, write and converse in French.
- Good typing skill is an added advantage
Eligibility - Any Graduate or Postgraduate with experience or experience in data entry processes and preferably related to French language.
B2.2 or above certified candidates only
Role : Java Developer (2-7 years)
Location : Bangalore
Key responsibilities
- Develop and maintain high-quality, efficient, and scalable backend applications.
- Participate in all phases of the software development lifecycle (SDLC)
- Write clean, well-documented, and testable code adhering to best practices.
- Collaborate with team members to ensure the successful delivery of projects.
- Debug and troubleshoot complex technical problems.
- Identify and implement performance optimizations.
- Participate in code reviews
- Hands-on experience with Spring boot, Java 8 and above.
- 2-7 years of experience developing Java applications.
- Knowledge about at least one messaging system like Kafka, RabbitMQ etc.
- Required React developer requirements, qualifications & skills:
- Proficiency in React.js and its core principles
- Strong JavaScript, HTML5, and CSS3 skills
- Experience with popular React.js workflows (such as Redux)
- Strong understanding of object-oriented programming (OOP) principles.
- Experience with design patterns and best practices for Java development.
- Proficient in unit testing frameworks (e.g., JUnit).
- Experience with build automation tools (e.g., Maven, Gradle).
- Experience with version control systems (e.g., Git).
- Experience with one of these databases – Postgres, MongoDb, Cassandra
- Knowledge on Retail or OMS is a plus.
- Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset
- Ability to reverse engineer existing/legacy and document findings on confluence.
- Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.
Key Performance Areas / Deliverables:
- Timely finalization and submission of financial accounts & statutory reports.
- Accurate cash flow management and working capital control.
- Robust internal control systems and compliance with statutory and regulatory requirements.
- Effective budgeting, forecasting and financial planning.
- Smooth audit cycles (internal & external) with minimal audit findings.
- Effective management of receivables/debtors’ ageing and payables.
- Team performance, development and retention.
Qualifications & Experience:
- Chartered Accountant (CA) — preferably with ~5+ years of relevant experience; OR non-CA with ~10+ years of experience in finance & accounting roles (experience in social or non-profit organisations will be a plus).
- Strong understanding of accounting principles, statutory compliance, tax laws and financial reporting standards.
- Proven ability in financial analysis, budgeting, forecasting, cash flow management, and financial controls.
- Leadership skills — team management, mentoring, performance management.
- Excellent analytical, problem-solving, communication, stakeholder-management, and decision-making skills.
- Ability to handle pressure, meet deadlines, and work collaboratively in a dynamic environment.
Hiring Alert 🚨 Hiring Alert 🚨 Hiring Alert 🚨
📌 Job Role: C++ Video Pipeline Developer
📍 Location: Bangalore
💼 Experience: 3+ Years
We are hiring experienced C++ Video Pipeline Developers with strong expertise in multimedia/video processing systems.
🔹 Key Requirements
✅ 3+ years of experience in Embedded software developmen
✅ Hands-on experience in device driver development for I2C, SPI, UART, EEPROM
✅ Experience in GMSL1/GMSL2 serializer & deserializer bring-up (ADI, Maxim, TI)
✅ Hands-on experience in Camera Image Sensor bring-up (OVT, Samsung, ST
Sensors
✅ Experience working with SoCs such as Qualcomm 8540/8650/8775, ARM-based
SMPs, or Renesas processors
✅ Good understanding of video pipeline streaming, including buffer management
and display drivers
✅ Hands-on experience with Diagnostics and Error Monitoring applications
✅ Strong debugging, problem-solving, and system-level analysis skills
✅ Ability to collaborate with cross-functional teams (hardware, validation, system
teams)
📩 Interested candidates can share updated CV
📌 Subject Line: Application for C++ Video Pipeline
#Hiring #CppDeveloper #VideoPipeline #MultimediaDeveloper
#AutomotiveJobs #BangaloreJobs #EmbeddedSystems
#Expleo #TechCareers #ImmediateHiring

We are looking for a results-oriented Performance Marketing Expert who lives and breathes Meta Ads and Google Ads, understands funnels deeply, and can consistently improve CPL and lead quality.
Key Responsibilities
- Plan, execute, and optimise Meta (Facebook & Instagram) and Google Ads campaigns end-to-end
- Drive high-quality leads at lower cost through continuous optimisation
- Analyse funnels from ad → landing page → lead → conversion and identify drop-offs
- Perform audience research, creative testing, and scaling strategies
- Optimise:
- CPL (Cost per Lead)
- Lead quality
- ROAS / conversion efficiency
- Work closely with:
- Sales & counselling team (to assess lead quality)
- Creative team (for ad copies, creatives, hooks)
- Tech/landing page team (for conversion optimisation)
- Run A/B tests on:
- Creatives
- Ad copies
- Audiences
- Landing pages
- Track and report performance using Meta Ads Manager, Google Ads, GA, and tracking tools
- Actively reduce ad waste and scale winning campaigns
CashKaro.com
Did you know?
We are a certified Great Place to Work organization! CashKaro is India’s largest Cashback and Coupons website, backed by Mr. Ratan Tata & Kalaari Capital. Considered one of India’s hottest start-ups, we are building the future of India’s Offers and Cashback Industry. We work on the same tech stack as Facebook, Google, Flipkart & more. Want to know more? Check us out on: https://cashkaro.com
Why CashKaro is the Right Place for you
1. Work on best in-class technology: Our tech stack is on part with the world best companies
2. Don’t copy products, innovate: CashKaro is building some of the world’s most advanced solutions in Cashback & Coupons Industry
3. EarnKaro – new way of social commerce: We are the world’s first social deal commerce platform and growing exponentially
4. Great pay + Job Security: We are financially very solid, so while many companies are reducing workforce we are hiring, paying fair market and offer job security
5. Company Stock Options: Get Stock Options of the Company. This is the only way real wealth is created
6. Accelerate Career Growth: By being in smaller teams, you get real ownership and responsibility
Job Description for WordPress PHP Developer Role
Job Location: Chennai
The Key Requirements For The Role Are:
We are looking for an experienced WordPress Developer. Should have deep understand of WordPress, Theme Customizations and Plugin Customizations.
Our technology is built on Core PHP, MySQL, React Native (App), SOLR, MemCache, Redis, CI / CD etc.
The Key Requirements For The Role Are:
• Deeply passionate about Development
• Must have Minimum 4 years’ experience in developing and maintaining WordPress Web Applications
• Should be very strong in PHP and WordPress
• Should have a very solid grasp of WordPress Theme Customizations and done projects to reflect this experience
• Should have a very solid grasp of WordPress Plugin Customizations and done projects to reflect this experience
• Good Knowledge of Front end technologies like HTML5, CSS, Javascript and JQuery
• Familiarity with Git and Gitflow.
• Ability to work independently and as part of a team.
• Be able to take real ownership
Job Title: IT Head – Fintech Industry
Department: Information Technology
Location: Andheri East
Reports to: COO
Job Type: Full-Time
Job Overview:
The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.
Key Responsibilities:
1. IT Strategy and Leadership
- Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
- Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
- Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
- Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.
2. IT Infrastructure Management
- Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
- Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
- Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.
3. Cybersecurity and Data Protection
- Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
- Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
- Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.
4. Software Development and Integration
- Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
- Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
- Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.
5. IT Operations and Support
- Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
- Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
- Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.
6. Budgeting and Cost Control
- Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
- Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
- Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.
7. Compliance and Regulatory Requirements
- Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
- Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
- Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.
8. Innovation and Digital Transformation
- Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
- Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
- Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.
9. Vendor and Stakeholder Management
- Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
- Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
- Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.
Qualifications and Skills:
Education:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).
Experience:
- 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
- Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
- Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
- Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.
Skills:
- Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
- Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
- Experience with software development and integration, particularly for fintech platforms.
- Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
- Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced, high-pressure environment.
- To hire for all the sales openings
- To generate offer letters
- Providing quality candidates & Employee retention
Job Summary
We are looking for a great JavaScript developer who is proficient with React.js and React Native. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities and Duties
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Need to have a working knowledge of React Native
Required Experience, Skills and Qualifications
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git









