
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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We are an early-stage Fintech Startup - working on exciting Fintech Products for some of the Top 5 Global Banks and building our own. If you are looking for a place where you can make a mark and not just be a cog in the wheel, Baker street Fintech Pvt Ltd (Parent Company) might be the place for you. We have a flat, ownership-oriented culture, and deliver world-class quality. You will be working with a founding team that has delivered over 26 industry-leading product experiences and won the Webby awards for Digital Strategy. In short, a bleeding edge team.
As Cambridge Wealth, we are well-established in the wealth and mutual fund distribution segment, having won awards from BSE Star as well as Mutual Fund houses. Our UHNI/HNI/NRI clients include renowned professionals from various industries.
What are we looking for a.k.a “The JD” :
We are seeking a skilled and detail-oriented Data Analyst to join our product team. As a Data Analyst, you will play a crucial role in extracting, analysing, and interpreting complex financial data to drive strategic decision-making and optimize our data solutions. The ideal candidate should possess a strong foundation in SQL / NoSQL databases, Python programming, and proficiency in tools like PostgreSQL and Excel. A deep understanding of financial concepts is also a plus. Additionally, having an interest in business intelligence tools and machine learning will be valuable for this role.
Responsibilities:
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- Detail-oriented mindset with a commitment to data accuracy and quality.
*(Only Applicants who have finished their educational commitments are requested to apply)
Not sure whether you should apply? Here's a quick checklist to make things easier. You are someone who:
- Has worked (1-3 years preferably) or is looking to work specifically with an early-stage startup.
- You are ready to be a part of a Zero To One Journey which implies that you shall be involved in building fintech products and process from the ground up.
- You are comfortable to work in an unstructured environment with a small team where you decide what your day looks like and take initiative to take up the right piece of work, own it and work with the founding team on it.
- This is not an environment where someone will be checking up on you every few hours. It is up to you to schedule check-ins whenever you find the need to, else we assume you are progressing well with your tasks. You will be expected to find solutions to problems and suggest improvements.
- You want complete ownership for your role & be able to drive it the way you think is right.
- You can be a self-starter and take ownership of deliverables to develop a consensus with the team on approach and methods and deliver to them.
- Are looking to stick around for the long term and grow with the company.
Hello ,
Greeting From TOPS Infosolutions!
It was a pleasure to connect with you today to discuss the career opportunity of a Technical Content Writer role at Tops Infosolutions.
Company Details:
Website: https://www.topsinfosolutions.com/
TOPS Infosolutions, an IT Services & Enterprise Solutions Provider, combines Tech Expertise and Business Intelligence to enable Organizations to make the most of their business operations and customers.
As a software development and consulting company, we offer services to enterprises and startups, over 250 clients in more than 20 countries entrust TOPS in diverse industry verticals of software development including real estate, healthcare, retail, hospitality, food & beverages, manufacturing, etc.
Global IT leaders and consumer brands prefer TOPS for its pool of experienced developers, prodigious management, and a strong commitment to quality and deadlines.
Our clients praise us for our agile approach to development, flexible working hours, real-time collaboration, maintenance, and support, and a strong adherence to standard development practices.
Our competitive edge is a result of handling more projects than our competitors and yet meeting our deadlines efficiently while ensuring quality and cost-effectiveness.
Total Exp: 3-5 years
Job Location: Ahmedabad - WFO
Job Description:
Roles / Responsibilities:
- Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
- Collaborate with the team to develop and execute the content.
- Updating website content as needed
- Create new content to assist marketing campaigns
- Work closely with marketing team members
- Optimize content using SEO best practices
- Conducting simple keyword research and use SEO guidelines to increase web traffic
- Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
- Revise copy based on feedback/direction
- Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
- Ensure brand image and message is being maintained across all company communication
Requirements:
- Exceptional proficiency in written and verbal English communication is essential.
- Proven Strong Written Communication Skills
- Minimum 3+ years Experience in Technical writing (with work samples)
- Knowledge of IT industry and jargons is desirable
- Familiarity with content management systems
Regards,
We're looking for an experienced Zoho Developer (1-2 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.
Role & responsibilities
1. Develop and maintain native iOS applications using Swift and Objective-C.
2. Familiarity with RESTful APIs to connect iOS applications to back-end services
3. Work with APIs, third-party libraries and Familiarity with MVC, MVVM.
4. Proficient in code versioning tools including Github and Gitlab.
5. Familiarity with push notifications, APIs, and cloud messaging.
6. Identifying potential problems and resolving application bugs.
7. Fixing application bugs before the final release.
8. Publishing application on App Store.
9. Maintain code quality and Ensure the performance, quality, and responsiveness of applications.
10. Collaborate with cross-functional teams for seamless integration.
11. Stay up to date with the latest industry trends and technologies.
Preferred candidate profile
- Minimum 3+ Year of IOS Developer Experience or Created an App Before.
- Strong knowledge of iOS frameworks [UIKit, SwiftUI, Core Data]
- Experience with UI/UX Designing, RESTful APIs and third-party libraries.
- Problem solver with good analytical skills.
- Knowledge of Firebase Integration is an added advantage.
- Previous experience in fintech industry considered as plus point.
Perks and benefits
- Competitive Salary and Professional development opportunities and training.
- Opportunity to work with cutting-edge technologies in a fast-paced environment.
- Collaborative and supportive work environment.
Apply: https://forms.gle/5aZjp5New3cxGZXN9
- Formulate and implement a comprehensive national sales strategy to expand CPaaS business. -
Identify and cultivate new enterprise business opportunities, fostering strong relationships with key customers and partners. -
Collaborate cross-functionally with marketing, product development, and customer success teams.
Analyze market trends, customer feedback, and competitive landscape to refine sales approaches.
Oversee sales forecasting, budgeting, and performance reporting.
- Negotiate and close complex, high-value contracts.
Represent the company at industry forums and client engagements
7-10 years of progressive enterprise sales experience, preferably within CPaaS, telecom, or related technology sectors. -
Demonstrated success managing and achieving national-level revenue targets. -
In-depth understanding of CPaaS technologies, communication APIs, and enterprise solutions. -
Strong negotiation, communication, and interpersonal skills.
- Ability to work in fast-paced, target-driven environments.
CANDIDATE SPECIFICATION:
• Candidates with good experience with SDLC
• Over all 10 years of Experience is mandatory
• Minimum 6+ years of hard core JAVA coding experience is mandatory
• 2 years of PM experience is mandatory
• Knowledge on AWS or any other cloud technology is desirable.
POSITION PURPOSE:
Overall Responsibility in delivering quality projects and products as per the BRD within the specified time line. Should be able to lead/handle a team to write and test code effectively and must work with business owners overseas. Lead planning and/or implementation of projects. May participate in the design and/or testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress and provide corrective supervision if necessary. Work cross-functionally across teams to solve problems and implement changes. Follow defined, agreed upon project management plans.
ROLES AND RESPONSIBILITIES:
• Developing a software project plan. • Ensure that projects follow the project plan and is accountable for timely delivery of all projects. • Determining the methodology used in the project. • Establishing a project schedule and determining each phase. • Providing regular updates to stakeholders.
- Manage the sales team to sell advertisement space and time.
- Maintain a good relationship with clients to ensure continuous business growth.
- Coordinate with Sales Head to set pricing for advertisements.
- Ensure on-time delivery and quality of advertisements.
- Ensure timely advertising billing and payment for customers
- Develop sales strategies to achieve short and long term sales revenue objectives.
- Review the sales processes and suggest improvements.
- Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
- Develop innovative and creative ideas for increasing sales.
- Develop an overall budget and manage expenses within the budget.
- Prioritize customers based on revenue potential.
- Determine new sales opportunities by studying the latest market trends.
- Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
- Determine the sales forecast and present the figures to the management and customers.
- Prepare sales presentations and proposals for customers.
- Expert in building Web API's and Web Services applications
- Developing solutions Microsoft Azure cloud-based services using platform service offerings with a focus on SQL Azure as well as other Microsoft .NET technologies (.NET Core, C#, SQL/T-SQL, ASP.NET MVC, XML)
- Developing software and services leveraging Azure DevOps and following a DevOps continuous development methodology
- Deep understanding of API First, TDD, BDD methodologies
- Good knowledge of JavaScript frameworks like Angular
- Experience with DevOps processes - full end to end release automation and evolving CI/CD tools and processes a plus
- Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s)
- Demonstrate ability to explain complex technical concepts to a non-technical audience
- Track record of success and an honest understanding of projects that didn't go right, what went wrong, and why
- Must be a team player leading and following as the project requires. In the same breath, must be able to operate independently with an innovative out-of-the-box whatever-it-takes attitude
- Experienced working with remote and distributed teams
Nice to have:
- Enthusiasm and experience building large scale Multitenant systems
- Experience in building SaaS-based applications and knowledge of concurrent programming, building for Web-scale, employing high-availability software infrastructure, and performance-based architecture
- Detailed knowledge of LMS (AICC, xAPI), SCORM and LTI
We are immediately looking for a highly creative individual who has the ability to create digital animation concepts for E-learning projects/campaigns. Will have to conceptualize & generate 'ideas'. Flash Animator would be working closely with Creative Head and Art Director to create engaging work across print & digital media.
What you’ll do:
- To design & develop a wide variety of animation shots for e-learning products.
- Design & createanimation videos and develop different kind of cartoon/character designing.
- Understand design/brand brief and coming up with visually inventive & original ideas and design (in line with client’s/brand’s objectives)
- Combine art and technology to communicate ideas through text, images and the layout.
- Use a variety of design elements to achieve artistic or decorative effects.
- Make a strong, effective impact on learners to improve retention of information through the strong Illustration and flash animation skills.
Qualification and Skills Required:
- Thorough knowledge of Flash Animation, illustration with at least 2years of experience.
- Must have Professional knowledge of Character designing or related field required as normally acquired through completion of a Bachelor’s degree in Fine Arts.
- Drawing skills and illustration.
- Have a results-driven mind set, understanding that your work should simultaneously be beautiful and highly
- Aspired candidate must have experience in E-learning projects.
- Bachelor’s degree or diploma in interaction design, new media design or related design
- Portfolio to accompany
- Background check and reference checks required upon selection
Benefits & Perks:
At WITS, we blur work and play, and you get all the perks of a global company. You will get to work with a dynamic group of people, who are delivering results and working zealously across time. We love what we do, and we think you will too.
- Group Mediclaim
- Fun Saturdays
- Flexible timings
- 0% Interest Loan
Who we are:
CreateID8 http://createid8.com/">http://createid8.com/ (A division of Wits Interactive Pvt. Ltd)
We are a leading 360 degree communication solutions agency creating solutions that can be deployed across all mediums.
Advertising and Communication: Using creative expertise and all available marketing collaterals to provide turn-key solutions. 360° blends, which are unique and innovative, adding great value to our Customer's Brand identity. We provide Branding and Communication solutions; delivered through the latest technology using our contemporary ideation techniques. We are into brand conversations via varied channels - Corporate films, Info graphics, Print Media Solutions across technology platforms. All these translate into solutions that not only win customer praise but also gain industry recognition for their classic design. The little details matter to us. Our solutions are detailed to provide a holistic stratagem to our Clients in their branding needs. This approach involves aligning all the Marketing Collaterals to the decided Brand strategy of our Client.
We create compelling advertising campaigns and brand communication strategies to achieve your marketing objectives. Whether you want to launch new product, attract new customers or engage existing customer, we are here you help you from planning to execution.
Marketing Collaterals Print and Digital Media
Marketing Campaign Planning Advertising Campaign Planning
Creative Design: From print to digital media, we have in house team of creative people who have been designing creative that deliver long-term, impactful impressions.
Our team of creative experts is equipped with skills ranging from graphic design, photography, animation and copywriting to envision and deliver various creative solutions including graphic design, marketing collateral development, print or digital advertising, corporate rebranding and more.
Branding & Rebranding Brochures & Catalogue Design Annual Reports
Digital Creative Design Creative copywriting
http://www.witsindia.com/">http://www.witsindia.com/
1.Demonstrating the product features to new customer (Online or Onsite)
2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).
3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need
4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.
5.Designing Wire Frames & Prototype Documents along with sign-off from client team.
6.Regular follow-ups on any pending sign-off’s from stakeholders.
7.Regular follow-ups with Dev Team to complete the pending requirements.
8.Responsible for preparation of Use Case Document in collaboration with Testing team
9.Follow-up with client on further clarifications on requirements along with any additional information.
10.Scheduling the meetings with Client & Dev team for any technical clarifications
11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management
12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management
13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.
14.Responsible for requirements verification – Functional or Regression Testing (if necessary)
15.Preparation of Release Notes & sharing the same with Client.
16.Handing over the user manuals
17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.
18.Answering Request for Proposal (RFP) & Request for Information (RFI).
19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).
20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.
21.Preparation of Brochures
22.Responsible to answer Magazine or Interview Questions shared by Media









