Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
About Zoop.one
We are a happy team of millennial's and Gen-Z who love working on advancing our products and offerings. We’ve gone from one verification API to an entire platform, helping 200+ clients in streamlining their onboarding process, make it effortless with the help of sophisticated engineering, data and a drive to make things better everyday.
Our platform aims to bring a change in the current KYC process and make it extremely secure and consent-driven by enabling users with a Universal Digital Identity. Zoop.One powers the futuristic business on-boarding process, enabling Identity, merchant, financial and asset verification very unconventionally. We are working towards building one digital identity for all, ever accessible, ever helpful.
We hoot - ’Zoop.one is the future of identity
What’s working at Zoop.one like?
Absolute freedom to know and grow, become wiser to help us in our journey to transform identity management. We value ownership and interests. We give you not one but many hats. We value your acumen, authenticity and appreciate sophistication. We will always be thankful for your contribution anywhere across teams.
Our teams are go-getters and over-achievers who function across product and business to deliver outstanding products to solves real world business problems at scale. We imbibe a deep sense of ownership and responsibility among each other, work ethics are you real charm. At Zoop.one, we are fostering an environment of shared responsibilities, mutual respect and authenticity in individuals, an ultimate work life is the goal.
And you are..Your contribution at Zoop.One is way more than your work, we value work ethics, collaborative spirit and making sure that everyone is equally excited about the things we pursue at Zoop.One. We love learning by doing, getting into the heart of things and spearheading things even outside your KRAs if need be. Someone who doesn’t get tired of getting better each day and making sure that your contribution to company is growing and growing each day alongside us. We like working with people who are confident in their abilities to grow horizontally and vertically.
Working at Zoop.one means managing yourself, taking ownership of your goals and finding your way out. All of us are troubleshooters and we expect you to be one too. Discipline is the most important ingredient at Zoop.one and we welcome people who love work ethics and have a spirit to be better everyday.
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Responsibilities:
● Develop and maintain front-end dependencies/codebase.
● Building responsive and elegant mobile & desktop web applications
● Good to have experience of one or more relevant languages (Python, Ruby, Node.js etc.)
● Work closely with the product manager, designer & development team to collaborate to develop the best in class web applications.
● Optimisation of the website as per industry trends.
● Evaluate competitive and innovative products and design approaches to identify best practices and encourage innovation.
Skills:
● Hands on experience in JavaScript / TypeScript
● Experience in modern web development technologies and techniques, including HTML5, CSS3.
● Experience in any of the frameworks: ReactJs/ Angular / VueJs.
● Experience in translating design mockups and prototypes into frontend applications.
● Experience in effective componentization/abstraction during design translation.
● Experience in effective state management strategies like redux and hooks to scale application better.
● Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g.,lazy loading assets, using CDNs caching, compression, etc)
● Understands how to be efficient with resource usage (e.g., application impact on memory and CPU, caches as needed, respectful of customer's device limits etc).
● Good understanding and hands on with PWA (AMP is good to have).
● Good knowledge of version control systems.
● Good understanding of any of the following frontend frameworks, bootstrap, material-UI, semantic-UI.
● Ability to provide deliverables within specified deadlines with a quality bar.
● Excellent communication skills, both written and verbal
● Highly motivated, self-driven, self-learner
● Experience in flutter is good to have.
We're looking for a creative, detail-oriented Content Creator to join our marketing team. As the voice of EditPDF123, you'll craft compelling content that educates, engages, and inspires our audience. You'll play a key role in shaping our brand narrative, driving awareness, and fostering community engagement across various platforms.
Key Responsibilities:
- Develop and execute content strategies that align with our brand values and business objectives.
- Create high-quality, original content for our website, blog, social media channels, and marketing materials, including articles, infographics, videos, and social media posts.
- Collaborate with the marketing and product teams to create promotional materials and product-related content.
- Analyze content performance metrics and adjust strategies accordingly to maximize engagement and reach.
- Stay abreast of industry trends and incorporate best practices in content creation and distribution.
Qualifications:
- Bachelor's degree in Marketing, Communications, English, Journalism, or related field.
- Proven experience as a Content Creator, Copywriter, or similar role with a portfolio of work.
- Excellent writing, editing, and communication skills.
- Strong understanding of SEO principles and social media marketing.
- Creative thinker with the ability to generate fresh ideas and translate complex topics into engaging content.
- Self-motivated with strong organizational skills and the ability to manage multiple projects simultaneously.
- Experience with content management systems, digital publishing, and analytics tools.
Join Us:
If you're passionate about storytelling and want to contribute to a company that's making a real difference in the world of digital document management, we'd love to hear from you. Apply today to become part of the EditPDF123 family, where your creativity and innovation can shine.
Backend Developer
Technical Overview
* You will be expected to develop and maintain large-scale complex backend web applications.
* You will be expected to rapidly learn and apply relevant new technologies.
* You will be having a high level of interaction with business and product stakeholders.
* You will be working on the entire web application stack, which includes:
- Web server hosting
- RESTful / RPC communication
- Message brokering
- Backend application layer, which includes the service and domain layers
- Data layer for persistence or caching
* You will be participating in an agile software development cycle, which includes:
- Design
- Development
- Code Review
- Unit and Integration Testing
- Deployment
* You will be exposed to the following technologies:
- Web application frameworks: Ruby on Rails, Node.js, Java Play, Vert.x, AIOHTTP, AWS Lambda
- Languages: Ruby, Java, Kotlin, Javascript, Python
- Datastores: PostgreSQL, Aerospike, Redis, Amazon Redshift
- Communication: HTTP, Amazon SQS, Sidekiq, Amazon SNS
- Server Management: Amazon ECS, Docker
Product Overview
* You will be contributing to products concerning both customers and partner drivers.
* Product sectors include:
- Growth: You’ll build tools to help boost user growth on the platform including our industry best driver on-boarding, training and certification system, referral system, and lead management models.
- Lifecycle Management: Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.
- Transaction Experience: You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.
- Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.
- Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimization tools, alerting and monitoring tools, and analytics suite among others.
Qualification Prerequisites
- Colleges: All NITs, IIITs and IITs, BITS, PEC, VIT, PESIT, DTU and Indraprastha University
- CGPA: >= 7.5
Looking for a Senior Java technologist at Bangalore.
This position is with a fast growing Ecommerce Startup.
Kindly Refer To The Below Pointers :
- Hands on experience in developing Java with OOAD, Datastructures, Mullithreading
Technical Architect responsible for SDLC, designs, developer mentoring, code reviews, hands on implementations.
- Strong proficiency in Java, design patterns.
Position: Sr. Developer / Lead Developer
Experience: 4 - 9 Years
Work Location: Remote - Work from anywhere / Technopark, Trivandrum
Qualification: B Tech / BE / BCA / MCA / BSC Computers
Skills: Odoo ERP , Python, Postgresql, MYSQL
Required Technical Competency & Qualifications
v In Depth understanding of Odoo ERP and all the default Odoo modules.
v Good Knowledge in ORM methods, Python and JavaScript.
v Strong Knowledge on API integration.
v Capable of working on Odoo framework on existing app and custom module.
v Enhance applications, develop and configure features and functionalities that support business requirements
v Good Knowledge in code repositories- Github.
v Should have good technical support skills.
v Good Analytical, Communication and interpersonal skills.
v Ability to work with a close bound team structure.
v Ability to work under minimal supervision.
v Should be able to work in client facing roles.
pool of industry experts. To enrich this tech savvy ecosystem, we are hiring a Senior Back End
Developer – Python who has more than 3 years of experience in developing Django based web
applications and services.
Confluence of minds gearing towards a concept of online assessment by industry experts.
About FloCareer:
FloCareer is a fast-growing startup in HSR Layout, Bangalore. FloCareer is a state of the art
Video and Telephonic Interview Platform combined with a pool of Industry Experts who can
conduct technical interviews on behalf by hiring company. FloCareer is helping many large
MNCs, such as Wipro, Crisil, Citius Tech, MindTree, Mercedes Benz, Biocon and many others to
conduct their interviews in India and USA. You will get a chance to work with industry veterans
directly and work on coolest projects and high growth environment. We are on a growth path,
and looking forward to expand rapidly!
Experience: 3+ Years | Location: Bangalore (Currently WFH)
What you will be doing (you will enjoy the processJ):
Design, develop, and maintain new features for the FloCareer Web product.
Solve problems as they arise as we scale up and grow our customer base.
Work with other internal teams to integrate new and existing company products.
Ability to understand and articulate a requirement in a simple & elegant manner.
Able to produce and maintain documentation of your work.
Able to adapt to company working methods and coding conventions.
Able to participate in planning, estimation, and implementation of work.
Ability to write and demonstrate quick demo models using python scripts.
What makes you a great Sr. Back End Developer - Python at FloCareer (Ideal Candidate):
Strong Logical and Quantitative aptitude
Strong understanding of Python and Django
Fluent in Spoken and written English
Exceptional debugging skills.
Ability to write excellent unit test cases
Ability to think out of the box.
Ability to write clean and reusable code.
Experience in creating RESTAPIs
Understanding of Agile/Scrum development process
Experience with any version control system.
Experience in working with smaller team sizes less than 5.
Comfortable on a command line in a Linux environment.
Ideal Candidate:
*The ideal candidate must be experienced in developing Django based web applications and
services, with a firm grasp on emerging technologies, platforms, and applications, and have the
ability to customize them to help our business become more secure and efficient. From day one,
you’ll have an immediate impact on the day-to-day efficiency of our Technology Development,
and an ongoing impact on our overall growth*
What we offer:
Startup Flexibility | Flexible working hours (WFH)
Opportunity to work with fast growing start-up
ESOPs (Employee Stock Ownership Plan)
Health Insurance Coverage
Working on cutting edge technologies
Be a part of making a history in Start-up
Skills:
Basic Understanding of HTML, CSS, Javascript
Basic understanding of React (Both class-based and functional-based)
Experience in AWS services such as EC2, S3, lambda
- 2-4 years of professional experience in end-to-end recruitment process.
- Understand the requirement and source relevant profiles.
- Be the point of contact for stakeholders and candidates and coordinate through the entire interview process.
- Is required to be a part of offer negotiations and documentation of the candidate.
- Be a part of the hiring strategy discussions and contribute effectively.
- Work directly with the HR and co-founder and closing the positions with best talent in minimal time.
- Looking for experience in Tech Recruitment, Non-Tech Hiring is a plus.
DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, that not only improves developer productivity but also increases software’s robustness.
The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, Scala analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the community to understand the problems with static analysis tools in the Scala ecosystem.
As a member of the Language Engineering team, you will:
-
Identify bad code practices in Scala and write new analyzers to detect them.
-
Improve the coverage of automatically fixable issues.
-
Ensure fewer false-positives are reported by the analyzer.
-
Work on the internal tools that support analysis runtimes.
-
Contribute to open-source static analysis tools.
We’re looking for someone who has:
-
Strong foundational knowledge in Computer Science.
-
At least 3 years of professional software development experience in Scala and Java.
-
Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
-
Familiarity with Scala best practices followed in the industry.
-
Native experience with Linux/Unix environment.
-
A focus on delivering high-quality code through strong testing practices.
We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.
The ideal candidate should demonstrate the following:
- Fluency in Ruby on Rails, RDBMS & Nosql and Background Job process management.
- Working experience of JavaScript, HTML5 & CSS3, jQuery (show us what you have created!)
- Experience with Angular.JS, Node.JS, PWA, AWS, Google Cloud a major plus
- Excellent problem solving skills and ability to break complex problems into simpler tasks
- Hard working, self-starter, proven ability to manage multiple projects to strict deadlines
- Ability to participate in high level strategy discussions, work in areas outside of your comfort zone, and work quickly to get things done
What is expected of you:
Responsible for architecting and implementing optimal development processes, leading the entire development team, making major decisions, conducting code reviews with a hands on approach to the development of all front-end/back-end and/or mobile functionality.
JellyBean is looking for a Digital Marketing Specialist. The Job Responsibilities would include the following :
1.Driving Performance Marketing through social media and customer acquisition channels.
2.Optimising the conversion funnel for specific traffic sources, campaigns, user segments etc.
3.Planning and executing viral marketing campaigns across clients various digital marketing platforms.
4.Supervising content for all platforms.
5.Working on design and content aspect of online assets.
6.Using A/B Testing
7.Judging the effectiveness of campaigns to suggest insights, recommendations and scope of improvement.
8.Generating fortnightly and monthly reports on digital marketing portfolio.
9.Creating backlinks using SEO and other off-page SEO activities.
10.Tracking links and building SEO reports.
11.Experience in Guest Blogging, prospecting and outreach.
12.Monitoring of website performance indicators.
Job Requirements :
1.Having a strong knowledge of Digital Marketing Tools
2.Good Knowledge of Web Analytics Tool and Campaign Management Tools
3.Command over Email Marketing Tools such as Mail Chimp.
4.Experience with Social Media Marketing and Viral Marketing Techniques and Tactics.
Qualification : Any Graduate / Post Graduate
Experience : 3 to 5 Years
Salary : As Per Industry Standards