Head of Sales

Job Description :

Job Title : Business Development Executive (IT Domain)

Location : Gurgaon (On-site)

Experience : 2+ Years in IT sales and HR recruitment

Working Days : Monday to Saturday

Key Responsibilities :

• Identify and generate leads for IT sales and recruitment services.
• Build and maintain strong client relationships to understand their requirements.
• Develop and implement strategies to drive business growth in IT staffing and recruitment.
• Conduct market research to identify new business opportunities.
• Collaborate with internal teams to ensure seamless service delivery.

Key Skills :

• Proven experience in IT sales and HR recruitment.
• Strong communication, negotiation, and interpersonal skills.
• Ability to meet and exceed sales targets.
• Proficiency in MS Office and CRM tools.

Qualifications :

• Bachelor’s degree in Business, HR, or a related field.
• Relevant experience in the IT domain is mandatory.

Perks :

• Competitive salary and incentives.
• Opportunity to work in a dynamic and growing team.

Key Responsibilities

• Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.

• Ensure every partner is onboarded smoothly with proper documentation and communication.

• Review team calls, follow-ups, and reports to maintain quality and consistency.

• Set clear goals, provide coaching, and motivate the team to meet conversion targets.

• Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.

• Analyze data and prepare weekly performance and conversion reports.

• Conduct regular training sessions for the team to improve communication and product knowledge.

• Maintain high standards of customer experience throughout the onboarding process.

Required Qualifications

• Bachelor’s degree in Business or related field.

• 3–6 years of experience in B2B/B2C sales or team leadership.

• Strong leadership, coaching, and communication skills.

• Proven record of achieving and driving team targets.

• Good analytical and reporting abilities.

• Familiarity with CRM tools and onboarding systems.

Key Skills

• Team leadership and motivation

• Communication and conflict resolution

• Performance tracking and coaching

• Process improvement

• Problem-solving and coordination

Position Overview:

We are looking for an ambitious and dynamic SR. Business Development Associate to drive

the growth and success of our online higher education programs. The ideal candidate will be

responsible for identifying new business opportunities, forming strategic partnerships, and

expanding Shiksolve’s market presence in the education sector. This role demands strong

communication skills, the ability to build relationships with educational institutions, and a deep

understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.

Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Additional Information:

 Competitive salary with performance-based incentives.

 Opportunity to work in a rapidly growing EdTech company with potential for career

advancement.

 Collaborative and innovative work environment.

 Flexible work arrangements, including remote work options.

 Professional development and training opportunities.

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

• Must have B.E. or B.Tech in any stream (Mechanical/Automobiles preferable)
• Looking for sales executives with an entrepreneur mindset. 
• Excellent communication
• Dynamic to work on different ideas,
• Demonstrated ability to collaborate with a distributed sales team
• Promotes a strong sense of urgency for reaching goals and key deliverables.
• Acts without being told what to do. Brings new ideas to the company

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.

Role and responsibilities: 

• B2B marketing.
• Contacting and approaching corporate clients i.e. HR Managers, administrations, marketing heads etc., of well-known companies in Bangalore. (Resources and data base will be provided, leads will be given daily basis), No cold calling, Not Call centre job.
• Fixing meetings with them, briefing them about our services & products over the meeting and cracking the deal.
• Following up the order placed by them and closing the deal.
• No targets, no deadlines.
• Your team will have 2-3 interns who will be working below you. You have to delegate work to them.
  
  
  Skills Required: 
  
  • Excellent communications skills
  • Good convincing skills
  • Extrovert
  • “Can do” attitude, flexibility and ability to respond quickly and creatively to changing requirements.
  • A very positive approach
  • Negotiation skills
  • Client relationship management
  • Must have outgoing personality and enjoy daily contact with a wide variety of people.
  • Must be quick thinking, decisive and self-confident.

   

   

  Reporting to: -Managing Director only.

  Timings: - 

  Monday to Friday 10:30 am to 7:30pm.

  Saturday: 10:30 am to 6:00 pm.

  Salary:15-30k PM  +incentives (Travel and other expenses incurred by the marketing Executive are reimbursed) 

• Qualification: anygraduate (B.com, BBA, BMS, BTECH ETC.)                                                                                                                                                                                      Experience: Fresher - 2year experience
  Probation Period:3 months
  
  We provide a complete training session for all our candidates, this helps them to boost their morale irrespective of their education earlier.