Head of Sales

Role Summary:

We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert

leads into prospects and contribute to the company’s sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

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Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• 2-3+ years of experience in telecalling, telesales, or customer support.

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

MUST HAVE 1YR OF EXP INTO INTERIOR DESIGN BACKGROUND AND SALES EXP.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry.  Excellent communication skills are a must. IT background preferred.

JD

1. Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
2. Locate the right person in the organization and Make the first pitch
3. Send solutions and Services marketing collateral/ material over email
4. Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer. 
5. Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team 
6. Use our sales CRM tool, and update it at every step of the process.
7. Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
8. Validate Leads by following our Sales qualification process
9. Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.

We are building for the future of work by changing the way the world looks at information and data paradigms. The Meaning Engine by India-based Needle Innovision enables building solutions by processing meaningful data out of anything stored anywhere - structured, unstructured data types, distributed, at scale and more. 

In our quest to do more, we are looking for a fantastic Java Tech Lead to join us in a hybrid setting from New Delhi. Below are some (seriously important) green flags that we are looking for from you: 

🟢 Ability to build and repeat the vision, not just work on tasks in the new phase of your career

🟢 The excitement to architect awesome products and resilient teams

🟢 Preparedness to move into enterprise-ready environments 

🟢 Build team motivation, delegate smartly and create a career path

This could be an awesome launching pad for someone who enjoys working towards big-picture goals, has a keen interest in leadership, and has a deep understanding of Java technologies.  Our teams are sustained on values of care and we offer a generous number of vacation days, the opportunity to craft your calendar with flexible schedules and very soon an insurance plan for you and your loved ones. We offer a starting salary range of 10-14LPA.

What you will do: 

• Collaborate with the client to understand problem statements and provide solutions for the same.
• Explain client requirements to the project team and plan and delegate work requirements
• Ensure the applications are released to production in the committed timeline
• Work with the QA team to ensure the code developed by the team passes the necessary quality check.
• Document application changes and development updates
• Set and evolve standards and best practices for our application development team 
• .Guide and mentor junior developers and engage in regular learning activities
• Oversee development process compliance and CI activities.

What you will bring: 

• 4 years minimum detail-oriented experience as a Senior Software Engineer.
• Experience in client interactions and/or are looking forward to doing that (preferred if, you have worked in B2B application development for large enterprises 🟢)
• Prior experience of at least one large project with a few people under your belt. (🟢)
• Expert-level knowledge of Java, Spring Boot, Oracle/Postgres.
• Expert-level knowledge on one or all of Hibernate/JPA/MyBatis.
• Experience in RESTful services and fundamentals of MVC architecture.
• Experience in working with and configuring web and application servers, such as Apache/Nginx/Tomcat.
• Proficient understanding of build tools, such as Maven/Gradle and code versioning tools, such as Git/SVN.
• Ability to review specifications documents and provide technical inputs on successfully implementing business solutions.

As a Java Tech Lead, you would be expected to understand business requirements, represent Needle to external stakeholders, and have experience in working in agile teams.

If leading a squad that implements digital transformation solutions at the intersection of data science and AI excites you, and if our awesome bite-sized team inspires you to be a part of our quest, we think you could be the one to help build the impact, we are looking to building here. 

Lets talk!

PAVONIAN SOLUTIONS PRIVATE LIMITED is looking for an experienced, versatile, multi-faceted UX Writer to perform copywriting magic on our BRAND. This is a remote full time role.

ABOUT YOU

Improve our users' experiences through copy: Creating original concepts and following through with clear, detailed and clear copy that is interesting, on brand, and focused on performance marketing. Writing in range of styles as appropriate for different clients

• Following best practices for quality user experiences from ideation user flow and wireframes to final content and implementation.
• Shape our product tone of voice guidelines:Help raise the bar for all brand communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
• Strengthen our brand:Working closely with our marketing copywriting team to make sure the copy you write to help people use our services is also consistent with our brand tone of voice and guidelines. Together you'll make sure that the brand is represented from marketing material through on boarding into using the product regularly, balancing that tone of voice with the context of the copy.
• Communication:You'll frame your decisions with strong rationales. Be able to tell a story, articulate the insights from market and UX research, and support decisions firmly and reasonably. Building brand awareness and increasing brand value and profitability
• Execution:Make sure marketing initiatives resonate with the target market
• Market research:You will research on services and data to determine the performance of the original solutions. This will allow you to iterate on your concepts and improve them over time.

You'll also be an integral part of the UX & Design team

• Collaboration: We believe that working with other disciplines makes for better solutions. Feedback is an important part of our personal and team development and we encourage one another to engage in regular, open conversation within cross-functional teams to build trust and respect about our work.
• Contribute to our design system: Helping take our mature design system, maintained by the whole team, to the next evolution.
• Grow the community: Coaching your colleagues in the team. Evolving our design processes, leading by example. Working on initiatives to expand the reach of UX and Design in the company.
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DUTIES AND RESPONSIBILITIES

You have a demonstrated track record of content and linguistic background, ideally in digital products. Maybe you've been called a copywriter, or a content designer, brand manager or a content strategist in a previous role. Maybe you're a UX research or a designer who has become more focussed on language. You're someone who can communicate and present the decisions and constraints within a project.

You've worked on complex projects before. You have a strong opinion on how copy and communication can be applied to product development. You are a fast, iterative thinker who can partner with any relevant department.

What to include in your application

A portfolio is a must. A portfolio with case studies is better. Tell us about the work as well as showing it.