Customer Success executive

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

1. Develop plans and strategies for developing business and achieving the company's sales goals
2. Manage operations and resources to deliver profitable growth
3. Define sales processes that drive desired sales outcomes and identify improvements where and when required
4. Operate the assigned sales territory/market segment to meet sales & service requirements and expectations within the budgeted norms
5. To establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services
6. To plan and oversee the execution of local area promotional activities in both sales and service
7. To devise strategies for effective and real-time market intelligence to stay ahead of competition
8. To come out with innovative and cost-effective marketing ideas to stay always on top
9. Provide detailed and accurate sales forecasting
10. Compile information and data related to customer and prospect interactions
11. Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
12. Oversee the assigned sales department to ensure proper maintenance of all sales systems and functions
13. To strictly adhere to systems, procedures, credit policies, and discount structures laid by the company from time to time
14. Ensure proper sales documentation
15. Create a culture of success and ongoing business and goal achievement
16. Manage the use of budgets
17. To keep the outstanding amount in check
18. Define optimal sales force structure
19. Manage customer expectations and contribute to a high level of customer satisfaction
20. Manage key customer relationships and participate in closing strategic opportunities
21. Travel- for in-person meetings with customers and partners and to develop key relationships 

Your Day-to-Day

1. Derive Insights and drive major strategic projects to improve Business Metrics and take responsibility for cost efficiency and Revenue management across the country
2. Perform Market research, Post Mortem analyses on competitor expansion and Market Penetration patterns. 
3. Provide in-depth business analysis and data insights for internal stakeholders to help improve business. Derive and launch projects in order to reduce the gaps between targeted and projected business metrics
4. Responsible for optimizing Carsome’s C2B and B2C customer acquisition and Dealer retention funnel. Work closely with Marketing and Tech teams to create, produce and implement creative digital marketing campaigns and drive CRM initiatives and strategies 
5. Analyse the Revenue flows and processes large datasets to gather process insights and propose process improvement ideas for Carsome across SE-Asia
6. Lead commercial projects & process mapping, from conceptualization to completion, to build or re-engineer business models, tools and processes.
7. Having experience in analyses and insights in dealing on Unit Economics, COGs and P&L will be preferred ,but not mandatory
8. Use Business Intelligence and Data Science tools to answer the appropriate business problems using SQL, Tableau or Python.
9. Coordinate with HQ Data Insights Team and manage internal stakeholders across departments to ensure the smooth delivery of strategic projects
10. Work across different departments/functions (BI,DE, tech, pricing, finance, operations, marketing, CS,CX) and also on high impact projects and support business expansion initiatives

Your Know-Know

• At least a Bachelor's Degree in Accounting/Finance/Business or the equivalent. 
• 3-5  years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Excellent Market Research, reporting and analytical skills, including carrying out weekly and monthly reporting
• Holds experience in working with Data/Business Intelligence Team
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities
• Good to have : Financial modelling, Developing financial forecasts , development of Financial - strategic plan/framework

Qualifications About Us:

Asli Kahani is a recognized magazine and digital media company with a commitment to delivering authentic and compelling stories. Our RNI registered status reflects our dedication to journalistic excellence. Headquartered in Bangalore, we are seeking a talented and motivated Graphic Designer and Video Editor to join our dynamic team.

Job Responsibilities:

1. Graphic Design:

  - Create visually stunning graphics, illustrations, and layouts for both print and digital platforms.

  - Design eye-catching visuals for articles, social media, and promotional materials.

  - Collaborate with the editorial team to ensure graphics align with the overall aesthetic and message of the publication.

  - Stay updated on design trends and implement innovative ideas to enhance the visual appeal of our content.

2. Video Editing:

  - Edit and produce engaging video content for various digital platforms.

  - Transform raw footage into polished videos, incorporating visual effects, music, and sound enhancements.

  - Collaborate with the content team to ensure video content aligns with the editorial vision.

  - Maintain a consistent and high-quality standard across all video productions.

:

- Proven experience in graphic design and video editing is preferred, but we are open to freshers with exceptional creative skills and an overachiever attitude.

- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro, After Effects, etc.).

- Strong understanding of design principles, layout, and composition.

- Ability to work efficiently in a fast-paced environment and meet tight deadlines.

- Excellent communication skills and a collaborative mindset.

Work Arrangement:

This is a work-from-office profile, and remote work or freelancing is not an option. We do not conduct virtual interviews; candidates must visit our head office in Bangalore for the interview process.

How to Apply:

Interested candidates are invited to submit their resume, portfolio, and a cover letter showcasing their creative skills to . Please include "Graphic Designer and Video Editor Application" in the subject line.

Asli Kahani is an equal opportunity employer, and we encourage individuals from diverse backgrounds to apply.

Headquartered in Los Angeles, California, USA, with offices in Hong Kong and Shanghai, Careismatic Brands (CBI) is the world’s largest manufacturer of medical scrubs (uniform apparel). CBI distributes its products through multiple channels including 3rd party retail, wholly owned retail ecommerce sites (http://www.allheart.com/">www.allheart.com), and corporate branded sites (www. http://infinityscrubs.com/">Infinityscrubs.com).

We are looking for a Salesforce Commerce Cloud Developer who is interested in joining a vibrant, fun and cutting-edge organization in our Ahmedabad, India office, to contribute to overall B2C strategy while taking full ownership of designing, engineering, and delivering B2C commerce capabilities across the enterprise.  This individual will work with US colleagues and India tech leads to execute CBI’s B2C strategy from our Ahmedabad, India office.

Job Responsibilities:

• Design and implement multiple ecommerce sites (currently on Magento or Shopify)
• Implement feature enhancements to new and existing sites
• Implement 3^rd party integrations
• Collaborate with technical leaders in both India and US
• Implement best practices as related to SFCC

Qualifications and Skills:

• Certification in Salesforce Commerce Cloud highly preferred
• Prior experience with full lifecycle development in ecommerce environment using SFCC
• Prior experience integrating to ecommerce system components (e.g. CMS, DAM, PIM, OMS, and ERP)
• Excellent written and verbal communication skills
• Ability to work effectively with non-technical personnel
• Years of Related Professional Experience: 3
• Bachelor's Degree in computer science or similar degrees
• 3 years’ experience in implementing Salesforce Commerce Cloud B2C (Demandware) solutions
• 3 years hands-on experience in web technologies including: HTML, CSS, JavaScript, JSON, AJAX, JQuery, Bootstrap, MVC, web analytics, XML, web services (SOAP/REST), and open source packages/libraries 
• Experience with Salesforce Commerce Cloud B2C Storefront Reference Architecture (SFRA)
• Experience source control and collaboration tools such as AzureDevOps, Jira, Confluence, and git
• Experience with web frameworks, interactive web development, responsive web design
• Experience with site speed optimization

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program

• Proven experience as a senior accountant
• Thorough knowledge of basic accounting procedures and Tally
• In-depth understanding of Generally Accepted Accounting Principles (GAAP)
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end closing process
• Advanced MS Excel skills including Vlookups and pivot tables
• Accuracy and attention to detail
• Taking ownership of tasks assigned
• Aptitude for numbers and quantitative skills
• A degree in Accounting, Finance, or relevant field
• Ability to work with little or no supervision

Must Haves: Should have min. 2 Yrs of experience in working with SaaS Business

Responsibilities

• Build internal financial controls and manage financial operations
• Verify, allocate, post, and reconcile accounts payable and receivable
• Ensure budgets are adhered to and alert COO about overruns
• Revenue recognition and preparing books for accrual accounting
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Provide technical support and advice on accounting management
• Review and recommend modifications to accounting systems and procedures
• Manage accounting assistants and bookkeepers/ close coordination with CA firm
• Participate in financial standards setting and in the forecast process
• Provide input into the department’s goal-setting process
• Prepare financial statements and produce budget according to schedule
• Assist with tax audits and tax returns
• Direct internal and external audits to ensure compliance
• Plan, assign, and review staff’s work
• Support month-end and year-end closing process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with Indian tax laws and accounting principles
• Liaise with the COO to improve financial procedures