
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.
A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Required Skills:
- Exp. - 5 to 10 years.
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
About Wissen Technology:
Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.
Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always first time right.
Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
We have been certified as a Great Place to Work for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.


Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.
Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.
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Role: Senior Software Engineer - MEAN Stack
Reports to: Team Lead
Division/Department: Product
Work Location: India - Remote / Pune
We are seeking highly skilled and experienced Senior Software Engineers to join our SaaS company. As a Senior Software Engineer, you will play a pivotal role in the development and enhancement of our cutting-edge software products. You will work closely with cross-functional teams to design, develop, and deploy scalable software solutions using the MEAN stack (MongoDB, Express.js, Angular, Node.js) and related technologies.
Responsibilities:
- Collaborate with product managers, designers, and other stakeholders to define software requirements and translate them into technical specifications.
- Design and develop robust and scalable software solutions using the MEAN stack and other relevant technologies.
- Take ownership of feature development and deliver high-quality code on time.
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Troubleshoot and debug software issues, and identify and implement effective solutions.
- Collaborate with DevOps teams to ensure smooth deployment and operation of software applications.
- Stay up-to-date with the latest industry trends, tools, and technologies and make recommendations for process improvements.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field. (Master's degree preferred)
- 4+ years of hands-on experience in MEAN stack development, including MongoDB, Express.js, Angular (version 2 or higher), and Node.js.
- Proven experience working in a product-based company, delivering software solutions to customers.
- Strong understanding of Agile methodologies and Agile development practices.
- Proficient in front-end technologies such as Angular, HTML, CSS, and responsive design principles.
- Solid understanding of back-end technologies including Node.js, RESTful APIs, and server-side frameworks.
- Experience with cloud platforms, specifically AWS, and familiarity with related services.
- Knowledge of JSON, Kibana, JIRA, and Jenkins is a plus.
- Strong problem-solving skills and the ability to work independently as well as in a team.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
If you are a self-motivated individual with a passion for delivering high-quality software and want to work with a team that values creativity and innovation, then we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic environment where your expertise will make a significant impact on our software products.
- Please submit your resume along with any relevant project portfolios or GitHub repositories, for consideration.
Dear ,
I came across your profile and am impressed with your background. I wanted to reach out regarding a Salesforce QA Analyst role. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.
Position: Salesforce QA Analyst
Location: Hyderabad, Telangana, India
Job Type: Permanent (full-time)
Company Overview:
About Wallero:
We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.
As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us
Wallero Culture:
At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers
Job Description:
We are seeking a detail-oriented and experienced Salesforce QA Analyst with a background in Business Analysis (nice to have) to join our dynamic team. The ideal candidate will possess strong expertise in Salesforce testing, coupled with an analytical mindset to support business requirements and ensure high-quality solutions. Experience in the Healthcare Insurance domain is highly desirable, and familiarity with Majesco products or platforms is a plus.
Key Responsibilities:
- Test Plan Design and Execution: Develop and execute comprehensive test plans and test cases for Salesforce applications, covering both functional accuracy and integration performance.
- Integration Testing with 3rd Party Systems: Plan, design, and execute integration testing strategies for Salesforce applications, ensuring seamless interaction with external systems, including healthcare insurance platforms and other 3rd party tools.
- Data Validation and Integrity Testing: Conduct data validation and testing across various Salesforce modules, verifying data integrity, compliance, and correct data flow between integrated systems.
- Healthcare Insurance Domain Expertise: Apply knowledge of Healthcare Insurance standards to identify business-critical integration scenarios, ensuring QA processes align with industry standards and regulatory requirements.
- Requirement Gathering and QA Input: Participate in requirement gathering sessions, providing valuable QA and integration testing insights to help shape project deliverables and ensure testability of integrated workflows.
- Collaboration with Stakeholders, Defect Management etc are must.
Qualifications:
- Proven experience in Salesforce Quality Assurance, including hands-on testing of Salesforce features and integrations.
- Exposure to Business Analysis methodologies, with the ability to translate business needs into technical requirements.
- Prior experience or familiarity with the Healthcare Insurance domain is highly desirable.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with testing tools and methodologies, including manual and automated testing techniques.
Preferred Skills:
- Certification in Salesforce QA or Business Analysis.
- Experience with Agile/Scrum methodologies.
Why Wallero?
· Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide
· At Wallero, products and solutions are developed for Enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.
· Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.
· Wallero’ s culture is one of collaboration and teamwork – always encouraging individual and team contributions.
· Employees work in a respectful environment and can work on the projects that align with their career and technology interests.
If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

Your primary focus will be the development of Android applications and their integration with back-end services.
Objectives of this Role
● Possesses a passion for pushing mobile technologies to the limits.
● Work with our team of talented engineers to design and build the next generation of our
mobile applications.
● Can work in a creatively driven organization with an analytical and focused approach to
development and can support, understand, and improve the creative process.
● Self-motivated and flexible with strong interpersonal and organizational skills.
Responsibilities
● Translate designs and wireframes into high-quality code
● Design, build and maintain high performance, reusable, and reliable Java code
● Ensure the best possible performance, quality, and responsiveness of the application
● Identify and correct bottlenecks and fix bugs
● Help maintain code quality, organization, and automatization
● Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
● Unit-test code for robustness, including edge cases, usability, and general reliability
Skills and Qualifications
● Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
● Familiarity with RESTful APIs to connect Android applications to back-end services
● Strong knowledge of Android UI design principles, patterns, and best practices
● Experience with offline storage, threading, and performance tuning
● Strong understanding of the OOPS concept
● Working experience in Java and Kotlin language
● Knowledge of Offline Sync, Multithreading, Realm/Room/SQLLite databases, Live data, Socket Programming
● Good to have experience working with IOT projects, Bluetooth technologies
● Ability to design applications around natural user interfaces, such as “touch”
● Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
● Knowledge of the open-source Android ecosystem and the libraries available for common tasks
● Ability to understand business requirements and translate them into technical requirements
● Familiarity with cloud message APIs and push notifications
● A knack for benchmarking and optimization
● Understanding of Google’s Android design principles and interface guidelines
● Proficient understanding of code versioning tools, such as Git
● Familiarity with continuous integration
Preferred Qualifications
● Bachelors/Masters (Computer Science)
● 2-3 years of experience in Java Development
● Deep understanding of the internals of Android frameworks, design guidelines, and best practices
● Track record of developing excellent Android apps that are published on Google Play
Store

- Gather benchmark data about jobs, compensation and benefits
- Map out salary ranges for our open positions
- Calculate retention, turnover and internal mobility rates
- Report on key recruiting metrics like time to fill and hiring costs
- Assist hiring managers in designing hiring and training plans
- Forecast costs by department and help create budgets
- Analyze employees’ answers to internal surveys (like job satisfaction surveys)
- Assess results from our employee performance reviews
- Identify top reasons why candidates and employees choose to work with our company and recommend areas of improvement for our HR procedures
Requirements and skills
- Work experience as an HR Analyst or similar role
- Experience using Human Resources Management Systems
- Excellent analytical skills
- Ability to create detailed spreadsheets, charts and presentations
- Good research abilities
- Familiarity with HR operations including hiring, payroll and employee benefits
- BSc in Human Resources, Business Administration or relevant field

Duties and Responsibilities:
Building interactive consumer data from multiple systems and REST fully abstracting to the UI through an Angularjs developer backend
Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
Address and improve any technical issues
Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems
Requirements and Qualifications:
Previous working experience as an Angularjs developer for 2 years
Bachelor's degree in Computer Science or similar relevant field
In-depth knowledge of Angularjs developer, ExpressJS or Restify
Experience implementing applications using Angular 1 or React
Experience creating front end applications using HTML5, Angular, LESS/SASS
Hands-on experience with JavaScript Development on both client and server-side
Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
Knowledge of the following will be considered as an advantage:
Consumer Web Development Experience for High-Traffic, Public Facing web applications
Experience with cloud technologies is also a plus
Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
Continuous integration (Jenkins/Hudson) and version control (SVN, Git)
Key Requirements:
- Prior experience in content marketing, content growth, and SEO
- Working knowledge of search engine optimization practices
- Outstanding ability to think creatively, strategically, and identify and resolve problems
- Excellent verbal and written communication skill
- Ability to work within a team and independently
- Familiarization Google analytics
- Experience with website optimization tools
- Strong organizational, time management, and analytical skills
Responsibilities:
- Reviewing and analyzing client sites for areas that can be improved and optimized
- Preparing detailed strategy reports
- Identifying powerful keywords to drive the most valuable traffic
- Running PPC campaigns
- Writing powerful calls-to-action to convert visitors
- Filling websites and other content with effective keywords
- Writing effective SEO content for blogs, websites and social media accounts
- Developing link building strategies>
- Analyzing keywords and SEO techniques used by competitors
- Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
- Compiling and presenting SEO guidelines


Roles and Responsibilities:
- SDLC and Agile methodologies of software development.
- Experience in managing software development projects - Ability to oversee entire Project Management lifecycle, to include scheduling, coordinating, invoicing and management of multiple projects
- End to end accountability for Software Development projects
- Managing the team of software developers; Advanced level of technical background to provide highly-credible leadership to the team
- Provide technical leadership for software development
- Deliver the project to the clients
- Troubleshoot the issues - custom web applications, mobile application development
- Establish the framework, leverage our product Turanto-Cloud Application Development Platform for each project
- Has a product development background and has experience in building enterprise grade products using C#.Net MVC
- Proven ability to handle multiple scrum teams and guide them to overcome technical challenges
- Good experience in WebAPI and Service Oriented Architecture
- Have practical experience in implementing CI and CD in recent projects and have a DevOps mindset
- Solid understanding of the design process and various tools and resources available in the market and of backend and frontend development
- Ability to accurately and objectively evaluate complex project risks and issues
- Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of stakeholder trust and confidence
- Exceptional tracking and time management skills
- Ability to balance conflicting priorities and changing demands.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Should have expertise on client co-ordination
- Mentor team members for successful delivery of projects
- Guide cross-functional teams in the execution of projects
- Deliver the project successfully with highest quality, agreed effort and on-time
Skills
- Agile development practices (Kanban, Scrum)
- Can do attitude
- Thirst for knowledge and relish the opportunity to solve problems either as a team or independently.
- A natural curiosity, always searching for improvements and learning new skills
- A deep passion for technology and a love of learning new concepts and technologies.
- Must be good in collaboration/team building/servant leadership.
- Key Performance Indicator: Project Delivery Metrics Effort, On-Time Delivery, First Time Right
- Strong technical knowledge in Web Development Frameworks, Mobile App Development Framework, emerging web and app development technologies
- Successfully delivered the software solutions to the client (must)
- Experience of leading a team of 15-20 developers
- Demonstrate leadership skills
- Passion for coding/programming and development
7+ years experience in software development with primary focus on Microsoft .Net stack(Asp.Net MVC, C#, Dotnet Core, SQLAzure, Microsoft Azure) & relevant experience in Web & Mobile App Development is must.
Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services
Functional Area: https://www.naukri.com/it-software-qa-&-testing-jobs">IT Software – Development and Maintenance
Role Category: Programming & Design
Employment Type: Permanent Job, Full Time
