Customer Success executive

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.

JOB PURPOSE

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• Develop application using Angular JS (worked on Express JS, JEST), Angular 6 
• This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries

MAJOR ACCOUNTABILITY

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• Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
• Enforce code quality through test driven development
• Enhance, refactor, and continuously improve the existing codebase
• Collaborate closely with team to define product requirements
• Aggressively collect, analyse, and act on data about product performance
• Communicate effectively with technical and non-technical people
• Proactive in keeping your skills updated

ESSENTIAL SKILLS & EXPERIENCE

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• Excellent working knowledge of core Java, Node JS, JavaScript, ES6, Micro services
• 4-6 year's overall development experience (At least 2 years of experience in Node JS and Angular JS)
• Good understanding of security in Micro service and Web Applications
• Good understanding of OOP, and design patterns
• Experience in working with databases - SQL and Non-SQL Databases

EDUCATION

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• Minimum education: Any Graduate BE/B.Tech would be desirable
• Languages: Excellent English written & spoken

Responsibilities

·  You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences to our customers.

·  With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·  You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·  You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·  You are responsible for creating reliability that enables and validates high quality releases at a fast place.

·  You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·  Collaborating with QA Analysts and Software Developers to develop solutions.

·  Experience with Agile Scrum process.

Desired Skills:

·  You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·  Strong coding skills and OOD/OOP knowledge.

·  You should have around 2 -5 years of experience in test automation of Web/Mobile either.

·  You should have exposure to distributed systems or web applications/mobile applications.

·  Strong understanding of various testing cycles and release activities.

·  You should have working knowledge with one or more functional tools.

·  You must be aware of frameworks like Page Object Model, Funtional object model.. etc.

·  Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and Rest-assured.

·  Experience participating of setup of test automation as part of CI/CD pipelines.

·  Proficiency in programming languages in Java.

·  You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·  Bachelor's degree in CS/IT/EC/ or a any Related field.

·  Previous experience as a test automation engineer (at least 2 year as SDET)

·  Excellent mathematical and problem-solving skills.

·  Highly accurate and detail-oriented.

Job Title: Demo sales associate (DSA) - Inside Sales Location: Koramangala, Bangalore (Work from Office) Employment type: Permanent Incentives structure: Weekly (Every Friday) Salary : 7.4Lac per annum ( (5 LPA fixed + 2.4 LPA variable) Working Days: 6 days (Tuesday -Sunday) Experience:- 0-1yrs Mondays weekoff

JOB DESCRIPTION

 This is an individual contributor role in a high performance target-driven sales environment that emphasizes on selling unique programs designed for children in ages 6-14 years. Your role will start with contacting parents over the phone and convincing them to enrol their children to WizKlub programs.  Candidates should be willing to talk to 60-70 customers everyday over the phone - video calling pitching WizKlub programs and regular sales follow-ups to drive admissions / sales.  Candidates will be taking up revenue responsibility to drive 5-7 lakh revenue (Sales) per month. Prefer candidates who have worked on revenue targets in the earlier organizations.  Should be working 6 days a week, Mondays week-off.  Should be able to build rapport with customers (Parents) by understanding Customer profile & problems to explain the implication of ineffective learning methods and explain the benefits of WizKlub programs.

• Research new prospects and generate interest through e-mailers and cold calling
• Follow up with prospects for feedback on the sales process
• Team up with channel partners to build a pipeline of exciting deals
• Update CRM software on existing prospects and customers contacts
• Route qualified opportunities to the appropriate sales executives for further action
• Market research for identifying prospects.
• Generating account-level contact information
• Lead Generation & Qualification
• Inside Sales via remote selling (online/phone)
• Closely working with field sales team for closures
• Managing engagement with leads remotely (online/phone)
• Support marketing team during branding and lead generation events.
• Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales
• Experience in SaaS/HR Tech Vertical will be preferred

• Must maintain and exhibit the highest standards of ethical conduct
• Proven ability to generate a pipeline for the sales team in B2B sales
• Have worked in Software / IT companies
• Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
• High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy

About the Company

Job Description

• Gather intelligence from key business leaders about needs and future growth
• Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
• Compile and distribute reports on application development and deployment
• Design and execute A/B testing procedures to extract data from test runs
• Evaluate and draw conclusions from data related to customer behavior
• Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements:

• Bachelor’s Degree in Software Development, Computer Engineering, Project Management or related field
• 5+ years’ experience in technology development and deployment