Customer Success executive

Strong Product UI heavy Designer Profile

Mandatory (Experience 1): Must have a minimum of 2+ years of design experience, with a strong focus on UI-intensive work

Mandatory (Experience 2): Must have hands-on experience delivering end-to-end designs independently from wireframes and user flows through to final Figma handoff

Mandatory (Experience 3): Must have experience with delivering both web and mobile designs

Mandatory (Tools): Must have strong working proficiency in Figma, Adobe, Photoshop etc

Mandatory (Skill): Must have solid experience creating wireframes, prototypes, user flows, sitemaps, and process flows for web and mobile responsive platforms

Mandatory (Portfolio): Portfolio should be UI-heavy, with clear evidence of high-fidelity designs, visual craftsmanship, and end-to-end screen design

Mandatory (Company Type): Product companies or if candidate form services/design consultancies with worked on B2B SaaS projects/clients

Mandatory (Education): Formal design degree - B.Des, M.Des, or related fields (mass communication, visual arts, fine arts)

Mandatory (Note): Candidate should show stability in career. Candidates with recent experience as freelancer wouldn't be considered

Gmware is Hiring!!!!

Position: Business Development Intern

Location: Remote

Stipend: 10000 per month

Duration: 6 months

Working Days: Monday to Friday

Experience : Fresher

About the Role:

We are looking for a motivated and enthusiastic Business Development Intern to join our team. As an intern, you will support our sales and marketing efforts, help expand our clients base, and contribute to the overall growth strategy of the company.

Key Responsibilities:

• Conduct market research to identify potential clients, industry trends, and new business opportunities.
• Generate leads using marketing tools, databases, and networking platforms.
• Assist in creating and delivering presentations and proposals to prospective clients.
• Collaborate with the sales team to analyze sales data and provide insights for growth strategies.
• Support the marketing team in creating campaigns to increase brand awareness.
• Maintain and update client databases, ensuring accuracy and relevance.
• Participate in business development meetings and contribute innovative ideas.
• Provide administrative support and documentation related to business development activities.

Requirements : 

• Knowledge of Online Bidding Portals like Upwork, Freelancer, PPH
• Must having excellent communication skills
• Skills : Online Bidding, Proposal writing, Upwork, web development and Negotiation
• Client handling 

Job Descriptions:

1. Job Requirement

We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.

Responsibilities:

• Develop and deploy GenAI-based applications to solve complex business problems.
• Implement RAG frameworks to enhance information retrieval and response accuracy.
• Design and optimize document chunking strategies tailored to specific data types and use cases.
• Build and manage data embeddings using various vector databases for high-performance similarity searches.
• Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
• Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
• Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.

2. Required Technical Skillsets

Mandatory Skills:

• Proficiency in Generative AI frameworks and technologies like
• Prompt Engineering – creating specific prompts to guide LLM outputs
• Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
• Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
• Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
• Expertise in designing and implementing chunking strategies for diverse datasets.
• Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
• Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
• Experience with API integration for AI services and building scalable applications.

Desirable Skills:

• Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
• Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
• Exposure to different chunking strategies, including overlap and semantic segmentation.
• Understanding of DevOps practices for deploying and managing AI models in production.
• Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MongoDB 

4) Experience in Java Script, Typescript. 

5) Experience working in an Agile environment. 

6) Good communication skills.

What you need to have:

• You will build an android app for the Saathi users (Teachers and students) to manage teacher classes and students’ studies.
• You will work on building features end to end with complete ownership, developing, testing, and deploying the core features.
• Ensure the best possible performance, quality, and responsiveness of the Saathi app

• You have prior experience as an Android Developer using Kotlin or have a strong desire to shift to Kotlin.
• You have 2- 4 years of experience in android development.
• You have strong knowledge of Android SDK, different versions of Android, and know how to deal with different screen sizes
• You have proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC
• You have familiarity with various testing tools
• You are good in pixel-perfect implementation of designs
• You can easily pick up new technologies and frameworks on the go. For you, engineering is about principles and practices; technology is about tools and tradeoffs.
• You have excellent problem-solving skills and can map out the system design for a feature end to end and execute on it.
• You want to be involved actively in the product development process and can come up with out-of-the-box ideas for unique features.
• And most importantly, you are fun to work with! 😌

• Proven software development experience and iOS skills development
• Proven working experience in iOS app development and
• Have published at least one original iOS app
• Experience with iOS SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experienced in SWIFT Language

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency