
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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- Overall Synopsis (Skills to focus)
- Brush up your skills in Photoshop & Illustrator
- Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
- Photoshop tools – change the color of the background, remove a selection, pen tool etc.
- Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
- Try making some logo designs, and work on the curves & texture.
This is FULL TIME WFH NIGHT SHIFT role.
The role is fully Remote but the client is conducting Drive at a given date and place.
19th, 20th April: Kolkata
Role Description
As a Senior QA Engineer, you will develop and execute exploratory manual and
automated tests to ensure product quality on both iOS and Android devices. You will
read, review, run test cases and capture screenshots of successful or unsuccessful
test activities for in-house mobile applications, web applications and operations
systems enhancements. You get to work with some of the best minds in the industry
at a place where opportunity lurks everywhere and in everything.
• Analysing and evaluating functional and technical requirements to determine
the scope of the functionality to be covered by testing.
• Responsible for designing and executing tests, reporting and tracking defects,
responding to inquiries, supporting UAT and other tasks pertaining to the QA
team.
• Analyse test results, leverage troubleshooting skills to assist with defining root
cause, and perform re-testing after defects are addressed.
Responsibilities
Your responsibilities are as follows.
• Review requirements, specifications and technical design documents to
provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet
client needs
• Liaise with internal teams (For e.g. developers, project and product managers)
to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to
implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 5 Years of experience in a Mobile Application Testing Space (Hybrid
is preferred)
• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test
cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Developing automation test scripts for mobile application
• Ability to understand financial and operational modules, business processes,
and underlying table structures
• Familiarity with online banking applications: Web or mobile platform based
• Experience with performance and/or security testing is a plus
• Knowledge of bug tracking software, preferably JIRA is a plus
• Knowledge of automation testing using Selenium is a plus
• Ability to work independently with minimal supervision
• Solid understanding of QA methodology and practices, within SDLC
• Intrigued by technology and new applications
• MS Office skills
• Effective communicator
• Team player
HR & Payroll Manager
Job Summary:
The organization's payroll operations will be supervised and managed by the payroll manager, who will also make sure that payments are made on time, accurately, and in accordance with legal requirements.
Supervisory Responsibilities:
- Recruiting, screening , hiring & Training new employees.
- Looking after daily operations.
- Promptly and constructively evaluates employees' performance.
Duties/Responsibilities:
- Create, update, and evaluate payroll systems to guarantee the timely and accurate processing of all payroll-related transactions, including as salaries, benefits, garnishments, taxes, and other deductions.
- Ensure timely and accurate processing of all payroll updates, including those related to new employees, terminations, and pay rate adjustments.
- Prepares and maintains accurate records and reports of payroll transactions.
- Prepare reports to relevant departments about payroll, company budget and expense.
- Stay updated to payroll processing software systems, and procedures.
- Performs other duties as assigned.
Required Skills/Abilities:
- A thorough understanding of the payroll processes and payroll taxes.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with payroll software.
- Proficiency in RazorPay will be a plus point .
Education and Experience:
- Any graduate with knowledge of Accounting, Business Administration, Human Resources, or related field required.
- 3 - 5 years of related experience required.


Full Stack Developer
Location: Hyderabad
Experience: 7+ Years
Type: BCS - Business Consulting Services
RESPONSIBILITIES:
* Strong programming skills in Node JS [ Must] , React JS, Android and Kotlin [Must]
* Hands on Experience in UI development with good UX sense understanding.
• Hands on Experience in Database design and management
• Hands on Experience to create and maintain backend-framework for mobile applications.
• Hands-on development experience on cloud-based platforms like GCP/Azure/AWS
• Ability to manage and provide technical guidance to the team.
• Strong experience in designing APIs using RAML, Swagger, etc.
• Service Definition Development.
• API Standards, Security, Policies Definition and Management.
REQUIRED EXPERIENCE:
* Bachelor’s and/or master's degree in computer science or equivalent work experience
* Excellent analytical, problem solving, and communication skills.
* 7+ years of software engineering experience in a multi-national company
* 6+ years of development experience in Kotlin, Node and React JS
* 3+ Year(s) experience creating solutions in native public cloud (GCP, AWS or Azure)
* Experience with Git or similar version control system, continuous integration
* Proficiency in automated unit test development practices and design methodologies
* Fluent English
Job Description:
We are seeking a skilled Power BI Developer with 4 to 7 years of experience to join our dynamic team in Mumbai. The ideal candidate will have a strong background in data visualization, data modeling, and the ability to work with large datasets to provide actionable insights through Power BI.
Skill: Power BI
Experience: 4 to 7 years
Location: Mumbai (Goregaon)
Notice Period: 0 to 15 days
Key Responsibilities:
- Develop and Maintain Dashboards & Reports:
- Design, build, and deploy Power BI reports and dashboards using data from various sources, ensuring they are intuitive and user-friendly.
- Data Modeling:
- Develop and maintain efficient data models using Power BI, ensuring data accuracy and performance optimization.
- DAX Queries & Calculations:
- Write complex DAX queries to implement calculations and business logic, optimizing the performance of Power BI dashboards and reports.
- Data Integration:
- Connect Power BI to various data sources (SQL Server, Excel, APIs, etc.) and work with ETL processes to transform raw data into usable insights.
- Performance Optimization:
- Optimize report performance through best practices in data modeling, query tuning, and Power BI report development.
- Collaboration with Stakeholders:
- Work closely with business users, stakeholders, and data analysts to gather and understand requirements, translating them into effective Power BI solutions.
Required Skills:
- Strong proficiency in Power BI, including Power Query, Power Pivot, and DAX.
- Experience with data modeling and performance tuning in Power BI.
- Hands-on experience with SQL, and the ability to write complex queries.
- Knowledge of ETL tools and processes.
- Experience working with different types of data sources (SQL, Excel, APIs).
- Familiarity with cloud platforms like Azure or AWS is a plus.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Excellent attention to detail, with a focus on delivering high-quality, accurate reports.


FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.
Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses.
Role: Backend Developer (2 openings)
Technology Profile-
The candidate must have experience in the following technologies (the more the better):
Backend:
Languages and Frameworks: PHP, NodeJS, Python, etc.
Database: MySQL, MongoDB, MariaDB, Neo4j, etc.
Extra: OAuth, Firebase
Requirements:
- Ability to reuse components
- Proven experience in working with Git and Github
- Creating and consuming a RESTful API
- You must have clear concepts of client-server architecture
- Familiarity with MVC (Model-View-Controller) design patterns
- Working experience with NoSQL and relational databases
- Understanding of OOP concepts
Furthermore, the candidate must have built or published any web app or project through which they can demonstrate their experience and knowledge of the aforementioned technologies and requirements.
We are a growth-oriented, dynamic, multi-national startup, so those that are looking for that startup excitement, dynamics, and buzz are here at the right place. Read on -
FrontM (http://www.frontm.com/" target="_blank">www.frontm.com) is an edge AI company with a platform that is redefining how businesses and people in remote and isolated environments (maritime, aviation, mining....) collaborate and drive smart decisions.
Successful candidate will lead the back end architecture working alongside VP of delivery, CTO and CEO
The problem you will be working on:
- Take ownership of AWS cloud infrastructure
- Overlook tech ops with hands-on CI/CD and administration
- Develop Node.js Java and backend system procedures for stability, scale and performance
- Understand FrontM platform roadmap and contribute to planning strategic and tactical capabilities
- Integrate APIs and abstractions for complex requirements
Who you are:
- You are an experienced Cloud Architect and back end developer
- You have experience creating AWS Serverless Lambdas EC2 MongoDB backends
- You have extensive CI/CD and DevOps experience
- You can take ownership of continuous server uptime, maintenance, stability and performance
- You can lead a team of backend developers and architects
- You are a die-hard problem solver and never-say-no person
- You have 10+ years experience
- You are very sound in English language
- You have the ability to initiate and lead teams working with senior management
Additional benefits
- Generous pay package, flexible for the right candidate
- Career development and growth planning
- Entrepreneurial environment that nurtures and promotes innovation
- Multi-national team with an enjoyable culture
We'd love to talk to you if you find this interesting and like to join in on our exciting journey
Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with portals like UPWORK and bringing up the projects for the company.
Expert Level Skills Required In:
- Thorough proficiency in Upwork
- Excellent written and verbal English communication skill is a must.
- Good knowledge of IT Services and experience in Sales and Marketing is a must.
- Should possess good interpersonal skills for Account Handling and Relationship Building.
- Should be proactive and should have excellent convincing skills.
- Dealing with international client

