
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
Similar jobs
Job Title:
Emergency Care Technologist / Accident & Emergency Care Technologist
Institution:
KGiSL Educational Institutions.
Department:
Allied Health Sciences / Emergency & Trauma Care Services
Job Summary:
We are seeking a skilled and dedicated Emergency Care Technologist to provide immediate and critical care support in emergency and trauma situations. The candidate will assist emergency physicians and healthcare teams in the rapid assessment, stabilization, and management of patients with acute illnesses or injuries. The role includes participation in academic and clinical training activities (if applicable) while ensuring adherence to institutional protocols and emergency care standards.
Minimum Qualification:
- B.Sc. Accident & Emergency Care Technology / B.Sc. Emergency Care Technology
- Minimum 2 years of relevant experience in emergency/trauma care settings
- Valid registration (if applicable as per regulatory norms)
- Certification in BLS / ACLS (preferred)
Key Responsibilities:
- Provide immediate care and stabilization to patients in emergency and trauma situations.
- Assist emergency physicians in clinical assessment, triage, and treatment procedures.
- Perform basic and advanced life support procedures under supervision.
- Assist in airway management, CPR, trauma care, and emergency interventions.
- Monitor vital signs and maintain accurate patient documentation.
- Prepare and maintain emergency equipment and crash carts.
- Coordinate with multidisciplinary healthcare teams for effective patient management.
- Ensure strict adherence to infection control and safety protocols.
- Assist in disaster management drills and emergency preparedness programs.
- Participate in academic demonstrations, simulations, and student training (if required).
Required Skills:
- Strong knowledge of emergency and trauma care protocols.
- Ability to work efficiently in high-pressure environments.
- Quick decision-making and critical thinking skills.
- Good communication and teamwork abilities.
- Proficiency in basic computer applications and electronic medical records.
- Physical and mental stamina to handle emergency situations.
Preferred Attributes:
- Experience in a multi-specialty hospital or Level I/II trauma center.
- Certification in ACLS, PALS, or trauma life support courses.
- Ability to remain calm and composed during emergencies.
- Commitment to continuous professional development and skill enhancement
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
Dear,
I hope you’re doing well! We are currently hiring for an Automation QA Engineer (API Automation) role at Xebia, and based on your experience, we believe you could be a great fit. Please find the job details below:
Job Details:
⏰ Shift: 2 PM – 11 PM
🏢 Work Mode: Hybrid (3 days a week) across Xebia locations
📆 Notice Period: Immediate joiners or up to 30 days
Job Description:
We are looking for an Automation QA Engineer with 5+ years of test automation experience, specifically in API automation.
Must-Have Skills:
✅ Hands-on experience with REST API testing
✅ Strong knowledge of Java, Rest Assured, and Cucumber
✅ Experience working in an Agile software development environment
✅ Hands-on experience with SQL
Nice-to-Have Skills:
➕ Experience with Selenium and Appium for web & mobile automation
➕ Hands-on experience automating both iOS and Android native applications
If you meet the above criteria and are interested, kindly share your updated CV along with the following details:
🔹 Total Experience:
🔹 Current CTC:
🔹 Expected CTC:
🔹 Current Location:
🔹 Preferred Location:
🔹 Notice Period / Last Working Day (if serving notice):
⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.
Looking forward to your response! Feel free to reach out if you have any questions.
Best regards,
Vijay S
Assistant Manager - TAG
https://www.linkedin.com/in/vijay-selvarajan/
We are looking for an Educational Counsellor
Location: Dwarka, New Delhi
Experience: 1–2 Years
Industry Preference: IT & Digital Marketing
We are hiring an Educational Counsellor to join our dynamic sales team. If you have 1–2 years of experience—preferably in Education or digital marketing—we’d love to hear from you!
Key Responsibilities:
1. Make outbound calls to generate and qualify leads
2. Promote Digital Marketing Training courses to convert leads
3. Maintain client database and follow up on leads for final conversions
4. Achieve targets and contribute to team growth
Requirements:
1. Excellent English and Hindi communication & negotiation skills
2. Prior experience in Education/digital marketing is preferred
3. Basic knowledge of MS Office tools
Apply now and grow with a fast-paced tech and advertising company!
A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:
Job Title: Sales Team Leader
Location: Work From Home
Job Type: Full-Time
Reports to: Sales Manager / Director of Sales
Job Summary:
The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.
Key Responsibilities:
Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.
Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.
Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.
Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.
Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.
Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.
Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.
Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.
Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.
Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.
Qualifications:
Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.
Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven track record of meeting or exceeding sales targets.
Ability to analyze sales data and market trends.
Strong problem-solving skills and the ability to make decisions under pressure.
Proficiency in CRM software and MS Office Suite.
Personal Attributes:
Goal-oriented and results-driven.
Motivational leader with the ability to inspire and influence others.
High level of integrity and professionalism.
Adaptability and ability to work in a fast-paced environment.
Hiring Unity Game Developer
Job location: Jaipur (Work from Office)
Responsiblity:
- Implement game functionality as per communicated design
- Translate design specification into functional game
- Communicate with other team members to establish effective pipeline and integrate media assets
- Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
- Help maintain code quality, organization, and automatization
Candidate Requirement:
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and
user session management
Familiarity with level design and planning
Experience with game physics and particle systems
Experience with mobile and console game development
Experience optimizing memory and space usage for support of older hardware
Experience with 3D is a plus
Prior experience with a well-known mobile title or AAA titles are a significant asset
Ability to constantly learn and stay in touch with evolving game standards and development technologies
Strong understanding of object-oriented programming
Familiarity with current design and architectural patterns
Knack for writing clean, readable, and easily maintainable code
Experience implementing automated testing platforms and unit tests
Having good Knowledge of C# With
OOPs overview
Classes and Objects
Constructor and Destructor
Function Overloading
Encapsulation
Inheritance
Interface
Polymorphism
- Design, build, and maintain our current Android mobile applications
- HTML 5 Mobile Website Development
- JSON Web Service Development
- Collaborate with Product and Design teams to ship new features
- Implement new technologies to improve our applications performance
- Application Support
- Java and Android Studio
- My SQL Lite
- Web Services
- Android Core API
- Kotlin with min. 1.5 years of experience
- Should have worked on Transaction Applications e.g. Sales, Purchase, CRM, Inventory , Finance etc…
- Candidate Should have experience of working with jetpack component, Livedata, Room Db, data binding, mvvm architect
What you will do:
- Planning of purchase requirements as per manufacturing schedule/purchase indent
- Controlling budgets
- Managing and developing vendors
- Managing inventory
- Managing ongoing supplier relationships
- Preparing reports on purchases, including cost analyses
- Negotiating with supplier for economical pricing for best quality material
Desired Candidate Profile
What you need to have:- 10 years experience in Purchase
- Prior experience in an FMCG/Personal care company preferred
- Experience in purchasing ingredients, extract powders, solvents, and consumable items
About Graphene
Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best
Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are developing an AI plaform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.
Graphene was founded by Corporate leaders from Microsoft and P&G, and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.
Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.
Job title: - Data Analyst
Job Description
Data Analyst responsible for storage, data enrichment, data transformation, data gathering based on data requests, testing and maintaining data pipelines.
Responsibilities and Duties
- Managing end to end data pipeline from data source to visualization layer
- Ensure data integrity; Ability to pre-empt data errors
- Organized managing and storage of data
- Provide quality assurance of data, working with quality assurance analysts if necessary.
- Commissioning and decommissioning of data sets.
- Processing confidential data and information according to guidelines.
- Helping develop reports and analysis.
- Troubleshooting the reporting database environment and reports.
- Managing and designing the reporting environment, including data sources, security, and metadata.
- Supporting the data warehouse in identifying and revising reporting requirements.
- Supporting initiatives for data integrity and normalization.
- Evaluating changes and updates to source production systems.
- Training end-users on new reports and dashboards.
- Initiate data gathering based on data requirements
- Analyse the raw data to check if the requirement is satisfied
Qualifications and Skills
- Technologies required: Python, SQL/ No-SQL database(CosmosDB)
- Experience required 2 – 5 Years. Experience in Data Analysis using Python
• Understanding of software development life cycle
- Plan, coordinate, develop, test and support data pipelines, document, support for reporting dashboards (PowerBI)
- Automation steps needed to transform and enrich data.
- Communicate issues, risks, and concerns proactively to management. Document the process thoroughly to allow peers to assist with support as needed.
- Excellent verbal and written communication skills
• If you are excited about working in a start-up and be part of a small, highly talented team.
• Possess strong analytical skills, able to quickly learn and navigate through unknown territory, suggest and implement solutions.
• Excited about working in a fast-paced, demanding environment where solutions/fixes are
delivered on daily cadence instead of weekly/monthly cycles.
• Extremely hands-on engineer with a passion for javascript based front end and back end
technologies, relational and analytical databases
• Understanding of Big O notation and caring deeply about code quality, performance, and its
execution.
• Carry proven track record of delivering projects in an environment with high time-sensitivity.
Must-Have :
• 1 - 2 years of experience in backend system development using modern framework/technologies.
• Expert understanding of Javascript, Angular.js, and Node.js
• Expertise with RDBMS (PostgreSQL, MySQL)
• Experience with RabittMQ, Elastic Search, AWS echo system, continuous integration and
deployment methodologies (Jenkins, Kubernetes, etc) is must
• Proficiency in a Linux environment
• Bachelors/Master’s degree in Computer Science from tier-I/tier-II colleges only.
• Maintain regular and reliable work attendance.











