Customer Success executive

Solution Architect (Presales for Services)

Company Name: Inflow Technologies

Company Website: https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work From Office 

Days of Working: 5 Days a week

Responsibilities

Position Overview:

We are looking for a dynamic and technically proficient Presales Solution Architect to join

our Services Business Unit (BU). This role demands strong expertise in Security,

Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort

estimations.

Key Responsibilities:

Presales &Solution Design

• Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
• Engage with customers and channel partners to understand business challenges and technical requirements.
• Design customized service solutions aligned with customer needs.
• Collaborate with OEMs, service delivery, and project teams for developing solution proposals.

SOW & Effort Estimation

• Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
• Conduct effort estimations based on complexity, scope, and resource requirements.
• Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.

Bid Management & Deal Structuring

• Own and manage the technical response for RFPs, RFIs, and RFQs.
• Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
• Build compelling proposals that articulate business value and technical benefits.

Stakeholder Collaboration

• Work closely with the Sales team to position services effectively and drive revenue.
• Interface with customers to provide clarity on solutions, approach, and service capabilities.
• Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.

Knowledge Management & Enablement

• Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
• Contribute to the development of reusable solution templates, case studies, and delivery frameworks.

Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products

Skills Needed

Required Skills & Experience:

• 8+ years of experience in Presales/Solution Architect roles within IT Services.

Strong hands-on knowledge in:

• Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
• Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
• Enterprise Mobility: MDM, BYOD strategies, secure access management.
• Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
• Deep understanding of ITIL processes and service delivery life cycle.
• Proven experience handling complex, multi-technology deals.
• Excellent presentation, communication, and stakeholder management skills.

Interview process

2 Rounds Virtual and 1 Face-to-Face

Any other additional information

• Preferred Certifications (Nice to Have):
• CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
• TOGAF / ITIL Foundation / PMP
• OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
• Commitment Clause of 3 years
• Key Attributes:
• Strategic mindset with attention to detail.
• Ability to work under tight deadlines and manage multiple proposals simultaneously.
• Team player with high ownership and accountability.

Education:

•Bachelor’s degree in Computer Science, IT Infrastructure Engineering, or a related field

•Certifications in cloud computing (AWS, Azure, GCP), MLOps, or DevOps (preferred)

Experience:

•8+ years of experience in IT Infrastructure, Cloud Computing, or AI Systems Architecture

•Hands on experience in AI infrastructure design, cloud-based AI solutions, or MLOps

•Expertise in managing AI workloads across cloud and hybrid environments.

•Proven track record in scaling AI infrastructure for large enterprises

•Strong experience in Kubernetes, containerization, and orchestration tools

•Experience in optimizing AI workloads for performance and cost efficiency

Skills :

•Expertise in AI Infrastructure & Cloud Architecture

•Strong Understanding of AI Model Deployment & MLOps

•Advanced Proficiency in Kubernetes & AI Workload Orchestration

•Hands-on Experience with Cloud Platforms (AWS, Azure, GCP)

•Proficiency in Infrastructure as Code (Terraform, Ansible)

•AI Security & Compliance Knowledge

•AI Infrastructure Cost Optimization Strategies

•Performance Tuning for AI Systems & Workloads

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and     

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and     industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Job Title: Business Development Executive - Staffing Services & Client Relationship Management

Location: [Hyderabad]- Work from office

Employment Type: Full-time

Job Summary:

We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.

Key Responsibilities:

• Identify and develop new clients for staffing services.
• Maintain strong client relationships and address their staffing needs.
• Generate leads through networking, cold calling, and online platforms.
• Present proposals, negotiate terms, and close deals.
• Collaborate with the recruitment team to meet client expectations.
• Monitor client satisfaction and resolve issues promptly.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in business development or sales, preferably in staffing.
• Strong communication, negotiation, and problem-solving skills.
• Ability to meet and exceed sales targets.

What We Offer:

• Competitive salary and incentives.
• Growth and development opportunities.

Senior UI/UX Designer

Job Summary: We are seeking a highly skilled Senior UI/UX Designer to lead the design of our company's digital products and services. The ideal candidate will have at least 5 years of experience in UI/UX design and a proven track record of creating elegant and effective user-centered designs. You will work closely with cross-functional teams including product managers, developers, and other designers to create innovative solutions that meet user needs and business goals.

Responsibilities:

·        Lead the design of our company's digital products and services, ensuring that they meet user needs and business goals.

·        Collaborate with cross-functional teams to gather requirements, define user personas, and create user flows and wireframes.

·        Create high-fidelity mockups and prototypes to demonstrate design concepts and interactions.

·        Conduct user research and usability testing to validate design decisions and identify areas for improvement.

·        Work with developers to ensure that designs are implemented to spec and delivered on time.

·        Stay up-to-date with the latest design trends and technologies, and share your knowledge with the team.

·        Mentor and train junior designers.

Requirements:

·        At least 5 years of experience in UI/UX design, with a strong portfolio of work that demonstrates your skills.

·        Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

·        Strong problem-solving skills, with the ability to think creatively and come up with innovative solutions.

·        Proficiency with design tools such as Sketch, Adobe Creative Suite, Figma, or similar.

·        Knowledge of HTML/CSS and front-end development is a plus.

·        Bachelor's degree in design, human-computer interaction, or related field is preferred.

If you are a self-motivated, detail-oriented, and experienced UI/UX designer who is passionate about creating innovative digital products and services, we encourage you to apply for this position.

You need to write scalable Python code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high end performance. You should have sound knowledge of Python frameworks such as Django and Flask.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Software Engineer at Coredge, you will help develop our next-generation cloud native core solution along with the product and the open-source community to build the Coredge.io vision.

What you will do?

• System engineering and implementation in Python and Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

           creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Python skills to develop framework(s).

• Hands-on to design & develop re-usable framework components.

• Hands-On experience on developing framework, designing re-usable framework components.

• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration, building highly scalable applications, application security and functional programming.

Additional Skills:

• Knowledge of Cloud native would be an advantage.

• Understanding of Kubernetes from Architecture side and also understand the Standard API.

• Code contributed to CNCF or similar community will be plus.

• Performance benchmarking of K8’s or any cloud will be added advantage

About IRIS:

IRIS Business Services Limited (IRIS), is India's only listed SaaS Company that provides technology solutions/services in the regulatory technology space in across 42 countries globally. We are a pioneer and provide XBRL/iXBRL solutions for compliance, data and analytics. We are a global company headquartered in Navi Mumbai, India with subsidiaries in USA, Singapore and Italy and an affiliate firm in the UAE.

We are a company where technology expertise and domain knowledge come together to create cutting edge compliance solutions covering data and content management and information dissemination for issuers/ enterprises, regulators, governments, institutional clients etc. Our deep hands-on expertise in the XBRL space has been built over 17 years.

We are members of XBRL International, XBRL US, XBRL Europe and XBRL South Africa. In each of these jurisdictions, we contribute significantly to the development and adoption of the standard. IRIS is an ISO 27001:2013 certified organization. 

IRIS has a flat organization structure which facilitates growth, opportunities, direction-setting, decision making and ownership at various levels. 

To read more about IRIS visit our website: http://www.irisbusiness.com/">www.irisbusiness.com

About IRIS CARBON®:

IRIS CARBON® is used for the regulatory reporting requirements of over 3,000 companies and is being used in over 27 countries including the U.S., EU, the UK, Ireland, and South Africa. IRIS CARBON® is a SOC certified, cloud-based, collaborative and feature rich SaaS platform that allows companies to author their compliance reports (such as annual reports, quarterly reports, press releases etc) apart from creating and filing these reports in XBRL/iXBRL formats as part of their regulatory compliance process. 

IRIS CARBON® is offered globally via the SaaS based model. This product line is in a hyper-growth mode where it is being launched in newer countries and by more regulators as they increasingly adopt the XBRL/iXBRL standard.

We are looking forward to strengthening our product team with highly enthusiastic individuals who are extremely committed and can contribute to the growth of our SaaS product in a highly dynamic and fast paced working environment

To read more about IRIS visit our website: https://iriscarbon.com/">https://iriscarbon.com/

To read what our clients say globally: https://iriscarbon.com/us/client-testimonials/">US, https://iriscarbon.com/eu/client-testimonials/">Europe, Ireland and UK

• Interaction with the Clients, understanding their requirements, collating required data for preparation and submission of the proposal to Banks/ FI's
• In-depth credit assessment involving Financial, Credit, Legal, Technical, Economic and risk analysis
• Structuring the proposal, preparing Information Memorandum, Teasers, Financial model, cash flow and CMA projections
• Ability to lead meetings and negotiations
• Solution-oriented attitude and resolving queries of all Banks and Clients
• Visiting clients office for understanding and collecting data

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.