
We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.
Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)
Strong Technical Background.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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Mail updated resume with current salary-
Email: etalenthire[at]gmail[dot]com
Satish; 88 O2 74 97 43
Website: www.glansolutions.com
Google search: Glan management consultancy
📌 Job Title: Business Development Intern
📍 Location: Noida- On Site
🕒 Duration: 3 Months
About the Role:
We are looking for a proactive and enthusiastic Business Development Intern to support our sales and growth initiatives. This is a great opportunity to learn how businesses scale, interact with clients, and generate leads in a real-world environment.
Key Responsibilities:
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- Support the team in daily tasks related to business expansion.
Requirements:
- Strong communication and interpersonal skills.
- Good command over written English.
- Basic knowledge of sales and marketing concepts.
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- Familiarity with MS Office or Google Workspace tools.
- Final-year students or recent graduates preferred.
Perks:
- Certificate of Internship
- Hands-on industry exposure
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- Letter of Recommendation (on successful completion).
Thanks!
- 6-8 years direct experience as a SQL Developer.
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- Experience with Agile using JIRA software, Confluence or combination of both.
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Responsibilities
- Design and develop REST-based web services utilizing Java micro services web frameworks (Spring Boot)
- Apply design principles and patterns in creating enterprise level solutions, as needed
- Perform web services tuning and performance testing
- Implement unit tests as needed
- Support front-end developers in leveraging web services
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- Infrastructure setup and configuration
- Engage in code review and feedback process
- Take a feature from inception to completion independently across the stack
- Collaborate with teammates on proposed UX/UI and provide feedback as needed
- Participate in and support the entire SDLC processes
Requirements
- Spring Boot, Spring Security, Spring JPA & Hibernate
- Relational data modelling concepts and experience in PostgreSQL, MySQL, or similar
- Adopted opinionated RESTful web services design patterns
- Microservices-based application architecture
- Application containerization technologies, including Docker, Kubernetes, and cloud-vendor implementations (AWS, Azure, other)
- Other modern technologies relevant to the technology stack defined here
- Javascript ES6 or later
- React
- Git
system performance.
Experience with JSP & Servlet.
Experience with open source frameworks/libraries like Spring, Hibernate, Struts, JUnit etc.
Experience with MVC frameworks like Spring MVC, Struts, JSF etc.
Experience with XML and webservices (SOAP/REST).
Experience with application Servers like Web logic, WebSphere and Jboss.
Experience with JavaScript, Jquery, AJAX, CSS, HTML.
Knowledge of Messaging (JMS,MDB etc.) is a plus.
Knowledge of build tools like Maven and ANT is a plus.
Good understanding of object oriented methodologies and design principles.
Knowledge of the PTC/Servigistics/Click Commerce/Xelus “Service Depot
Management/SL/Repairs and Returns/XDR” application is a plus.
Experience working with large amounts of data.
Able to work with and participate within a small multicultural professional team.
Understanding of performance profiling / tuning.
Familiar with Agile methodologies/tools.
Experience with SQL.
Experience in analysis, design, coding, and implementation of enterprise Java web
applications.
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Ability to work effectively under pressure with constantly changing priorities and deadlines

computing, and SaaS
• Structured thinker, effective communicator, with excellent programming and analytic skills
• Strategic mind with strong operational, project management and technical architecture skills
• A track record of highly influential technical and leadership achievements
• Demonstrated skill in aligning application decisions to an overarching solution and systems
architecture
• Substantial experience leading application design efforts as a senior or lead software engineer
• Deep hands-on experience in Microsoft technologies stack such as C#, ASP.NET, MVC, WCF,
Web API etc.
• Experience in Unit Test Automation. TDD/ BDD.
• Experience in CI/ CD using any tools like Jenkins, TeamCity, Azure devOps etc.
• Expertise in RESTful API, SOA, Microservice and integration architecture and design
• Nice to have exposure on .Net Core, Docker & Kubernetes
Description:
Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking mobile applications and websites using Flutter and Dart, BLOC pattern and Redux. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for?
- We expect you to have your domain knowledge of Flutter, Dart, Room or Realm DB, BLOC pattern based development, Redux and RX Dart
- There are few skills which you need to have from get-go:
- You are a problem solver, polite and someone who values team members and customers
- You respect time and understand, lost time never comes back
- You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
- You are a smart and energetic talent from engineering and computer science background
- Based on the situations you can contribute individually or work with team and make work productive and fun
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- Working days - 6 days a week
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BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
The IT Infrastructure Analyst is responsible for working on assigned projects and technical initiatives in an efficient/effective manner. The IT Infrastructure Analyst must possess a high degree of technical knowledge regarding server & storage systems and associated technology tools for managing them.
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8-12 years’ experience in IT infrastructure management
Expertise in Dell Server Environments (Dell Hardware & Management system - Open Manage)
Expertise in VMWare (Vcentre setup and management)
Expertise in Windows server and storage
Expertise in EMC (now Dell) SAN and NAS devices
Good Linux skills (basic troubleshooting skills on Linux servers CentOS)
Good networking skills (troubleshooting skills)
Familiarity with Data Center Environmentals (Power, UPS, Cooling etc.)
Good to have:
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- Experience and familiarity with Dell networking technology.
- Experience and familiarity with AWS


Job Location- Pune
Experience – 4 to 7 Years
Notice Period - Immediate preferred
The Ideal Candidate-
This position is for UI Developers with hands-on experience in leading-edge technologies, looking to mark a niche in the software Industry
Essential Skills-
.
- Strong Command on Core Javascript, Core Java
- Strong Command on Angular JS and React JS
- Strong Knowledge of HTML5, CSS3
- Highly Preferred, experience in D3, Canvas API
- Ability to work on advanced javascript frameworks
If you are interested in an exciting role with learning and rewards, do apply.

