Business Development Manager

A LITTLE BIT ABOUT THE ROLE:

As a Full Stack Developer, you will be responsible for developing digital systems that deliver optimal end-to-end solutions to our business needs. The work will cover all aspects of software delivery, including working with staff, vendors, and outsourced contributors to build, release and maintain the product.Fountane operates a scrum-based Agile delivery cycle, and you will be working within this. You will work with product owners, user experience, test, infrastructure, and operations professionals to build the most effective solutions.

WHAT YOU WILL BE DOING:

●Full-stack development on a multinational team on various products across different technologies and industries.

●Optimize the development process and identify continuing improvements.

●Monitor technology landscape, assess and introduce new technology. Own and communicate development processes and standards.

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

●Extensive experience in developing cross-platform mobile applications using React Native

● Strong proficiency in TypeScript and JavaScript (ES6+).

● Solid understanding and practical experience with state management libraries like Zustand and

Redux.

● Proven experience integrating with various API layers, including RESTful APIs and GraphQL.

● Experience implementing push notifications using libraries such as Firebase Cloud Messaging

(FCM), Amazon SNS, or similar.

● A strong grasp of core React and React Native concepts, including components, hooks, context

API, and the virtual DOM.

● Deep understanding and practical experience with UI rendering and optimization techniques,

particularly with FlatList and other list rendering components.

● Proven track record of having released 2-3 applications live on both the Google Play Store and

Apple App Store. Please provide links or names of these applications in your application.

● Prior experience in leading and mentoring development teams.

● Excellent problem-solving, debugging, and analytical skills.

● Strong communication and collaboration skills.

● Experience with version control systems, particularly Git.

● Familiarity with mobile development best practices, design patterns, and architectural principles.

● Understanding of mobile UI/UX principles and guidelines for both Android and iOS platforms.

Bonus Points:

● Experience with native Android (Java/Kotlin) or iOS (Swift/Objective-C) development.

● Experience with mobile testing frameworks (e.g., Jest, Detox, React Native Testing Library).

● Familiarity with CI/CD pipelines for mobile applications.

● Contributions to open-source projects.

●Experience with performance monitoring and analytics tools.

LIFE AT FOUNTANE:

• Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
• Competitive pay
• Health insurance for spouses, kids, and parents.
• PF/ESI or equivalent
• Individual/team bonuses
• Employee stock ownership plan
• Fun/challenging variety of projects/industries
• Flexible workplace policy - remote/physical
• Flat organization - no micromanagement
• Individual contribution - set your deadlines
• Above all - culture that helps you grow exponentially!

A LITTLE BIT ABOUT THE COMPANY:

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 120+ strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.

About the Role

We are looking for a highly skilled and experienced Junior React Native Developer to join our team and take the lead on developing our cross-platform mobile application. You’ll play a critical role in building, launching, and scaling a high-performance mobile app that runs seamlessly on both iOS and Android platforms from a single codebase.

If you’re passionate about mobile technologies, have a strong command of React Native, and are excited about creating a high-quality product from the ground up, we’d love to hear from you.Responsibilities

• Lead the end-to-end development of a cross-platform mobile application using React Native.
• Collaborate with product managers, designers, and backend engineers to deliver high-quality user experiences.
• Build reusable components and front-end libraries for future use.
• Optimize app performance for speed and scalability across devices and OS versions.
• Ensure the app complies with design standards and platform-specific guidelines (Apple App Store & Google Play).
• Set up CI/CD pipelines for automated builds, testing, and deployment (e.g., using Fastlane, EAS, or similar).
• Integrate RESTful APIs and third-party services.
• Handle app store submissions and updates.
• Mentor junior developers and enforce best practices in mobile development.

Requirements

Must-Have:

• 1+ years of experience in mobile application development.
• 1+ years of hands-on experience with React Native.
• Strong understanding of JavaScript (ES6+), TypeScript, and React architecture.
• Deep knowledge of iOS and Android mobile app development lifecycle.
• Experience with mobile UI/UX best practices and performance optimization.
• Familiarity with native build tools (Xcode, Android Studio).
• Experience integrating REST APIs and handling network latency issues.
• Proficient with Git, GitHub/GitLab, and agile development practices.
• Experience with push notifications, in-app purchases, deep linking, and analytics SDKs.

Preferred:

• Experience with Expo or EAS for managed workflows.
• Familiarity with mobile CI/CD pipelines (Fastlane, Bitrise, etc.).
• Experience with native modules (Objective-C/Swift and Java/Kotlin) as needed.
• Knowledge of automated testing frameworks (Jest, Detox).
• Published apps in both the App Store and Google Play.
• Prior experience in startups or high-growth environments.

What We Offer

• Opportunity to lead and build a product from the ground up.
• Work with a dynamic and talented team in a fast-paced environment.
• Flexible working hours and remote-first culture.
• Competitive salary and equity options (if applicable).
• Learning and development budget.

Job Responsibility:

• Design, develop, and deploy Power BI reports and dashboards that provide key insights into business performance.
• Create and maintain complex Power BI data models, integrating data from multiple sources.
• Write and optimize SQL queries to extract, manipulate, and analyze data from various databases.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective BI solutions.
• Perform data analysis using Excel, Power Query, and other tools to support reporting and analytics needs.
• Monitor and troubleshoot Power BI reports and data refresh schedules to ensure consistent performance.
• Implement security measures and ensure data is presented to the appropriate audience through role-based access.
• Continuously improve the usability, interactivity, and performance of reports.
• Provide training and support to end-users on Power BI usage.

Work Mode: 

• 2 to 3 days a month will be work from client office in Gurugram/Hyderabad
• Preferred Location - Gurugram/Hyderabad. 
• For other locations, candidate should be willing to travel to Gurugram/Hyderabad for a few days every month.

External Skills And Expertise

Must Have Skills:

• Excel
• SQL
• Power BI Dax
• Power Query
• Power BI Online Services

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Desired Candidate Profile

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

* Write “clean”, well-designed code

* Produce detailed specifications

* Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

* Contribute in all phases of the development lifecycle

* Follow industry best practices

* Develop and deploy new features to facilitate related procedures and tools if necessary

Requirements:

* Proven software development experience in PHP

* Understanding of Frameworks like Laravel, CodeIgnitor, Wordpress, Yii, etc

* Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

* Good knowledge of relational databases, version control tools and of developing web services

* Experience in common third-party APIs (Google, Facebook, Ebay etc)

* Passion for best design and coding practices and a desire to develop new bold ideas

* BS/MS degree in Computer Science, Engineering or a related subject

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.