Associate Customer Success: Freshers
0 - 1 yrs
₹3L - ₹4L / yr
Pune
Skills
Effective communication
Sales
Revenue growth
Customer Relationship Management (CRM)
Customer Retention
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team members and customers.
● Pay attention to customer’s details and complaints.
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-
● Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our Customer base. Also to be able to generate revenue and manage up-selling & cross-selling.
● Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
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About Promobi Technologies
Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Connect with the team
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