Associate Customer Success: Freshers

Role & Responsibilities

Design, develop, and implement high-quality software solutions for payment processing.

Maintain a regular release cadence and manage the product backlog.

Ensure timely and lossless communication across teams.

Uphold engineering values and best practices.

Collaborate with international teams to ensure successful product development and delivery.

Ideal Candidate

A strong technical background in software engineering and architecture, with experience in modern programming language

Ability to work independently with very little direction, taking full ownership of projects.

Identifying blind spots, anticipate challenges, and prioritize work effectively

Exceptional communication and organizational skills.

A Bachelor's degree in Computer Science, Engineering, or equivalent experience.

8+ years of relevant experience preferred

Proficiency using Python, Kafka, Kubernetes, and AWS

Experience with Distributed Task Queues such as Celery and RabbitMQ is preferred.

Experience with RDBMS/SQL is also preferred.

Job Description:

Job Description: We seek an energetic Search Engine Optimization (SEO) Specialist to join our internet marketing team. You will be responsible for working with our clients to improve their organic search results, manage SEO campaigns, identify areas of opportunity, and attempt to improve the client's site rankings in major search engines. The ideal candidate is a problem solver with solid SEO fundamentals and a demonstrated record of SEO success. This position is for someone who can wear many hats, is passionate about all things related to content marketing and SEO, and cares for their team and our clients.

We are looking for a skilled and passionate Data Engineers with a strong foundation in Python programming and hands-on experience working with APIs, AWS cloud, and modern development practices. The ideal candidate will have a keen interest in building scalable backend systems and working with big data tools like PySpark.

Key Responsibilities:

• Write clean, scalable, and efficient Python code.
• Work with Python frameworks such as PySpark for data processing.
• Design, develop, update, and maintain APIs (RESTful).
• Deploy and manage code using GitHub CI/CD pipelines.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on AWS cloud services for application deployment and infrastructure.
• Basic database design and interaction with MySQL or DynamoDB.
• Debugging and troubleshooting application issues and performance bottlenecks.

Required Skills & Qualifications:

• 4+ years of hands-on experience with Python development.
• Proficient in Python basics with a strong problem-solving approach.
• Experience with AWS Cloud services (EC2, Lambda, S3, etc.).
• Good understanding of API development and integration.
• Knowledge of GitHub and CI/CD workflows.
• Experience in working with PySpark or similar big data frameworks.
• Basic knowledge of MySQL or DynamoDB.
• Excellent communication skills and a team-oriented mindset.

Nice to Have:

• Experience in containerization (Docker/Kubernetes).
• Familiarity with Agile/Scrum methodologies.

Job Title: Sales Intern

Location: Remote

Duration: 6 months

About the company

Platiga Technologies (Plotch.ai) is a dynamic and rapidly growing SAAS platform for e- commerce companies that prides itself on delivering exceptional products and services to our valued clients especially those who want to launch themselves on ONDC.

Job Summary

We are seeking a motivated and enthusiastic Business Development Intern to join our team. The role involves supporting the business development team in identifying opportunities, building relationships, and contributing to the growth of the company. This is an excellent opportunity to gain hands-on experience and develop skills in sales, market research, and strategic planning.

Key Responsibilities

Ø Market Research

Conduct research to identify potential markets, clients, and competitors. Analyze industry trends and compile reports for the team.

Ø Lead Generation and Outreach

Assist in identifying and qualifying leads.

Participate in client outreach through emails, calls, or social media.

Ø Sales Support

Collaborate with the sales team to prepare presentations, proposals, and pitch materials.

Maintain and update customer relationship management (CRM) databases.

Ø Strategic Planning

Contribute to brainstorming sessions for growth strategies. Assist in developing business strategies and execution plans.

Ø Administrative Support

Support the team with day-to-day administrative tasks.

Help organize meetings, events, and follow-ups with clients.

Requirements

Ø Currently pursuing or recently completed a degree in Business, Marketing, or a related field.

Ø Strong communication and interpersonal skills.

Ø Proficiency in Excel.

Ø Well versed with any of the tools like Apollo,Zoominfo,Lusha,Clay,Linkedinn Navigator

.

What We Offer

Ø Hands-on experience in business development and sales.

Ø Mentorship and guidance from experienced professionals.

Ø Potential for full-time employment based on performance.

Job Description

As part of our role at a leading global insurance company, we are responsible for developing and managing an application to onboard and oversee the company's sales partners, including agents and brokers. This application provides users with a tailored, independent solution, including a required multi-dimensional validity date concept for administering all organizational and contractual sales force data to deliver structured information to many data consumers.

To reinforce our dynamic development team, we are seeking a skilled Backend or Full-stack Developer. In this role, you will collaborate with international cross-functional teams to design, develop, and deploy high-quality software solutions.

Responsibilities

Design, develop, and maintain the application, ensuring high performance and responsiveness.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Work with frontend developers to ensure seamless integration of user-facing elements.

Collaborate with DevOps teams for deployment and scaling.

Design and implement workflow automation using Camunda BPM, integrating it with backend services and ensuring efficient process execution.

Optimize and maintain business process models and workflow orchestration using Camunda.

Troubleshoot and enhance Camunda BPMN workflows, DMN decision tables, and process automation configurations.

Requirements

 Bachelor's degree in computer science, Information Technology, or a related field.

Proven experience as a skilled Backend or Full-stack Developer. Experience in the insurance domain is appreciated.

Strong experience with Spring Boot 3, Java 17 or newer, and Maven.

Experience with PostgreSQL, Jenkins, Sonar, Dynatrace, Kubernetes, Mockito, IntelliJ IDEA, and GitHub repository.

Hands-on experience with Camunda BPM (v7 or v8), including BPMN workflows, DMN decision tables, and REST API integration.

Experience with Angular TS and/or AWS, Kafka is a plus.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

• Collaborate with different teams to implement standards.
• Lead performance improvement projects.
• Work closely and influence global teams for process improvements.
• Execute project milestones promptly & effectively communicate progress to stakeholders.

Technical skills:

• Strong SQL skills (RDBMS / SnowFlake).
• Able to program in multiple languages (SAS, JavaScript).
• Functional knowledge on Supply chain & Logistics.

Soft skills:

• Ability to translate business requirements into data solutions.
• Above average initiative.
• Adaptability to changing priorities.
• Strong customer focus and ability to work effectively with a wide variety of people.
• Has the ability to work independently as well as in a team.
• Eager to learn & improve, continuously hones their skills.
• Strong solution-oriented analytic skills and shows creativity in their problem-solving.
• Has great attention to detail without losing sight of the big picture.
• Has great communication skills – Is able to represent the architect team, address their needs & requirements in meetings with process partners (inside & outside of the greater team).
• Must be willing to work in different shifts to have enough overlap with global team.

‍Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).

• Manage a senior tech team of more than 5 direct and 10 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have experience working with applications like HubSpot salesforce and other CRM.
• Should have experience in B2B integrations.
• Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• Frameworks like React, React Native, Node.js, GraphQL
• Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.