Customer Support Manager

Job Summary

We are looking for a highly motivated and technically strong Proposal / Application

Engineer to join our steam turbine engineering team. The candidate will be

responsible for preparing techno-commercial proposals, performing thermodynamic

and cycle calculations, developing heat & mass balance diagrams, and supporting

basic engineering activities for steam turbine projects.

The role requires close coordination with sales, design, project execution,

procurement, and manufacturing teams to deliver optimized and technically

compliant solutions for industrial steam turbine applications. The ideal candidate

should possess strong knowledge of thermodynamics, steam cycles, turbine

auxiliaries, and application engineering practices.

Key Responsibilities

Proposal Engineering

 Analyse and review customer RFQs (Request for Quotations) for steam

turbine systems and auxiliary equipment.

 Prepare detailed techno-commercial proposals for steam turbines, auxiliaries,

and balance-of-plant (BOP) systems.

 Coordinate with customers, consultants, and internal departments for

technical clarifications.

 Review tender specifications, data sheets, P&IDs, and customer

requirements.

 Prepare technical deviations, compliance statements, and proposal

documentation.

 Support sales and business development teams during technical discussions

and bid negotiations.

 Participate in customer meetings and technical presentations whenever

required.

 Ensure timely submission of proposals with complete technical and

commercial documentation.

Application Engineering & Thermodynamic Calculations

 Perform steam cycle analysis and thermodynamic calculations for various

turbine applications.

 Carry out turbine selection based on steam parameters, process

requirements, extraction conditions, and power output.

 Prepare and optimize heat & mass balance calculations for cogeneration and

captive power plants.

 Develop turbine performance calculations, steam consumption calculations,

and efficiency evaluations.

 Prepare basic sizing calculations for turbine auxiliaries including:

o Condensers

o Deaerators

o HP/LP Heaters

o Gland Steam Systems

o Ejector/Vacuum Systems

o Cooling Water Systems

 Evaluate operating scenarios and suggest optimized technical solutions for

improved efficiency and reliability.

 Support performance guarantee calculations and technical offer preparation.

Basic Engineering Activities

 Prepare Heat & Mass Balance Diagrams (HMB/H&MB).

 Prepare Process Flow Diagrams (PFDs) and support P&ID development.

 Prepare basic engineering documents including:

o Technical datasheets

o Equipment specifications

o Utility consumption calculations

o Instrument lists

o Valve schedules

 Coordinate with design and drafting teams for preparation of GA drawings and

system layouts.

 Support engineering standardization and document control activities.

 Ensure engineering deliverables comply with applicable international

standards such as API, ASME, IEC, DIN, and ISO.

Cross-Functional Coordination

 Work closely with mechanical design, electrical, instrumentation,

procurement, and project teams.

 Coordinate with vendors for technical inputs and auxiliary equipment

selection.

 Support manufacturing and commissioning teams for technical clarifications.

 Assist project execution teams during engineering review and customer

approval stages.

Required Skills & Competencies

 Strong knowledge of:

o Thermodynamics

o Steam turbine operations

o Rankine cycle

o Cogeneration systems

o Heat & mass balance preparation

 Experience in proposal engineering and application engineering for steam

turbines or thermal systems.

 Proficiency in engineering calculations using MS Excel.

 Knowledge of AutoCAD and engineering documentation practices.

 Understanding of turbine auxiliaries and power plant systems.

 Ability to interpret technical specifications and process documents.

 Strong analytical and problem-solving skills.

 Good technical writing and communication skills.

Role Description

We are looking for a Interior Sales Lead with a strong background in the Interior design industry who brings hands-on experience in client handling, team management, and driving sales closures.The role includes meeting with clients, nduerstanding their interior design and renovation needs, creating tailored proposals, and ensuring seamless collaboration with designers and contractors. Additionally, the role involves contributing to the training and development of the sales team and achieving sales targets.

Job Description:

• Proven experience 4-6yrs of work exp into interior sales
• Idial candidate should be willing to work as an individual contributor
• Strong exposure in Interior sales, client relationship management, and team handling.
• Experience in leading a team and driving performance metrics.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to meet the sales targets with customer satisfaction.

External Skills And Expertise

• Bachelor's Qualification: B-Arch or Bachelors in Interior Design | If any other, then with relevant industry exposure. (MANDETORY)
• 4+ years of relevant work-experience in Interior Sales

About the job

Location: Thane

Working Days: Monday to Saturday

Timings: 9:30 AM – 6:30 PM

About WatchYourHealth

WatchYourHealth is a leading InsurTech and HealthTech company revolutionizing the insurance industry with AI-driven solutions. We help insurance companies across India and GCC enhance customer retention, employee wellness, and smart sales strategies. Our cutting-edge technology ensures better engagement, increased sales, and long-term business growth.

Website: https://www.watchyourhealth.com/

Roles & Responsibilities:

1. Identify and generate leads for insurance companies in the GCC through research, networking, and digital outreach.

2. Develop and execute targeted lead-generation strategies to connect with key decision-makers in the insurance sector.

3. Engage potential clients through LinkedIn, cold emails, and calls, building relationships and understanding their needs.

4. Qualify leads and schedule meetings with the business development team for further discussions.

5. Maintain and update lead databases, tracking interactions and progress to optimize outreach efforts.

6. Work closely with marketing and sales teams to align lead-generation activities with company goals.

7. Stay updated on industry trends, market shifts, and competitor strategies to refine lead generation techniques.

Requirements :

1. 1-3 years of experience in lead generation, business development, or sales (preferably in the insurance, healthcare, or SaaS sectors).

2. Strong research and prospecting skills with a strategic, data-driven approach to identifying leads.

3. Excellent communication and interpersonal skills to engage and nurture potential clients.

4. Proficiency in using CRM tools, LinkedIn, and email outreach platforms is a plus.

5. Self-motivated, goal-oriented, and comfortable working remotely with minimal supervision.

If you're passionate about driving growth and connecting with industry leaders, we'd love to hear from you!

LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.

Responsibilities:

• Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
• Develop a trusted advisory relationship with client stakeholders, executive sponsors and
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
• Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
• Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude

Requirements:

• Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
• 4 - 7 years of experience in enterprise or business development in a technology company
• Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
• Expertise to work on executive presentations, advanced CRM and other sales & marketing focused automation tools is a plus
• Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
• Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target based sales

Job description

As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for the school. Duties include offering administrative support across the school. You will welcome parents and greet people who visit the school. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Multitasking skill is essential for this position. Ultimately, a Front Desk cum Admin Executive's duties and responsibilities are to ensure the front desk welcomes parents positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome parents/visitors as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Collect cash fees and issue receipts
• Order office supplies and keep an inventory of stock
• Arrange internal and external transportation for school events, activities, trips, guests, etc
• Staff, students, and parents access card printing
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other ad-hoc tasks assigned by the line manager.

Qualifications

• Excellent verbal and written communication skills
• Prior experience in a similar role is preferable
• Graduation/post-graduation in any one of the streams

Job Description:

Expert in Collibra for implementation of Governance workflow, data cataloguing, data lineage, integrations, data assets etc.

Well versed with Message events

Understand Data modelling and have good knowledge in other areas of data governance.

Setting up Collibra on cloud (preferred) and on onprem

Must have understanding on defining data policy and standard

Collibra certified

Strong Knowledge on Databases

Knowledge of Insurance/Claims domain would be good to have

• Financial Management - Planned hours, Actuals, ETC, EAC, overall cost, revenue, budget, and management of financial variance, & create SOW’s
• Risk Management - Managing and ensuring that all potentials risks/issues are properly communicated to all stakeholders with correct owners for the same identified and/or putting in a resolution plan in the form of risk register.
• Schedule Management - Ensure all project milestones, deliverables, Go-lives, deployment dates etc. are met and in case of any variance, keeping all the stakeholders informed with relevant reasons.
• Status Update - Status reports to clients using project management tools like Jira, SF, Microsoft office suite with all the details based on status from resources. Reports to KPi management showing the health of each projects.
• Process: Setup the stand operating processes that ensure the project teams are process oriented, and provide documentation to the clients.
• Others - Resourcing, maintaining overall project status, resolving project management related issues that may arise, performance approval, aligning projects to company objectives.

• Bachelor’s in computer science
• Excellent writing and speaking skills.
• Quick learner and interest to learn new skills.
• US healthcare IT experience
• PMP/Scrum master Certification.

• Java or any other object-oriented programming language.
• Restful webservices.
• SQL/NOSQL databases.

• Jira
• Salesforce
• Confluence/SharePoint
• Slack or any other project communication tools.
• Timesheets (like Clarizen)

• Agile/Kanban development

• JavaScript
• HTML5
• CSS
• HL7/FHIR certifications
• AWS/Azure/GCP

• Health Insurance
• Employee reward programs
• Employee Skill development programs

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field