Customer Support Manager

As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.

Roles and Responsibilities

• Design content marketing strategies and set short-term goals.
• Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
• Experience working with a sales team in both Sales Enablement and Account-Based Approach.
• Knowledge of Demand Generation tactics and Lead Conversion principles.
• Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
• Ability to create value propositions that communicate clearly to targeted audiences.
• Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
• Accomplished at leveraging full value from marketing automation processes and tools.

Requirements

• Degree in Marketing or relevant field.
• 3+ years of hands-on marketing experience in a B2B role.
• Excellent understanding of B2B marketing.
• Demonstrated ability to manage the budgeting process and use of analytical skills.
• Proven track record in delivering marketing campaigns that drive sales growth.
• Ability to remotely create and manage marketing strategies.
• An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
• Excellent communication skills.

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.

Telemarketer Responsibilities:

• Contact potential clients telephonically.
• Read the prepared script when pitching the company's products and services.
• Provide any information that the client requests.

Prismforce (www.prismforce.com) is a US Head quartered vertical SAAS product company , with development teams in India. We are Series-A funded venture , backed by Tier 1 VC and targeted towards tech/IT services industry and tech talent organizations in enterprises, solving their most critical sector specific problems in Talent Supply Chain. The product suite is powered by artificial intelligence designed to accelerate business impact e.g. improved profitability and agility , by digitizing core vertical workflows underserved by custom applications and typical ERP offerings.

We are looking for Data Scientists to build data products to be the core of SAAS company disrupting the Skill market.In this role you should be highly analytical with a keen understanding of Data, Machine Learning, Deep Learning, Analysis, Algorithms, Products, Maths, and Statistics. The hands-on individual would be playing multiple roles of being a Data Scientist , Data Engineer , Data Analysts , Efficient Coder and above all Problem Solver.

Location: Mumbai / Bangalore / Pune / Kolkata

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

Are you passionate about pushing the boundaries of Artificial Intelligence and its applications in the software development lifecycle? Are you excited about building AI models that can revolutionize how developers ship, refactor, and onboard to legacy or existing applications faster? If so, Zevo.ai has the perfect opportunity for you!

As an AI Researcher/Engineer at Zevo.ai, you will play a crucial role in developing cutting-edge AI models using CodeBERT and codexGLUE to achieve our goal of providing an AI solution that supports developers throughout the sprint cycle. You will be at the forefront of research and development, harnessing the power of Natural Language Processing (NLP) and Machine Learning (ML) to revolutionize the way software development is approached.

Responsibilities:

1. AI Model Development: Design, implement, and refine AI models utilizing CodeBERT and codexGLUE to comprehend codebases, facilitate code understanding, automate code refactoring, and enhance the developer onboarding process.
2. Research and Innovation: Stay up-to-date with the latest advancements in NLP and ML research, identifying novel techniques and methodologies that can be applied to Zevo.ai's AI solution. Conduct experiments, perform data analysis, and propose innovative approaches to enhance model performance.
3. Data Collection and Preparation: Collaborate with data engineers to identify, collect, and preprocess relevant datasets necessary for training and evaluating AI models. Ensure data quality, correctness, and proper documentation.
4. Model Evaluation and Optimization: Develop robust evaluation metrics to measure the performance of AI models accurately. Continuously optimize and fine-tune models to achieve state-of-the-art results.
5. Code Integration and Deployment: Work closely with software developers to integrate AI models seamlessly into Zevo.ai's platform. Ensure smooth deployment and monitor the performance of the deployed models.
6. Collaboration and Teamwork: Collaborate effectively with cross-functional teams, including data scientists, software engineers, and product managers, to align AI research efforts with overall company objectives.
7. Documentation: Maintain detailed and clear documentation of research findings, methodologies, and model implementations to facilitate knowledge sharing and future developments.
8. Ethics and Compliance**: Ensure compliance with ethical guidelines and legal requirements related to AI model development, data privacy, and security.

Requirements

1. Educational Background: Bachelor's/Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A strong academic record with a focus on NLP and ML is highly desirable.
2. Technical Expertise: Proficiency in NLP, Deep Learning, and experience with AI model development using frameworks like PyTorch or TensorFlow. Familiarity with CodeBERT and codexGLUE is a significant advantage.
3. Programming Skills: Strong programming skills in Python and experience working with large-scale software projects.
4. Research Experience: Proven track record of conducting research in NLP, ML, or related fields, demonstrated through publications, conference papers, or open-source contributions.
5. Problem-Solving Abilities: Ability to identify and tackle complex problems related to AI model development and software engineering.
6. Team Player: Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team-oriented environment.
7. Passion for AI: Demonstrated enthusiasm for AI and its potential to transform software development practices.

If you are eager to be at the forefront of AI research, driving innovation and impacting the software development industry, join Zevo.ai's talented team of experts as an AI Researcher/Engineer. Together, we'll shape the future of the sprint cycle and revolutionize how developers approach code understanding, refactoring, and onboarding!

Location- Gurgaon

Mode of Work- Office

Interview Mode- Online

Experience- 2 to 4 years

Content Writer 

As a Content Creator, you’ll be working with teams across the company to create valuable content to educate our customers and wow our prospects. Your primary role will be to enrich our websites and mobile app with engaging blog posts, guides, and actionable marketing copy. 

Your responsibilities include

• conduct thorough research on industry-related topics 

• generate ideas for new content composition Write engaging content and ensure that it adheres to SEO standards

• proofread the articles before publication 

You should possess excellent writing skills and have an eye for detail. You should develop content that attracts the target audience.

Roles and responsibilities

• Create content pieces that appeal to our audiences, attract customers and boost our brand awareness.
• Produce content marketing campaigns to drive leads and subscribers
• Utilize SEO best practices to generate traffic to our website
• Develop different content types, including email, social media posts, blogs, and white papers on a regular basis.
• Oversee our website, promote our blog and pitch articles to third-party platforms effectively.
• Work together with different departments to create innovative content ideas.
• Prepare well-organized drafts utilizing Content Management Systems (e.g. WordPress, Weebly, Joomla, etc).
• Assure all-around consistency for textual styles, pictures, fonts and tones in the content.
• Research industry-related topics by combining web sources, interviews and studies.

Requirements

• Bachelor’s degree in English, Journalism, Marketing or related field {Master's degree, a plus}
• At least 1 year of work experience as a Content Writer
• Experience with Content Management Systems (e.g. WordPress, Weebly, Joomla, etc) and marketing tools, MS Office or Google Suite
• Excellent understanding of digital marketing strategies including SEO, email marketing and web analytics.
• Outstanding writing and editing skills in English for a B2B as well as B2C audience.
• Ability to handle tight deadlines.
• Excellent interpersonal skills.
• Strong communication skills.
• Ability to work independently.
• Willingness to multitask and take new initiatives
  
  About US
  
  Sunstone Education
  Sunstone is revolutionizing Indian higher education ecosystem. Founded in 2019, company’s vision is to bring accountability in the Indian higher education ecosystem and provide world class education to every individual and create industry ready professionals, aligned with dynamically changing industry needs.
  
  
  Sunstone Education offers both online and offline courses (operating in an asset-light model). Sunstone is disrupting India's higher education space by offering Pay after Placement where fee is charged only after a student gets placed in a well-paying job. Sunstone conducts both long term MBA/PGDM in partnership with various universities across India and short-term online programs in various discipline including Analytics, Digital Marketing, Logistics and Supply Chain, Banking & Financial services, Sales management among others.Sunstone takes complete accountability of a student’s career and delivers industry integrated education leveraging modern technology with a focus on developing job-ready professionals. It has established a 100% placement record to date and has 500+ recruiters hiring from Sunstone.
  
  To know more about us: http://www.sunstone.edu.in/" target="_blank">www.sunstone.edu.in
  
  

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. is a wholly owned subsidiary of the US based startup, Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as Large businesses in India. Our state-of-the-art OCR + Machine Learning Technology allows customers to simply take photos and our software does the rest of the heavy lifting. Our strategy for CAs, CS and Tax Practitioners is realized through web access for our customers to manage their practice and also manage client communication through freely available mobile app. We also offer data entry automation services through AI/ML platform. 

HR Associate 

As HR Associate in the IT Startup, you will use your unique blend of HR and Communication skills to recruit top talent in IT Industry as well as retain employees. In this role, you will be responsible for obtaining and recording HR information, managing the HR database, and assisting company employees with enrollment procedures and HR-related issues.  

Position 

• Full time employment 

Location 

• Hyderabad or Pune (preferred) 
• Any location in India 

Requirements 

1. Recruitment end to end
2. On Boarding, Induction
3. Learning & Development
4. Employee Engagement
5. Personal Record Management in ERP
6. Attendance & Payroll Assistance
7. Employee Retention, Exit Interviews & formalities

Salary:  

       ₹350,000.00 - ₹500,000.00 per year 

Benefits: 

• Health insurance 
• Paid sick time 
• Paid time off 
• Work from home 

Education: 

• Master's (Preferred) 

Experience: 

• Human Resources Generalist: 2+ years (Preferred) 
• recruitment: 2+ years (Preferred) 
• HRIS: 2+ years (Preferred) 

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Roles and Responsibilites:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
  
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  
• Establish and maintain relationships with third parties/vendors.
  
• Seek opportunities for improvement and suggest new projects.
  

• Ensure availability of all the tools and resources before initiating a project.
  
• Prepare and maintain timelines for the effective tracking and completion of the project.
  
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
  
• Create and maintain comprehensive project documentation, plans and reports.
  
• Ensure standards and requirements are met through conducting quality assurance tests.
  
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• Excellent communication (verbal & written), interpersonal and consulting skills
  
• Ability to manage multiple teams and projects simultaneously
  
• Excellent organization and time management skills
  
• Ability to meet targets and deadlines.
  
• Quick thinking, problem solving skills
  
• Detail-oriented
  
• Budget management
  
• Confident, pleasant personality, ambitious, self-motivated.
  

​We offer competitive compensation and benefits.