Customer Support Manager

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 2-3 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

0-1 years - Internship

Total Openings - 2

Department - Sales

Category - Sales

Sub Category - IT Sales

Pay according - Per month

Salary Offered ₹5,000.00 - ₹10,000.00

Business Development Executive Intern

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Skills Required

Cold Calling

Lead Generation

Negotiation

Good Communication

Description

Job Description: BDE Intern

Position Title: BDE Intern

Location: Work From Home

Company: OfferBorn

Job Type: Internship

Stipend : 5k to 10k + Incentives

Experience : 0 to 1 years

About the job

The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.

About the role and responsibilities

The UI/UX designer’s role encompasses a couple of the following responsibilities.

To be able to communicate and tell stories with animations

To understand, conceptualise and create storyboards for micro-animations and animations before the final animation

Working alongside UI/UX designers to enhance the experience of digital products

Frequently identify opportunities where motion design would enhance the user experience in digital solutions

Create high quality, creative and innovative animations in 2D and/or 3D

To have a keen interest in learning new tools and expand their horizon of knowledge

About the requirement

The UI/UX designer should have the following abilities

Proven motion design experience and a diverse portfolio to showcase one’s work

Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design

Display the ability to work in different styles

Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.

A keen eye for design aesthetics and details

Able to articulate ideas, both written and spoken, to drive impact

Good communication skills

Ability to work methodically and meet work in a fast-paced environment

The ability to create illustrations will be a plus

Prior experience with product company or digital products will be a plus

Degree / Certification in Design, Fine Arts or related field is a plus

Key Responsibility:

You'll be responsible for developing new features and enhancing existing features for our flagship wind farm design application, a unique tool dedicated to optimizing and analysing wind farms.

Description of Role:

Our vision as a company is to be world-leading at finding and designing new wind farm sites. We are building a set of tools, approaches, and engineering processes that combine to form a capability to undertake the technical management of wind farm development at a significantly improved level of sophistication over existing standard industry approaches.

To achieve its aim, Wind Pioneers constantly strives to build new tools that are one-of-a-kind and game changers in the industry. As a frontend developer, you will play a key role in building new features for our flagship application, contributing to our mission of driving innovation in the industry.

Detailed Responsibilities

• Participate in Application Development, focusing on frontend (React), to deliver high-quality web applications with exceptional User Experience. This includes creating admin tools and dashboards for seamless internal management.
• Collaborate in our Kanban-based development process to develop new components and user interaction workflows for our flagship application.
• Work closely with UX/UI designers to implement new components/views for major features, with support from the lead engineer and other developers.
• Maintain and update the frontend stack and dependencies.
• ou would be able to see how we build and streamline our CI/CD pipeline.
• Work closely and learn from our Product Architect and Senior Engineer

Candidate Requirements:

We're seeking someone with a strong background in frontend development, a good understanding of the stack, and a genuine passion for creating beautiful and functional user experiences through elegant and efficient code.

You are a person with:

• 3-5 years of experience building front-end web applications; please also tell us about related degrees or training.
• You should be able to demonstrate fluency in React.
• You should have contributed to open source, proving your proficiency with Git and Git Flow. These contributions can include your personal projects, app ideas, or tools, with links provided in your application.
• Any UI/UX design experience will also greatly benefit the role.
• Great deal of attention to detail
• Can-do, flexible and pro-active attitude to work
• Particular about getting things right - both at the code/data level and further up, encompassing design, layout and user experience. 

Please showcase your experience through the projects you've worked on and the problems you've solved. We are particularly interested in hearing about the subtle decisions you made that significantly impacted turning a good UI into a great one.

Stack

We've curated our frontend stack to empower us in creating one of the most elegant and functional UIs in the wind industry, enabling engineers to design wind farms with just a click. While you don't need to be an expert in all of the below technologies, having a good grasp of at least a few would be beneficial:

• React and modern ecosystem libraries like react-query and react-hook-form – this is a must!
• Material-UI for a theme and component design
• Storybook and chromatic visual testing tools
• Lerna and Yarn for library and application dependency management
• Figma and/or Sketch for wireframing and prototyping

Wind Pioneers’ Offering:

• Be part of a focused team with a clear vision, dedicated to making an outsized impact in how wind farm projects are found and evaluated.
• We build people up to be the best in the world.
• Have the opportunity to be involved in developing Wind Pioneers’ tools.
• Enjoy a friendly and relaxed office environment with a great team culture.
• Benefit from flexible working conditions.
• Over the years grow towards becoming a principal developer - capable of architecting feature-rich, high-quality webapps, UIs and libraries.
• Receive a market-based salary along with the addition of a six-monthly bonus from Wind Pioneers’ revenue share scheme

About us 

GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 

Following are examples of what we do: 

• Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts 
• Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.) 
• Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards.
• Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards 
• Assist one of India’s top credit card issuing company to reduce employee attrition and increase sales across multiple sourcing channels 

With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.  

We have recently launched a SasS product  Lets Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.  

If making a difference to the working culture across companies sounds exciting, then this is the job for you. 

We expect you  to play a critical role in developing the sales strategy. You will be responsible for all Sales Activity, more specifically, identifying, developing and closing new opportunities. In addition to having a successful track record in business acquisition working with middle and senior level management, you will also demonstrate a proactive approach to building new relationships. Essential that you are a focused performer who is in the habit of beating Sales targets.

Reports to 

AVP - Product Sales  

3 best things about the job 

1. Work in a rapidly evolving industry where scalable tech products have a huge impact 
2. Have complete ownership of product sales  
3. Potential for the role to evolve into a business leadership role 

Measures of success 

• Building and implementing a successful Sales Strategy. 
• Healthy pipeline of clients and prospective business opportunities. 
• Over achieving sales targets assigned. 
• Win long term business deals. 

Responsibilities of the role 

• To constantly keep oneself updated with key trends in the market.  
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue. Networking within assigned client organizations to understand organizational structures and prospective business needs and sale opportunities. 
• Devise strategies and execute tactics to pitch and secure new business.  

• Liaise with the rest of the team on a day to day basis to obtain all new sales leads and proactiveness in putting forward suggested actions to achieve sales targets 
• Responsible for reporting as per business requirements. Assessing assigned client contractual situations to ensure the best possible agreement structure is in place to lock in clients 

What you will need  

• You are self-motivated and have high levels of energy about what you do and the products you are presenting.  
• A great balance of business and commercial acumen along with understanding of technology and SaaS products 
• A strong bias for using relevant analytical tools and taking data-driven decisions 
• Ability to work with multiple internal and external stakeholders 
• Excellent verbal and written communication skills. 

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.
Manage the Marketplaces, looking after pricing, product descriptions, and general content.

Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces

Help to create and deliver adhoc marketing campaigns across various marketplaces

Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India

Increase listing rankings and search results to increase sales conversion and maximize revenue

Generate customer reviews, and monitor ratings to protect and enhance marketplace status

Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns

Keep each marketplace updated with the latest products and promotions

Develop strategies for the clearance of any excess stock

Good knowledge of various tools & techniques used for ROI optimization on Marketplaces.

Good communication skills to deal with external clients & handle in-house (inter-team) operations.

To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.