Customer Support Manager

PHP Developer Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

PHP Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Laravel, MySQL, API Development, OAuth, JWT, Git.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Ability to project manage.
• Good problem-solving skills.

Dear Candidate,

We are hiring for ServiceNow Developer at Pune location.

Position : ServiceNow Developer

Experience : 5-10 yrs

Location: Pune, Maharashtra

Company : IT

Salary: Best in Industry.

Job Title: ServiceNow Developer

Must have skill: Developer and Admin skills

Experience:

• Experience on creation and customization of complex workflows and custom workflow activities
• Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages 

·        Experience in CMDB, Discovery 

Good to have skills

• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists 

·        Automation initiatives

Location – Work Mode (WFH/WHO/Hybrid) – Shift timings : Pune, work from office

Job Description

Job Description

ServiceNow Developer.

Pune – Mphasis Office

Job Summary –

A mid-senior level ServiceNow developer and admin. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications. Should have managed ServiceNow administration.

Years of experience needed –

· 5 to 10+years of relevant working experience in ServiceNow

Technical Skills:

· Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists

· Experience on creation and customization of complex workflows and custom workflow activities

· Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages

· Experience in CMDB, Discovery.

· Gathering requirements and converting BRD’s into technical requirements 

· Good Understanding of ITIL v3 processes 

· Created design patterns & implementation plans for ServiceNow enhancements 

· Ability to execute test plans, create test cases test data and contribute to appropriate software (including programming languages) development life cycle methodology and application of specialized business and technical knowledge. 

· Resolve technical issues of projects and explore alternate designs 

· Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. 

· Effectively collaborates and communicates with the stakeholders and ensure client satisfaction 

· Train and coach members of project groups to ensure effective knowledge management activity. 

Certifications Needed:

· Any Graduate

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Job Title: Junior QA Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to driving innovation and sustainability through our platform, which empowers SMEs, financial institutions, and enterprises to achieve their ESG (Environmental, Social, and Governance) goals. We are looking for a motivated and detail-oriented Junior QA Engineer to join our growing team. This role is perfect for someone starting their career in quality assurance who is eager to learn and contribute to delivering high-quality products.

Role Overview:

As a Junior QA Engineer, you will work closely with senior QA engineers and developers to ensure the quality and functionality of our platform. You will be responsible for writing test cases, executing manual tests, identifying bugs, and contributing to the overall improvement of our testing processes. This is a great opportunity to develop your skills in QA while working on impactful projects related to sustainability and technology.

Key Responsibilities:

• Test Planning and Execution:
• Collaborate with the development and product teams to understand feature requirements and develop test plans.
• Write and execute manual test cases to ensure that new features and bug fixes meet the expected functionality.
• Perform regression testing to ensure that updates do not affect the existing features.
• Bug Identification and Reporting:
• Identify, document, and report bugs clearly using project management tools (e.g., Jira, Trello).
• Work closely with the development team to track, verify, and ensure timely resolution of bugs.
• Quality Assurance Process Improvement:
• Learn and follow QA best practices to improve the efficiency of the QA process.
• Participate in team meetings to discuss testing progress, challenges, and improvements.
• Documentation:
• Maintain clear and detailed documentation of test cases, test results, and bug reports.
• Update and refine testing documentation as the product evolves.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience:
• 0-2 years of experience in quality assurance or software testing.
• Familiarity with manual testing practices, test case design, and bug reporting processes.
• Technical Skills:
• Basic knowledge of software development lifecycle (SDLC) and QA processes.
• Familiarity with project management or bug tracking tools (e.g., Monday.com, JIRA).
• Basic understanding of web technologies (HTML, CSS, JavaScript) and mobile testing is a plus.
• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus but not required.
• Soft Skills:
• Strong attention to detail and the ability to identify issues with user interfaces and functionalities.
• Good communication skills, with the ability to clearly document issues and work with developers to resolve them.
• Eagerness to learn and adapt to new testing methods and tools.

Preferred Qualifications:

• Basic understanding of API testing (Postman or similar tools) is a plus.
• Familiarity with Agile methodologies and working in a Scrum or Kanban environment.
• Any exposure to CI/CD pipelines and automated testing is beneficial.

Benefits:

• Competitive salary.
• Opportunity for professional development and learning, with mentorship from senior QA engineers.
• Flexible working hours and remote work options.
• The chance to work on cutting-edge projects that drive sustainability and innovation.

About the Role-

Thinking big and executing beyond what is expected. The challenges cut across algorithmic problem solving, systems engineering, machine learning and infrastructure at a massive scale.

Reason to Join-

An opportunity for innovators, problem solvers & learners.  Working will be Innovative, empowering, rewarding & fun. Amazing Office, competitive pay along with excellent benefits package.

Requiremets and Responsibilities- (please read carefully before applying)

• The overall experience of 3-6 years in Java/Python Framework and Machine Learning.
• Develop Web Services, REST, XSD, XML technologies, Java, Python, AWS, API.
• Experience on Elastic Search or SOLR or Lucene -Search Engine, Text Mining, Indexing.
• Experience in highly scalable tools like Kafka, Spark, Aerospike, etc.
• Hands on experience in Design, Architecture, Implementation, Performance & Scalability, and Distributed Systems.
• Design, implement, and deploy highly scalable and reliable systems.
• Troubleshoot Solr indexing process and querying engine.
• Bachelors or Masters in Computer Science from Tier 1 Institutions

• Must Have worked in a product development for minimum of 1 years 
• Must Understand the Product life cycle (Requirement analysis/ design/architecture).
• Must Have hands on Coding Experience in J2EE technologies, Core Java, JavaScript, Web services SOAP, RESTful services
• Good experience on any one application server (WebLogic, WebSphere, Apache servers etc.).
• Database experience in any one DB like Oracle/ MySQL/MS SQL etc.
• Knowledge / Experience with any one open source development tools and frameworks (Eclipse, ANT, Junit, PMD, SVN etc.)
• Ability to understand UML design diagrams. Ideally should have designed some modules in prior projects using OOAD and UML.
• Extensive experience with multi-tier transactional architecture and design.
• Passionate about test driven, clean code, automatically tested and continuous deployment

Good to have:

• Any prior Work or Knowledge on newer technologies like Big data cloud, Hadoop and spark)
• Any prior Work or Knowledge on NoSQL, ORM, AWS Services (EC2, SNS, SQS, S3, Cloudfront)
• Any prior Work or Knowledge/ MOOC on Machine Learning and AI.
• Experience in performance engineering domain (testing, tuning, profiling) will be a definite add-on.
• Expertise with identity management, authentication and information security best practices
• Expertise in working with complex cross-domain applications.

About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.

About the role:
We are seeking a Senior Backend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You should have experience with different design pattern implementation and be quick in making architectural decisions. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers.

What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skills and love technical challenges
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/industry trends and applies them proactively
● Taking leads on projects as needed
● Knowledge of software best practices, like test driven development and continuous integration
● Directing the development team in the design, development, coding, testing and debugging of applications

Must have:
● BE/ BTech in Computer Science or a related field or equivalent practical experience
● 4+ years of professional backend development experience
● Experience coaching and mentoring junior developers
● Aggressive problem diagnosis and creative problem solving skills and client handling      skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience working with Python/Django or NodeJS
● Knowledge of DRF, Redis, Celery, RabbitMQ, Jenkins, MongoDB and PostgreSQL
● Implemented CI/CD in any of the projects done
● Strong understanding of the full web technology stack (i.e. HTTP, caching, headers, cookies, etc)
● Proficiency in working with API’s and third party integrations
● Demonstrated ability to learn new technologies
● Experience with multi-tenant architectures (SaaS)
● Experience with Test Driven Development
● Excellent project and time management skills

Nice to have:
● Familiarity and experience using a variety of architectural Design Patterns
● Knowledge of Kubernetes/Docker and Devops
● Personal projects or contributions to the open source community
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills

Why you’ll love it here:
(Besides working with our team with infinite charm)

● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.

• Make Outbound Calls to Prospects
• Explaining the services of Hedgehomes over call and in person to the clients
• Assissting the Prospects in site visits to various real estate projects briefing them about the pros and cons of individual location and project.
• Analysing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Maintaining Proper Follow up with the prospects and updating it on cloud based CRM.