Sr. Associate - GST Client Engagement and Support Lead

What you’ll get to do in this role:

Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.

Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.

Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.

Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.

Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.

Plan and run usability testing to validate concepts and continuously improve product experience.

Contribute to scalable design systems and interaction patterns for rapidly evolving features.

What you’ll bring:

4-6 years of experience in UX/Interaction Design with a strong foundation in human-centered design.

A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)

Ability to simplify complex product problems into intuitive, user-friendly solutions

Strong understanding of information architecture for content-heavy and social platforms

Ability to clearly articulate design decisions backed by user insights and data

Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping

Experience working in agile, fast-paced product environments

Strong collaboration and communication skills to work across cross-functional teams

High ownership, initiative, and a “make it work” mindset to take products from concept to launch

We are looking for a Senior .NET Developer with 4+ years of experience to join our growing team. The ideal candidate should have deep expertise in C#, ASP.NET Core/.NET Framework and API development. You will play a crucial role in designing, developing, and optimizing robust applications while mentoring junior developers and ensuring best coding practices. 

Key Responsibilities: 

• Architect, design, develop, and maintain scalable .NET applications using C# and ASP.NET Core/.NET Framework. 
• Design and implement RESTful APIs to facilitate seamless data exchange. 
• Optimize database queries and work with SQL databases for high-performance applications. 
• Conduct code reviews, enforce best practices, and mentor junior developers. 
• Debug, troubleshoot, and enhance existing applications for improved efficiency. 
• Work closely with cross-functional teams to define requirements and deliver high-quality solutions. 
• Stay updated with emerging .NET technologies and contribute to process improvements. 

Required Skills & Qualifications: 

• 4+ years of hands-on experience in .NET development. 
• Expertise in C#, ASP.NET Core/.NET Framework, and API development. 
• Solid understanding of OOP principles, SOLID design patterns, and best coding practices. 
• Experience with SQL databases, query optimization, and stored procedures. 
• Proficiency in Git or other version control systems. 
• Strong problem-solving skills and ability to troubleshoot complex issues. 
• Exposure to Agile methodologies and DevOps practices. 

Developer – Full stack

·        Full stack development experience for 1-2 years

·        Implement new application features and improvements to existing features based on defined project requirements.

·        Experience with React or Angular framework

·        Familiarity of HTML5, CSS3, and JavaScript skills.

·        Experience developing server side applications in at least Java 8.

·        Experience with Spring Boot and REST APIs.

·        Collaborate with cross-functional teams to design, develop and deploy new features and applications

·        Ability to write and optimize SQL queries and database performance tuning

·        Familiar using source control systems, preferably Git.

·        Troubleshoot and resolve application bugs

·        Passionate about developing high quality code that has been thoroughly tested.

·        Strong written and verbal communications skills.

·        Stay up-to-date with emerging trends and technologies in web development

·        Implement automated testing and continuous integration and deployment processes

·        Ability to learn quickly.

Good to have skills

·        Python, Flask, Fast API knowledge

·        Cloud knowledge – preferably AWS

·        Understanding of graph database

·        Familiarity with containerization technologies such as Docker and Kubernetes

Responsibilities:

You will get a chance to create products from scratch. While you will get the advantage of the scale of the organization, you are expected to come up with creative solutions to challenging problems.

On a typical day, you'd work with highly skilled engineers to solve complex problems. This is an early-stage initiative. Your ability to translate business requirements, and develop and demonstrate quick prototypes or concepts with other technology teams will be of great value.

You will learn and work on a variety of languages such as C/C++, python, and Linux as well as work on BLE, MEMS, biometric sensors, and the latest wireless technologies.

Requirements:

6+ years of Embedded firmware development experience in C/C++

BLE/GPS/GSM/RTOS stack expertise

Hands-on experience with Lab equipment (VNA/RSA/MSO etc).

Testing environment setup using automation scripts and networking equipment, practices for the full software development life cycle, including coding standards, code reviews, source control management, continuous

Familiar with Wireless/IoT network protocols and standards.

Experience with microcontrollers, sensors, and serial communication.

Preferred experience with wearOS/TizenSuperior presentation and communication skills, both written and verbal

Bachelor/Masters's degree in electrical/electronic/communications engineering, information technology, physics, or a related field from

Tier 1 Tier 2 Engineering colleges only (IITs/NITs/IIITs/BITS etc. )

Result-oriented and ready to take ownership. Exhibit strong team

Required Skills:

• ASP.NET, C# .NET, SQL, Web API
• jQuery, JavaScript

• Technically lead a team of 6-8 .NET developers
• Understands the requirement assigned for the development
• Performs the unit testing 
• Resolves bugs assigned, withing SLA time.
• Perform day to day activities of agile methodology
• Leads Daily Huddle & Scrum meeting.
• Takes responsility of CR developmet with all tasks included for it.
• Should perform code review whenever required

Essential Duties:

• Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
• Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
• Own and drive customer issues from start to finish.
• Become an expert on a given product domain from both a business and technical standpoint.
• Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.

Minimum Requirements:

• BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
• Minimum of 7 years of application support experience. 
• Strong Oracle SQL, PL/SQL skills required.
• Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered. 
• Excellent spoken and written English. All customer communications are in English.
• Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
• Ability to work with a global teams and build strong cross-functional relationships.
• Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
• Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
• Problem-solving capabilities as well as excellent customer service skills.
• Ability to take ownership and follow through on client issues until resolution.
• Ability to effectively communicate and coordinate with peers and senior management as required.
• Strong organizational skills, attention to detail and technical judgment.