Requirements:
- Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation.
- Prior work experience in tax software solution or tax advisory companies preferred.
- Ability to effectively service large portfolio of customers
- Excellence in Interpersonal Skills with strong command on spoken and written communication skills
- Ability to thrive in a multi-tasking environment
Roles and Responsibilities:
- Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems, to guide support team
- Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
- Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
- Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
- Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
- Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
- Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Sales Engineer
Location: Navi Mumbai / Mumbai ( All areas)
Experience: 2 -8 years
Qualification:
Diploma or Graduation in mechanical field
Work Experience:
2+ years of experience in related industry
Strong technical knowledge of equipment and elevator systems.
Languages : English, Hindi and local language
Job Summary:
We are seeking a motivated and skilled Sales Engineer to join our
team across various regions in the equipment and elevator sector. This role combines technical expertise with strong sales acumen to drive business growth by identifying customer needs, offering tailored solutions, and ensuring the successful implementation of our products. The ideal candidate will possess solid engineering knowledge, exceptional communication skills, and the ability to build
and maintain long-lasting customer relationships.
1. Technical Sales
Develop and execute strategies to achieve sales targets for equipment and elevator systems. Conduct technical presentations and product demonstrations for prospective and existing clients. Provide detailed technical and application advice to customers on equipment and elevator solutions.
2. Customer Engagement
Identify and assess customer needs through site visits, consultations, and discussions. Prepare and deliver proposals, quotations, and technical documentation.
Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention.
3. Project Management
Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met.
Collaborate with engineering and installation teams to ensure successful project delivery. Address and resolve technical issues that arise during the sales process or order finalization.
4. Market Analysis
Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies.
5. Reporting and Documentation
Maintain records of sales activities, customer interactions, and project status in the CRM system. Prepare regular sales reports, forecasts, and performance metrics for management review.
Skills:
•2-7 years of proven experience as a sales or in a similar role.
•Strong written and verbal communication skills.
•Strong technical knowledge of equipment and elevator systems.
•Excellent communication and presentation skills.
•Time management and ability to meet deadlines
•Strong problem-solving skills and a customer-focused approach.
•Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
•Valid driver’s license and willingness to travel as required.
•Ability to work independently and manage time effectively in a field-based role.
.NET
Amazon Web Services (AWS)
React NativeFULL STACK DEVELOPER
JOB DESCRIPTION – FULL STACK DEVELOPER
Location: Bangalore
Key Responsibilities:
Establish processes, SLAs, and escalation protocols for the support & maintenance of web applications
Manage stakeholders with effective communication & collaborate with cross functional teams to address issues and maintain business continuity.
Design, implement, unit test, and build business applications using React, React-Native, .Net Core, .Net 8, Azure/AWS and leveraging an agile methodology and latest tech like Agentic AI & Gihub Copilot.
Facilitate scrum ceremonies including sprint planning, retrospectives, reviews, and daily stand-ups·
Facilitate discussion, assessment of alternatives or different approaches, decision making, and conflict resolution within the development team
Develop and administer CI/CD pipelines in cloud-hosted Git repositories, and source control artifacts via Git in alignment with common branching strategies and workflows
Assist Software Designer/Implementers with the creation of detailed software design specifications
Participate in the system specification review process to ensure system requirements can be translated into valid software architecture
Integrate internal and external product designs into a cohesive user experience
Identify and keep track of metrics that indicate how software is performing
Handle technical and non-technical queries from the development team and stakeholders
Ensure that all development practices follow best practices and any relevant policies / procedures
Other Duties· Maintain project reporting including dashboards, status reports, road maps, burn down, velocity, and resource utilization.
Own the technical solution and ensure all technical aspects are implemented as designed. ·
Partner with the customer success team and aid in triaging and troubleshooting customer support issues spanning across a range of software components, infrastructure, integrations, and services, some of which target 24/7/365 availability
Flexible to work in rotational shift
Required Qualification
Previous experience of leading full stack technology projects with scrum teams and stakeholder management·
BTech or MTech in computer science, or related field·
3-5 years of experience.
Required Knowledge, Skills and Abilities: (Include any required computer skills, certifications, licenses, languages, etc)·
With Proficiency in .NET Core/.Net 8/, React, React-Native, Redux, Material, Bootstrap, Typescript, SCSS, Microservices, EF, LINQ, SQL, Azure/AWS, CI CD, Agile, Agentic AI, Github Copilot·
Azure Dev Ops, Design System, Micro front ends, Data Science·
Stakeholder management & excellent communication skills.
Must have skills
React - 3 years
React Native - 3 years
Redux - 1 years
Material UI - 1 years
Typescript - 1 years
Bootstrap - 1 years
Microservices - 2 years
SQL - 1 years
Azure - 1 years
Nice to have skills
.NET Core - 3 years
NET 8 - 3 years
AWS - 1 years
LINQ - 1 years
Javascript
HTML/CSS
PHP
Ruby on Rails (ROR)
RubyAs a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.
You will be working on
- Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
- Participate in solution brainstorming, release planning and code reviews.
- This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
- Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.
We are looking for
- 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
- 1+ year of professional experience with Ruby-on-Rails.
- Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
- Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
- Deep understanding of relational databases (eg, MySql) and data modeling concepts
- Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
- An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
- Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
- Ability to iterate and deliver at a fast pace - speed is of the essence.
- Solid understanding of cloud concepts and latest infra stack (AWS).
- Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
- Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
- Nice to have: (optional)
- Frontend (full-stack) experience (VueJS) is a major plus
At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.
Job description:
A team player who has operational and order processing knowledge of Mutual Funds, IPO, NCDs, SGB, NCD etc. The role demands for TAT based working, teamwork, follow up with RTAs & AMCs for internal & external client’s query. The role requires good command over excel and MIS.
Requirement / Desired Skills:
- Mutual Funds operational Knowledge, Order Processing flow with BSE Star MF
- IPO Operational and order processing knowledge.
- Adapt at Excel to work on reports and provide required MIS whenever required.
- Good written and verbal communication skills specially in English
NodeJS (Node.js)
MongoDB
React.js
Express- Architecting, Developing, testing, and deploying robust products that are fast, scalable, and highly responsive
- Designing client-side and server-side architecture
- Building the front-end of applications through appealing visual design
- Developing and managing well-functioning databases and applications
- Designing and maintaining large and complex databases, both relational and non-relational databases.
- Establishing, refining and integrating development environment tools and software as needed
- Identifying production and non-production application issues as a part of the deployment
- Deploying applications on the AWS cloud with the ability to quickly debug hosting-related issues.
- Writing effective APIs
- Testing software to ensure responsiveness and efficiency
- Troubleshooting, debugging and upgrading software
- Creating security and data protection settings
- Building features and applications with a mobile responsive design
- Writing technical documentation
- Working with data scientists and analysts to improve software
What you need to have:
- BE/ ME/ BCA/ MCA- Any Computer/ IT Degree
- Expertise in Mongo DB, Express js, React js, Node js, HTML5, CSS3, LESS/ SASS, Bootstrap.
- 3-4 years of experience in server management, Microservice, and AWS knowledge is not mandatory but will be preferable.
- Strong analytical and problem-solving skills
- Comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.
- Be a team player with a knack for visual design and utility.
- Also familiar with Agile methodologies
Responsible for ensuring quality, consistency and coherence of content.
Primarily responsible for creating, executing and delivering all content needs across
the organization.
Collaborate with various members of the product design, creative design and
marketing teams to ensure consistency of copy and tonality of voice across
products & campaigns.
Participate in marketing campaign roadmaps with the Creative Director &
stakeholders from marketing teams.
Participate in product roadmaps with PMs & Principal Designers.
Work with various teams to experiment with new types and applications of content
where needed and measure success.
Lead, mentor & manage a team of content writers.
Prioritize high-impact UX research to identify opportunity areas and gaps, to fuel
product development cycles, across geographies
Collaborate with stakeholders across teams, including partner teams, to understand
research needs, scope requirements and create proposals that clearly convey the
goals
Conduct qualitative research, such as surveys, to evaluate the impact of product
changes and gather insights at scale
Conduct quantitative research studies and create reports including field
observations as well as in-person and remote interviews, for the consumer-side
Create research material like interview scripts, facilitator notes, screeners and more
Synthesize and present research findings, with strong recommendations, to inform
business decisions across all levels of the organization - via presentations, reports
and workshops, etc.
Advocate for the user and build empathy across the organization, with peers and
leaders across design, product management, marketing and engineering (including
partner teams)
Ideal Candidate
3-8 years of experience in user or design research
Excellent communication skills
Bachelor degree in Human-Computer Interaction, Statistics, Psychology, Computer
Science, or a related field, or equivalent practical experience
Comfortable with business tools like Excel and Keynote, to help you create and
share research findings, as well as design infographics
React.js
Go Programming (Golang)RubyRuby on Rails (ROR)Responsibilities
• Translate business requirements and use cases into functional applications.
• Design, build and maintain efficient, reusable, and reliable Ruby and Golang code.
• Review, test, and verify code for adherence to quality and security standards.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Help maintain code quality and organization.
• Develop user-friendly web applications using React
• Build marketing-related features
Requirements
• You've got 4+ years of development experience.
• You've worked with frameworks like React, Redux, Webpack, etc.
• You're an expert in Ruby, Golang and Rails framework
• You're an expert in writing background tasks, test-driven development.
• Data-driven product development is kinda your thing.
• You're committed to quality, and your code solves more problems than it creates.
Python
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Full Stack Developer - Averlon