Cutshort logo
For Employers
Vayana logo
Sr. Associate - GST Client Engagement and Support Lead
Sr. Associate - GST Client Engagement and Support Lead
Vayana's logo

Sr. Associate - GST Client Engagement and Support Lead

Manish Balani's profile picture
Posted by Manish Balani
3 - 7 yrs
₹5L - ₹6L / yr
Pune
Skills
Customer Relationship Management (CRM)
Taxation
SQL
MS-Excel
Customer Support
Client Servicing
Accounting
GST

Requirements:


  • Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation. 
  • Prior work experience in tax software solution or tax advisory companies preferred.
  • Ability to effectively service large portfolio of customers
  • Excellence in Interpersonal Skills with strong command on spoken and written communication skills
  • Ability to thrive in a multi-tasking environment

Roles and Responsibilities:


  • Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
  •   Logging and keeping records of customer/employee queries
  • Analysing call logs so you can spot common trends and underlying problems, to guide support team
  • Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
  • Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
  • Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
  • Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
  • Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
  • Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio. 
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Vayana

Founded :
2009
Type :
Product
Size :
100-500
Stage :
Raised funding

About

Internet Banking Solution,Mobile Banking Solution, Bill Payment Solution, Finance your B2B trade, Invoice financing
Read more

Connect with the team

Profile picture
Manish Balani

Company social profiles

bloglinkedintwitter

Similar jobs

Andheri, Mumbai
8 - 9 yrs
₹8L - ₹9L / yr
Recruitment
IT recruitment
ATS
Technology Recruitment
Screening
+2 more

Job Location - Andheri- Onsite


Role Overview


The Manager – Talent Acquisition will play a strategic and hands-on role in building a strong talent pipeline aligned with business goals. The role involves close collaboration with business leaders to proactively identify hiring needs, attract and recruit high-quality talent within defined cost and timelines, and continuously improve hiring outcomes through data-driven decision-making and superior candidate experience.


This position is responsible for driving recruitment excellence, optimizing sourcing channels (internal and external), and strengthening employer branding while ensuring compliance, consistency, and efficiency across the hiring lifecycle.


Principal Purpose


Partner closely with department heads and stakeholders to proactively identify current and future talent requirements.


Attract, engage, and hire the right talent at the right cost, quality, and time.


Explore, optimize, and manage multiple sourcing channels to build a sustainable talent pipeline.


Drive recruitment excellence through experience design, process optimization, and data-backed insights.


Key Responsibilities & Accountabilities

Strategic Workforce Planning


Identify talent needs and translate them into a comprehensive recruitment plan aligned with business priorities.


Ensure hiring plans are delivered within agreed timelines, budgets, and quality benchmarks.


Develop a deep understanding of role requirements, including technical skills, experience, and behavioral competencies required for success.


Stakeholder Partnership


Conduct detailed vacancy intake discussions with hiring managers to align on expectations, hiring strategy, and timelines.


Act as a trusted advisor to business stakeholders by sharing market insights, talent availability, and hiring trends.


Continuously evolve recruitment strategies based on changing business needs and market dynamics.


End-to-End Recruitment Management


Create and manage hiring plans with clear deliverables, milestones, and formal tracking mechanisms.


Coordinate, schedule, and conduct interviews in line with role specifications and organizational standards.


Screen, interview, and assess candidates to build strong shortlists within consistent timelines.


Conduct in-depth candidate interviews and anticipate hiring manager preferences to ensure strong role fit.


Talent Pipeline & Sourcing


Build and maintain a strong network of potential candidates through proactive sourcing, research, and relationship management.


Leverage internal talent pools, referrals, job portals, social media, agencies, and other sourcing channels effectively.


Ensure a continuous pipeline of ready-to-hire talent for critical and future roles.


Process Excellence & Data-Driven Decisions


Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, and candidate experience.


Use data insights to improve hiring efficiency, decision-making, and overall recruitment outcomes.


Drive continuous improvement in recruitment processes, tools, and systems.


Team Leadership


Lead, mentor, and guide Talent Acquisition Specialists to ensure high performance and capability development.


Set clear goals, review performance, and foster a collaborative and high-accountability culture within the team.

Read more
Global digital transformation solutions provider.
Global digital transformation solutions provider.
Agency job
via Peak Hire Solutions by Dharati Thakkar
Hyderabad
6 - 8 yrs
₹16L - ₹22L / yr
skill iconC#
skill icon.NET
ASP.NET
SQL
SQL server
+17 more

JOB DETAILS:

Job Role: Lead I - .Net Developer - .NET, Azure, Software Engineering

Industry: Global digital transformation solutions provider

Work Mode: Hybrid

Salary: Best in Industry

Experience: 6-8 years

Location: Hyderabad 


Job Description:

 Experience in Microsoft Web development technologies such as Web API, SOAP XML 

• C#/.NET .Netcore and ASP.NET Web application experience Cloud based development experience in AWS or Azure

• Knowledge of cloud architecture and technologies

• Support/Incident management experience in a 24/7 environment

• SQL Server and SSIS experience

• DevOps experience of Github and Jenkins CI/CD pipelines or similar

• Windows Server 2016/2019+ and SQL Server 2019+ experience

• Experience of the full software development lifecycle

• You will write clean, scalable code, with a view towards design patterns and security best practices

• Understanding of Agile methodologies working within the SCRUM framework AWS knowledge


Must-Haves

C#/.NET/.NET Core (experienced), ASP.NET Web application (experienced), SQL Server/SSIS (experienced), DevOps (Github/Jenkins CI/CD), Cloud architecture (AWS or Azure)

.NET (Senior level), Azure (Very good knowledge), Stakeholder Management (Good)

Mandatory skills: Net core with Azure or AWS experience

Notice period - 0 to 15 days only

Location: Hyderabad

Virtual Drive - 17th Jan

Read more
Strategy, branding & experience design firm
Strategy, branding & experience design firm
Agency job
via Peak Hire Solutions by Dharati Thakkar
Gurugram
6 - 12 yrs
₹8L - ₹16L / yr
Graphic Designing
Project Management
Design thinking
Client Management
Project scoping
+6 more

Review Criteria

  • Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
  • 5+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
  • 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
  • Must have expertise in taking project briefs, scope/proposal creation and execution
  • Must have experience in drafting project scope, budgets and timelines
  • Must have experience in Team Management, managing timeline and work allocation
  • Mandatory (Company) - Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
  • Design Project is preferred. If Tech Projects, look for some design aspects in the project.


Job Specific Criteria

  • CV Attachment is mandatory
  • Portfolio is mandatory
  • How many member team have you lead?
  • Have you worked with designers?
  • How many years of client handling experience you have in last 2 years?


Role & Responsibilities

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

 

JOB DESCRIPTION-

Your job will entail the following broad deliverables:

  • Project management
  • Business Development
  • Support services

 

You will work under and report directly to the Business Manager at Company

Project Management-

  • Schedule and manage the project with the client team regularly.
  • Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
  • Deliver project through strategy and design team assigned to the project.
  • Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
  • Participate and assist the team in creating presentations
  • Coordinate between all teams to work seamlessly
  • Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
  • Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high Company standards.
  • Create weekly reports with your Business manager to the CEO of Company.
  • Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
  • With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
  • Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.

 

Business Development-

  • Marketing: A large part of Business Development at Company happens through marketing. This function will require you to strategize on how to market Company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at Company gets promoted to designing the communication and delivering it across various channels.
  • Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of Company.
  • Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
  • Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
  • Company Design website: Coordinate and manage content
  • Awards: Shortlist relevant national and international awards Company Design should participate in, prepare budgets, design, and deliver the entries.
  • Anthony Brand: Promote Anthony as a brand ambassador and principal of Company. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
  • For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the Company strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of Company.

 

Support Services-

  • Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
  • Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
  • Company from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.


Ideal Candidate

  • Strong human relations skills
  • Strong business acumen in project planning and management
  • Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
  • Strong verbal, written, and organizational skills
  • Minimum 6-8 years of Project management experience in similar organizations/similar fields
  • Should have managed 4-5 designers directly under them, reporting to them.
  • Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
  • Should have worked in design studios or agencies managing design projects.

 

Read more
Leader in cross-border property purchase & Prop-Tech
Leader in cross-border property purchase & Prop-Tech
Agency job
via FxConsulting by Ankit Yadava
Hyderabad
4.7 - 10 yrs
₹30L - ₹40L / yr
skill iconJava
J2EE
skill iconSpring Boot
Microservices
skill iconAmazon Web Services (AWS)
+3 more

About the Role -


We’re seeking a seasoned Senior Java Engineer to drive the development of our B2B product suite. In this pivotal role, you will build robust, scalable, and intuitive applications that empower customers to seamlessly handle money movement transactions, including international payments. You will ensure technical excellence by advocating best practices, prioritizing security, enhancing development processes, and championing a quality-first mindset.


What You'll Do -


• Design and Development: Create robust, efficient, and scalable backend services using Java and Spring Boot.

• API Development: Design, build, and maintain APIs for web and mobile applications.

• Performance and Security: Ensure application performance, scalability, and security best practices.

• Cloud Integration: Collaborate with cross-functional teams to integrate cloud services into our backend infrastructure.

• Code Quality: Write high-quality, maintainable code that adheres to industry standards.

• Mentorship: Support junior and mid-level team members, conduct code reviews, and foster a culture of continuous improvement.


What You’ll Need -


• 5+ years of professional experience as a Backend Engineer.

• Experience showing strong problem-solving skills and a passion for creating user-centric solutions.

• Core Java proficiency. A strong command of the Java language, including object-oriented programming, design patterns, exception handling, and memory management.

• Spring Framework (including Spring Boot)- In-depth knowledge of Spring, especially Spring Boot for building efficient and scalable backend applications.

• Understanding of Spring components like controllers, services, repositories, and security.

• RESTful API Development: Proficiency in designing and implementing RESTful APIs.

Bonus Points -


• Mastery over Java’s core APIs, such as collections, streams, and concurrency frameworks.

• Experience within a B2B fintech environment would be highly desirable

• Database-driven performance query optimization and Kafka messaging systems

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Read more
RVL Services
RVL Services
Agency job
via Mspire Ventures Pvt Ltd by Ravi Limbachiya
Hyderabad, Ahmedabad
6 - 12 yrs
₹10L - ₹21L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
skill iconJava
+6 more

Role: Senior Software Test Engineer

Max Budget:-21 LPA  


Are you strong in code-driven test automation?

Do people come to you seeking advice on how to make testing more efficient?

As a part of multiple, small product teams practicing Agile, you will do it all: develop test strategies, test

new products, and code automated and performance tests that push our products to their limits!


Responsibilities:

• Analyze product specs, decompose complicated software systems, and design strategies to test

these systems.

• Work as an Agile team member participating in backlog grooming, sprint planning and task

estimation.

• Devise automation test strategies, expand and maintain test automation for the applications you

support.

• Represent Test Engineering in any technical discussion, decision and design involved during

product development.

• Drive adoption of new test strategies and tools you are passionate about.

• Mentor and guide others on the team.


Required experience:

• 6+ years of experience in Software Testing.

• 4+ years of automation experience testing Web, Mobile applications using Java.

• Solid experience testing and automating REST services.

• Extensive experience using SQL databases

• Experience with Git, Jenkins & Maven

• Passion for finding problems with software, figuring out solutions, and helping ensure they never

happen again.

• Strong written and verbal communication skills.

• Strong knowledge of QA methodologies, tools, and processes.

• Bright, motivated, and intellectually curious (you know if you are!)

• Bachelor’s degree in computer science or related information technology degree (or at least 7+

years of industry experience).


Preferred experience:

• Experience using NoSQL databases like MongoDB

• Experience working in cloud platforms like AWS


Read more
Thincnext
at Thincnext
1 recruiter
Thincnext Solutions
Posted by Thincnext Solutions
Bengaluru (Bangalore)
0 - 1 yrs
₹2.5 - ₹3.5 / mo
Sales
Business Development
New business development
Business Analysis
Business Intelligence (BI)
+1 more

Job Requirements:

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

 

Job Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Manage complete client and internal operations

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Read more
Banking Domain
Banking Domain
Agency job
via Vmultiply solutions by Mounica Vmultiply
Bengaluru (Bangalore), Mumbai
2 - 5 yrs
₹5L - ₹15L / yr
skill iconGo Programming (Golang)
● Identify, analyze and develop interfaces and integration flows
● Be responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation.
● Good understanding of GoLang and microservices
● To take up development and deployment of native code to manage the customer facing platforms
● Explain complex technical issues to project managers, developers, application leads and architects in an easy to understand manner, and recommend clearly thought out solutions.
● Knowledge of Integration Design patterns for building middleware systems from the ground up
● Knowledge of Web Services Interoperability, standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture discussions.
● Develop solutions by designing system specifications, standards and programming
● Troubleshoot issues and provide bug fixes
● Knowledge of Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution
● Provide status updates and reporting metrics to the program leadership and contribute towards on-time and on-budget delivery
Read more
Pixelonicmedia
at Pixelonicmedia
1 recruiter
Nandhini S
Posted by Nandhini S
Remote only
1 - 3 yrs
₹1L - ₹2.5L / yr
Business Development
Sales
Lead Generation
Communication Skills
Market Research
+2 more

Pixelonicmedia is a next generation cybersecurity and IT software company based in India. We are seeking an experienced, resourceful Business Development Executive to help us develop, implement, and expand our business into new markets. Our aim is to hire professionals with a track record of creating long-term value for organizations.


Responsibilities

  • Responsible for driving company sales by sourcing new clients
  • Generate leads and build relationships by nurturing warm prospects.
  • Achieve monthly/quarterly goals and help build a system that consistently hits targets.
  • Identify unaddressed problems and articulate to solve it better than the competition.
  • Understanding the competitive landscape and conduct market research.
  • Collaborating with management on demand generation goals, planning, and forecasting.
Read more
EDIX Education Pvt Ltd
at EDIX Education Pvt Ltd
1 recruiter
Anupam Kaushik
Posted by Anupam Kaushik
Mumbai, Chennai, Jaipur, Dehradun, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹5L - ₹10L / yr
toy design
Content Writing
Game Design
If you have made an innovative product in education and want to sell it to parents and schools, we are creating a platform EDIX just for that. Come and join the bandwagon, We will take all your worries of internet marketing, legal aspects, online sales operations etc. Write to Anupam on [email protected]
Read more
Fame Technologies
at Fame Technologies
2 recruiters
Nanthini BP
Posted by Nanthini BP
NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹14L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+1 more
What You'll Do: Translate complex functional and technical requirements into detailed architecture, design, and code. Demonstrate a high degree of ownership, accountability and exhibit high energy on new initiatives. Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently. Deliver features with high quality, on-time as per project plans and delivery commitments. Work with team members to manage the day-to-day development activities, participate in designs, design review, code review, and implementation. You Are Someone Who Has: B.Tech./ BE from a premier engineering institute 3+ years of software development experience in Java/J2EE stack Strong knowledge of Data structures and Algorithms, Threads, Core Dumps, and Memory Management Experience of working with servers like Tomcat, JBoss and/or NodeJS Strong knowledge of Object-Oriented programming with a hands-on and advanced level of experience on Hibernate, Spring and RDBMS Knowledge of design patterns with hand-on experience on Spring MVC framework Experience on Web services (REST, SOAP) and Service Oriented Architecture Full SDLC experience from gathering client requirements, turning requirements into design specs and developing high quality, scalable applications. All Java experience, and decent communication skills to talk about projects and technical issues. What You Get: An opportunity for you to join the team of a dynamic organization in one of the hottest sectors right now. An awesome team who put collaboration and trust above all else. There would an opportunity to build something with your stamp on it. An opportunity to work in and experience the beautiful life Yep, we do have barbeques for the team. :) Primary Responsibilities: Translate complex functional and technical requirements into detailed architecture, design, and code. Demonstrate a high degree of ownership, accountability and exhibit high energy on new initiatives.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos