Sr. Associate - GST Client Engagement and Support Lead

Job description

LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.

Role Overview:

The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.

Key Goals:

• Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
• Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
• Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
• in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
• Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.

Responsibilities:

• Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
• Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
• Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
• Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
• CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
• Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
• Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
• Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 2-3 years of relevant management experience.
• Excellent communication skills.
• Strong team player.
• Self-starter with a proactive approach.

An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

About Our Client- 

Our client is a modern Indian lifestyle brand. All their products are 100% PeTA approved Vegan and Proudly Indian. They currently operate in bags, wallets and footwear and are building an iconic global consumer brand from India. 

Role & Responsibilities:

The Creative Lead is responsible for overseeing the creation and execution of all creative

concepts and guidelines, ensuring they meet the brand's objectives, and elevating the brand's

visual identity. The Creative Lead manages a team of creative, develops creative strategies, and

collaborates with other teams to ensure consistent and compelling brand messaging.

.

Qualifications will include:

 Creativity skills, including graphic design, art direction, and visual storytelling

 Excellent communication skills, including the ability to collaborate with cross-functional

teams and communicate ideas clearly and persuasively

 Experience in developing and implementing creative strategies

 Strong branding and brand management skills

 Proficiency in writing and copy writing skills

 Experience managing a team of creatives

 Bachelor's or Master's degree in Graphic Design, Visual Communication Design,

Advertising, Marketing or a related field

 Portfolio of work that showcases creative and strategic thinking

 Experience in the lifestyle or fashion industry is a plus

Job Title:

Senior Product Manager

Reports to:

Director of product manager

Job Description:

we are looking for an exceptional Sr. Product Manager to be the founding member of our Product Management team. Who can be entrepreneurial and values moving quickly to drive product initiatives across the company.

You will work with a cross-functional team of engineers, designers, data scientists, and marketers to lead a product that currently serves over 27,000 customers in 120+ countries and is scaling rapidly each day using PLG (product-led growth)

What you'll do:

• Take complete ownership of a product and establish the product vision, strategy, and goals to measure success
• Develop the product roadmap and build alignment across product, engineering, and marketing teams
• Drive customer adoption and retention, including ensuring a successful onboarding process, boosting engagement and retention
• Rapidly iterate and evolve the product using product metrics to drive goals and implement best-in-class product management practices
• Conduct competitive pricing, feature analysis, and market sizing research for the product

Skills you bring to the table:

• 4-5+ years of experience in Product Management, preferably at a high-growth B2B SaaS startup. A background in Engineering is a plus
• You're comfortable being uncomfortable and ardent about figuring things out. You thrive in ambiguity and have the capacity for creative problem-solving
• Strong business, analytical, data, and troubleshooting skills
• Exceptional written and oral communication skills. Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
• Strong time management with the ability to balance multiple deliverables while working in a high-paced environment
• Constantly look for ways to innovate and improve the product since change is inevitable in every industry
• Drive growth by identifying and improving key product metrics and balancing customer and business needs while collaborating across product, marketing, and engineering teams
• Must be able to work across time zones to liaise with our US-based customer success team

Benefits:

We offer competitive salaries, meaningful equity, and a generous vacation policy. And you get to work on a product that people love and use in over 120 countries worldwide.

Requirements:

• Experience in Frameworks: YII
• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in the testing process. 
• Perform R&D tasks if assigned and communicate with the Designer and UI team.
• Build reusable code and libraries for future use.
• Able to work closely with the team and meet the tight deadlines where necessary.
• Strong Communication Skills.

About Quadratyx:

We are a product-centric insight & automation services company globally. We help the world’s organizations make better & faster decisions using the power of insight & intelligent automation. We build and operationalize their next-gen strategy, through Big Data, Artificial Intelligence, Machine Learning, Unstructured Data Processing and Advanced Analytics. Quadratyx can boast more extensive experience in data sciences & analytics than most other companies in India.

We firmly believe in Excellence Everywhere.

Job Description

Purpose of the Job/ Role:

• As a Technical Lead, your work is a combination of hands-on contribution, customer engagement and technical team management. Overall, you’ll design, architect, deploy and maintain big data solutions.

Key Requisites:

• Expertise in Data structures and algorithms.

• Technical management across the full life cycle of big data (Hadoop) projects from requirement gathering and analysis to platform selection, design of the architecture and deployment.

• Scaling of cloud-based infrastructure.

• Collaborating with business consultants, data scientists, engineers and developers to develop data solutions.

• Led and mentored a team of data engineers.

• Hands-on experience in test-driven development (TDD).

• Expertise in No SQL like Mongo, Cassandra etc, preferred Mongo and strong knowledge of relational databases.

• Good knowledge of Kafka and Spark Streaming internal architecture.

• Good knowledge of any Application Servers.

• Extensive knowledge of big data platforms like Hadoop; Hortonworks etc.

• Knowledge of data ingestion and integration on cloud services such as AWS; Google Cloud; Azure etc. 

Skills/ Competencies Required

Technical Skills

• Strong expertise (9 or more out of 10) in at least one modern programming language, like Python, or Java.

• Clear end-to-end experience in designing, programming, and implementing large software systems.

• Passion and analytical abilities to solve complex problems Soft Skills.

• Always speaking your mind freely.

• Communicating ideas clearly in talking and writing, integrity to never copy or plagiarize intellectual property of others.

• Exercising discretion and independent judgment where needed in performing duties; not needing micro-management, maintaining high professional standards.

Academic Qualifications & Experience Required

Required Educational Qualification & Relevant Experience

• Bachelor’s or Master’s in Computer Science, Computer Engineering, or related discipline from a well-known institute.

• Minimum 7 - 10 years of work experience as a developer in an IT organization (preferably Analytics / Big Data/ Data Science / AI background.