Cutshort logo
Vayana logo
Sr. Associate - GST Client Engagement and Support Lead
Sr. Associate - GST Client Engagement and Support Lead
Vayana's logo

Sr. Associate - GST Client Engagement and Support Lead

Manish Balani's profile picture
Posted by Manish Balani
3 - 7 yrs
₹5L - ₹6L / yr
Pune
Skills
Customer Relationship Management (CRM)
Taxation
SQL
MS-Excel
Customer Support
Client Servicing
Accounting
GST

Requirements:


  • Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation. 
  • Prior work experience in tax software solution or tax advisory companies preferred.
  • Ability to effectively service large portfolio of customers
  • Excellence in Interpersonal Skills with strong command on spoken and written communication skills
  • Ability to thrive in a multi-tasking environment

Roles and Responsibilities:


  • Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
  •   Logging and keeping records of customer/employee queries
  • Analysing call logs so you can spot common trends and underlying problems, to guide support team
  • Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
  • Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
  • Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
  • Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
  • Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
  • Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio. 
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Vayana

Founded :
2009
Type :
Product
Size :
100-500
Stage :
Raised funding

About

Internet Banking Solution,Mobile Banking Solution, Bill Payment Solution, Finance your B2B trade, Invoice financing
Read more

Connect with the team

Profile picture
Manish Balani

Company social profiles

bloglinkedintwitter

Similar jobs

Mondiale Technologies
Kolkata
0.5 - 2 yrs
₹2.4L - ₹3.6L / yr
skill iconReact.js
Google Maps API
skill iconHTML/CSS

We are looking for a Frontend/Platform Operator to ensure the smooth day-to-day operations of our E-lock GPS web-based platform. This role involves monitoring the platform’s performance, resolving minor frontend issues, and reporting bugs to the development team.


Key Responsibilities:

  • Monitor the frontend of the web platform for glitches, bugs, or user-reported issues.
  • Perform minor frontend updates (HTML/CSS) as needed.
  • Collaborate with the IT Administrator and report major issues to the developers.
  • Provide user support for platform-related queries (internal team or customers).
  • Document platform performance and generate basic usage reports.


Skills Required:

  • Basic knowledge of HTML, CSS, and JavaScript.
  • Familiarity with frontend frameworks like React.js or basic debugging tools (preferred).
  • Understanding of how frontend and backend APIs work together.
  • Strong communication skills for reporting issues and collaborating with other teams.


Education and Experience:

  • Bachelor’s degree in IT, Computer Science, or related field (preferred).
  • 1-2 years of experience in web operations, frontend development, or technical support.


NOTE: We’re inviting applications for a 6-month internship in Frontend/Platform Operator at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions


Eligibility: Final-year students or fresh graduates in BCA / B.Sc. IT / B.Tech / MCA / Diploma in Computer Science or related fields


Internship Highlights:

  • Hands-on experience managing and operating our real-time asset tracking web platform
  • Support platform users by monitoring dashboards, raising tickets, and resolving basic interface issues
  • Coordinate with tech and support teams for data validations and updates
  • Exposure to frontend tools, UI testing, and client-side reporting
  • Learn to work in a live SaaS environment used by logistics and fleet management teams



Stipend: YES


Pre-placement offer for high-performing candidates


Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Read more
uFaber Edutech
at uFaber Edutech
6 recruiters
Moumita Dawn
Posted by Moumita Dawn
Kolkata, Noida, Pune, Mumbai
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
confident
Customer Relationship Management (CRM)

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com


Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 


Role and Responsibilities-

  • Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
  • Scheduling free demo lectures for the students.
  • Doing post demo calls and closing sales.
  • Maintaining a pipeline of all sales administration using CRM software.
  • Work on targets and under pressure as this is a hardcore sales profile.
  • Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

Read more
Trejhara Solutions Limited
Trej HR
Posted by Trej HR
Mumbai, Navi Mumbai
4 - 8 yrs
₹2L - ₹5L / yr
Recruitment/Talent Acquisition
Talent management
Human Resources (HR)
Urgently looking for HR recruiters for a public limited company. ( 5 days working)

Looking for immediate joiners.

Candidate should have experience in hiring IT & Non IT skills
Read more
SUVI(provide upto 18LPA)
SUVI(provide upto 18LPA)
Agency job
via SUVI BUSINESS VENTURE by VINOTH KUMAR
Mumbai, MAHARASTRA
2 - 5 yrs
₹10L - ₹15L / yr
skill iconHTML/CSS
Web Development
skill iconNodeJS (Node.js)
skill iconExpress
skill iconMongoDB
+2 more
ROLES AND RESPONSIBILITES
 Ability to translate Wireframes and PSD Designs into functional web
apps using HTML5, React , Node.js, and Mongo
 Binding of UI elements to JavaScript object models
 Creating RESTful services with Node.js
 Architect scalable web architectures
 Work in a cross-functional team to deliver a complete user experience
 Create Unit and Integration tests to ensure the quality of code
 Be responsive to change requests and feature requests
 Write code that is cross-platform and cross-device compatible
 Ability to wear many hats and learn new technologies quickly
Read more
ZM Technologies
at ZM Technologies
1 recruiter
Ayushee Singh
Posted by Ayushee Singh
Pune
0 - 1 yrs
₹2.5L - ₹2.8L / yr
Field Sales
Visit at client location & develop business relations
Find New prospect and convert them to client
Generate leads from existing & new customers .
End-to-end sales cycle from lead generation, giving demos, sending proposals to closing the deals

Required Candidate profile

Bike and Driving License is Mandatory
Only Male Candidates
Read more
MTX
at MTX
6 recruiters
Soniya Yadav
Posted by Soniya Yadav
Hyderabad, Jaipur, Bengaluru (Bangalore)
3 - 8 yrs
₹9L - ₹15L / yr
RFQ
Technical Writing
Proposal writing

Responsibilities:

  • Draft proposal portions such as introduction, overview, project approach, and cover letter
  • Draft proposal template to hand off to subject matter expert and writing teams
  • Develop and execute consistent company identity through document templates, letterhead, and logo usage
  • Lead proposal team on RFP, RFQ, award submittals, and roster application responses
  • Synthesize proposal materials into final client-ready package
  • Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
  • Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
  • Ensuring documents are secure and up to company standards
  • Facilitating the proposal review process

 

What you will bring:

  • Responsible for coordinating proposals
  • Coordinate and maintain team documentation efforts for responses to RFPs
  • Analyze requirements and ensure that proposals meet requirements
  • Edit and rewrite proposals, including creating templates and boilerplate text
  • Draft proposals and communicate across teams to get input and meet deadlines
Read more
Bengaluru (Bangalore)
2 - 8 yrs
₹10L - ₹25L / yr
Fullstack Developer
AWS Lambda
skill iconAmazon Web Services (AWS)
skill iconNodeJS (Node.js)
skill iconJavascript

Require a Fullstack Developer with the following Skills:

 

NodesJS + Typescripts+ AWS Lambda + AWS Step Functions as mandatory skill sets

Read more
Kipling Media
Kipling Media
Agency job
via Shopinhut by Pooja Sharma
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 5 yrs
₹3L - ₹5L / yr
Wordpress
Content Management System (CMS)
skill iconHTML/CSS
We are looking to hire a skilled WordPress Developer to design and implement attractive and functional websites for our clients.

- Sound knowledge of WordPress, Plugins, and Themes.

- Strong technical knowledge in PHP, MySQL, Jquery, Javascript.

- Proficient in CMS.

- WP Theme Customization & Plug-in Development.

- Knowledge of LARAVEL Framework.

- Understanding client requirements and functional specifications.

- Experience in Core PHP & developing restful API services. Knowledge of HTML, JavaScript, jquery, and CSS.

- Meeting with clients to discuss website design and function.

- Designing and building the website front-end.

- Creating the website architecture.

- Designing and managing the website back-end including database and server integration.

- Generating WordPress themes and plugins.

- Conducting website performance tests.

- Troubleshooting content issues.

- Conducting WordPress training with the client.

- Monitoring the performance of the live website.
Read more
Creating software products for financial risk management
Creating software products for financial risk management
Agency job
via Qrata by Mrunal Kokate
Bengaluru (Bangalore)
1 - 5 yrs
₹7L - ₹10L / yr
skill iconiOS App Development
skill iconSwift
Xcode
What is Needed for the Role

• Strong command of UIKit, Swift, Xcode, and other Apple developer tools
• Experience with reactive programming (RxSwift)
• A good grip on Git
Read more
It is an IT infrastructure company located in Bangalore.
It is an IT infrastructure company located in Bangalore.
Agency job
via Multi Recruit by Rachana Deshpande
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹20L / yr
API
Integration testing
BDD
SPECFLOW
RESTful APIs
+1 more

We are seeking API Test Engineer who has at least 6 years of experience in Software Quality Assurance. In this role you will participate with the processes, tools, techniques and practices for assuring adherence to quality standards for laboratory medical device new product development. Candidates must have database and coding skills.

 

Responsibilities

  • Writes and automates software testing through API / Integration Tests
  • Ensures deliverables meet audit criteria. Interfaces with Scum Team to ensure that systems are developed meeting the business need and specifications through API / Integration tests.
  • Develops, publishes, and implements test scripts to ensure quality applications
  • Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes

 

Qualifications

  • Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
  • Experience with any automated API / Integration test technologies such as FitNess / REST API / Cucumber / Other
  • Candidates must be able to do API and database testing
  • Communicates and endorses strict adherence to methodologies, processes, and standards
  • Performs risk-based testing
  • Maintains defect documentation and logs
  • Experience in Agile development processes and philosophies
  • History of timely delivery while ensuring a quality focus
  • Ability to work well with people and be both highly motivated and motivating
  • Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
  • Ability to work independently and proactively with minimal direction

 

 

Nice to Have

  • Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos