Customer Service Lead

Job Description: 

Exp Range - [6y to 10y]

Qualifications:

• Minimum Bachelors Degree in Engineering or Computer Applications or AI/Data science
• Experience working in product companies/Startups for developing, validating, productionizing AI model in the recent projects in last 3 years.
• Prior experience in Python, Numpy, Scikit, Pandas, ETL/SQL, BI tools in previous roles preferred

Require Skills: 

• Must Have – Direct hands-on experience working in Python for scripting automation analysis and Orchestration
• Must Have – Experience working with ML Libraries such as Scikit-learn, TensorFlow, PyTorch, Pandas, NumPy etc.
• Must Have – Experience working with models such as Random forest, Kmeans clustering, BERT…
• Should Have – Exposure to querying warehouses and APIs
• Should Have – Experience with writing moderate to complex SQL queries
• Should Have – Experience analyzing and presenting data with BI tools or Excel
• Must Have – Very strong communication skills to work with technical and non technical stakeholders in a global environment

Roles and Responsibilities:

• Work with Business stakeholders, Business Analysts, Data Analysts to understand various data flows and usage.
• Analyse and present insights about the data and processes to Business Stakeholders
• Validate and test appropriate AI/ML models based on the prioritization and insights developed while working with the Business Stakeholders
• Develop and deploy customized models on Production data sets to generate analytical insights and predictions
• Participate in cross functional team meetings and provide estimates of work as well as progress in assigned tasks.
• Highlight risks and challenges to the relevant stakeholders so that work is delivered in a timely manner.
• Share knowledge and best practices with broader teams to make everyone aware and more productive.

• Lead and manage the SEO team to deliver results aligned with client goals.
• Communicate with international clients to understand project requirements and provide tailored SEO solutions.
• Conduct in-depth online research to identify potential clients and collect contact data for outreach.
• Develop and implement robust on-page and off-page SEO strategies. Optimize content, websites, and landing pages for search engine visibility and performance.
• Continuously discover and optimize for high-performing keywords. Build and maintain high-quality, natural backlinks to improve search rankings and domain authority.
• Analyze competitor websites and digital strategies to identify SEO growth opportunities.
• Coordinate with the graphics, content, and SEO teams to ensure seamless campaign execution.
• Plan and manage a monthly content calendar for articles and blog posts to support organic growth.
• Monitor and evaluate search engine performance and deliver actionable insights.
• Collaborate with web developers and the broader marketing team to implement SEO best practices.

JD

The Java Software Engineer role is to design, develop, and maintain scalable and high-performance

backend systems using Java and related technologies. This includes building APIs, integrating with

databases and external services, and ensuring system reliability, security, and maintainability.

Must Have Skills:

• Programming Languages & Frameworks (Java 18+, Spring Boot)
• API Development (RESTful APIs, OpenAPI/Swagger)
• Any Database
• CI/CD Pipelines (Jenkins, GitLab CI/CD) 
• Cloud Platforms (Any)
• Unix
• Testing Frameworks (JUnit, TestNG, Mockito, JBehave)

Good to have Skills:

• Messaging & Integration (Kafka, REST)
• Azure Open AI, RAG-based Architecture, AI Agents, Agentic AI, Spring Integration
• Monitoring & Logging (Prometheus, Splunk)
• Security & Authentication (OAuth2, JWT, Spring Security)

Qualification:

• Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or a related technical discipline.
• Ability to work independently and to adapt to a fast-changing environment.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Note: Banking Project is required

Talent Acquisition, Competency Mapping,

HR Operations, Compensation and Benefits, Succession Planning

What you need to have:

• Create compelling and effective logos, designs, print and digital media.

• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends.

• Participate and brainstorm with the team about the ideas of creative designing for social media and all types of Ad formats adhering to company standards

• Demonstrate solid conceptual, visualization, and communication skills during all phases of creative development from enquiry to delivery.

• Create videos for our ventures using any video editing tools.

• Conceptualize, create & design images across digital media on our ventures with readymade live images.

• Design brochures for upcoming projects as and when required.

• Create printable format ads for any outdoor advertising of our projects when required.

• Able to design creatives in a unique, trendy and impressive way.

Job Description Responsibilities:

• Design and build mobile applications using React Native

• Build native component for iOS (Native experience would be plus) or Android

• Collaborate closely with the Team lead to understanding the requirement and implementation details.

• integration with third-party APIs.

Required Skills:

• 2yrs experience in React-Native based app development is a must.

• Must have published at least 1 major React-Native app

• Knows how to embed React-Native in a native(iOS/Android) component and vice versa

• Strong focus on app performance.