Customer Service Lead

Role: Creative Producer – Web Series

Industry: Media and Entertainment Industry

Function: Product Management

Age Upto: 38 Years

City/State: Noida

Education: Graduation

Work Mode : ONSITE

Working Day : 5

Required Skills: Creative Vision & IP Development,  End-to-End Content Production Leadership,  Cinematic Storytelling & Audience Psychology,  Team Leadership & Cross-Functional Collaboration,  Data-Driven Content Strategy

Description :

Job Overview:

The Creative Producer – Web Series will lead the overall creative vision, strategy, and execution of Web Series content across all formats. The role demands a visionary storyteller who deeply understands cinematic language, audience psychology, and cultural nuances, while maintaining creative excellence and market relevance.

The Creative Producer will be responsible for ideating and developing high-impact original IPs, supervising the full content lifecycle, and ensuring every story aligns with Company’s mission — “Entertainment First in Culture.”

Key Responsibilities:

1. Creative Strategy & Vision:

● Drive the creative vision for company Web Series, ensuring all projects align with the platform’s cultural and entertainment goals.

● Lead ideation and development of original IPs across genres with strong emotional and cinematic value.

● Work closely with screenwriters, directors, and producers to develop highly engaging and culturally resonant scripts.

● Ensure creative consistency, strong storytelling structure, and high production quality across all stages — from concept to scripting, production, post, and release.

2. Content Development & Execution:

● Responsible for content commissioning as per Company’s overall strategy and creative roadmap.

● Ensure smooth execution of projects within defined budget and TATs, maintaining excellence in storytelling and visual quality.

● Maintain a yearly content pipeline, pre-planning content commissioning and licensing in sync with business and cultural objectives.

● Supervise the pre-production, production, and post-production stages of Web Series content to ensure alignment with creative vision.

3. Team Supervision & Collaboration:

● Lead and mentor a team of associate creative producers, writers, producers, and content strategists, fostering innovation and creative ownership.

● Supervise cross-functional teams (internal & external) through all phases — from ideation and scripting to marketing and release.

● Collaborate with marketing, insights, and analytics teams to align creative output with performance goals and audience insights.

4. Platform & Audience Insights:

● Monitor content trends, audience behavior, and performance data to refine content strategies.

● Scout emerging formats, genres, creators, and storytelling trends to keep the company ahead of the curve.

● Analyze content performance metrics and deliver stories with high engagement and completion rates.

● Identify opportunities for IP expansion, spin-offs, or multi-platform storytelling to strengthen the Company's brand footprint.

Qualifications & Skillset:

Creative & Storytelling Skills:

● In-depth understanding of characters, emotions, and visual storytelling.

● Strong grasp of concept selection, narrative pacing, and audience connection.

● Proven ability to develop culturally rooted, high-engagement content.

Technical & Process Understanding

● Deep understanding of Pre-Production (casting, budgeting, locations, costumes, treatment).

● Strong knowledge of Post-Production (editing, sound design, BGM, DI, VFX).

● Ability to maintain storytelling quality across production pipelines.

Strategic & Analytical Strengths:

● Strong understanding of market trends and audience insights.

● Skilled in using data and analytics to shape creative decisions and assess content performance.

Leadership & Decision-Making

● Proactive problem-solver with strong creative judgment.

● Excellent team management and multi-tasking capabilities.

● Ability to balance creative ambition with business strategy and timelines.

Experience:

● Minimum 8+ years of experience in web series creation, creative leadership roles.

● At least 5+ years of on-ground experience in Web Series production and 3+ years in OTT/platform-based content creation.

● High on learning, high on passion, and driven by creative innovation.

Cultural Understanding:

● Deeply rooted understanding of regional culture or broader Hindi-speaking belt sensibilities.

● Ability to translate cultural authenticity into mass, relatable storytelling.

Ideal Candidate:

This role is ideal for a visionary creative leader who lives and breathes cinema — someone with the rare blend of creative instinct, analytical acumen, and cultural depth. The ideal candidate will be passionate about building a cinematic universe that entertains, represents, and elevates regional India on a global scale.

Senior SAP TM Technical Consultant Responsibilities - Lead the technical design, development, and implementation of SAP TM solutions. - Translate complex business requirements into robust technical specifications and solutions. - Perform hands-on ABAP development for enhancements, custom reports, interfaces, and forms within SAP TM. - Design and implement integration solutions between SAP TM and other SAP/non-SAP systems (e.g., using PI/PO, CPI, EDI, web services). - Provide expert technical support, troubleshooting, and performance tuning for SAP TM applications. - Collaborate closely with functional consultants, business users, and project managers throughout the project lifecycle. - Conduct code reviews, ensure adherence to development standards, and optimize technical solutions. Mentor and guide junior technical team members. - Stay current with new SAP technologies, roadmaps, and best practices, particularly in SAP S/4HANA TM. Requirements - Minimum of 7 years of hands-on technical experience with SAP Transportation Management (TM). - Proficient in ABAP programming, including OO ABAP, BAdIs, Enhancement Framework, and custom development within SAP TM. - Strong understanding of SAP TM data model, architecture, and configuration points from a technical perspective. - Extensive experience with integration technologies and platforms (e.g., SAP PI/PO, SAP CPI, web services, EDI/ALE) for SAP TM. 

We are seeking a dynamic and motivated Business Development Executive to join our team and drive sales for our e-commerce agency in the USA market during night shifts. The ideal candidate should have a proven track record in business development, a deep understanding of the e-commerce industry, and be willing to work during USA night hours.

Key Responsibilities:

1. Client Acquisition: Identify and target potential clients and businesses in the USA interested in our e-commerce services and solutions.

2. Sales Strategy: Develop and execute a comprehensive sales strategy to achieve revenue targets and maximize growth.

3. Lead Generation: Generate high-quality leads through cold outreach, networking, market research, and collaboration with marketing teams.

4. Client Engagement: Build and maintain strong client relationships, understanding their needs, and offering tailored e-commerce solutions.

5. Product Knowledge: Stay up-to-date with our agency's e-commerce services and offerings to effectively communicate their value to potential clients.

6. Sales Presentations: Create and deliver compelling sales presentations and proposals that highlight the benefits of our services.

7. Pipeline Management: Manage and maintain a sales pipeline, tracking leads, opportunities, and conversion rates.

8. Market Research: Stay informed about industry trends, competitor activities, and emerging opportunities in the e-commerce sector.

Qualifications:

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in business development or sales, with experience in the e-commerce industry being a plus.

- Strong interpersonal and communication skills.

- Ability to work independently and meet sales targets.

- Results-oriented with a focus on customer satisfaction.

- Willingness to work during night hours to cater to the USA market.

Benefits:

- Competitive salary and commission structure

- Night shift differential

- Professional development opportunities

- Collaborative and supportive work environment

Job Type: Full-time

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Business development: 1 year (Required)

Language:

English (Required)

Work Location: In person

Looking for Freelancer Trainer/ Bangalore,Marathahalli / ExcelR Edtech

This is Sayyad Siddiq here from ExcelR Edtech

we are looking for a Part Time Trainer, Verbal Ability Trainer

who has experience on Verbal Ability , 

Program details are as follows:

Module:-Verbal Ability

batch Type:-Finishing School

Duration: 10 Hours

Starting Date: 8th of September (weekdays)

Time: - *12:45 Pm to 01:45 Pm* Monday to Friday

Mode Of Training: Onsite

content will be given by ExcelR Edtech

location:- Marathahalli,Bangalore

Payment Hourly Basis - 1500 include 10%TDS

If interested , Please let me know 

once you get selected with ExcelR Edtech , you will be getting batches continuously , it was on going process

Thanks & Regards

Sayyad Siddiq

HR Executive

Desired Candidate Profile

• Ability to establish a healthy working relationship with their counterparts in customer companies
• Strong communication, leadership and interpersonal skills
• Demonstrated creative and critical thinking skills
• Ability to work on multiple projects simultaneously
• Strong in Microsoft Excel, Google Sheets and PowerPoint etc
• Positive approach to problem solving    

About OpsCruise

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform.

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Team

The OpsCruise team represents a global and talented team that includes domain experts in IT Operations, Networking, Storage, Hyperscale Systems and AI/ML that have built market-leading solutions at companies such as Cisco, Google, Hitachi, HP, Infoblox, Oracle and VMWare among others.

Our engineering culture values creativity, pragmatism, honesty, and simplicity to solve hard problems the right way.

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Role

We are looking for a Senior QA Engineer who will join our team building and rolling out our SaaS platform in the cloud AI/Ops space.

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Our Technology Stack

Our product involves the following technology areas with one or more tools in use in each area:

1. Container technologies, including creating Docker plugins and extensions
2. Serverless technologies including instrumentation, addons
3. Orchestrators including Kubernetes, OpenShift, Mesos, Swarm
4. Metric generation and collection including Prometheus and tools such as Dynatrace and Datadog
5. Tracing including OpenTracing, Jaeger
6. Graph tools and Databases including neo4j, JanusGraph, TinkerPop/Gremlin
7. TimeSeries databases such as Prometheus, OpenTSDB
8. NoSQL and Indexing tools such as MongoDB, Cassandra, Solr and Elastic
9. Languages including Java, Scala, Javascript, Python, R, and Go
10. Messaging tools including Kafka, Akka
11. Big Data tools including HDFS, YARN, Spark, Flink
12. AI/ML techniques including Statistical Analysis, Classification, Deep Learning, etc.
13. Cloud services: AWS, GCP, and Azure, their services in databases, networking and ML tools
14. High performance User Interfaces including AngularJS, Vue, D3.js and local stores
15. Authentication and Authorization including tools such as Okta and KeyCloak.

Responsibilities

1. Understand user level requirements, write up the test strategy, derive test plan and test cases in detail.
2. System and integration testing with automation of test cases using Python or Java.
3. Use test frameworks such as Robot Framework.
4. Use traffic generator tools such as JMeter for performance testing
5. Set up the target test environments in AWS, Azure or GCP
6. Containers based environment setup with Kubernetes and Docker, monitoring tools setup with Prometheus
7. Debug incidents and issue to narrow down to a root cause
8. Understand and reproduce internally issues reported by customers

Qualifications

The ideal candidate must have the following qualifications.

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired
7. Working knowledge in Kubernetes, Docker or Openshift environments required
8. Hands on experience with Linux
9. Strong problem solving and debugging abilities
10. Familiarity with continuous integration tools such as Jenkins or CircleCI
11. Interest in machine learning (ML) and data science is a plus

Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems. 

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LOCATION

Chennai, India

Job Description- Content Operations Manager

Job Summary

We are looking for a qualified Content Operations Manager to join our team. You will be responsible for auditing, editing & creating contents for our Application. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is an experienced professional with demonstrable creative writing skills. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

Job Role & Responsibilities:
- Review push notifications for Indian users and optimize for higher click rate and user engagement.
- Review the user report content and set category for sensitive contents.
- Work closely with the VidMate team members by offering information of local culture and     mobile Internet industry. Assist in activity planning and content management.

Job Requirement:

• Good English communication skills.
• Qualification: Graduate/ Post Graduate Degree (Prefer Graduate from Mass Media and Communication/Journalism).
• Working experience in mobile Internet industry would be a plus.
• Collaborative team player in a cross-cultural working style. Practice a high degree of self-motivation to complete assignments.

Job Type: Full-time

Job Location: Pune.