Customer Service Lead

Oracle HCM Technical Consultant

Job Details:

EXP: 5+ Years

Shift Timings: Regular Shift

Location:Remote

Technical Skills:

•Experience in Oracle Fusion Cloud ERP HCM implementations and/or upgrades.

•Experience in Oracle Fusion Cloud HCM covering Core HR and Compensation

•Proficiency in developing reports and analytics using BI Publisher and OTBI

Oracle Fusion Cloud HCM – Technical

* Experience in Oracle Fusion Cloud ERP implementations and/or upgrades.

* More than 4 years of experience in working on HCM modules of Oracle Fusion/R12 covering Core HR, Compensation, Absence, Benefits and Time & Labor.

* At least 2 years of experience in the completion of full life-cycle implementations with Cloud HCM Suite

* In-depth experience in any or all: Core HR, Compensation, Payroll, Absence, Benefits, Recruiting, Talent Management, Learning, and Time & Labor.

* Must have good experience translating business requirements and design into technical solutions.

* Proficiency in developing reports and analytics using BI Publisher and OTBI.

* Familiar with relational and dimensional logical data modeling.

* Ability to review business processes and translate them into BI reporting and analysis solutions.

* Experience in configuring and supporting reports.

* Experience working with Oracle on product bugs.

* Data analysis and root cause analysis skills.

* Functional and Technical problem investigation skills.

* Understanding of the software development lifecycle, production change control, and project management techniques.

* Excellent communication skills, both written and verbal.

Company: Confidential - Your Trusted Home Cleaning Partner

Location: Remote

Work Hours: Aligned with US Eastern Time (EST)

Job Type: Full Time

About Us:

We are a leading home cleaning service provider, envisioning a world where everyday living is optimized, allowing people to focus on what truly matters. As Your Trusted Home Cleaning Partner, we are dedicated to delivering exceptional service and peace of mind to our customers. We are looking for a dynamic and results-driven Sales Development Representative to join our growing team.

The Role:

We are seeking a highly motivated Sales Development Representative to own the full sales cycle, from initial lead contact to final deal closure. You will be the first point of contact for potential customers, acting as a brand ambassador and a trusted advisor. Your primary goal is to understand customer needs, present tailored solutions, and drive revenue growth by converting leads into satisfied, long-term clients.

Key Responsibilities:

Lead Management & Pipeline Coverage:

• Proactively address and respond to all inbound leads in a timely and efficient manner.
• Ensure complete lead coverage by diligently following up with every assigned lead throughout the sales pipeline.
• Maintain accurate and detailed documentation of all customer interactions within the CRM to ensure transparency and team accountability.

Sales Execution & Conversion:

• Qualify potential customers through insightful discovery conversations to understand their unique needs, challenges, and buying intent.
• Drive sales growth by converting qualified leads into successful closures through persuasive presentation of solutions, handling objections, and effectively showcasing our value.
• Actively manage and maintain a consistent sales pipeline to achieve and exceed defined sales targets.

Negotiation & Deal Closure:

• Lead negotiation discussions with prospective customers to reach mutually beneficial terms and agreements.
• Ensure all pricing, contracts, and commercial terms are clearly communicated, understood, and agreed upon before finalizing every sale.

Customer Focus & Relationship Building:

• Prioritize customer needs in every interaction, demonstrating empathy, professionalism, and a problem-solving mindset.
• Proactively gather customer feedback to help improve service quality and contribute to building long-term relationships and customer retention.

Multi-Channel Communication:

• Engage with customers through a variety of touch points including phone calls, emails, and text messages.
• Ensure all communication is timely, clear, professional, and aligned with our brand voice.

Qualifications & Skills:

• Proven experience in a sales or business development role, with a track record of meeting or exceeding targets.
• Excellent communication, interpersonal, and negotiation skills.
• Strong customer-centric approach with a genuine desire to help and solve problems.
• Self-motivated and disciplined, with the ability to work effectively in a remote setting.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and standard office tools.
• Ability to work a schedule aligned with US Eastern Time (EST) to maximize availability for customers and leads.

What We Offer:

• A competitive compensation package with performance-based incentives.
• The flexibility of a remote work environment.
• Opportunity to be a key player in a growing company with a clear vision.
• A supportive and collaborative team culture.

How to Apply:

If you are a passionate sales professional ready to help us optimize our customers' lives, we would love to hear from you. Please submit your resume.

About Us:

We are a cutting-edge startup reshaping the construction management landscape with AI-driven solutions that simplify complex processes and maximise efficiency. Our platform leverages the latest web and mobile technologies to solve real-world challenges for the construction industry, blending innovation with usability. If you're passionate about building scalable systems and love solving problems, we want you on board!

Who You Are:

A tech enthusiast with a knack for both front-end finesse and back-end brilliance. You’re eager to dive into code and bring ideas to life. You think in Angular components, dream in Node.js APIs, and are equally comfortable navigating MongoDB queries as you are crafting mobile interfaces with React Native or Flutter. You thrive in a fast-paced startup environment and have a passion for building things from scratch, continuously optimising for performance, and ensuring scalability.

What You’ll Do:

• Full-stack Magic: Craft seamless, intuitive UIs with Angular and powerful, RESTful backend services using Node.js and MongoDB.
• End-to-End Development: Own features from brainstorming to deployment—handling everything from database architecture to front-end performance.
• Optimise and Scale: Ensure that our platform is high-performing, scalable, and future-proof. You’ll be part of laying the groundwork for big, exciting growth.
• Collaborate & Conquer: Work closely with our design, product, and AI teams to integrate machine learning and automation features into our platform, pushing the boundaries of what tech can do in construction.

Tech Stack:

• Frontend: Angular for web
• Backend: Node.js, Express, NestJS
• Database: MongoDB
• Cloud & DevOps: AWS, Docker, CI/CD pipelines

What You Bring:

• Angular wizardry—you know your way around components, services, and everything in between.
• Node.js expertise—you can build robust, scalable APIs and thrive in an asynchronous environment.
• React Native/Flutter mobile skills—a passion for crafting intuitive mobile experiences. (Good to have, but not mandatory)
• MongoDB knowledge—you understand database design, indexing, and aggregation pipelines.
• Code Quality Focus—whether it's writing tests or reviewing pull requests, you're all about clean, maintainable code.
• Experience with Git, CI/CD, and working in an agile, fast-paced team.

Bonus Points For:

• Experience in AI/ML integrations or a curiosity about machine learning’s potential in web and mobile apps.
• Familiarity with GraphQL and modern state management libraries.
• Experience with Microservices

Why Work With Us:

• Impact: Be part of a mission-driven startup solving real-world problems in a trillion-dollar industry.
• Innovation: Collaborate with a forward-thinking team to build AI-powered, scalable tools from the ground up.
• Growth: We’re a fast-growing startup, so your career can skyrocket here. Bring your ideas, and we’ll give you the space to make them happen.
• Culture: A collaborative, tech-driven, and fun work environment that values creativity, ownership, and growth.

#HiringNow

We are looking "Branch Manager - Sales" for Reputed Client @ Permanent Role.

Experience :3+ Years

•Justify the budget of total sales designed by organization for the branch cost MoM which are sales + revenue + MF + franchisee acquisition + branch profitability.

•Source HNI clients and franchisee every month.

•Generate good revenue for the company as per the expectations and promote all the products of the company.

•Work on improving the sales number at branch level.

Location : Coimbatore

Must have:

 2+ years of development experience in Microsoft Dynamics NAV/BC (ERP

software)

 Experience with Test-Driven-Development

 Experience in the connection of APIs

 In-depth knowledge and experience in AL and/or C/AL, Visual Studio Code,

Azure DevOps, Git

 Very good communication skills (read, write, speak)

 Team player with a strong willingness to tackle things together

 Availability to travel if needed

Nice to have:

 Good knowledge of software architecture

 Basic knowledge of the Microsoft Azure platform

 Knowledge of quality assurance and documentation

 Experience in working in agile teams using Scrum

 Writing and implementing test automation in AL

 PowerShell, and MS SQL Server

 Ideally knowledge of or interest in acquiring knowledge of the extended

Microsoft 365 stack: C# development, Azure Functions, Microsoft Power

Automate (Microsoft Flow) / Microsoft Power Apps

Job ID: RP1001

Required Experience- 4+ years

Expected joining within two weeks

Preferred Skills:

• Good communication skills in English (Written and Oral)
• Strong knowledge of RDBMS concepts
• Strong analytical and problem-solving skills
• Experience in performance tuning
• Experience in interaction with the customer
• Technical skills Java, HTML, CSS, TypeScript, SpringBoot, Hibernate, Microservices
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
• Ability to explore the application by himself/herself from the training provided

Responsibilities:

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
• Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

Job Locations: Bangalore, Pune, Chennai, Dehradun, Mohali, Panchkula, or Gurugram (Currently Remote)

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.