Loading...

{{notif_text}}

The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, in partnership with UpGrad, is LIVE.Join now!
{{hours_remaining}}:{{minutes_remaining}}:{{seconds_remaining}}Want to save 90% of your recruiting time? Learn how in our next webinar on 22nd March at 3 pmLearn more

Customer Service Lead
Posted by Salil Bhargava

apply to this job

Locations

Pune

Experience

1 - 4 years

Salary

{{200000 / ('' == 'MONTH' ? 12 : 100000) | number}} - {{400000 / ('' == 'MONTH' ? 12 : 100000) | number}} {{'' == 'MONTH' ? '/mo' : 'lpa'}}

Skills

Business Development
Customer Success
Customer Relationship Management (CRM)

Job description

HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai. We are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. The Job Description is as follows: 1) Making Inbound & Outbound calls to potential customers and answering queries about our services 2)Collecting &Preparing reports for Management. 3)Collecting Customer Feedback About our Services. 4)Converting enquiries into appointments for our service providers. The Ideal Candidate : 1. Has 1-4 years of experience managing a team. 2. Has strong analytical skills and excellent skills with MS Office/Excel. 3. Can wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment.

About Healyos

HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai.

Founded

2015

Type

Products & Services

Size

6-50 employees

Stage

Profitable
View company

Similar jobs

Manager - Operations - BPO/ ITeS

Founded 2007
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore)
Experience icon
8 - 12 years
Experience icon
8 - 18 lacs/annum

Manager - Operations - BPO/ITeS (8-12 yrs) Position Title: Operations Manager Location: Bangalore KEY RESPONSIBILITIES : - Responsible for day to day Operations management - Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). - Resolve/monitor customer escalations as appropriate. - Responsible for mentoring, training, career development, performance management - Provide direction for and support of process change initiatives including robust documentation and training. - Reviewing and Monitoring process accuracy on a periodic basis. - Periodic client reporting and conducting quality audits. - Good Experience in MS office applications (PowerPoint, Visio, MS Project) - Able to work and deliver under pressure, - Should have keen eye for detail. - Must be flexible and able to work in shifts. - Should have confidence to discuss instructions and deliverables with clients and management to ensure clear understanding - Demonstrated experience in dealing with large-scale, highly available, and SLA managed services - Performance Management - People Management - Process Improvements - Client Relationship Management CRITICAL SKILLS REQUIRED : - High analytical skills - Lean Certification or Six Sigma certification would be added advantage, but not mandatory - May or should have information on internet or social networking products or services - Good communications skills and written skills - Excellent knowledge of Service Delivery in a voice/semi voice process - Well versed with Microsoft applications, specially excel and power point - The job will require fairly high amount of work in shift environment as per requirement - Candidate shall be responsible for all risk management & compliance activities as applicable to this functional role. - Candidates should be flexible to work in any shifts including US shifts can only apply with the below mentioned details: Current CTC: Expected CTC: Notice Period:

Job posted by
apply for job
apply for job
Mohammed Ishaq picture
Mohammed Ishaq
Job posted by
Mohammed Ishaq picture
Mohammed Ishaq
Apply for job
apply for job

Customer Support Executive

Founded 2013
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Pune, Bengaluru (Bangalore), Hyderabad
Experience icon
1 - 3 years
Experience icon
3 - 5 lacs/annum

Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills

Job posted by
apply for job
apply for job
Shilpa Agale picture
Shilpa Agale
Job posted by
Shilpa Agale picture
Shilpa Agale
Apply for job
apply for job

Operations Manager

Founded 2016
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Mumbai
Experience icon
1 - 4 years
Experience icon
5 - 6 lacs/annum

Roles and Responsibilities  Co-ordinate and handle pan India business of PicoStone.  Create and maintain relationship with businesses across India.  Perform a role in long-term planning and establishment initiatives.  Supervise overall planning systems, financial management and control.  Drive continuous improvement in operational efficiency and process compliance.  Develop and drive implementation of new processes that support revenue growth.  Design and bring in control mechanism to detect or prevent failures mitigate risk.

Job posted by
apply for job
apply for job
Adarsh More picture
Adarsh More
Job posted by
Adarsh More picture
Adarsh More
Apply for job
apply for job

Customer acquisition Manager

Founded 2015
Products and services{{j_company_types[2 - 1]}}
{{j_company_sizes[1 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Bengaluru (Bangalore), HSR Layout
Experience icon
0 - 3 years
Experience icon
1 - 6 lacs/annum

Job Opening for 1 person GhareluHelp.com Job Profile name: Manager Sales and customer relation CTC: 1.5L to 6L ( 12000 to 50,000 / Month) Mandatory: 1- Person should have a 2 wheeler 2- Education : Any Graduate ( BE, BSc, BBM, MBA, ) 3- Language: English,Hindi, Should be willing to learn Kannada. optional: Tamil, Telugu, Malayalam Responsibilities: - Customer conversion and Customer Relation Job Timing: flexible Send your resume: email: info@ghareluhelp.com WhatsApp: 9008649808

Job posted by
apply for job
apply for job
arjun singh picture
arjun singh
Job posted by
arjun singh picture
arjun singh
Apply for job
apply for job
Want to apply for this role at Healyos?
Hiring team responds within a day
apply for this job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.