Customer Service Lead

Job Title: AI Content Intake & Delivery Manager

Location: Bangalore (Hybrid)

Fulltime

Experience Level: 8–12 years

Required Skills & Experience:

• 8-12+ years of experience in content creation across modalities, preferably with a strong agency background.
• Proven track record of leading creative teams and delivering high-quality content across platforms.
• Deep understanding of brand-agency production processes and global campaign workflows.
• Excellent communication, stakeholder management, and storytelling skills.
• Excellent editorial skills, with an eye for consistency, tone, and storytelling.
• Familiarity with AI content tools and agile production models is a plus.
• Ability to work in a structured, fast-paced, and global enterprise environment.

Preferred Qualifications:

• Strategic thinker with a creative mindset and operational rigor.
• Comfortable navigating ambiguity and driving clarity in fast-paced environments.
• Understanding of brand voice, content governance, and internal compliance processes.
• Passionate about content innovation, consumer engagement, and platform-native storytelling.
• Experience working in consumer goods (CPG/FMCG) or large matrixed organizations.
• Familiarity with digital asset management (DAM) systems or content lifecycle workflows.

Job Description:

As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales. 

You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.

Key Responsibilities:

- Prospect and qualify new sales leads.

- Contact potential customers through phone calls, emails, and meetings.

- Present and promote products/services to prospective customers.

- Understand customer needs and recommend suitable solutions.

- Close sales and achieve quarterly and annual sales targets.

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with the marketing team to develop sales strategies.

- Keep abreast of industry trends, competition, and market conditions.

Requirements:

- Proven experience as a Sales Executive 

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail.

- Fluency in English and proficiency in regional languages as applicable.

Benefits:

- Competitive salary and performance-based incentives.

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing.

Job Description

• Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth.
• Experince in B2B is must.
• Craft content strategies that guide the content team based on keyword research.
• Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp.
• Lead content marketing outreach & high-quality link building campaigns and initiate communication with prospective websites & influencers
• Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI)
• Collaborate with internal teams to create landing pages and optimize the user experience
• Identify SEO issues with a continuous audit process and ensure that those issues are reported to concerned teams on time.
• Work closely with the content team to ensure the generation of SEO-friendly content
• Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting
• Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels.

Requirements

• Excellent communication skills (both written and verbal)
• Proven working experience in SEO.
• Strong technical SEO knowledge based on Search Console & other industry tools.
• Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc.
• Sound knowledge of SEO best practices and the latest trends.
• Solid knowledge of website analytics tools (e.g., Google Analytics)
• Strong analytical skills and data-driven thinking
• Experience in doing SEO for SaaS/large publications is a plus.

Job Title: AWS-Azure Data Engineer with Snowflake

Location: Bangalore, India

Experience: 4+ years

Budget: 15 to 20 LPA

Notice Period: Immediate joiners or less than 15 days

Job Description:

We are seeking an experienced AWS-Azure Data Engineer with expertise in Snowflake to join our team in Bangalore. As a Data Engineer, you will be responsible for designing, implementing, and maintaining data infrastructure and systems using AWS, Azure, and Snowflake. Your primary focus will be on developing scalable and efficient data pipelines, optimizing data storage and processing, and ensuring the availability and reliability of data for analysis and reporting.

Responsibilities:

1. Design, develop, and maintain data pipelines on AWS and Azure to ingest, process, and transform data from various sources.
2. Optimize data storage and processing using cloud-native services and technologies such as AWS S3, AWS Glue, Azure Data Lake Storage, Azure Data Factory, etc.
3. Implement and manage data warehouse solutions using Snowflake, including schema design, query optimization, and performance tuning.
4. Collaborate with cross-functional teams to understand data requirements and translate them into scalable and efficient technical solutions.
5. Ensure data quality and integrity by implementing data validation, cleansing, and transformation processes.
6. Develop and maintain ETL processes for data integration and migration between different data sources and platforms.
7. Implement and enforce data governance and security practices, including access control, encryption, and compliance with regulations.
8. Collaborate with data scientists and analysts to support their data needs and enable advanced analytics and machine learning initiatives.
9. Monitor and troubleshoot data pipelines and systems to identify and resolve performance issues or data inconsistencies.
10. Stay updated with the latest advancements in cloud technologies, data engineering best practices, and emerging trends in the industry.

Requirements:

1. Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
2. Minimum of 4 years of experience as a Data Engineer, with a focus on AWS, Azure, and Snowflake.
3. Strong proficiency in data modelling, ETL development, and data integration.
4. Expertise in cloud platforms such as AWS and Azure, including hands-on experience with data storage and processing services.
5. In-depth knowledge of Snowflake, including schema design, SQL optimization, and performance tuning.
6. Experience with scripting languages such as Python or Java for data manipulation and automation tasks.
7. Familiarity with data governance principles and security best practices.
8. Strong problem-solving skills and ability to work independently in a fast-paced environment.
9. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
10. Immediate joiner or notice period less than 15 days preferred.

If you possess the required skills and are passionate about leveraging AWS, Azure, and Snowflake to build scalable data solutions, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant experience and achievements in the AWS, Azure, and Snowflake domains.

Desired Candidate Profile

Full Stack Developers at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping.

We would welcome someone to the team who:

• Loves to write “clean”, well designed code to solve complex problems
• Can design, develop and test the core product software and databases to ensure strong optimization and functionality
• Is inclined to contribute in all phases of the development lifecycle and takes end to end ownership of the project
• Follows best industry practices
• Is excited to support others to succeed and shine in a collaborative team culture

• 1+ years of experience in developing web based applications
• Good knowledge of NoSQL databases, and query optimisations
• Experience with MongoDB, Express JS, React JS, Node JS
• Ability to pay attention to UI detail and develop amazing, non-standard user experiences
• Exposure to TypeScript will be plus