Customer Service Lead

HaystackAnalytics is looking for a user-experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
Responsibilities
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive
user experiences.
• Facilitate the client’s product vision by researching conceiving, sketching, prototyping, and user-
testing experiences for digital products.
• Designing client-specific websites using available content management systems such as
WordPress along with other common web technologies
• Defining information architecture, interactions and hierarchy of content following the user-
centred design (UCD) principles.
• Simplifying complex and ambiguous briefs to arrive at actionable goals with minimal direction.
• Facilitate stakeholder workshops, doing presentations and approaching with a problem-solving
mindset.
• Pitching creative concepts to internal teams and clients, lateral thinking, brainstorming and
ideation.
• Designing for client-specific requirements with a combination of experience across designing for
mobile and web focused applications, as well as complex and information-rich interfaces.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide
range of devices and interfaces.
• Develop projects from creative concept to final deliverable in traditional and new media
(augmented/virtual reality, social media, etc.).
• Ensure a consistent approach to design, employing design systems, bring efficiency in your
process, creating icons and graphics.
• Take a user-centred design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks, and champion new ideas.

Requirement
• Three or more years of UX design experience. Preference will be given to candidates who have
experience designing complex solutions for complete digital environments.
• Expertise in standard UX software such as Sketch, Figma, InVision, UXPin, Balsamiq, Framer, and
the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. Experience with Principle,
Webflow, After-Effects and other prototyping and digital design tools is a bonus.
• A solid grasp of user-centred design (UCD), planning and conducting user research, user testing,
A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
• Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and
clients.
• A clear understanding of the importance of user-centred design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete
design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via
a distributed model, to regularly deliver design solutions for approval.
• Be open to receiving feedback and constructive criticism.
• Be passionate about all things UX and other areas of design and innovation. Research and showcase
knowledge in the industry’s latest trends and technologies.
• Ensuring a sharp eye towards attention to details in designing pixel perfect digital interfaces.
• Knowledge of best UI practices and staying updated with upcoming digital trends and new digital
technologies.
• Fluent in English - verbal and written.

Who are we?
HaystackAnalytics is a company working in deep technology of genomics, computing, and data science for creating the first of its kind clinical reporting engine in healthcare. We are a new but well-
funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM coremteam). Some of the technologies we have created are a global first in infectious disease and chronic
diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our
products to international shores.

Position: Bank-end Developer


● Familiarity with most of the following programming languages/frameworks : Javascript,

node.js.

● Familiarity with SCM tools like Git and code editors like VSCode.

● Adequate knowledge of Relational and non-relational Databases like mysql and mongoDB.

● Functional knowledge or hands on design experience with Web Services (REST)

● A solid understanding of how web applications work including security, session

management, and best development practices (Basic Auth, JWT, etc).

● Knowledge of Blockchain, Linux OS, CI/CD, cloud platforms like AWS, GCP, etc, is a plus.


Location: Mumbai

Type: Full-time

Start Date: Immediate

Salary: To be discussed

Job Description
Function: Software Engineering → Other Software Development

Java
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

Responsibilities:
Contribute to all phases of the development lifecycle.
Write well-designed, testable, efficient code.
Ensure designs comply with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Key Skills:

Experience a minimum of 1 year building client-side of web development using React. A good eye for UI and UX design
React, Redux, TypeScript, Socket.io, Jest, Supertest, HTML5, SCSS, Docker, Kubernetes
Node.js (Good to have)
Experience with SOAP and REST web services from a client perspective Web API
Experience working with Bitbucket, Jira, Clickup
Experience working with Agile Scrum methodology
A self-driven attitude
Excellent written and spoken English
A knowledge and interest in sport will be helpful

Relevant Experience: 1 to 4+ years
Qualifications: Computer Science or Software Engineering degree

9+ years relevant experience in consumer tech/ or SaaS space
b. Strong Technical Background:
i. Strong grasp of Nodejs/Python stack
ii. Strong programming, architecture, DevOps and QA chops.
iii. Experience working with a diverse engineering stack in a fast-paced
environment
iv. Databases/Datastores : Mysql, Redis / Memcache, MongoDB
v. Basic Understanding of Android, iOS, Web Application stacks
vi. One of SQS, RabbitMQ, SNS
vii. Familiarity with AWS and its services including RDS, ECS, EBS,
Cloudwatch, ELK, Redshift
viii. Nice to have -
1. Logging : ELK, Cloudwatch.
2. Frontend : html , css , Javascript
3. Protocols : HTTP, XMPP, MQTT, Socket.io, TC
c. Prior management and team-building experience. You'll be managing several direct reports initially and will have the opportunity to scale and build out a
high-performing engineering team

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

 

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

Roles & Responsibility:
1. To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.
2. Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.
3. Create content which gives website readers access to information in a simple, easy to understand language.
4. The content writer should know the target audience and write content to engage and draw visitors.
5. Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.
6. Creating stories from in-house reports/surveys monthly.
7. Developing new ideas for web content.
8. Work with team members to enhance content pieces.
9. Candidates handled a team will be given preference.
Desired Profile
1. Freshers with impressive writing skills are welcome.
2. As a web content writer, ability to write engaging content for websites.
3. Knowledge in writing content for websites/print/company blogs.
4. Good written and communication skills.
5. Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.
6. Excellent time management skills.
Personal Traits:
1. Excellent written and oral communication skills.
2. Excellent problem solving skills.
3. Should be excellent in Time Management, Planning Skills & Organizing Skills.

GM Sales- Bookeventz Flagship VenuesAt Bookeventz Flagship, we are looking for Dynamic individuals who likes taking Ownership and Building a Business Vertical with a strong Customer-Focus to help us become the most trusted brand of Venues in India.Job objectives :- Manager PnL for Flagship Properties of a City for the Company- Drive the offline channels and close liaising with the online team to ensure meeting targets- Building Sustainable demand channels from a long term perspective- Monitoring key performance metrics of the Sales team and drive bookings- Build relationship with the Property owners and discuss on how to increase occupancy at the Property- Overlooking Operations (quality of service & escalations) during Events and ensuring high quality of customer experience - Build a highly engaged and energetic team strive for success - Creating new processes to improve operational efficienciesWe are looking for someone who :- Is passionate about Sales and loves driving Growth for the Company- Likes building a team, setting up processes and driving nos. from them- Has prior experience of leading a sales team (min 3yrs), setting up Processes and KRAs for them- Is good with Analysing data, bringing out Inferences and incorporating changes in the process - Has Good Communication and Negotiation SkillsAbout Bookeventz Flagship:At Bookeventz.com, we are building India's largest chain of Trusted Event Venues with assured quality and service at best price. We are reforming the way Customer books a Venue for their Events and the whole Event Experience at our Flagship Properties.Dream, build and iterate. That's our mantra. Be a part of the team who will re-define Event Booking Experience!