Experience – 3+ years
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.
Key Responsibilities :
- The individual role that you’ll play in our team.
- To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
- Create better modes of operations to make customer service easier for both team members and customers.
- Pay attention to customer’s details and complaint
- Provide customer training and education on company products.
- Provide technical support to customer, with the help of Technical team.
- Establish a successful account management routine.
- Create, manage and track customer data using online tools.
- Develop and implement a well-planned customer on-boarding.
- Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
- Closely monitor the assigned Accounts; providing insight to Customers.
- To be responsible for customer retention and the prevention of churn across our Customer base.
- Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
What we want to see in the potential Candidate
- Ability to work on customer relationship management applications.
- Quick learner and versatile.
- Must possess strong communication skills in English,---both written and verbal
- Excellent skills for communicating and relating with both team members and customers
- Good interpersonal skills to create a cordial relationship with team members
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- Have good to handle disputes and emergencies
- Must have a strong understanding of our Customers’ business objectives.
- Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
- An excellent problem solver with strong analytical skills
- The ability to manage your time and plan your day effectively

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Job Summary:
As a Data Engineering Lead, your role will involve designing, developing, and implementing interactive dashboards and reports using data engineering tools. You will work closely with stakeholders to gather requirements and translate them into effective data visualizations that provide valuable insights. Additionally, you will be responsible for extracting, transforming, and loading data from multiple sources into Power BI, ensuring its accuracy and integrity. Your expertise in Power BI and data analytics will contribute to informed decision-making and support the organization in driving data-centric strategies and initiatives.
1) Required Experience : 6+ years
2) Lead Experience : 2+ years
3) Mandatory Skills : Power BI , SQL , Azure Data Factory
4) Budget Range : 28 - 32 LPA
5) Locations : Hyderabad , Indore and Ahmedabad
6) Immediate joiners preferrable
7) Total 4 rounds will be conducted and Candidate should attend 1 round in F2F in Hyderabad , Indore and Ahmedabad locations
8) Candidate should be available to work all 5 days in work from office
We are looking for you!
---> As an ideal candidate for the Data Engineering Lead position, you embody the qualities of a team player with a relentless get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value to your job accomplishments. You thrive under pressure, maintaining a positive attitude and understanding that your career is a journey. You are willing to make the right choices to support your growth. In addition to your excellent communication skills, both written and verbal, you have a proven ability to create visually compelling designs using tools like Power BI and Tableau that effectively communicate our core values.
---> You build high-performing, scalable, enterprise-grade applications and teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality outputs, and ensure customers remain referenceable. With over eight years of experience in data engineering, you possess a strong sense of self-motivation and take ownership of your responsibilities. You prefer to work independently with little to no supervision.
---> You are process-oriented, adopt a methodical approach, and demonstrate a quality-first mindset. You have led mid to large-size teams and accounts, consistently using constructive feedback mechanisms to improve productivity, accountability, and performance within the team. Your track record showcases your results-driven approach, as you have consistently delivered successful projects with customer case studies published on public platforms. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our data engineering team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self.
---> You know that success hinges on commitment, our differences make us stronger, and the finish line is always sweeter when the whole team crosses together. In your role, you should be driving the team using data, data, and more data. You will manage multiple teams, oversee agile stories and their statuses, handle escalations and mitigations, plan ahead, identify hiring needs, collaborate with recruitment teams for hiring, enable sales with pre-sales teams, and work closely with development managers/leads for solutioning and delivery statuses, as well as architects for technology research and solutions.
What You Will Do:
- Analyze Business Requirements.
- Analyze the Data Model and do GAP analysis with Business Requirements and Power BI.
- Design and Model Power BI schema.
- Transformation of Data in Power BI/SQL/ETL Tool.
- Create DAX Formula, Reports, and Dashboards. Able to write DAX formulas.
- Experience writing SQL Queries and stored procedures.
- Design effective Power BI solutions based on business requirements.
- Manage a team of Power BI developers and guide their work.
- Integrate data from various sources into Power BI for analysis.
- Optimize performance of reports and dashboards for smooth usage.
- Collaborate with stakeholders to align Power BI projects with goals.
- Knowledge of Data Warehousing(must), Data Engineering is a plus
What we need?
• B. Tech computer science or equivalent
• Minimum 6+ years of relevant experience
Our Client is a technology based luxury home design company that is committed to creating unique and personalized spaces for our clients. They are into interior designing for HNI clients for their luxury designing needs.
About the role:
- Planning, Budgeting and Forecasting
- Assist the Head Finance in overseeing the company's fiscal activities including planning, budgeting, and financial forecasting.
- Working closely with Sales/Operations/Supply Chain team to ensure delivery of agreed budget.
- To work with Business team in evaluation of monthly financial result, identify the reason for lower performance and work for corrective actions.
- Meet accounting financial objectives by assisting Finance Head in forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Statutory Compliances
- Ensure timely compliance with all statutory and regulatory authorities including ROC compliances.
- Avoid legal challenges by understanding current and proposed legislation, assisting Finance Head in enforcing accounting regulations, and recommending new procedures
- Checking the bills to comply with local stipulations of finance, tax and relevant legal provisions.
- Monitoring GST Returns - GSTR 1, GSTR 3B and Annual return in 9/9C; reconciliation of Input Tax Credit in books of accounts with GSTR 2A and Electronic Credit Ledger
- Monitoring TDS compliance, deduction and monthly payment, preparation and submission of TDS returns
- Financial Reporting
- Assist and monitor day to day accounting (including accounts payable and accounts receivable)
- Ensure hygiene of accounting processes.
- Reconcile Account Receivable & Accounts Payable including ageing analysis.
- Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; and preparing reports as required by management.
- Prepare various month/quarterly/annual reconciliations.
- Support in Audit completion - Statutory Audit and Internal Audit; submission of data related requirement & co-ordination with auditors
Requirements
- CA with 3+ years of experience
- Excellent Microsoft Office skills
- Excellent organization skills: ability to plan and organize work so that it is efficient and effective
- Experience in GST filing, TDS filing, and other statutory compliance are recommendatory.
- Experience in Startup is an added advantage.
- Strong analytical skills, communications and presentation skills are required.
- Attention to details and drawing conclusions from large data are critical capabilities.

Airflow developer:
Exp: 5 to 10yrs & Relevant exp must be above 4 Years.
Work location: Hyderabad (Hybrid Model)
Job description:
· Experience in working on Airflow.
· Experience in SQL, Python, and Object-oriented programming.
· Experience in the data warehouse, database concepts, and ETL tools (Informatica, DataStage, Pentaho, etc.).
· Azure experience and exposure to Kubernetes.
· Experience in Azure data factory, Azure Databricks, and Snowflake.
Required Skills: Azure Databricks/Data Factory, Kubernetes/Dockers, DAG Development, Hands-on Python coding.
Required Skill Set-
Project experience in any of the following - Data Management,
Database Development, Data Migration or Data Warehousing.
• Expertise in SQL, PL/SQL.
Role and Responsibilities -
• Work on a complex data management program for multi-billion dollar
customer
• Work on customer projects related to data migration, data
integration
•No Troubleshooting
• Execution of data pipelines, perform QA, project documentation for
project deliverables
• Perform data profiling, data cleansing, data analysis for migration
data
• Participate and contribute in project meeting
• Experience in data manipulation using Python preferred
• Proficient in using Excel, PowerPoint
-Perform other tasks as per project requirements.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
- Updating customers in a timely fashion regarding the status of quality issues or any requests.
- Participating in product quality planning and control process based on customer’s specifications and requirements.
- Managing escalations to suppliers on product quality, Root cause, action
- Preparing and updating all necessary quality reports as required by customers.
Desired Candidate Profile
What you need to have:- Experience in handling customer complaints
- knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
- Communication skills, problem solving attitude
- Client facing experience
- Product Quality management
- Escalation and complaint management
Requirements
-
Previous work experience in Web3 Product Design
-
Or experience in software design
Responsibilities
Hiring Process
-
Application Review
-
Introductory Interview
-
Technical Interview
-
Offer Letter
- Design intuitive, human-centric flows, and experiences on the web, iOS, and Android
- Own a wide variety of projects that vary from big picture concepts to granular feature details
- Identify and produce design artifacts that make the team more effective (journey map, user flow, wireframes, etc.)
- Analyze the success of your solutions and iterate
- Create our design system from scratch yourself and help onboard future designers as we scale
- Present work and use design to build alignment and influence product direction
- Research and understand users, plan and conduct usability tests, and leverage data to make confident design decisions
- Influence our product roadmap by advocating for the user and educating the team on key design concerns
- Contribute to high-level strategic decisions with the engineering team and leadership
Skills & Requirements
- If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- 1-8 years of experience delivering extraordinary design as a UX designer, information architect, interaction designer, or similar. Experience designing in the fintech industry is a big bonus.
- Portfolio with a history of impactful projects that showcase your design process
- Strong UX, interaction, and visual design skills
- A human-centric approach to designing products
- A bias for action and a tenacious focus on how your work impacts users and the business
- Strong cross-functional collaboration and communication skills
- Fluency in commonly used design software (FIGMA!) and related tools
Good to have
- Experience leading / mentoring other designers
- Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
- Experience setting a vision for a product experience.
- Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
- Ability to write and edit HTML, CSS, and Javascript
- Conceptual understanding of popular front-end frameworks like Angular and React


Experience : 1- 6 yrs
Qualification - MCA /B. Tech, BE/BCA
Job Nature - Permanent
Skills - PHP, Laravel, Codeigniter, MYSQL, CSS, Jquery
Working days - 5
Description :
1. Should have hands-on experience in Web Development
2. Good understanding of PHP and Object-oriented programming paradigm.
3. Able to understand project requirements and handle project independently.
4. Strong learning capability.
5. Having a good knowledge of Jquery.
6. Framework experience would be beneficial.
7. Should be comfortable to work with the team.
8. Should be comfortable with work on any MVC based framework.
Skills required :
1. Able to understand project requirement and handle project independently.
2. Strong learning capability.
3. Contribute in all phases of the development.
4. Knowledge of PHP/CodeIgniter/Magento/ Laravel/ Symfony/ Wordpress will be preferred.
4. Basic Knowledge of JavaScript, Web Services.
5. Sound knowledge of PHP, Mysql, Jquery
PERKS & BENEFITS :
Employees Family Health Insurance, EPF & ESIC.
Employee Health Insurance.
Late-night meal facility.
Innumerable in-house & outdoor party.
Cab facility available in late-night working.
Various compensations & bonuses.
No dress code
Festival Celebration
Employees B'day celebration.
Hobby club
Mini Gym
Cafeteria facility
Work from home
About Webkul :
- Webkul Software Pvt. Ltd. is a leading ERP and E-Commerce development company with more than 1000 products in our marketplace and serves more than 80,000 customers worldwide. Working range of open source platform for E-Commerce, ERP, CMS. Webkul store is the largest plugin marketplace in the world and serving open source as well as other sectors.
- Our Culture is the most important factor for our growth. This is the place where people will be learning till they are working. We are now 400 plus from just 3, being a self-funded company it's a big count. We follow open communication, completely unbiased towards caste, creed, gender, and religion. We conduct many national and international conferences also.
Webkul is one of the largest open source contributors from India, We have more than 12000+ Github star, which is one of the largest from the country, Two of our open source projects :
- Bagisto
- Uvdesk
Has been selected by GITHUB, you may visit- https://github.com/collections/made-in-india
We are also major open source contributor to popular open source project like :
- Magento
- Opencart
- Woocommerce
- Prestashop
- Akeneo
Awards & Appreciation :
- Deloitte winner
- Magento Top Selling Extension Awards
- Top Enterprise Venture by Smart CEO
https://webkul.com/deloitte-award-winner-2018/
Startup 50 by smart CEO - 2018
To know about our partners and certifications please do visit:
https://webkul.com/about-us/certification/
https://webkul.com/events/magento-live-2019/


Job Description
Niki is an artificially intelligent ordering application (http://niki.ai/app" target="_blank">niki.ai/app). Our founding team is from IIT Kharagpur, and we are looking for a Natural Language Processing Engineer to join our engineering team.
The ideal candidate will have industry experience solving language-related problems using statistical methods on vast quantities of data available from Indian mobile consumers and elsewhere.
Major responsibilities would be:
1. Create language models from text data. These language models draw heavily from statistical, deep learning as well as rule based research in recent times around building taggers, parsers, knowledge graph based dictionaries etc.
2. Develop highly scalable classifiers and tools leveraging machine learning, data regression, and rules based models
3. Work closely with product teams to implement algorithms that power user and developer-facing products
We work mostly in Java and Python and object oriented concepts are a must to fit in the team. Basic eligibility criteria are:
1. Graduate/Post-Graduate/M.S./
2. Industry experience of min 5 years.
3. Strong background in Natural Language Processing and Machine Learning
4. Have some experience in leading a team big or small.
5. Experience with Hadoop/Hbase/Pig or MaprReduce/Sawzall/Bigtable is a plus
Competitive Compensation.
What We're Building
We are building an automated messaging platform to simplify ordering experience for consumers. We have launched the Android App: http://niki.ai/app" target="_blank">niki.ai/app . In the current avatar, Niki can process mobile phone recharge and book cabs for the consumers. It assists in finding the right recharge plans across topup, 2g, 3g and makes the transaction. In cab booking, it helps in end to end booking along with tracking and cancellation within the App. You may also compare to get the nearest or the cheapest cab among available ones.
Being an instant messaging App, it works seamlessly on 2G / 3G / Wifi and is light weight around 3.6 MB. You may check out using: https://niki.ai/" target="_blank">niki.ai app



