Experience ā 3+ years
Location - Pune
Ā
Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.
Ā
Key Responsibilities :
- The individual role that youāll play in our team.
- To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
- Create better modes of operations to make customer service easier for both team members and customers.
- Pay attention to customerās details and complaint
- Provide customer training and education on company products.
- Provide technical support to customer, with the help of Technical team.
- Establish a successful account management routine.
- Create, manage and track customer data using online tools.
- Develop and implement a well-planned customer on-boarding.
- Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
- Closely monitor the assigned Accounts; providing insight to Customers.
- To be responsible for customer retention and the prevention of churn across our Customer base.
- Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
What we want to see in the potential Candidate
- Ability to work on customer relationship management applications.
- Quick learner and versatile.
- Must possess strong communication skills in English,---both written and verbal
- Excellent skills for communicating and relating with both team members and customers
- Good interpersonal skills to create a cordial relationship with team members
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- Have good to handle disputes and emergencies
- Must have a strong understanding of our Customersā business objectives.
- Ability to identify and articulate how solution supports achievement of the Customersā strategic business goals
- An excellent problem solver with strong analytical skills
- The ability to manage your time and plan your day effectively
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promobi Technologies
About
Promobi Technologies:Ā Ā Ā
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.Ā
Ā
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product) Ā
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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š· Experience- 2+ Years
š· Location- Mumbai (Andheri East)
š· Mode- 5 Days WFO
(Only immediate joiners & candidates serving notice period)
āØ What we want:
ā Currently working in a product-based company
ā Prior e-commerce platform/project experience
ā Strong experience with MERN Stack development
ā Proficiency in ReactJS & modern JavaScript (ES6+)
ā Solid Node.js backend development skills
ā Database management experience (MongoDB preferred)
ā RESTful API design & integration
ā Code optimization & performance mindset
Job Role: Customer Support Ā Executive
Location: HSR Layout; BangaloreĀ
Employment Type: Permanent & Full timeĀ
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:Ā
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:Ā
ā¢ Handling customer queries and managing customer coordinationĀ
ā¢ Approach all queries with customer centric attitude
ā¢ Manage data and MIS reports
ā¢ Offering exceptional customer service and satisfactionĀ
ā¢ Help build and improve processes
ā¢ Adhere to set standards of TAT and SLA
ā¢ Demonstrates customer empathy during all interactions with customers.Ā
QualificationsĀ
1. Min 1 to 3 yearsā experience in a customer support roleĀ
2. Can handle voice and non-voice process (chat, email, phone)Ā
3. Excellent interpersonal skillsĀ
4. Excellent written and oral communication skills in English and HindiĀ
5. A quick learnerĀ
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Calling All Tech Grads from Thane and Mumbai: Level Up Your Skills with Our FREE Digital Marketing Internship!
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- Learn by Doing:
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Sound like a dream come true? There's more!
- Become a Part of the Team:Ā If you impress us with your skills and dedication, you could land a full-time job as a Website Designer, Social Media Marketer, or SEO Specialist! We might even offer a 2-year contract to keep you on board.
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Not everyone will make it.Ā This program is competitive, and some applicants might not be the right fit, or might miss too many sessions. But hey, that's okay! You can always apply again for our next internship and keep building your skills.
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Who is Tealbox Digital?
Tealbox Digital is a data driven performance marketing agency, founded by an IIT-Delhi alumnus and a UCSD alumnus, servicing high growth startups with growth marketing strategies and execution. Weāre a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve problem statements within the performance marketing space.
About You
Youāre someone who gets excited by the thought of actually becoming a master deal closer. You know you have an innate ability to be convincing, to craft your words succinctly and get your message across with high impact. And now you want to put these skills to test, and improve them significantly, by working with some fantastic sales people who are engaging with International Businesses from all parts of the world.
Do you get excited by the thought of solving critical complex problems for business owners? Our journey at Tealbox.digital is an exciting one, where you can come and get ample opportunities to act as consultants to business owners and help them address their business growthĀ concerns.
This is an internal revenue growth role, and weāre looking for 2 core skills:
- Youāre consistent and persistent like noone has ever seen before
- You have strong written and verbal English skills
Day-to-Day Responsibilities
- Youāll be working directly with the cofounder in building pitches and proposals for interesting startups in the US / the UK / Australia and other parts of the world
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- Work directly with our co-founder to sharpen outreach proposals for optimal response rates from prospects
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- Great verbal & written communication skills
- āIN IT TILL YOU WIN ITāĀ attitude- Ready to hit a wall 100 times and break it open
- A basic understanding of business operationsĀ
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- Creative thinker
- You love to write about how to solve specific business problems
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Amazon Web Services (AWS)We are all about building products that make social media fun and a more convenient place to live in and earn from! We @UPCRED dream of changing the way India consumes content in terms of rich media.
If you want to build and scale a product from scratch and create an impact within an entrepreneurial environment, join us!
So as a Full Stack developer in this role, we expect the following from you -
Minimum 2-5 years of product development experience in a startup.
The major tech stack is Node, Python, Django, React, AWS, etc.
You would be someone who has demonstrated experience in building and scaling the product.
Excellent collaboration, communication, and presentational skills to ensure you effectively communicate your team and all the decisions that shaped them, with your stakeholders.
Good to have a portfolio showcasing recent works as live experiences.
If you have a passion for building and scaling marketplaces that stand out for great customer experience, this is a game-changing role in our crazy pursuit to become Indiaās most-loved social brand.
Ā
We at UPCRED
Life so good, youād think weāre kidding:
Competitive salaries.
An extensive medical insurance that looks out for our employees & their dependents. Weāll love you and take care of you, promise.
Flexible working hours.
Tailored vacation & leave policies so that you can enjoy every important moment in your life.
Learning and upskilling opportunities.
Good food, games, and a cool office to make you feel at home.
HOW?
Apply, and let us know your interest?
Working at UPCRED should be a rewarding experience! Great Young people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. We are a startup looking to scale, let us know if you are interested.
NodeJS (Node.js)MongoDBExpressAtĀ DotPe,Ā we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. Weāre seeking aĀ Technical Lead Backend who is ready to work with new technologies and architectures in a forward-thinking organization thatās always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Youāll be joining a small team working at the forefront of new technology, solving the challenges that impact back-end architecture, and ultimately, delivering amazing global user experiences.
Technical Lead Backend
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ā¢ Build cutting-edge, scalable systems by writing simple and efficient code, and pushing your design and architecture limits for new product development
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ā¢ Design and provide guidance on building end-to-end systems optimized for speed and scale
ā¢ Develop new features and infrastructure development in support of rapidly emerging business and project requirements
ā¢ Assume leadership of new projects from conceptualization to deployment
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ā¢ Passion for innovation and creative ideas.
ā¢ Experience in developing automated unit and functional tests along with load & Performance testing
ā¢ Analytical mindset with good problem-solving abilities
ā¢ High proficiency in Data Structure and Algorithms
* Should have Inbound & Outbound Calling experience of minimum 6 months.
* Who is extremely good in communication (Written as well as Verbal).
* Who can speak Tamil Language (Mandatory).
* Who can make cold calls to customer.
* Handle both Outbound/Inbound calls.
* Can be on Phone for a long time and familiar using Dialer Systems.
* Must have decent typing speed (At least 20 WPM).
Graduate Fresher's who can speak Tamil can also apply .
Interested Candidates can share their updated CV.
To appoint Block Sales Managers for every block
To guide them and train them
To inform them of their duties and benefits
To aware them their sales target
To generate revenue
To achieve sales target
To look forward business development opportunities
To submit a daily growth report
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Full Stack Developer - Averlon