Experience – 3+ years
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.
Key Responsibilities :
- The individual role that you’ll play in our team.
- To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
- Create better modes of operations to make customer service easier for both team members and customers.
- Pay attention to customer’s details and complaint
- Provide customer training and education on company products.
- Provide technical support to customer, with the help of Technical team.
- Establish a successful account management routine.
- Create, manage and track customer data using online tools.
- Develop and implement a well-planned customer on-boarding.
- Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
- Closely monitor the assigned Accounts; providing insight to Customers.
- To be responsible for customer retention and the prevention of churn across our Customer base.
- Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
What we want to see in the potential Candidate
- Ability to work on customer relationship management applications.
- Quick learner and versatile.
- Must possess strong communication skills in English,---both written and verbal
- Excellent skills for communicating and relating with both team members and customers
- Good interpersonal skills to create a cordial relationship with team members
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- Have good to handle disputes and emergencies
- Must have a strong understanding of our Customers’ business objectives.
- Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
- An excellent problem solver with strong analytical skills
- The ability to manage your time and plan your day effectively

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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• As a member of the development team, become deeply familiar with the product goals, and provide thought leadership on the technical aspects of realizing the product goals
• Contribute to the SDLC best practices, modeled after contemporary industry standards, and ensure the practices are diligently followed
• Encourage automation in various aspects of software development such as code reviews, unit tests, continuous integration, system testing. Identify appropriate tools, and create best practices around automation
• Participate in requirement gathering, analysis, designing proofs of concepts
• Team up with various stakeholders in aiding project planning, estimation, execution, and production support
• Identify the most appropriate platforms, frameworks, and third-party components to meet the product requirements
• Define and own the interfaces, such as services and APIs between product components
• Perform code walkthroughs, reviews. Promote code-reuse. Identify opportunities for refactoring code, and ensure code is modular and extensible.
• Ensure adequate coverage of functional and non-functional requirements in test plans
• Provide guidance on production support/bug-fixing issues. Own the technical resolution of high-priority fixes
Technical Skills:
• 0-3 years of hands-on experience with Python and Python-based frameworks such as Django, Flask, and web2py, etc.
• Hands-on experience with web-based front-end technologies is a plus
• Understanding of fundamental design principles for building a scalable web application and integration using RESTful APIs and JSON data
• Deep familiarity with n-tier and MVC patterns
• Strong unit testing and debugging skills
• Familiarity with CI tools such as Jenkins
Who are we looking for?
• Should be comfortable working in a team-oriented, fast-paced, collaborative environment
• Willingness to take on ownership and responsibility
• Resourceful, confident under pressure, ability to communicate with folks with varied experience and backgrounds
• Aptitude for problem-solving and analytical skills
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- Consistently recruiting excellent staff.
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- Ability to give presentations.
- Knowledge of relevant health and safety laws.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
Job type: Full time
Role type: Technical/Operations.
Location: Mumbai
Functional Area: Web and app development specializing in CRM and Sales Force Automation IT solutions.
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We are looking for a Business Analyst who will be responsible of complete development cycle of the project and
maintenance. He/ She will be involved in performing detailed requirements analysis, documenting processes,
knowledge transfer, and performing user acceptance testing.
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● Excellent communication skills require.
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● Any Engineering Graduate or Post Graduate.
● BS degree in Information Technology, Computer Science or equivalent
● 3 Years of Professional Experience.
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● Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps
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● An open minded, collaborative culture of enthusiastic technologists.
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About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary
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Company Profile: http://www.andesoftconsulting.com
Good Experience in API Testing
Good Experience in mobile application testing
Good Experience in DB Testing

Requirements:
- Strong passion for Programming in general and Android App development in specific.
- Strong problem-solving skills.
- Strong system design and architecture skills - specifically for android.
- Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
- Over 4+ years of Android App development experience with strong basics and complete exposure to Android development.
- Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.

