Customer Success Specialist

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Description

Power BI JD

Mandatory:

• 5+ years of Power BI Report development experience.

• Building Analysis Services reporting models.

• Developing visual reports, KPI scorecards, and dashboards using Power BI desktop.

• Connecting data sources, importing data, and transforming data for Business intelligence.

• Analytical thinking for translating data into informative reports and visuals.

• Capable of implementing row-level security on data along with an understanding of application security layer models in Power BI.

• Should have an edge over making DAX queries in Power BI desktop.

• Expert in using advanced-level calculations on the data set.

• Responsible for design methodology and project documentaries.

• Should be able to develop tabular and multidimensional models that are compatible with data warehouse standards.

• Very good communication skills must be able to discuss the requirements effectively with the client teams, and with internal teams.

• Experience working with Microsoft Business Intelligence Stack having Power BI, SSAS, SSRS, and SSIS

• Mandate to have experience with BI tools and systems such as Power BI, Tableau, and SAP.

• Must have 3-4years of experience in data-specific roles.

• Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more

• Knowledge of all the Power BI products (Power Bi premium, Power BI server, Power BI services, Powerquery etc)

• Grip over data analytics

• Interact with customers to understand their business problems and provide best-in-class analytics solutions

• Proficient in SQL and Query performance tuning skills

• Understand data governance, quality and security and integrate analytics with these corporate platforms

• Attention to detail and ability to deliver accurate client outputs

• Experience of working with large and multiple datasets / data warehouses

• Ability to derive insights from data and analysis and create presentations for client teams

• Experience with performance optimization of the dashboards

• Interact with UX/UI designers to create best in class visualization for business harnessing all product capabilities.

• Resilience under pressure and against deadlines.

• Proactive attitude and an open outlook.

• Strong analytical problem-solving skills

• Skill in identifying data issues and anomalies during the analysis

• Strong business acumen demonstrated an aptitude for analytics that incite action

• Ability to execute on design requirements defined by business

• Ability to understand required Power BI functionality from wireframes/ requirement documents

• Ability to architect and design reporting solutions based on client needs.

• Being able to communicate with internal/external customers, desire to develop communication and client-facing skills.

• Ability to seamlessly work with MS Excel working knowledge of pivot table and related functions

Good to have:

• Experience in working with Azure and connecting synapse with Tableau

• Demonstrate strength in data modelling, ETL development, and data warehousing

• Knowledge of leading large-scale data warehousing and analytics projects using Azure, Synapse, MS SQL DB

• Good knowledge of building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets

• Good to have knowledge of Supply Chain Domain.

Job Location: Gurgaon

Role Overview

We’re hiring a results-driven Sales Account Executive (AE) to execute sales strategies, close deals, and

drive revenue growth in India and the US. The ideal candidate has a proven track record of exceeding

quotas, building pipelines, and delivering measurable outcomes. This role requires hands-on

execution, collaboration across teams, and a focus on achieving targets.

Roles and Responsibilities:

● Execute Sales Plans: Develop and implement actionable strategies to meet and exceed

revenue goals.

● Build and Manage Pipeline: Prospect, qualify, and close deals, ensuring consistent pipeline

growth

● Close Deals: Lead negotiations, deliver compelling presentations, and achieve sales quotas.

● GTM strategies: Execute GTM strategies in India and US working with potential customers.

● Collaborate Across Teams: Work with Marketing, Product, and Engineering to align strategies

and improve execution.

● Build Customer Relationships: Establish trust with decision-makers, drive retention, and

identify upsell opportunities.

● Track Performance: Monitor KPIs, analyze data, and optimize strategies for better results.

● Mentor the Team: Coach SDRs and junior AEs to improve performance and achieve targets.

Desired Skills and Experience:

● 7+ years of sales experience, with a track record of exceeding quotas.

● 3+ years of experience (recent) in B2B SaaS products.

● Proven expertise in selling tech tools, integrations, and workflow automation solutions to

enterprise customers.

● Excellent negotiation, communication, and interpersonal skills.

● Data-driven mindset with strong analytical and problem-solving skills.

● Ability to thrive in a fast-paced, results-oriented environment.

Competencies Required

○ Excellent interpersonal skills

○ Good written and verbal communication

○ Focus on Results & Customer Experience

○ Entrepreneurial Orientation

○ Innovation and Openness to Learning.

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

·      Have to experience to work cohesively with customers, Sales Team, and Partners

·      Act as a leader when the situation warrants

Have an understanding of the partner ecosystem, products and applications

We are looking for a Full Stack Developer, to be a core member of our Engineering Team, who is a great problem solver, can learn quickly, and communicate clearly. You like to work in a fast-paced environment, want to own the work, get recognized for it and therefore startup environment excites you.

Responsibilities

• Work on end to end website development including frontend, backend and deployment. Build useful and handy tools in field of Admissions and consultancy
• Work on the core platform for Higher Education Aspirants with respect to admissions, resume building, interview experiences and application for B-Schools
• Build efficient, testable, and reusable modules and components
• REST API development for integration with frontend web components which would be easy to manage and scale
• Accurately understand and translate business and user needs into functional backend or frontend code to build robust features
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people
• Writing standalone services with business logic to support automation workflows and integrations
• Support Marketing and Operations team with small tools, scripts or automations across multiple tools

Criteria

Hunger for learning and getting out of comfort zone to build amazing web applications & websites would be enough. Otherwise

• Basic understanding of backend, database and Server technologies
• Knowledge of Frontend technologies (HTML, CSS, JS, ReactJS, VueJS)
• Knowledge of atleast one Backend technologies (NodeJS, Python, ROR, GoLang etc)
• Understanding and knowledge of Database technologies (MySQL, MongoDB)
• Clear understanding of RESTful API development standards.
• Creating database schemas that represent and support business processes. Integration of multiple data sources and databases into one system.

About Company

MBA & Beyond is a global admission consulting startup for applicants who dare to question their purpose with a global MBA. We help purpose-driven applicants make it to the top business schools.

We are looking for a Curriculum Content Developer and Designer for Computer Science (Coding) subject from Grade 1 to 10. The curriculum Designer’s responsibilities include creating detailed, engaging curriculum and quality resources. You should be passionate about learning and aware of how digital technology has reshaped education. You should have excellent technical writing, research, and communication skills. Selected candidate will be responsible for grade wise content outlines, preparing detailed interactive content, examples, assessments, training modules, teachers manual etc.

Job Responsibilities:

• Conduct research and develop quality curricula and learning resources.
• Create stimulating lesson plans and recommend interesting additional resources.
• Develop a range of digital resources to optimize classroom learning.
• Write engaging content that allows learners to meet their learning goals
• Visualize and conceptualize graphics that suit the target audience
• Create high-quality assessment questions for evaluating students’ skills
• Create supplementary teacher and student guides, as well as resource packs.
• Collaborate with other writers, graphic designer, and web designers to create new learning resources.
• Create tests, exams and other formal and informal assessments to gauge the effectiveness of curriculum.

Skills Desired:

• Degree in Education and having excellent knowledge of HTML, CSS, JavaScript, Python, AI, ML, IoT and DBMS.
• Computer Science / IT teaching experience will add advantages
• Master’s degree preferable
• Excellent collaboration, and written and verbal communication skills.
• Willingness to learn new skills
• Strong digital and research skills.
• Strong planning skills, vision, creative intelligence.

Eligibility Criteria:

• Having 1-5 year of experience in similar domain.
• Appropriate educational background (minimum- Graduate in Computer Science /BE /B.Tech in Computer Science)
• Good knowledge in computer programming languages

At Qsignage, we are looking for a person who is highly passionate about building innovative solutions for the rural market with a focus on value-driven deliverables, wants to work, learn and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys project management, process improvement, and fast pace environment. 

Apply to the link below and get in touch with us now!

SKILLS REQUIRED (Market Research and Product Development)

• A passionate researcher who leverages opportunities and deliver actionable insights for driving innovation 
• Intellectually curious about learning new skills and challenging self to be better in every move made towards the company's growth
• Ability to build and manage the diversified team and show a sense of direction towards achieving the vision
• Able to champion customers and market insights to drive product, market, and business strategies
• Should be able to identify and address critical business issues through collaboration, analytics, and market intelligence
• Ability to liaising with the clients to negotiate on the research projects

ROLES AND RESPONSIBILITIES

• Communicate and collaborate with internal and external stakeholders to understand the business need
• Understand the business objectives and design a research methodology to dig out the primary as well as secondary information
• Should be able to collect data on Customers, Market place and competitors
• Should have validated experience of setting direction for large scale products keeping delightful user experience as the end goal
• Create products that empower rural advertising in the market or allow clients to remain competitive in the market
• Determine all the environmental factors and design product specifications
• Should be obsessed with Users and continuously ask What, How & Why to identify gaps in the critical systems and create products keeping deadlines in mind
• Perform validation at every stage through continuous research and evaluation

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

The high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture that has an agile team with a growth mindset

What will you do?

• Website development using LAMP technologies.
• Responsible for the development of new applications and enhancements in an existing application.
• Responsible for testing of the application, performance analysis, etc.
• Good communication skills.
• Strong Analytical and troubleshooting skills.
• Ability to meet deadlines while staying focused.
• Attention to detail and ability to work with 100% efficiency.

What does it need?

• This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
• Minimum 2 years of experience.
• Knowledge of PHP & MySQL is a must.
• Should be capable of deploying application on Apache Web Server.
• Knowledge of HTML, CSS & JavaScript.
• Knowledge of Linux/Ubuntu etc will be an added advantage.
• Knowledge of jQuery and Ajax will be an added advantage.