Cutshort logo
Promobi Technologies logo
Customer Success Specialist
Customer Success Specialist
Promobi Technologies's logo

Customer Success Specialist

sakshi Rahate's profile picture
Posted by sakshi Rahate
3 - 5 yrs
₹3L - ₹8L / yr
Pune
Skills
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Revenue growth
Key account management

Experience – 3+ years

Location - Pune

 

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

 

Key Responsibilities :

  • The individual role that you’ll play in our team.
  • To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
  • Create better modes of operations to make customer service easier for both team members and customers.
  • Pay attention to customer’s details and complaint
  • Provide customer training and education on company products.
  • Provide technical support to customer, with the help of Technical team.
  • Establish a successful account management routine.
  • Create, manage and track customer data using online tools.
  • Develop and implement a well-planned customer on-boarding.
  • Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
  • Closely monitor the assigned Accounts; providing insight to Customers.
  • To be responsible for customer retention and the prevention of churn across our Customer base.
  • Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate


  • Ability to work on customer relationship management applications.
  • Quick learner and versatile.
  • Must possess strong communication skills in English,---both written and verbal
  • Excellent skills for communicating and relating with both team members and customers
  • Good interpersonal skills to create a cordial relationship with team members
  • Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
  • Have good to handle disputes and emergencies
  • Must have a strong understanding of our Customers’ business objectives.
  • Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
  • An excellent problem solver with strong analytical skills
  • The ability to manage your time and plan your day effectively
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

EaseMyTrip.com
at EaseMyTrip.com
1 recruiter
Madhu Sharma
Posted by Madhu Sharma
Gurugram
12 - 15 yrs
₹11L - ₹20L / yr
Fullstack Developer
Front Developer

Urgent Requirement for Sr. Fullstack Developer.


Expereince Required- 12-15 Years


Candidate should be from Travel Industry only


Location -Gurugram Sec -32(Delhi NCR)


Preffered candidate who can join Immediatly


Strong experience in web UI and API application development.


Required:


·    Familiarity with common development stacks


·    Proficiency in front-end technologies:

  🔹 HTML, CSS, JavaScript, XML, jQuery, AngularJs, Angular, React


·    Expertise in back-end technologies:

  🔹 C#, Web API, MVC, Node.js, Python


·    Strong knowledge of databases:

  🔹 SQL Server, MySQL, MongoDB


·    Experience with web servers:

  🔹 IIS, Apache, Nginx


·    Good to Have: Cloud platform knowledge (Google Cloud, AWS)

Read more
Mumbai
6 - 10 yrs
₹15L - ₹20L / yr
Effective communication
Outbound marketing
Inside Sales
B2B Marketing

Position Overview The Sales Development Representative is the initial interface between the Company's Customers/Prospects and Sales team. The SDR should be able to generate qualified leads for the sales team to pursue, through different outreach methods, including social (LinkedIn). What You’ll Be Doing ✓ Generate Qualified Sales Opportunities and Pipeline for Sales team. ✓ Manage territories and account list with high degree of ownership. ✓ Ability to manage and execute daily Outbound calling and prospecting KPI’s. ✓ Account and Prospect research to map relevant stakeholders, for quality engagements and follow-ups. ✓ Learn from existing SDR’s on market potential and work on developing market base. ✓ Demonstrate experience in creating simple, precise pitch for Calls and Emails and LinkedIn InMail. What You Bring to the Table ✓ Have demonstrated engaging with C-level and VP-level connects for SaaS and ERP Software companies. ✓ Proven track record of generating consistent pipeline against monthly, quarterly and annual targets. ✓ Able to communicate clearly and convey necessary information effectively in English and a local language. ✓ Skilful Objection handling on calls, promote/sell ideas persuasively, and close transactions with mutually beneficial results. ✓ Experience working with sales, marketing and product team to understand and convey product value-add, benefits and outcomes to prospects/customers. ✓ Possesses strong organizational and time management skills, driving tasks to completion. ✓ Experience working with tools like HubSpot, Salesforce, Sales Navigator, Lusha, ZoomInfo, Outreach. ✓ Able to constructively work under stress and pressure when faced with high workloads and deadlines. ✓ Able to maintain and promote social, ethical, and organizational standards in internal collaboration and external business activities. ✓ Able to work independently with minimum supervision. ✓ Able to maintain confidentiality of sensitive information. ✓ Experience prospecting into Supply Chain & Logistics head/decision makers is an added advantage. Skills Required: ✓ Excellent communication, stakeholder management, and leadership abilities. ✓ Problem-solving mindset with a strategic approach to delivery. ✓ Flexibility to work across different locations and cross-functional teams

Read more
Quant LegalTech
Quant LegalTech
Agency job
via wrackle by Naveen Taalanki
Bengaluru (Bangalore)
2 - 5 yrs
₹6L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconFlask
Web2py
RESTful APIs
+11 more
Responsibilities:
• As a member of the development team, become deeply familiar with the product goals, and provide thought leadership on the technical aspects of realizing the product goals
• Contribute to the SDLC best practices, modeled after contemporary industry standards, and ensure the practices are diligently followed
• Encourage automation in various aspects of software development such as code reviews, unit tests, continuous integration, system testing. Identify appropriate tools, and create best practices around automation
• Participate in requirement gathering, analysis, designing proofs of concepts
• Team up with various stakeholders in aiding project planning, estimation, execution, and production support
• Identify the most appropriate platforms, frameworks, and third-party components to meet the product requirements
• Define and own the interfaces, such as services and APIs between product components
• Perform code walkthroughs, reviews. Promote code-reuse. Identify opportunities for refactoring code, and ensure code is modular and extensible.
• Ensure adequate coverage of functional and non-functional requirements in test plans
• Provide guidance on production support/bug-fixing issues. Own the technical resolution of high-priority fixes

Technical Skills:
• 0-3 years of hands-on experience with Python and Python-based frameworks such as Django, Flask, and web2py, etc.
• Hands-on experience with web-based front-end technologies is a plus
• Understanding of fundamental design principles for building a scalable web application and integration using RESTful APIs and JSON data
• Deep familiarity with n-tier and MVC patterns
• Strong unit testing and debugging skills
• Familiarity with CI tools such as Jenkins

Who are we looking for?
• Should be comfortable working in a team-oriented, fast-paced, collaborative environment
• Willingness to take on ownership and responsibility
• Resourceful, confident under pressure, ability to communicate with folks with varied experience and backgrounds
• Aptitude for problem-solving and analytical skills
Read more
Jain Software
at Jain Software
3 recruiters
shubham verma
Posted by shubham verma
Raipur
0 - 1 yrs
₹5L - ₹5L / yr
Human Resources (HR)
HR management

We are looking for an HR manager to lead our HR team. You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role.

HR Manager Responsibilities:

  • Consistently recruiting excellent staff.
  • Maintaining a smooth onboarding process.
  • Training, counseling and coaching our staff.
  • Resolving conflicts through positive and professional mediation.
  • Carrying out necessary administrative duties.
  • Conducting performance and wage reviews.
  • Developing clear policies and ensuring policy awareness.
  • Creating clear and concise reports.
  • Giving helpful and engaging presentations.
  • Maintaining and reporting on workplace health and safety compliance.
  • Handling workplace investigations, disciplinary and termination procedures.
  • Maintaining employee and workplace privacy.
  • Leading a team of junior human resource managers.

HR Manager Requirements:

  • Bachelor’s degree in human resources management or equivalent.
  • Experience in human resources or related field.
  • Ability to build and maintain positive relationships with colleagues.
  • Experience in educating and coaching staff.
  • Experience in conflict resolution, disciplinary processes and workplace investigations.
  • Experience in following and maintaining workplace privacy.
  • Ability to give presentations.
  • Knowledge of relevant health and safety laws.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
Read more
Andesoft Consulting
at Andesoft Consulting
6 recruiters
Ashish Sharma
Posted by Ashish Sharma
Mumbai
4 - 8 yrs
₹5L - ₹15L / yr
Business Analysis
Business Analyst
FRD
BRD
Software Requirements Specification (SRS)
+6 more
Role: Business Analyst.
Job type: Full time
Role type: Technical/Operations.
Location: Mumbai
Functional Area: Web and app development specializing in CRM and Sales Force Automation IT solutions.

About the role:
We are looking for a Business Analyst who will be responsible of complete development cycle of the project and
maintenance. He/ She will be involved in performing detailed requirements analysis, documenting processes,
knowledge transfer, and performing user acceptance testing.
You will be responsible for -
● Good experience in preparing different documents for the SDLC such as FRD, BRD, SRS, Flowchart, UML, Use
Cases, Test Cases, Prepare Presentation etc.
● Good experience in using various project management tools such as Visio, Jira, Mantis, MS Project etc.
● Basic knowledge of the technologies such as SQL, .Net, PHP, iOS and Android platforms.
● Excellent communication skills require.
● Analyze details to understand client requirements
● Plan and execute research to meet specific client objectives.
● Research-oriented with good Analytical skills
● Should think out of the box, always up to date with the current industry updates.
● Advanced skills in Word, PowerPoint, Outlook, and Excel.
● Communicating effectively with external clients and internal teams to deliver product’s functional requirements
● Collecting and analyzing the project’s business requirements and transferring the same knowledge to the
development team and the non-technical users
Qualification & Experience:
● Any Engineering Graduate or Post Graduate.
● BS degree in Information Technology, Computer Science or equivalent
● 3 Years of Professional Experience.
Great to have’s: Must have skills or competencies.
● Strong written and verbal communication skills.
● Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps
flowing in rapidly and the world is constantly changing
What we offer you?
● An open minded, collaborative culture of enthusiastic technologists.
● Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary
domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit
Sectors.
Company Profile: http://www.andesoftconsulting.com
Read more
Indium Software
at Indium Software
16 recruiters
Sandy S
Posted by Sandy S
Chennai
3 - 5 yrs
₹4L - ₹6L / yr
Software Testing (QA)
Mobile App Testing (QA)
API Testing
Manual testing
API
Good Experience in Manual Testing
Good Experience in API Testing
Good Experience in mobile application testing
Good Experience in DB Testing
Read more
company logo
Agency job
via PhonePe by Paramjeet Singh
Bengaluru (Bangalore)
4 - 12 yrs
₹25L - ₹60L / yr
skill iconAndroid Development
skill iconJava
skill iconKotlin

Requirements:


  • Strong passion for Programming in general and Android App development in specific.
  • Strong problem-solving skills.
  • Strong system design and architecture skills - specifically for android.
  • Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
  • Over 4+ years of Android App development experience with strong basics and complete exposure to Android development.
  • Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.
Read more
Indeed Inspiring Infotech
Kushal Sharma
Posted by Kushal Sharma
Pune
2 - 7 yrs
₹1L - ₹3L / yr
Web Analytic
Digital Marketing
Facebook Marketing
Google Adwords
skill iconGoogle Analytics
+1 more
At ‘Indeed Inspiring Infotech’, we provide ‘state-of-the-art’ solutions in different fields. We take pride in delivering our high standard professional courses in technical as well as non-technical streams. We develop projects related to website designing, web-application, mobile applications, digital marketing online to our clients. We value our clients and our core strength lies in making the indeed inspiring ‘technology’ available to the customer at most adequate price.
Read more
Hvantage Technologies Inc.
Madhuri Dhiman
Posted by Madhuri Dhiman
Indore
0 - 2 yrs
₹1L - ₹1L / yr
Graphic Designing
User Experience (UX) Design
skill iconHTML/CSS
skill iconAdobe Illustrator
Adobe Photoshop
We are looking for a Web Designer who will be responsible for creating great websites for our clients. To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator. Responsibilities: -Conceptualizing creative ideas with clients. -Testing and improving the design of the website. -Establishing design guidelines, standards, and best practices. -Maintaining the appearance of websites by enforcing content standards. -Designing visual imagery for websites and ensuring that they are in line with branding for clients. Requirement: Qualification: Bachelor's degree in IT/CS Exp: 6 months - 2 years Skills: -Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools. -Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript. -Good understanding of content management systems. -Adaptable and willing to learn new techniques. -Excellent communication skills.
Read more
SmarterHi Communications Pvt. Ltd.
Monica Sathe
Posted by Monica Sathe
Pune
5 - 7 yrs
₹7L - ₹11L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+1 more
You need to have: Deep knowledge of Core Java Deep knowledge of Java reflections Understanding and hands-on experience in Java Network programming Understanding and hands-on experience in Multi-threaded programming Understanding and hands-on experience in Object-oriented designing and programming Understanding of message queues/message brokers Understanding of algorithm analysis Core understanding of the Operating system Understanding of Databases Ability to convert business needs in to modularise software Able to do data analysis, designing data models Flexibility to work on any language/platform Good to have skills: Experience in working on at least one Telecom product REST based Web Programming Hibernate Hands on experience with Linux/Unix environment Hands on experience in scripting (Ruby/Python/Shell/PHP) Non-technical skills: Should be able to help peers and juniors Should be able to design and develop POCs Should be able to write design documents
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos