Customer Success Specialist

Position Overview:

We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.

Responsibilities:

·        Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.

·         Analyze technical documentation, code repositories, and other relevant resources to extract key information.

·        Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.

·        Develop and maintain documentation standards, templates, and style guides.

·        Review and edit technical content produced by other team members for accuracy, clarity, and consistency.

·         Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.

·        Expert at using Generative AI ( LLMs)

Experience & Background

• 7 + years of experience in technical writing.
• Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
• Proficient in Google Docs, MS Office, graphs, and visualization tools.
• Solid understanding of various technology stacks and ability to document them effectively.

AI & Documentation Automation

• Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
• Experience with documentation automation and content optimization workflows.
• Genuine interest in working with AI-driven tools to enhance documentation processes.

Resume & Communication Skills

• Concise and well-structured resume with minimal grammatical errors.
• Excellent verbal and written communication skills (this is mandatory).
• Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
• Must be able to communicate with a global audience and handle various communication styles.

Technical & Documentation Tools

• Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
• Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
• Ability to handle graphs, process flows, and visual representation of technical information.

Requirements:

·        Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

·        Proven experience as a technical writer, with a focus on technology and architecture.

·        Strong understanding of software development processes, systems architecture, and technical concepts.

·         Proficiency in gathering and synthesizing information from multiple sources.

·        Excellent written and verbal communication skills, with the ability to tailor content for different audiences.

·        Attention to detail and a commitment to producing high-quality work.

·        Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).

·        Experience with Agile methodologies and working in cross-functional teams is a plus.

·        Ability to work independently with minimal supervision.

About Us: At Jenya, we specialize in creating captivating content that connects with audiences on a global scale. Our team is dedicated to pushing creative boundaries and delivering exceptional results. We’re looking for a skilled Video Editor with a focus on YouTube videos and Shorts to join our vibrant team.

Position Overview: We are seeking a talented Video Editor with a strong background in editing YouTube videos and Shorts. In this role, you will be responsible for crafting engaging, high-quality video content that stands out on YouTube and other platforms. Your expertise will help us deliver visually compelling stories that resonate with viewers and drive channel growth.

Key Responsibilities:

• Edit and produce engaging YouTube videos and Shorts from raw footage.
• Develop video content that aligns with our brand’s voice and goals.
• Collaborate with content creators, producers, and other team members to ensure video content meets project specifications.
• Optimize videos for YouTube, including titles, descriptions, and metadata to maximize visibility and engagement.
• Apply effective video pacing, transitions, and effects to create a polished final product.
• Maintain organized video files and adhere to project deadlines.

Requirements:

• Proven experience as a Video Editor with a strong portfolio showcasing your work on YouTube videos and Shorts.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, Canva etc).
• In-depth understanding of YouTube’s platform, including trends, algorithm, and best practices for Shorts.
• Ability to create engaging video content tailored for different audiences and platforms.
• Strong attention to detail, creativity, and problem-solving skills.
• Excellent communication skills and ability to work collaboratively in a team environment.

Preferred Qualifications:

• Bachelor’s degree in Film Production, Media, or a related field.
• Experience with motion graphics, animations, and visual effects.
• Familiarity with SEO best practices and video analytics.

What We Offer:

• Competitive salary and comprehensive benefits package.
• A collaborative and creative work environment.
• Opportunities for professional growth and development.
• Alternate Saturday off

How to Apply: If you are a dedicated Video Editor with a passion for fostering a positive workplace culture and have at least 1+ year of relevant experience, we invite you to apply for this exciting opportunity.

Join our team and contribute to our continued success as a Video Editor dedicated to the growth!

Education:

• Bachelor's (Preferred)

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

1. Developing content marketing strategies for blogs, websites and other platforms and implementing them. 
2. Collaborating with the SEO team and creating optimized content for the blogs and website. 
3. Use Google Trends, Google Search Console,Google Analytics, Google Data Studio and other tools for content creation and marketing. 
4. Drive traffic to company pages through various search engine marketing strategies. 
5. Creating, reviewing and publishing engaging content for blog, website, social media, ad campaigns and other marketing requirements. 
6. Actively promoting our blog and pitching articles to relevant platforms (guest blogging) to increase website traffic. 
7. Constantly analyzing the content KPIs and updating the content accordingly. 
8. Develop and manage projects and team members, including delegating tasks, reviewing team member work, adhering closely to deadlines and to budget, developing and revising ideas, and implementing projects.

The ideal candidate must have: 

1. 3+ years of total experience in content writing, content management and  .
2. 2+ years of experience in leading a team.
3. Knowledge of SEO best practices and web traffic metrics. 
4. Knowledge of various content marketing tools, 
5. Great time management skills, organizational skills, and team spirit. 
6. Excellent writing skills in English. 

Responsibilities and Duties

  Can work on live projects of international clients.

  Can handle multiple projects

  Error-free coding.

Requirement -

  Minimum 3 Years Experience.

  Knowledge in Custom PHP, Codeigniter, Laravel

  Knowledge in MYSQL

  Knowledge in HTML5, CSS3

  Knowledge in Javascript

  Knowledge in Jquery

  Knowledge in Ajax

  Knowledge in Web API & Rest API

  Knowledge in Third Party API Integration

InViz is Bangalore Based Startup helping Enterprises simplifying the Search and Discovery experiences for both their end customers as well as their internal users. We use state-of-the-art technologies in Computer Vision, Natural Language Processing, Text Mining, and other ML techniques to extract information/concepts from data of different formats- text, images, videos and make them easily discoverable through simple human-friendly touchpoints. 

TSDE - Data 

Data Engineer:

• Should have total 3-6 Yrs of experience in Data Engineering.
• Person should have experience in coding data pipeline on GCP. 
• Prior experience on Hadoop systems is ideal as candidate may not have total GCP experience. 
• Strong on programming languages like Scala, Python, Java. 
• Good understanding of various data storage formats and it’s advantages. 
• Should have exposure on GCP tools to develop end to end data pipeline for various scenarios (including ingesting data from traditional data bases as well as integration of API based data sources). 
• Should have Business mindset to understand data and how it will be used for BI and Analytics purposes. 
• Data Engineer Certification preferred 

Role: Zoho Technical Executive

Experience: Minimum 1 Year

Main Responsibilities will be to:

• Provide Support to me for Plant's Zoho Activities
• Data Entry skillset for mass data related tasks at Engage Portal
• Need to be proficient in Microsoft Excel
• Experience in Zoho will be preferable.
• Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator (Any Experience on these Applications)
• Knowledge of Common IT Troubleshooting

We are looking for a UI/UX designer with minimum 4 years of hands-on experience in UI/UX designing.

Experience: 4+ years

Education: Bachelor’s/ Master’s degree/diploma preferably in graphics design or animation

Location: Delhi

Desired Candidate Profile:

• Excellent working knowledge of Adobe Photoshop/ Adobe Illustrator/ Sketch/ Adobe XD

• Hands on experience with prototyping tools like Invision, Justinmind or another

• Should be able to conceptualize and design creatives based on the requirements

• Knowledge of UX Design and Interaction Design

• Design clear, attractive and engaging websites & mobile apps

• Must be detail-oriented and have the ability to deliver on time and work under needs

• Must possess good sense of composition, typography, colour

• Keen eye for good design based on current trends and best practices

• Good understanding of Responsive Design development

• Good communication skills to be able to handle Indian & international clients

• Working knowledge of HTML5, CSS, Wordpress will be a plus