Customer Success Specialist

Job Title : QA Engineer – Web3/Blockchain

Experience : 3+ Years

Location : Noida Sector 18

Job Type : Full Time

Job Summary :

We are seeking a skilled QA Engineer with hands-on experience in testing Blockchain/Web3 projects such as wallets, DApps, and related decentralized applications. The ideal candidate should be detail-oriented, proactive, and passionate about ensuring the quality and reliability of Web3 solutions.

Mandatory Skills : QA testing of Web3 wallets, DApps, smart contracts, blockchain transactions, and API testing (Postman/Swagger).

Responsibilities :

• Design, develop, and execute test cases for Web3 wallets, DApps, and smart contract integrations.
• Perform functional, regression, API, and end-to-end testing of blockchain applications.
• Validate transactions, gas fees, wallet functionalities, and blockchain data consistency.
• Collaborate with developers, product managers, and other stakeholders to identify and resolve issues.
• Work with automation tools (if applicable) to enhance QA efficiency.

Requirements :

• 3+ years of QA/testing experience with a focus on Blockchain/Web3 applications.
• Strong knowledge of wallets (MetaMask, Trust Wallet, etc.) and DApps.
• Understanding of smart contracts, Ethereum, and blockchain fundamentals.
• Experience with API testing tools (Postman/Swagger) and bug tracking systems (Jira, etc.).
• Good problem-solving and communication skills.

Wissen Technology is now hiring for a Java Developer

Location : Bangalore (The candidate must be based in Bangalore, as an in-person interview is a mandatory part of the selection process)

Notice Period: Immediate to Serving Notice Period & Up to 30 Days max

Skills: Hands-on experience in Core Java, Spring Boot, Microservices, Algorithms, Data Structure and SQL

Note: Bachelor's or Master's degree from a top-tier college or university is must.

Key Responsibilities:

• Design, develop, and test low-latency, high-volume client-facing applications.
• Develop and maintain enterprise-scale, n-tier applications for the investment banking/capital markets domain.
• Implement microservices-based solutions using Spring Boot and other modern frameworks.
• Work extensively with Core Java 5.0 and above, Spring Framework, and CXF
• Optimize applications for multi-threading and high-performance server-side development
• Collaborate with cross-functional teams to design and implement scalable, secure, and efficient solutions
• Work with RDBMS (preferably Sybase) to handle large-scale data processing.
• Develop and maintain applications on Unix/Linux environments
• Utilize enterprise application design patterns to build robust and scalable solutions.
• Troubleshoot and resolve complex technical issues while ensuring application stability and performance.

Required Skills & Experience:

• 1 to 6 years of hands-on experience in Java development
• Strong knowledge of microservices architecture and cloud-based deployment.
• Expertise in Spring Framework, Spring Boot, and CXF
• Experience in developing and optimizing applications for high-volume, multi-threaded environments
• Solid understanding of financial domain applications, sales, and trading platforms
• Proficiency in working with relational databases (Sybase preferred)
• Familiarity with Unix/Linux environments and shell scripting.
• Strong analytical, problem-solving, and communication skills.
• Ability to articulate and present design ideas effectively.
• Education: Bachelor's or Master's degree from a top-tier college or university is must.

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

Responsibilities:

• Accountable for driving and generating revenue for the business unit working on outbound sales inquiries on phone calls or chats.

• Attending business networking events to generate leads

• Create and maintain database for outreach via phone, email, LinkedIn and other networking platforms.

• Market research to develop warm leads

• Develop an outreach mechanism through SOPs to reach out to target customers for generating leads.

• Upsell additional services as required to prospects.

• Get an understanding of the services offered at Infidigit on a regular basis by attending interna trainings as and when required.

• Deliver the monthly target as assigned by the business

• Understands pipeline management, working on opportunities/leads through ZOHO or other CRM tools and be able to present a report on a weekly basis to the leadership team.

• Prepare monthly, quarterly and annual sales forecasts.

• Enable the end-to-end onboarding process for new clients, ensuring a smooth transition from prospect to client status.

• Adhere to SOPs for lead conversion and onboarding to ensure successful client onboarding.

• Preparing weekly and monthly reports.

• Maintaining client records. 

Position - HR Head

Job Description:

- The Head- Human Resources will play a critical role in attracting, developing and building human capital for the organization. The candidate must demonstrate strong functional knowledge of all aspects of human resource management in formulating and executing Human Resource Strategy, which aligns to the overall business goals.

- The candidate will be responsible for building a strong performance driven culture through appropriate HR interventions including talent management, learning and leadership development.

- The Head-HR will lead and contribute in strengthening the culture and key values of the organization to develop a strong and unique Employee Value Proposition for the organization.

- The Head-HR will be responsible for all functions within HR and work closely with various business functions in the organization to contribute to the company's overall success.

Job Responsibilities :

- Be a strategic advisor on all aspects of people management for the organization

- Develop and foster a work environment that is entrepreneurial, customer focused, results-oriented

- Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as Employer of choice

- Establish and maintain high levels of employee engagement activities and commitment

- Design and implement Annual Employee Satisfaction Survey (ESAT) and disseminate the feedback and learning to the entire organization

- Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information

- Design the annual HR budget and ensure optimal utilization of resources to ensure effective outcome for all HR metrics

- Responsible for Talent Management strategy including appropriate learning interventions and leadership development

- Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization

- Guide and coach the HR team to deliver efficient, high-quality HR solutions and services with respect to - Recruitment, onboarding, Performance Management, Employee Engagement,

- Organization Development, Training and Development, Rewards and Benefits

- Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle

- Build an organization that is fully compliant with all statutory and regulatory requirements

Skills/ Experience/ Education :

- Master's degree in Business, Human Resources or related field required

- Should have experience of establishing Human Resources as a strategic corporate asset and tool in building a unique corporate culture

- Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits

- Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management

- Experience in coaching and mentoring leadership to next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important

- Great team player and ability to work effectively in a matrix organization environment

- Strong written and oral communication is essential

• Degree in Computer Science.
• 3-10 years of experience as a full stack developer.
• Must have proficiency with fundamental front-end languages such as Java, Nodejs and React JS.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Very Good problem-solving skills.

• Designing, coding and production support of the feature.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
   

• Collaborate with engineers to gather user requirements.
  Use various ideation methods like brainstorming to solve the user’s needs to add value to the company.
• Create a cohesive style guide to ensure consistent design language is followed across the product.
• Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
• Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
• Optimises UI designs and tests for intuitiveness and user-centeredness.  Conduct usability testing to identify gaps in design and see if they can be further improved.