Customer Success Specialist

We have opening for Inside Sales Engineer for a Manufacturing company in Vikhroli Mumbai

Job Requirement :

Fresher with Bachelor Degree or Diploma in Mechanical can apply

Job Role:

Provide pre-sales technical assistance and product education to customers. Respond to inquiries and resolve issues promptly to ensure customer satisfaction. Collaborate with the sales team to develop and implement effective sales strategies. Identify opportunities for upselling and cross-selling our products and services. Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions. Conduct product demonstrations and technical presentations.Prepare and deliver accurate and competitive sales quotations, proposals, andcontracts. Ensure all customer communications are clear, professional, and effective. Build and maintain strong relationships with existing and potential customers. Act as the primary point of contact for customer inquiries and follow up on leads. Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings. Track and report on sales activities, including lead generation, customer interactions, and sales performance. Provide regular updates to senior management.

As part of the Mobile SDK Engineering team at Flyy, here are some things you can expect:

• Take ownership and be responsible for what you build - no micromanagement
• Work with customer success team to enable Flyy customers to adopt Insights-led engagement in different industry sectors like e-Commerce, FinTech, OTT, Social, entertainment, travel, telco, food-tech etc.
• Explore the latest in topics like Mobile development, SDK, iOS, Android, tvOS various mobile hybrid frameworks and share with the team and more importantly, have fun while you work on scaling Flyy.

Skills Required :

• Minimum 2 years experience in Android
• Minimum 1 year of experience in Native Mobile Development
• Minimum 1 year of experience in React-Native/Flutter framework
• Should be thorough with different architectures used in Mobile Development
• In-depth knowledge and understanding of Android/iOS framework:
• Multithreading concepts
• Persistent data storage
• Rest APIs Implementation
• Should know the internals of the mobile build and distribution processes
• Ready to learn and develop in any cross-platform frameworks
• Should be able to capture bottlenecks and improve them without or little supervision
• Awareness of Secure Development process and practices
• Awareness on Information Security concepts and Best Practices

Good to Have:

• Knowledge of other cross-platform frameworks i.e., Cordova, Unity, etc
• Experience in working and shipping SDKs/plugins

Requirement:

• Min 2-3 Year Experience. Preferably in the E-commerce domain. 
• Proficient with both MySQL and NoSql Databases (Elastic, Mongo)
• Strong hold on  Python
• Experience with JavaScript/JQuery
• Ability to do software design for a enterprise web application
• Working knowledge of a MVC front-end framework
• Proficient in HTTP protocol, REST APIs, JSON
• Ability to do database design and modeling
• Proficient in OOPS concepts and writing code using classes
• Ability to write modular and clean code

• Use a variety of technologies such as JavaScript, HTML5, CSS3, RazorUI, FluentUI, React.js, NextJs, TypeScript, C#, .NET Core, ASP.net CI/CD, SQL Server Powershell
  
  
• Collaborate with our product team to identify and implement solutions that bring direct value to our clients as well as with your peers
  
  
• Partner with your peers and stakeholders to ensure the software delivered is of the highest quality
  
  
• Learn and follow Agile Software Development principles.
  
  
• Gain broader proficiency for the product and demonstrate the ability to contribute to forward direction
  
  
• Additionally, as part of the PacteraEDGE Engineering community, over time you will find opportunities to have a broad impact across the department.
  
  

Skillset:ASP.NET, JavaScript, ReactJS, NextJS, JavaScript, CSS3/HTML5, Azure, Git, SQL Server

Responsibilities

• Collaborate with the developers to design and build a real-time, web-based system
  
  
• Ensure interfaces function quickly.
  
  
• Write clean, maintainable, and well-tested code
  
  
• Stay current on software engineering trends & tools, and be practical but open-minded in applying them
  
  
• Maintain a high bar for quality and performance of your product with vigorous attention to detail and automated testing
  
  
• Continuously improve how we design, build, and ship software as a highly functional team
  
  

Other skills

• The candidate should be from Computer Science and Engineering / Information Technology background. (Completed course as Full Time)
  
  
• Candidate should have a degree in Bachelors of Technology (B.Tech)/BE/MCA
  
  
• 2+ years of practical experience in software development, including designing, building, deploying, and maintaining web applications
  
  
• Experience working with web-based APIs (REST) is a plus
  
  
• Experience working with .NET is a must
  
  
• Experience working with JavaScript is a Plus
  
  
• Experience with RDBMS and Non- Relational Database is a plus
  
  
• Experience in cloud infrastructure preferred Azure a plus
  
  
• Ability to communicate effectively with peers within the organization
  
  
• Compassion and empathy
  
  
• Ability to contribute to code review feedback for other engineers and contribute to forward design ideas
  
  
• The pattern of continuous learning and achievement in career

Exp: 2-8 Years

Immediate joiners or serving Notice only

Qualification BTech or BCA+MCA Only

Location – Gurgaon

Requirement - 6

        Must to have Angular 2/4/6/8/10 or Upper version, C# & WebAPI

• Programming experience using C#, Type Script languages.
• Programming experience using Angular2 & upper versions.
• Programming experience using RestAPI & WebAPI.
• Experience using relevant tool Microsoft Visual studio and Visual studio code.
• Extensive knowledge of agile methodologies.

Responsibilities

• Build and mentor the platform team at Checko.
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Requirements

• Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
• Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
• Must have worked with real-time web/mobile applications and event-driven architectures
• Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
• Must have solid engineering principles and a clear understanding of data structures and algorithms
• Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
• Should have basic understanding of C++/reactJS/Angular/Node

Desired Skills and Experience

Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.

• Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
• Performance, Security and Usability goals are in DNA.
• Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
• Business and technical Metric definitions and reviews.
• Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
• Perform push-button deployments of any version of the software to any environment on demand.
• Design and build web apps that are scalable and puts user experience front and center.
• Develop modular UI components for company-wide reuse.
• Evolve a common design language for UI across apps.
• Establish and advocate front-end coding guidelines.
• Meld UX and great-looking UI while keeping excellent code quality.
• Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
• Develop reusable tools/libraries
• Identify opportunities for automation and collaboration points.
• Continuously improve cycle time, throughput, and code quality.
• Continuously improve value-adding-activities/non-value-adding activities ratio.

• 4 - 6 years of experience in large-scale distributed systems.
• Proficient in Python/Golang/Java/ http://node.js/">Node.js 
• Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
• Understanding of Rest based API Architecture
• Writing high-performance, reliable and maintainable code.  
• Excellent microservices pattern understanding.  
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Good knowledge of database structures, theories, principles, and practices.  
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
• Analytical and problem-solving skills  
• Good aptitude in multi-threading and concurrency concepts.  
• Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
• Good to have a telecom background