Cutshort logo
Promobi Technologies logo
Customer Success Specialist
Customer Success Specialist
Promobi Technologies's logo

Customer Success Specialist

sakshi Rahate's profile picture
Posted by sakshi Rahate
3 - 5 yrs
₹3L - ₹8L / yr
Pune
Skills
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Revenue growth
Key account management

Experience – 3+ years

Location - Pune

Ā 

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Ā 

Key Responsibilities :

  • The individual role that you’ll play in our team.
  • To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
  • Create better modes of operations to make customer service easier for both team members and customers.
  • Pay attention to customer’s details and complaint
  • Provide customer training and education on company products.
  • Provide technical support to customer, with the help of Technical team.
  • Establish a successful account management routine.
  • Create, manage and track customer data using online tools.
  • Develop and implement a well-planned customer on-boarding.
  • Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
  • Closely monitor the assigned Accounts; providing insight to Customers.
  • To be responsible for customer retention and the prevention of churn across our Customer base.
  • Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate


  • Ability to work on customer relationship management applications.
  • Quick learner and versatile.
  • Must possess strong communication skills in English,---both written and verbal
  • Excellent skills for communicating and relating with both team members and customers
  • Good interpersonal skills to create a cordial relationship with team members
  • Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
  • Have good to handle disputes and emergencies
  • Must have a strong understanding of our Customers’ business objectives.
  • Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
  • An excellent problem solver with strong analytical skills
  • The ability to manage your time and plan your day effectively
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:Ā Ā Ā 

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.Ā 

Ā 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product) Ā 

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

Weavers Web Solutions
at Weavers Web Solutions
1 recruiter
Tama Saha
Posted by Tama Saha
Kolkata
4 - 6 yrs
₹3L - ₹4L / yr
User Interface (UI) Design
User Experience (UX) Design
skill iconAdobe XD
Adobe Photoshop
skill iconFigma

We're Hiring: UI/UX Designer 🚨

Are you passionate about creating intuitive and stunning digital experiences?

šŸ’¼ Location: Kolkata (On-site)

šŸ•’ Exp - 4-6 years


šŸ“© Interested? You can DM us (HR Tama Saha - Weavers Web)


We’re on the lookout for a UI/UX Designer with:

āœ… 4-6 years of design experience in Adobe XD, Figma, and Photoshop

āœ… 1+ year of client communication experience


Join our creative team and work on impactful projects that combine design thinking, client collaboration, and cutting-edge visuals.


āœ… Collaborate with developers and product teams

āœ… Turn ideas into beautiful user interfaces

āœ… Communicate directly with clients and translate feedback into powerful design solutions

āœ… Help shape experiences that people love to use


Let’s build something beautiful together! šŸš€

Read more
Building Brands For Tomorrow
at Building Brands For Tomorrow
2 candid answers
4 recruiters
Kartik Nain
Posted by Kartik Nain
Delhi
0 - 3 yrs
₹4L - ₹5L / yr
Business Development
Sales
Public speaking
Management consulting

Join the Coolest Crew at BBFT: Business Development Candidate Wanted!

About BBFT:

BBFT isn't just a company—it's a movement. Building Brands for Tomorrow (BBFT) is a platform where investors and brands meet for investment success. The company operates primarily into the category Food & Beverages (F&B) and Retail brands. BBFT specializes in franchise consulting, Fund-raising, Pitch-decks, and founder-focused consulting. Over the past few years BBFT’s work has garnered recognition in esteemed publications like Hindu, Your story, Business Standard, Economic Times, and more.

Compensation & Benefits:

  • CTC: Up to 4 LPA + Incentives
  • Forget the humdrum 9-5 grind. Your vibe and freedom are top priorities here
  • We're all about keeping it chill with a flat hierarchy vibe
  • Mentorship by an IIM scholar
  • Interaction with professionals across F&B, retail, and investment sectors

What Purpose Would You Serve?

At BBFT (Building Brands for Tomorrow), we're not just about business—we're about shaping the future of F&B and retail. As a Business Development Associate, your mission is to drive Franchise sales, shake up the industry, and expand new brands into dynamic fold through Franchising.Ā 

What You Need to Bring to the Table:

  • Sparkling Personality: You light up a room and thrive on making connections.
  • Sales Savvy: You've got the gift of gab and a knack for closing deals.
  • Entrepreneurial mindset: We seek innovative problem-solvers with entrepreneurial sparkĀ 
  • Startup Spirit: You love the adrenaline rush of a fast-paced environment.
  • Passion for Food & Brands: Cafe hoppers and restaurant enthusiasts, this one's for you!
  • Go-Getter Attitude: You're hungry for success and ready to hustle hard.
  • Experience: Prior experience in entrepreneurship, sales, franchise sales, or business development is a big plus!

Are You Ready for the Coolest Chapter of Your Life?

Join us at the heart of South Delhi, where innovation meets ambition. BBFT offers a fast-track to success. Experience five years' worth of growth in just one year. Dive deep into a booming industry and unlock your potential. You'll be front and center, interacting with industry titans in food & fashion. BBFT isn't just a job – it's a VIP pass to the future of businessĀ 

Ready to Make Your Mark? Apply Now and Let's Build Brands for Tomorrow!

Read more
MAK Projects
Shruti Kulkarni
Posted by Shruti Kulkarni
Hyderabad
3 - 5 yrs
₹3L - ₹4L / yr
Customer Relationship Management (CRM)

Agreement of Sale & Sale Deed


Follow up with the customers for Payments, Registrations


Coordination with Banker for Loan Process


Update Customer Database


Should resolve Customer queries by coordinating with the Civil Team


Should take updates from the Projects Team regarding their flats and update customers


Should prepare MIS Reports


End to End Process from the purchase of the flat till handover process

Read more
MHFAIndia
Vijayalakshmi M
Posted by Vijayalakshmi M
Chennai
4 - 12 yrs
₹2L - ₹9L / yr
Search Engine Optimization (SEO)

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.


Key Responsibilities:

  1. SEO Strategy Development and Execution:
  • Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
  • Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.
  1. Content Optimization:
  • Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
  • Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.
  1. Performance Monitoring and Reporting:
  • Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
  • Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.
  1. Technical SEO Management:
  • Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
  • Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.
  1. Competitor and Market Analysis:
  • Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
  • Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.
  1. Local SEO:
  • Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
  • Optimize Google My Business profiles and manage location-based search strategies.
  1. Collaboration and Training:
  • Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
  • Provide training and guidance to team members on SEO best practices.


Qualifications and Requirements:

Education:

  • Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

  • 2–5 years of experience as an SEO Analyst or in a similar role.
  • Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

  • Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
  • Strong understanding of technical SEO, keyword research, and link-building strategies.
  • Familiarity with content management systems (e.g., WordPress).
  • Knowledge of HTML, CSS, and basic coding practices is a plus.
  • Excellent analytical and problem-solving skills.

Personal Attributes:

  • Strong attention to detail with the ability to manage multiple projects simultaneously.
  • Excellent communication and collaboration skills.
  • Sensitivity and awareness when working with mental health-related content.



Key Competencies:

  • Expertise in SEO strategies and best practices.
  • Data-driven decision-making and performance analysis.
  • Ability to adapt strategies to the unique needs of mental health-related audiences.
  • Strong alignment with the organization’s mission to promote mental health awareness.
Read more
Edutech company
Edutech company
Agency job
via Explore by Shashi Pandey
Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹8L / yr
Lead Generation
Inside Sales
cold calling
Email Marketing
Required Experience
1 - 4 years of total experience
Minimum 1 year of experience in SaaS B2B lead generation/sales
Experience of selling in education sector is a plus (good to have)
Requirements | What do we look for?
ā— You have strong written and verbal English communication skills
ā— You are comfortable with pre-sales, cold calls and lead generation
ā— You have working knowledge on Microsoft Excel/Google Sheets
ā— You have planned and executed sales
ā— You are excellent and confident in giving demos/presentations of enterprise
SaaS/software tools
ā— You are a self-starter and enjoy collaboration with others
ā— You understand that making mistakes means you’re learning
ā— You have a constant desire to grow and develop
ā— You are comfortable in a high-paced environment, and can respond to urgent requests






Roles and Responsibilities | What will you do?
As a Lead Generation & Inside Sales person at Superset, you will be responsible for generating
leads to sell Superset’s flagship SaaS product (campus placements automation tool) to colleges
and universities on an annual license subscription basis.
The work will require you to:
ā— Prospecting, generating leads from the college database shared, via emailing, calling, or
any necessary means
ā— Setup and run email campaigns
ā— Making cold-calling to university placement teams/administration
ā— Generate leads and qualify them by explaining Superset’s product

ā— Scheduling and fixing product demo over calls and emails
ā— You will also be required to occasionally perform product demos confidently to the
placement officers and leadership of the institutes, under supervision of senior sales
managers at Superset. With time, you could grow into a sales manager role doing
end-to-end deal closures.
Read more
Polco Creations Pvt Ltd
Remote only
1 - 3 yrs
₹20000 - ₹25000 / mo
Field Sales
Communication Skills
Interpersonal Skills
Channel Sales

1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.

2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.

3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.

4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.

5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.

6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.

7. Must have his laptop/Desktop /Smart phone+ Two Wheeler. 8. Flexibility to travel within Karnataka to meet with clients as & when required.

9. Ready to travel once in a quarter to HQ in Mumbai.

Read more
Oxford based MNC founded n 1985 named Sophos
Oxford based MNC founded n 1985 named Sophos
Agency job
via Success Pact by Anil Kumar Arya
Gurgaon, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹15L - ₹40L / yr
Spring
skill iconJava
J2EE
Struts
EJB
Sophos (www.sophos.com)
Job Description:
Software Development Engineer - Backend

Responsibilities
• Writing reusable, testable, and efficient code Develop, Code or modify, test, and
debug application programs of varying degree of complexity.
• Design and implementation of low-latency, high-availability, and performant
applications.
• Integration of user-facing elements developed by front-end developers with server
side logic Implementation of security and data protection.
• Integration of data storage solutions
Skills And Qualifications:
• Experience in design and implementation of low-latency, high availability, high
performance applications capable of handling large scale distributed workloads
Expert in Java, with knowledge of Spring boot and Hibernate framework.
• Experience with Elasticsearch
• Knowledge of user authentication and authorisation between multiple systems,
servers, and environments.
• Experience with relational databases like PostgreSQL/MySQL/Oracle.
• Able to create database schemas that represent and support business processes
Strong unit test and debugging skills
• Proficient understanding of code versioning tools such as Git.
• Understand lean approach with frequent releases and focussed on getting MVPs into
market as early as possible to increase feedback
• Passion for fast-paced and iterative software development
• Fast learner and open to working with new libraries/platforms
Nice to have:
• Experience developing in AWS/Azure/Google Cloud environments
• Solid understanding of Cloud PaaS / IaaS constructs and their APIs Understanding of
security products and secure coding techniques
Read more
Fintech Pioneer
Fintech Pioneer
Agency job
via Unnati by Astha Bharadwaj
Delhi, Gurugram, Noida
2 - 5 yrs
₹12L - ₹15L / yr
Business Development
Sales
business growth
Join a leading MCommerce company, set your career on a flight towards success and growth.
Ā 
Our client is one of the oldest fintech companies that is taking banking and financial services to all the customers through their online platform. Having served over 50 million customers in the last 15 years, it is enabling over 7mn banking transactions each month, with a network of nearly 2 lac merchants. Using its vast network of merchant outlets, the platform is reaching the lower and mid-income groups who deal in cash, for them to be able to remit money across the country digitally. It now plans to take its unique digital financial solutions to developing markets across the globe. As pioneers of mobile-based payment services in India, they empower Retailers, Individuals and Businesses to have an online presence and earn or save a little extra through the transactions.
Ā 
As aĀ Sr Manager Business Growth, you will be responsible for growing the business and market share for transactions (DMT and AEPS) and other services (BBPS, Indo Nepal etc.) at the digital store at high month on month rate

What you will do:

  • Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
  • Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
  • Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
  • Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
  • Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
  • Conducting competitive analysis to understand industry trends for how to engage and convert users
  • Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
  • Measuring and assessing the impact of experiments, their business impact and sharing them with leadership

Ā 

Desired Candidate Profile

What you need to have:

  • B.E./ B.Tech and/or MBA
  • 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
  • People management experience
  • A proactive approach to problem solving with high focus on customer empathyĀ  Ā Ā 

Ā 

Read more
Fibonalabs
at Fibonalabs
5 recruiters
Koushik Karthik
Posted by Koushik Karthik
Bengaluru (Bangalore)
0 - 1 yrs
₹2.5L - ₹3.5L / yr
Business Development
Sales
Inside Sales

Responsibilities:

  • Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
  • Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
  • Use outbound channels like LinkedIn to identify key decision makers.
  • Route qualified opportunities to the sales team for further development and closure.
  • Research accounts, identify key players and generate interest.
  • Creating, maintain and expand the database of prospects.
  • Team with channel partners to build opportunities pipeline.
  • Perform effective online presentations to prospects.
  • Keeping all the sales & marketing collateral ready & up-to-date.
  • Identify decision makers within targeted leads to begin sales process.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Collaborate with appropriate team members to determine necessary strategic sales approaches.
  • Create and deliver qualified opportunities to other team members.
  • Assist in creating RFP responses to potential clients.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Appropriately communicate brand identity and corporate position.

Ā 

Requirements:

  • 2+ years of inside sales experience.
  • Bachelor's degree or equivalent, Preferably with MBA.
  • Track record of over-achieving quota.
  • Proficient with corporate productivity and web presentation tools.
  • Experience working with Salesforce.com or similar CRM.
  • Proficient in Microsoft Office.
  • Excellent verbal and written communications skills.
  • Strong listening and presentation skills.
  • Ability to multi-task, prioritise, and manage time effectively.
Read more
smartdata enterprises inc.
Seema Bisht
Posted by Seema Bisht
Dehradun
1 - 4 yrs
₹3L - ₹4L / yr
skill iconCodeIgniter
skill iconPHP
MySQL
Cake
skill iconLaravel

JOB DESCRIPTION of PHP Developer (Night shift):-

Ā 

Key Skills Required: Cake PHP, Laravel, Codeigniter, Mysql, Jquery, API (Restful Service).Want to be responsible for the technological and graphical facets of a website????? Here is an opportunity for a techie who will take care of the page layout, the design and the entire coding of the website in PHP format.

Essential responsibility includes:

  • Integration of user-facing elements developed by front-end developers.
  • Build efficient, testable, and reusable PHP modules.
  • Solve complex performance problems and architectural challenges.
  • Integration of data storage solutions.
  • Advanced knowledge of building Content Management Systems, either from your own design or from frameworks such as Zend, CakePHP, CodeIgniter .

Overall, it can be said that a PHP developer plays the role of technology to craft a company’s look and feel on the web. A big responsibility indeed!

Ā 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos