Cutshort logo
Promobi Technologies logo
Customer Success Specialist
Customer Success Specialist
Promobi Technologies's logo

Customer Success Specialist

sakshi Rahate's profile picture
Posted by sakshi Rahate
3 - 5 yrs
₹3L - ₹8L / yr
Pune
Skills
Customer Success
Customer Relationship Management (CRM)
Customer Retention
Revenue growth
Key account management

Experience – 3+ years

Location - Pune

 

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

 

Key Responsibilities :

  • The individual role that you’ll play in our team.
  • To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
  • Create better modes of operations to make customer service easier for both team members and customers.
  • Pay attention to customer’s details and complaint
  • Provide customer training and education on company products.
  • Provide technical support to customer, with the help of Technical team.
  • Establish a successful account management routine.
  • Create, manage and track customer data using online tools.
  • Develop and implement a well-planned customer on-boarding.
  • Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
  • Closely monitor the assigned Accounts; providing insight to Customers.
  • To be responsible for customer retention and the prevention of churn across our Customer base.
  • Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate


  • Ability to work on customer relationship management applications.
  • Quick learner and versatile.
  • Must possess strong communication skills in English,---both written and verbal
  • Excellent skills for communicating and relating with both team members and customers
  • Good interpersonal skills to create a cordial relationship with team members
  • Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
  • Have good to handle disputes and emergencies
  • Must have a strong understanding of our Customers’ business objectives.
  • Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
  • An excellent problem solver with strong analytical skills
  • The ability to manage your time and plan your day effectively
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

KG Microcollege
at KG Microcollege
2 candid answers
Pooranam A
Posted by Pooranam A
Coimbatore
2 - 7 yrs
₹3L - ₹8L / yr
User Interface (UI) Design
User Experience (UX) Design

Responsibilities

  • Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images

Requirements and skills

  • Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field


Read more
Mumbai
8 - 12 yrs
₹9L - ₹12L / yr
Business Development
New business development

About us:  

 

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 


Job Requirements: 

  • Have an innovative approach, an ability to understand the prospective needs of the market and then develop business opportunities 
  • Technical presentation and commercial negotiation skills 
  • Business development through engagement with B2B customers developed via relationships with Architects/ Interior designers, high end real-estate developers 
  • Ownership of all facets of the sales process including the design detail, product recommendation & selection and sales process for customer opportunities generated through B2B contacts 
  • Manage the B2B sales pipeline, forecast monthly sales, and identify new business opportunities 
  • Handle the sales process from pre-sales to after-sales services by coordinating with internal stakeholders to deliver an exceptional customer experience 
  • A detailed understanding of the Ligne Roset brand, and its product categories in order to craft design solutions for the customer 
  • An ability to work with a defined timeline to deliver expected results  


Skills & Qualification: 

 

  • A Graduate (BA/B.com/ B.sc) or higher qualification 
  • An excellent network in the high-end furniture retail industry with a particular focus on architects, interior designers and real-estate developers 
  • Pro-active planner and executor 

 

  • Should have excellent business communication skills, both verbal and written 
  • Strong-minded with a robust personality required 
  • A background from the High-end home furniture, lighting appliances, sanitaryware or similar products that are used in luxury residential projects. 

 


Reporting Manager: Business Head 

Read more
Ivan Infotech Pvt Ltd
at Ivan Infotech Pvt Ltd
2 recruiters
sudakshina mitra
Posted by sudakshina mitra
Kolkata
1 - 6 yrs
₹1L - ₹2.5L / yr
Communication Skills
Sales
SEO management

Description

Greetings from Ivan Infotech Pvt. Ltd.!!

Hiring going on for Web Consultant profile in website process.

 

Responsibilities

 

To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.

  • To manage customer queries and cold calling for a B2B Website Process in International Market .
  • Will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
  • Would be dealing in Web/Mobile App and Digital Marketing Domain.
  • Preparing progress updates and documenting website development processes.

 

Requirements

 

- Fluency in English is mandatory.

- Should have experience in any outbound sales process

- Basic knowledge in computer operation.

- Learning mindset.

 

Opening for  US Shift

 

Benefits:

Five days working, saturday & sunday fixed off

Free Drop facility

Fixed Salary with huge incentive

Growth Opportunity

Read more
DolphinChat
at DolphinChat
5 recruiters
Ashish Sharma
Posted by Ashish Sharma
Gurugram
3 - 4 yrs
₹5L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconMongoDB
Object Oriented Programming (OOPs)
+6 more
Roles & Responsibilities :

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

- Ability to understand business requirements and translate them into technical requirements

- You will ensure that these components and the overall application are robust and easy to maintain.

- Have a good understanding of design and user experience principles.

- Open-minded, flexible, and willing to adapt to changing situations

- Ability to work independently as well as on a team and learn from colleagues

- High adaptability in a dynamic start-up environment

- Ensuring technologies are used efficiently, profitably, and securely. Evaluating and implementing new systems and infrastructure.

- Excellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issues.

Qualifications :

- B. Tech/ B.E. /M. Tech/ BCA / MCA or a related technical discipline from reputed universities

Skills Required :

- Minimum 2+ years of experience in REST API development using python.

- Must have experience with anyone popular python frameworks like Django, Flask, and FastAPI Framework.

- Experience in designing and developing Restful Web services and Remote procedure calls.

- Able to integrate multiple data sources and databases into one system

- Knowledge of load testing and optimizing code for performance, security, and scalability

- Experience with Unit testing frameworks in Python

- Knowledge of modern authorization & authentication mechanisms.

- Able to create database schemes that represent and support business processes

- Knowledge of Version Control System & basics of CI/CD

- Write and maintain technical documentation

- Solid foundation in OOPS, Data structures, and Algorithms

- Knowledge of SDLC phases of project development.

- Experience in one or more No SQL Databases such as MongoDB, and Cassandra.

- Experience with event-based databases and programming

- Good experience in synchronous programming and thread-based programming.

- Experience with schedulers.

- Good to have knowledge of Linux shell commands.

- Good to have experience in Kubernetes & Docker

- Knowledge of any Cloud Service like GCP or AWS would be an added advantage

- Cares deeply about writing Quality, Testable & Modular code

- Good to have an understanding of NLP.
Read more
KUKULKAN MANAGEMENT SERVICES
KUKULKAN MANAGEMENT SERVICES
Agency job
Chennai
3 - 6 yrs
₹5L - ₹12L / yr
Oracle RAC
Oracle
Oracle RMAN
Oracle GoldenGate
ASM
+4 more

Job Description & Responsibilities:

Selected engineer's day-to-day responsibilities include:

• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in

SQL Server and DB2 environments as necessary.

• Designs and builds simple to complex database structures from data models.

• Installs, configures and patches Oracle.

• Implements HA and DR systems using Data guard and RAC.

• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker

• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as

necessary.

• Participates in design reviews as required to ensure database design meets application

requirements.

• Designs, maintains, documents and executes database utilities to provide information regarding

database activity.

• Proactively performs database monitoring and performance tuning tasks.

• Identify and provide solutions to performance issues in multiple database environments.

• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows

platforms as necessary.

• Reviews and enforces adherence to the company's Architecture, as well as database design and

usage standards.

• Understands database high availability technologies and guides the company in implementing

appropriate solutions.

• Performs other duties as assigned.

Location : Chennai, Tamil Nadu

Joining : Immediate – 15 days

Education, Experience & other requirements

• B.S. degree from an accredited university.

• Must have solid Oracle RAC , Golden Gate & Data Guard experience.

• 3+ years of extensive experience with Oracle database installation / configuration best practices

and Database upgrade/migration approaches.

• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,

Grid/Cluster.

• In-depth knowledge and hands-on experience in the installation, configuration and

troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,

GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.

• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading

and maintenance of Oracle RAC based environment in production.

• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery

• Working experience of Oracle Database Appliance.

• Strong knowledge of OEM 12C grid monitoring configuration.

• Strong working experience with RMAN configuration, Job maintenance and backup & recovery

• Experience in database problem identification, problem diagnosis and resolution.

• Experience in building data architecture models and enforcing enterprise architecture standards

and guidelines.

• Excellent communication – ability to explain a technical problem to management.

• Ability to work on high performing teams and deliver under pressure situations.

 

 

Read more
Phando
Shefali Gupta
Posted by Shefali Gupta
Noida
3 - 6 yrs
₹5L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
Object Oriented Programming (OOPs)
+1 more
  • Proven software development experience in PHP
  • Strong knowledge of PHP web frameworks Laravel
  • Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, etc.
  • You will Plan, Develop, Test, and Document design implementations as a part of a team.
  • Architect, Develop, test, and deploy robust products that are fast, scalable, and highly responsive.
  • Design and maintain large and complex databases, both relational and non-relational databases.
  • Establish, refine and integrate development environment tools and software as needed.
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems.
  • Identify production and non-production application issues as a part of the deployment

 

Required Candidate profile

 

  • Ability to contribute individually as well as in a team.
  • Expertise in Laravel
  • Expertise in PHP, jQuery, MySQL, OOPS
  • Experience in common third-party APIs (Google, Facebook, eBay, etc)
  • Knowledge of JavaScript, JQuery, JSON, and socket programming
  • Ability to manage and lead a team of developers
  • Should have a strong knowledge of UI/UX.
  • Capable of estimating / forecasting time to complete specified project tasks.
  • Provide technical consultation to other team members (internal and external)
  • Strong analytical and problem-solving skills.

 

 

 
Read more
Jumio
at Jumio
1 recruiter
Agency job
via Anzy Careers by Nischay Gowda
Remote, Bengaluru (Bangalore)
8 - 18 yrs
₹50L - ₹90L / yr
skill iconJava
HLD
skill iconAmazon Web Services (AWS)
Microservices

Responsibilities

  • Design and implement features spanning across systems in a manner that satisfies requirements of performance, scale, security and robustness
  • Contribute to improvement of technology and execution processes in the company
  • Collaborate in setting technology standards with technology leaders across the company
  • Serve as a knowledge center on current and emerging technologies, and help train others when required
  • Foster a strong technical culture by mentoring other engineers
  • Keep up to date with the latest technologies, evaluate new tools

Relevant Experience and Qualifications 

  • Demonstrated expertise in system-level design of large scale distributed systems on the Java stack, and experience with web services and service oriented architectures
  • Solid experience with Spring (Core/Boot/Security/MVC/Data)
  • Have 8 - 12  years of professional experience in software development.
  • Extensive experience with modern open source systems including relational / non relational data stores and bigdata processing
  • Experience with AWS stack, at least the common datastores and services 
  • Experience with containerization technologies and concepts including Docker
  • Basic knowledge about security concepts and secure coding
  • Excellent analytical, conceptual and communication skills in spoken and written English.
  • Experience leading projects developed across continents.

Great to have Experience and Qualifications 

  • Knowledge of machine learning concepts, and some hands-on experience implementing machine learnt models
  • Experience with infrastructure design for cloud based apps, especially AWS.
  • Past experience with information and data security standards (PCI-DSS, ISO27000) very nice to have.

Read more
doodleblue Innovations
at doodleblue Innovations
3 recruiters
jothi lingam
Posted by jothi lingam
Chennai
1 - 5 yrs
₹3L - ₹6L / yr
skill iconReact Native
skill iconRedux/Flux
skill iconAndroid Development
  • Experience in React Native, Redux, CodePlus

  • Need to have design/UI component knowledge on both Android/iOS platform.

  • Capable of deploying the mobile app on both Android / iOS platform.

  • Excellent knowledge in the integration of the NPM module within the environment.

  • Good knowledge of data structure and algorithms

  • Need to have experience in working with RestFul API service.

  • Must have experience on version control SVN /GIT

Read more
TeleDNA Communications
at TeleDNA Communications
1 recruiter
Anupama MV
Posted by Anupama MV
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹7L / yr
Photoshop
UX tools
Extensive web design experience
Hi, We are looking for UI/UX Design professionals with good experience in UX tools and 3 yrs of web page design experience. Little exposure to HTML, CSS, Bootstrap and AngularJS is an added advantage,
Read more
PublicVibe
at PublicVibe
1 recruiter
Dhaneesha Dominic
Posted by Dhaneesha Dominic
Hyderabad
1 - 3 yrs
₹1L - ₹3L / yr
skill iconJava
skill iconData Science
skill iconPython
Natural Language Processing (NLP)
skill iconScala
+3 more
Hi Candidates, Greetings From Publicvibe !!! We are Hiring NLP Engineers/ Data scientists in between 0.6 to 2.5 Years of Experience for our Hyderabad location, if anyone looking out for opportunities or Job change, reach out to us. Regards, Dhaneesha Dominic.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos