Customer Success Specialist

MANDATORY CRITERIA:

- Candidate Must be a graduate from IIT, NIT, NSUT, or DTU.

- Need candidate with 1–2 years of pure Product Analyst experience is mandatory.

- Candidate must have strong hands-on experience in Product + Data Analysis + Python.

- Candidate should have Python skill on the scale of 3/5 at least.

- Proficiency in SQL and ability to work with large datasets.

- The candidate must experience with A/B testing, cohorts, funnels, retention, and product metrics.

- Hands-on experience with data visualization tools (Tableau, Power BI, Looker, Mixpanel, GA, etc.).

- Candidate must have experienece in Jira.

- Strong communication skills with the ability to work with Product, Engineering, Business, and Ops teams.

OVERVIEW:

As a Product Analyst, you will play a critical role in driving product decisions through data insights and operational understanding. You’ll work closely with Product Managers, Engineering, Business, and Operations teams to analyze user behavior, monitor feature performance, and identify opportunities that accelerate growth, improve user experience, and increase revenue. Your focus will be on translating data into actionable strategies, supporting product roadmaps, and enabling informed decision-making across demand-side projects and operations.

WHAT YOU WILL DO?

● Partnering with Product Managers and cross-functional teams to define metrics, build dashboards, and track product performance.

● Conducting deep-dive analyses of large-scale data to identify trends, user behavior patterns, growth gaps, and improvement opportunities.

● Performing competitive benchmarking and industry research to support product strategy and prioritization.

● Generating data-backed insights to drive feature enhancements, product experiments, and business decisions.

● Tracking post-launch impact by measuring adoption, engagement, retention, and ROI of new features.

● Working with Data, Engineering, Business, and Ops teams to design and measure experiments (A/B tests, cohorts, funnels).

● Creating reports, visualizations, and presentations that simplify complex data for stakeholdersand leadership.

● Supporting the product lifecycle with relevant data inputs during research, ideation, launch, and optimization phases.

WHAT WE ARE LOOKING FOR?

● Bachelor’s degree in engineering, statistics, business, economics, mathematics, data science, or a related field.

● Strong analytical, quantitative, and problem-solving skills.

● Proficiency in SQL and ability to work with large datasets.

● Experience with data visualization/reporting tools (e.g., Excel, Google Sheets, Power BI, Tableau, Looker, Mixpanel, GA).

● Excellent communication skills — able to turn data into clear narratives and actionable recommendations.

● Ability to work collaboratively in cross-functional teams.

● Passion for product, user behavior, and data-driven decision-making

● Prior internship or work experience in product analytics, business analysis, consulting, or growth teams.

● Familiarity with experimentation techniques (A/B testing, funnels, cohorts, retention metrics).

● Understanding of product management concepts and tools (Jira, Confluence, etc.).

● Knowledge of Python or R for data analysis (optional but beneficial).

● Exposure to consumer tech, mobility, travel, or marketplaces.

• Collaborate with design engineers to develop mechanical and electro-mechanical systems for advanced water treatment equipment.
• Support manufacturing by working directly on the shop floor during fabrication, assembly, and testing.
• Assist with on-site installation, commissioning, and troubleshooting of equipment at client locations, ensuring smooth project delivery.
• Interpret and work with engineering drawings, schematics, and technical documentation to ensure accuracy and quality.
• Work cross-functionally with design, manufacturing, and field teams to ensure feasibility, manufacturability, and operational excellence.
• Drive continuous improvement by contributing ideas for product and process enhancements.

Job Summary:

We are looking for an experienced ETL Tester with 5 to 7 years of experience and expertise

in the banking domain. The candidate will be responsible for testing ETL processes,

ensuring data quality, and validating data flows in large-scale projects.

Key Responsibilities:

 Design and execute ETL test cases, ensuring data integrity and accuracy.

 Perform data validation using complex SQL queries.

 Collaborate with business analysts to define testing requirements.

 Track defects and work with developers to resolve issues.

 Conduct performance testing for ETL processes.

 Banking Domain Knowledge: Strong understanding of banking processes such as

payments, loans, credit, accounts, and regulatory reporting.

Required Skills:

 5-7 years of ETL testing experience.

 Strong SQL skills and experience with ETL tools (Informatica, SSIS, etc.).

 Knowledge of banking domain processes.

 Experience with test management tools (JIRA, HP ALM).

 Familiarity with Agile methodologies.

Location – Hyderabad

Who are we and what do we do?

The Dice platform, one of the most advanced SaaS fintech organizations, helps businesses convert their spending from many fragmented applications, prepaid cards, offline reimbursement/invoice management, procurement, and payment systems to a single spend platform. There will be no more cash, cards, refunds, or offline invoicing since our entire goal is to provide businesses more knowledge and control over how they spend their money, resulting in significant cost savings and profitability. We are a hyper growth startup collaborating with premium Indian enterprises, startups, and industry leaders across disciplines.

Perks in store for you when you join the team:

• You'll be surrounded by passionate team members.
• Your work will have a visible impact.
• You will be working on interesting technical challenges in a fast-paced environment.

Requirements and skills:

• Hands-on Software Development experience.
• 2-4 years of relevant experience in Java development.
• Hands-on experience in designing and developing applications using Java EE platforms.
• Object-Oriented Analysis and design using common design patterns.
• Profound insight of Java and Java EE (Multithreading, Reactive Programming, etc)
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (MySQL, EBean)
• Excellent knowledge in RESTful API development, event-based processing.
• Experience with test-driven development.
• Knowledge of GIT, Linux, Docker, Redis

Responsibilities:

• Designing, implementing, and maintaining Java applications that are often high-volume and low-latency, required for mission-critical systems
• Delivering high availability and performance
• Contributing in all phases of the development lifecycle
• Writing well-designed, efficient, and testable code
• Conducting software analysis, programming, testing, and debugging
• Managing Java and Java EE application development
• Ensuring designs comply with specifications
• Preparing and producing releases of software components
• Transforming requirements into stipulations
• Support continuous improvement
• Investigating alternatives and technologies

Location:

Pune

We are looking for highly skilled candidates with experience in frontend programming and are comfortable in dealing with backend tools.

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6 to 9 years of strong design and development experience in building massively large-scale distributed internet systems and products.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Strong experience using a client side MVC framework such as NodeJS, ReactJS, or Redux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Experience in responsive design, cross browser compatibility, and website performance.
• Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.
• Experience with handling Services, RESTful, APIs (NodeJS preferably).

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to the Engineering Head and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this Company

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

      Experience in C#, OOps, Javascript, HTML

·       Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 1-5 years

·         Experience in SQL is a must

·         Should have 1-5 years experience in backend development

·         Experience in service-based development using technologies such as Web API and RESTful services. 

·         Proficient in writing clean, well-structured code with proper abstraction and reusability.

.         Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.