Vayana
www.vayana.inAbout
Connect with the team
Company social profiles
Jobs at Vayana
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Requirements:
- Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation.
- Prior work experience in tax software solution or tax advisory companies preferred.
- Ability to effectively service large portfolio of customers
- Excellence in Interpersonal Skills with strong command on spoken and written communication skills
- Ability to thrive in a multi-tasking environment
Roles and Responsibilities:
- Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems, to guide support team
- Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
- Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
- Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
- Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
- Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
- Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.
Similar companies
About the company
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Jobs
17
About the company
Jobs
1
About the company
At LearnTube, we're reimagining how the world learns making education accessible, affordable, and outcome-driven using Generative AI. Our platform turns scattered internet content into structured, personalised learning journeys using:
- AI-powered tutors that teach live, solve doubts instantly, and give real-time feedback
- Frictionless delivery via WhatsApp, mobile, and web
- Trusted by 2.2 million learners across 64 countries
Founded by Shronit Ladhani and Gargi Ruparelia, both second-time entrepreneurs and ed-tech builders:
- Shronit is a TEDx speaker and an outspoken advocate for disrupting traditional learning systems.
- Gargi is one of the Top Women in AI in India, recognised by the government, and leads our AI and scalability roadmap.
Together, they bring deep product thinking, bold storytelling, and executional clarity to LearnTube’s vision. LearnTube is proudly backed by Google as part of their 2024 AI First Accelerator, giving us access to cutting-edge tech, mentorship, and cloud credits.
Jobs
7
About the company
We are hiring for multiple clients
Jobs
6
About the company
Ven Analytics – Derived from the Sanskrit word वेण् meaning “to know”. We are a media focused Analytics company and we build applications and dashboards beyond imagination. Our services and products are laser focused to solve Analytics problems FOR Broadcasters, Agencies and Advertisers.
Agile Startup
Our agility helps us percolate through the hierarchy and rapidly deploy solutions for bottommost contributor
Best of Both
A through understanding of business and technology sets us apart from our competitors
Young and Vibrant
Being a young organization we are eager to take up new challenges and make sure we custom deliver them as requested
VISION
Our vision is to become the destination AdTech company for the entire M&E sector
MISSION
We are on a perpetual mission to solve big problems and deliver exponential value to our clients
Jobs
5
About the company
Jobs
1
About the company
At Lynx Technologies LLC, we are redefining how software, AI, and digital products are designed, developed, and scaled. As a next-generation software development and technology partner, we specialize in building cutting-edge digital solutions for ambitious businesses worldwide.
We combine human creativity, AI automation, and advanced technology to empower startups, enterprises, and entrepreneurs to turn their ideas into reality — faster, smarter, and more efficiently than ever.
Whether it's building custom AI-powered platforms, next-gen websites, mobile apps, enterprise-grade software, or scalable digital marketing solutions — Lynx Technologies delivers with precision, innovation, and future-ready designs.
Our mission is simple: We build software for the world of tomorrow.
Jobs
2
About the company
Jobs
4
About the company
Jobs
3
About the company
Jobs
1